Ecom Express Complaints & Reviews

My ecom I'd is [protected]. Today I got a call from delivery boy and I was not at Home.. I ask him to deliver at my nearest person... And then he call again and ask me for delivery otp that came to my registered mobile number . And I gave him .. I got a msg that my item was delivered.. but now I came Home and saw there was no item.. plz resolved the problem as soon as possible..my order I'd 1541869.

I had ordered cleaning mop from amazon the tracking shows it is going to deliver today, but when i looked at it in evenig my item is returning to seller.
What is this, so this is what delivering company do without delivering an item only just returning it.

On 17th may, 2021 i received an SMS from ECOM Express that goes like this 'Ecom Express Executive [protected] PIN 57348 will deliver your haridarshan AWB [protected] today'
On the same day, the delivery guy called me and said he can't come because his bike tyre got punctured, and it will be delivered tomorrow. Aftet which i said it's okay, but deliver it tomorrow.
After that till date no call or information received from the company. I have tried many times to connect with customer care, they always note down my complaint and tell me to wait for 48 hours. It's been more than 11 days since my order delivery is due. It's now showing that my order is being returned to the origin with the message 'Shipment RTO lock revoked'. I need my shipment to be delivered as soon as possible. It's sheer cheating by the delivery company, they are showing that the customer has asked for delayed delivery. Which is absolutely false.

Hi,

Product delivery boy asking me to come to the nearest village to collect my parcel. This issue happened 3 times.

SMS details:
Dear Customer, your AMAZON "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN: 05127

The delivery agent of my area is not delivering my orders deliberately. I had ordered a product from flipkart on 15th May, AwB no. [protected].He deliberately failed multiple attempts for delivery for this product because of which it got cancelled on 26th May.He is doing the same with my another order, AwB no. [protected] which I ordered on 23rd May.Again he deliberately failed two attempts for delivery of this product also.I never refused to accept any of my orders, he is doing it deliberately. The behavior of this guy is very irritating and disgusting .Kindly look into this matter and get my order delivered as soon as possible.

My name is Chandrashekhar I m from village - garra, district rajnandgaon, chhattisgarh (491888),
I ordered some items from Amazon
When my orders out for delivery by ecomexpress delivery boy says I m not coming to your address you have to come here and pick up your order 8 km aways..and it's not happening one time it's happening again and again ..
I have picked my order so many times from ecomexpress office or far from my house. they didn't delivered my order perviously at my address..
I told him to deliver my order at my address but he cuts my call..
I already have complaint in Amazon many times . I am tired of this .
Please solve this problem as soon as possible.
Here I attached call recording and orders screen shot

Order cancel

I have opened a bank account on NiyoX bank(Partnered with Equitas). And I have scheduled a KYC on 25th May 2021. KYC partner is ECOM Express. On 25th the ECOM Express called me and said that he will not come on that he will come on the next day. And again on 26th May, he had done the same thing. He is doing this every day since the 25th of May, 2021. Today is 28th May, today also he called me and told me the same thing that he will come today, he will come tomorrow. I am quite sure that he will do the same thing tomorrow.
So, now I am very much frustrated. My KYC should be done by today or 29th May for sure.
Bank - NiyoX (Partnered with Equitas)
A/C name - Mira Saha
A/C number (last 4 digits)

Hi ...I am ordered a combo travel bags ..when I'm tracking the products it's shows out for delivery for the past 4days continuously but product not received yet .. courier boy called me but they don't give any response..when my product have been received

Reattempt Return link is showing error page. Your FLIPKART return pick up L2XN9LVUTIDTQS212ZM8 of VDNSI 4 Pack 2"inc... failed as you were not available.Click http://ecxp.in/?q=[protected] for a reattempt. Ecom Express

I sent a costly item to a service center through the product warranty,

They had assigned ecom express for pickup. The item was picked up on 15th May 2021. It is still not delivered to service center even after 14 days.

Worst service.

I am scared if someone could take my item

A product from Amazon received Ecom Express Payyanur and it was out for delivery on 15th May. This is 28th may and product not delivered. Support required. I have never seen worst rated location as in below link.
https://g.co/kgs/aprqje
Or
https://www.google.com/search?gs_ssp=eJzj4tVP1zc0TKrMLUmvSC5UYDRgdGDwYklNzs8FAGE...⇄ rc_f:rln, rc_ludocids:[protected], ru_lqi:CgRlY29tIgOIAQFIwriaptOtgIAIWhAKBGVjb20QABgAIgRlY29tkgERbG9naXN0aWNzX3Nlc...⇄ trex_id:pfRT7b

Tracking ID : [protected]
status : IN TRANSIT
package reached location 3 days ago but not delivered yet

Still I couldn't get my order... Kindly I request you to have a sense of this... I need this product as soon as possible... And my order was shipped...i didn't receive any call or the shipment was not brought to my address and it has been 4 days that my order is in OFD lock.. From last 4 days no action has been taken yet and i have to get product urgently.order #1510781_1133161
Please help me.

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.

Sir i have a courier with tracking id [protected]...but i haven't get any call or notification... What is the reason

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY OR TOMMOROW as soon as possible as it is urgent.

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.

AwB[protected].
3rd bar fail huva hai.
Pata Nahi.
Apke delivery boy call karta hai aour baat hi Nahi Kar re fir cancel Kar dere.
Refuse to accept. Bolke
Hamko to parsal hona.
But q aisa Kar ke pata Nahi.
Kuch action lelo.
3rd time huva hai.
1 Baar Nahi.

[protected] is consignment no
Which is not delivering since 5 days please deliver it

Name:shameema majeed
Address:vaisyam veetil house
Kundaliyur p o
Chettuva
District:thrissur
State:kerala
Pin code:680616
Landmark:east to MES hospital
Mob number:[protected]
Alternate number:[protected]