Ecom Express Complaints & Reviews

I have order a knife from snapdeal and it’s been put through ecom express to deliver it to me but instead the delivery service provided by them is unethical and worst human behaviour
Mark this these delivery personals they don’t come to your door to deliver / not ring the bell or knock on you door on the specified address
They don’t provide no prior notice on what time the delivery would be made all they do is call from a unregistered phone no which you cannot make a call back
Even when I attend the call they dont wish to speak and mark the delivery as unsuccessful and would cancel the delivery
This shows lack of training to delivery professionals and worst customer service
I’m highly offended by this I would take this to court if I can and teach these guys a lesson about customer is god!

The order is showing that consigned for further delivery this is very bad till now didn’t receive any products

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.

Still waiting for delivery very bad services of ecom, every day making it delay. Still the shipment have not been delivered..

Please let us know where to make complaint. I am going to cancel the order already, already informed to shippers never use this services.

My shipment was lying to hoshangabad since 20/05/21 to 27/05/21.

And when I was calling during this period then they were telling us to wait till 24/05/2021.

And on 29/05/21 they update the wrong status as wrong address, and from that day they are telling everyday tomorrow the shipment will be delivered.

But today is 04/05/21 but still my shipment is not delivered. If you loss the shipment then please update to website.

Ecom is harrassing me mentally, because they tell us lie every day. But no one work on their commitment..

Request to ecom please update the actual status
.

I have ordered blue cotton suit set for Rs 848 but I have received wrong product kindly help me to get what I ordered orelse do refund..
Invoice no cwmn748
Awb [protected]

After following up 7 times with Delivery partner (raised 2 complaints on why they are mentioning false remarks on tracking status and false promises) and 2 times with adidas customer service (false promises made again). The outcome was false promises by Ecommerce express and Adidas customer care and now my order is cancelled. Ridiculous service and customer lost and never recommending adidas to others, customer satisfaction gone down the drain!!

The order was out for delivery on 31st May but was undelivered because wrong address. I tried to find phone number of Ecom express Pune but no single phone number. The phone number of delivery executive was not able to call. Atleast provide Phone number of executive or Ecom express Pune's phone number

I have ordered my product (tracking ID [protected])on 28th May and its last date for delivery was 1st june.now it is 4th June.it is shown that from 30th May it is in Kochi hub.. I urgently needed my product..

Shipment tracking code [protected].
Arrived at destination hub on 29th and was out for delivery on the same date as well but there is a false report saying customer refused to take.
I'm the customer waiting for my package to be delivered and its already 5 days of delay now and the courier service has been updating the status with false reports stating that the customer refused to accept for 2 consequent days and the mext day even after complaints to the customer care, they said your package will be delivered by today the next time they said will be delivered within 24hrs as it was not delivered because you did not recieve the call! I did not get any call from the delivery boy. This is so frustrating. I have paid token amount to the seller and my package is still not delivered. This is really very frustrating. What a joke this courier service is in the name of a courier service company! Shame on such company who cant even listen to their customers. I have asked my seller to change his company amd switch to a different company.

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.

I have ordered PROLIXR Daily Essential Bundle on Amazon. My order number is[protected]. I got message that it will deliver today from last 2 days. I have being waiting for my product to be delivered. But didn't get my product yet. The Tracking ID is[protected].
Kindly deliver my order as soon as possible.

Hi Team,

AWB number : [protected].

From May 5th to now I am follow up the ecom express executive but all are saying investing is going on but they don't know where the product is could you please check do needful.

I[censored] can't able to track the product atleast send the product back so that I will try to get my refund.

Seriously very bad courier service.

Thank you,
Mamatha

Order I'd [protected]
I have serious issue regarding this delivery person .He is so rude .He is refusing to deliver to my location and telling seriously that he will cancel the order if I don't take it from where he delivers .He is not even giving response and quit the call without giving reliable information and telling that he will cancel the order. This is not what is expected from ur delivery persons. Now ur telling that my order is undelivered due to unlocatable address .Fact is that ..the delivery person is from the nearby place and he knows the address well but refusing to deliver.Please do consider this issue and I want my order as soon as possible most probably today .Thank you .

AWB NUmber : [protected], the courier is stuck at shipment center from past 4 days. Portal is not showing up the last update date as 31st May. I need it immediatly

My item has been arrived at Kochi hub without any issues but has stayed there since 30th May. The courier has not attempted to progress the shipment. No response to queries made through online form and phone calls are not answered. The courier also don’t provide any contact details for local offices making it impossible to get an update. Courier companies must be fined for hold ups like these when the public is relying on e-commerce for most urgent purchases due to lockdown. The lockdown rules here allows courier companies to operate, so that can’t be the reason.

Waste you guy's don't give correct no correct address, send my courier today or call me right now if not i will take. Action on u
And send me ur exact address in armoor courier address i will give u another address delivery it their bcz ur delivery boy's are to lazzy
My order is in Armour and saying ofd locked

Hi Team,

I have ordered a phone charger and the product not delivered yet. The delivery date was two days before. Till this time, the delivery agent didn't contacted me. When I tracked the order, I came to know that, the delivery agent given reason as the customer wasn't available to collect the item. Such a false reason. Kindly deliver the product at the earliest and take action on the irresponsive behaviour.

Dear ECOM EXPRESS,

Your delivery boys are not delivering the shipments at home. I told them many times but they are not listening. They just come and sit somewhere and call the customers to pickup the order. When we ask them to come and deliver at home, they are cancelling our deliveries. Kindly look into the issue.
Thank you

Courier e com xpress

Your AwB [protected] is delivered to KVITTALASHETTY. Click to give feedback http://ecxp.in/?q=[protected]. ECOM EXPRESS

I didn't get the parcel plz updated the status on urgent base