Ecom Express Complaints & Reviews

The order was out for delivery on 31st May but was undelivered because wrong address. I tried to find phone number of Ecom express Pune but no single phone number. The phone number of delivery executive was not able to call. Atleast provide Phone number of executive or Ecom express Pune's phone number

I have ordered my product (tracking ID [protected])on 28th May and its last date for delivery was 1st june.now it is 4th June.it is shown that from 30th May it is in Kochi hub.. I urgently needed my product..

Shipment tracking code [protected].
Arrived at destination hub on 29th and was out for delivery on the same date as well but there is a false report saying customer refused to take.
I'm the customer waiting for my package to be delivered and its already 5 days of delay now and the courier service has been updating the status with false reports stating that the customer refused to accept for 2 consequent days and the mext day even after complaints to the customer care, they said your package will be delivered by today the next time they said will be delivered within 24hrs as it was not delivered because you did not recieve the call! I did not get any call from the delivery boy. This is so frustrating. I have paid token amount to the seller and my package is still not delivered. This is really very frustrating. What a joke this courier service is in the name of a courier service company! Shame on such company who cant even listen to their customers. I have asked my seller to change his company amd switch to a different company.

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.

I have ordered PROLIXR Daily Essential Bundle on Amazon. My order number is[protected]. I got message that it will deliver today from last 2 days. I have being waiting for my product to be delivered. But didn't get my product yet. The Tracking ID is[protected].
Kindly deliver my order as soon as possible.

Hi Team,

AWB number : [protected].

From May 5th to now I am follow up the ecom express executive but all are saying investing is going on but they don't know where the product is could you please check do needful.

I[censored] can't able to track the product atleast send the product back so that I will try to get my refund.

Seriously very bad courier service.

Thank you,
Mamatha

Order I'd [protected]
I have serious issue regarding this delivery person .He is so rude .He is refusing to deliver to my location and telling seriously that he will cancel the order if I don't take it from where he delivers .He is not even giving response and quit the call without giving reliable information and telling that he will cancel the order. This is not what is expected from ur delivery persons. Now ur telling that my order is undelivered due to unlocatable address .Fact is that ..the delivery person is from the nearby place and he knows the address well but refusing to deliver.Please do consider this issue and I want my order as soon as possible most probably today .Thank you .

AWB NUmber : [protected], the courier is stuck at shipment center from past 4 days. Portal is not showing up the last update date as 31st May. I need it immediatly

My item has been arrived at Kochi hub without any issues but has stayed there since 30th May. The courier has not attempted to progress the shipment. No response to queries made through online form and phone calls are not answered. The courier also don’t provide any contact details for local offices making it impossible to get an update. Courier companies must be fined for hold ups like these when the public is relying on e-commerce for most urgent purchases due to lockdown. The lockdown rules here allows courier companies to operate, so that can’t be the reason.

Waste you guy's don't give correct no correct address, send my courier today or call me right now if not i will take. Action on u
And send me ur exact address in armoor courier address i will give u another address delivery it their bcz ur delivery boy's are to lazzy
My order is in Armour and saying ofd locked

Hi Team,

I have ordered a phone charger and the product not delivered yet. The delivery date was two days before. Till this time, the delivery agent didn't contacted me. When I tracked the order, I came to know that, the delivery agent given reason as the customer wasn't available to collect the item. Such a false reason. Kindly deliver the product at the earliest and take action on the irresponsive behaviour.

Dear ECOM EXPRESS,

Your delivery boys are not delivering the shipments at home. I told them many times but they are not listening. They just come and sit somewhere and call the customers to pickup the order. When we ask them to come and deliver at home, they are cancelling our deliveries. Kindly look into the issue.
Thank you

Courier e com xpress

Your AwB [protected] is delivered to KVITTALASHETTY. Click to give feedback http://ecxp.in/?q=[protected]. ECOM EXPRESS

I didn't get the parcel plz updated the status on urgent base

Dear Team

I got msg on 1st June that parcel which I ordered was delivered but till now I didn't received the parcel kindly help me regarding this on urgent basis. Actually I opted to collect from courier office Courier guy who contacted me regarding this was not able to connect now kindly do the needful

Your AwB [protected] is delivered to KVITTALASHETTY. Click to give feedback http://ecxp.in/?q=[protected]. ECOM EXPRESS

I am from Manipur .I have purchased a mobile handset from realme online sstore.The item was kept at Guwahati hub for more than 20 days . Now after reaching Imphal in my state and just few kilometres to reach me they returned my package to the shipper. Ashamed of your delivery service. I wasted my time thinking i will get my ordered product even though it takes a lot of time but I don't expect this type of service..ECOM EXPRESS DELIVERY SERVICE IS VERY POOR .PLEASE TELL THE REASON FOR IT. Ecom Express your service is terrible.

Hi,

I am writing this complaint with so much grief as Ecom Express is trying to mentally harass me by not delivering my package and not taking any action against the delivery executive who has been reluctant on not delivering my package for unknown reasons. I have tried contacting the customer care multiple times but they take no action and keep saying it will get resolved in 24 hours while already 84 hours has been past since the product was out for delivery. Today they are telling because the address is incorrect and I am unreachable the delivery executive is unable to deliver. While this is completely a false information, I am home 24x7 and I have been trying to contact him since 31st May. Ecom Express has taken 5 hours of my productive life and mentally harassed me of my energy. I recommend all the companies to never opt for their service as they are incompetent and very rude. They do not believe in customer satisfaction and blame everything on customer.

AWB Number : [protected]

I received a defective product so please return this product and refund my money.my ordered AWB number [protected]

My parcel with tracking number [protected] still not delivered.

Not delivered [protected]