Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Mar 24, 2024
Complaints 6392
Resolved
1262
Unresolved
5130
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3132
1466
+91 11 6659 8800
1319
881

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 120

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Nilanjan89
from Bardhaman, West Bengal
May 28, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Delay in services

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

I have opened a bank account on NiyoX bank(Partnered with Equitas). And I have scheduled a KYC on 25th May 2021. KYC partner is ECOM Express. On 25th the ECOM Express called me and said that he will not come on that he will come on the next day. And again on 26th May, he had done the same thing. He is doing this every day since the 25th of May, 2021. Today is 28th May, today also he called me and told me the same thing that he will come today,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yuvaranialagesan
May 28, 2021
Report
Copy

Not responding

Hi ...I am ordered a combo travel bags ..when I'm tracking the products it's shows out for delivery for the past 4days continuously but product not received yet .. courier boy called me but they don't give any response..when my product have been received...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Robiiii_626
May 28, 2021
Report
Copy

L2XN9LVUTIDTQS212ZM8 of VDNSI 4 Pack 2"inc...

Address:Madan (H) Manjapra P.o

Reattempt Return link is showing error page. Your FLIPKART return pick up L2XN9LVUTIDTQS212ZM8 of VDNSI 4 Pack 2"inc... failed as you were not available.Click http://ecxp.in/?q=[protected] for a reattempt. Ecom Express...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Raman
May 28, 2021
May 28, 2021
This thread was updated on May 28, 2021
Report
Copy

Its been 14 days my product is picked up. ITs not delivered yet

I sent a costly item to a service center through the product warranty,

They had assigned ecom express for pickup. The item was picked up on 15th May 2021. It is still not delivered to service center even after 14 days.

Worst service.

I am scared if someone could take my item...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Binuz Thomas
May 28, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Tracking ID: 2035989021

Address:Kunhimangalam, Payyanur, Kannur, Kerala

A product from Amazon received Ecom Express Payyanur and it was out for delivery on 15th May. This is 28th may and product not delivered. Support required. I have never seen worst rated location as in below link.
https://g.co/kgs/aprqje
Or
https://www.google.com/search?gs_ssp=eJzj4tVP1zc0TKrMLUmvSC5UYDRgdGDwYklNzs8FAGEaBzI&q=ecom&oq=ec&...xiaomi&sourceid=chrome-mobile&ie=UTF-8#trex=m_t:lcl_akp,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanihitha reddy thunga
May 28, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Package not delivered on time

Address:Nellore , Andhra Pradesh
Website:ecomexpress.in

Tracking ID : [protected]
status : IN TRANSIT
package reached location 3 days ago but not delivered yet...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Madanika Periyasamy
May 28, 2021
Jun 9, 2021
This thread was updated on Jun 9, 2021
Report
Copy

The Product was not delivered

Still I couldn't get my order... Kindly I request you to have a sense of this... I need this product as soon as possible... And my order was shipped...i didn't receive any call or the shipment was not brought to my address and it has been 4 days that my order is in OFD lock.. From last 4 days no action has been taken yet and i have to get product urgently.order #1510781_1133161
Please help me....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
J
jack12303
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Make Sure to Deliver My Order TOMMOROW Urgently

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zahid lateef
May 27, 2021
Report
Copy

Sub. Product showing rto lock

Sir i have a courier with tracking id [protected]...but i haven't get any call or notification... What is the reason...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY OR TOMMOROW as soon as possible as it is urgent....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandran6789
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Deliver My Package Tomorrow Quickly , As it is urgent

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bvish
May 27, 2021
May 27, 2021
This thread was updated on May 27, 2021
Report
Copy

About delivery related

Address:Basavakalyan

AwB[protected].
3rd bar fail huva hai.
Pata Nahi.
Apke delivery boy call karta hai aour baat hi Nahi Kar re fir cancel Kar dere.
Refuse to accept. Bolke
Hamko to parsal hona.
But q aisa Kar ke pata Nahi.
Kuch action lelo.
3rd time huva hai.
1 Baar Nahi....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pooja Chabra
from Nalni, Maharashtra
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

2750992974

Address:Kunnakulam

[protected] is consignment no
Which is not delivering since 5 days please deliver it

Name:shameema majeed
Address:vaisyam veetil house
Kundaliyur p o
Chettuva
District:thrissur
State:kerala
Pin code:680616
Landmark:east to MES hospital
Mob number:[protected]
Alternate number:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MortalKombatian
May 27, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Report
Copy

About Parcel undelivered and wrong status updated against my AWB#

Address:Chennai.

Hi,

I am absolutely unhappy with the service of Ecom Express. I was expecting a parcel yesterday as per the AWB tracking status. AWB # [protected]. Yesterday the parcel was out for delivery around 7am. I received a call in the morning and your delivery agent said it will be delivered on 26th May 2021. But around 12:28pm noon I see the status of my AWB that “Shipment Undelivered- Attempted for delivery but customer not available...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nandhinisakthi
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Clothu

Address:Sathiyaraj.m,7/126.sankari main road, tharamangalam.salem (dt).

I ordered combo offer 3 shirts at Rs.699...but I received used and demaged shirts also waste and ugly...so please refund my payment......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Poco
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Rudely behavior from the delivery boy from sps

Rudely behavior from the delivery boy name partha Pratim borgohain from (sps) sarupathar district golaghat assam...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sahana Shetti
from Haveri, Karnataka
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Ecom Express OFD Lock Revoked

Website:ecomexpress.in

I had ordered from medlife on 19th May, for which it showed me 25-26th May 2021. I got a call on 25th May, 11:50 am. But no one spoke. Soon after that I saw remarks mentioning customer refused to accept order.. I tried reaching out to customer care and also executive number with valid pin which I had received. But the call was not getting connected, and also it said invalid pin and said I called from unregistered phone number. Wherein I called...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Suresh Trikarpur
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Loom solar inverter,tracking No,2726227278

Address:[email protected]

I am quiet unsatisfied with your service since my order which was expected to be delivered days before, remains in the distribution centre. this centre is not so far from the supposed destination and I would really want to know whats the delay there.hope you would do the necessary....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
ss1729
May 27, 2021
Report
Copy

Regarding delivery of my flipkart order

The delivery agent of my area is not delivering my orders.He doesn't contact me for delivery.At first attempt for delivery he doesn't call me .For 2nd & 3rd attempt he calls me but doesn't talk.He just puts the phone on hold.The behavior of this guy is very irritating. This happened with two of my orders.The AwB number of first order is [protected] and for the 2nd one it is [protected].Kindly look into this matter and get my orders delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushat586
May 27, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Report
Copy

Ecom is fraud

My order is not delivered to me but still I got message that my order is delivered and also while tracking it's showing your order delivered. Delivery boy called me that I will delivery your order within ½hour but didn't delivered and I am also not able to call delivery boy as when I calls on the delivery boy number an recorded message asks me to enter you pin and when I enters it it says me you are not calling from registered mobile number...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy