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Ecom Express Complaints & Reviews

1.8
Updated: Mar 11, 2025
Complaints 6417
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1266
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Ecom Express reviews & complaints page 125

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M
manuchan1234
May 24, 2021
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Sir/Mam, My order for AWB NUMBER : [protected] Has not yet Delivered to me since 4 days and still delayed further 3 days. So, kindly deliver my Package NOW Itself AS Early As Possible.
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    manuchan1234
    May 24, 2021
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    Sir/Mam, My order for AWB NUMBER : [protected] Has not yet Delivered to me since 4 days and still delayed further 3 days. So, kindly deliver my Package NOW Itself AS Early As Possible.
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      manuchan1234
      May 24, 2021
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      Sir/Mam, My order for AWB NUMBER : [protected] Has not yet Delivered to me since 4 days and still delayed further 3 days. So, kindly deliver my Package NOW Itself AS Early As Possible.
      +1 photos
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        D
        Diksha Maddheshiya
        May 23, 2021
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        On 20th may evening about 6:30 pm. Pickup boy came and took reverse pickup parcel and after that when I track him then I saw he updated reverse pickup not complete.How this is possible and I don't have that guy mobile number and name.Kindly see the attached order no. and screenshot and I also have a voice record for reference
        +4 photos
        Ecom Express customer support has been notified about the posted complaint.
        May 24, 2021
        Updated by Diksha Maddheshiya
        They neither call nor sms and still the problem is not solved..Sir as a proof I have a voice recording of that delivery boy but still they didn't send a msg successful pickup
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          D
          Dikshamaddhesh2
          May 23, 2021
          Resolved
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          Resolved

          On 20th may evening about 6:30 pm. Pickup boy came and took reverse pickup parcel and after that when I track him then I saw he updated reverse pickup not complete.How this is possible and I don't have that guy mobile number and name.Kindly see the attached order no. and screenshot for reference
          +4 photos
          May 23, 2021
          Complaint marked as Resolved 
          Ecom Express customer support has been notified about the posted complaint.
          Not perfect the product

          Pickup boy picked up parcel but when I track then he updated reverse pickup not complete and return cancelled - Comment #3869958 - Image #0
          Pickup boy picked up parcel but when I track then he updated reverse pickup not complete and return cancelled - Comment #3869958 - Image #1
          Not this product

          Pickup boy picked up parcel but when I track then he updated reverse pickup not complete and return cancelled - Comment #3869959 - Image #0
          Pickup boy picked up parcel but when I track then he updated reverse pickup not complete and return cancelled - Comment #3869959 - Image #1
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            J
            Januhanur
            May 23, 2021
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            Address: Chamarajanagar karnataka state india

            Since I make an order through flipkart
            The order has to be reached 19 may to my nearest ecom express but till they are nit delivered my order they themselves cancel the delivery and upload as customer refused to get some pls resolve
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              T
              Tosaranjan Sahu
              from Kāmārhāti, West Bengal
              May 23, 2021
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              Address: No. 14/12/2, Samalka,Old Delhi-Gurgaon Road New Delhi New Delhi District Delhi India - 110037

              My awb no[protected] as ecom express doorstep delivery why delivery boy is not delivering all of your staff are non responsive delivery boy automatically undelivered my product pls ecom stop it i[censored] can't provide good amount of delivery service plz shutdown your service worst service ever
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                B
                bhar4321
                May 23, 2021
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                Sir/Mam, My order for AWB NUMBER : [protected] Has not yet Delivered to me since 4 days and still delayed further 3 days. So, kindly deliver my Package NOW Itself AS Early As Possible.
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                  bhar4321
                  May 23, 2021
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                  Sir/Mam, My order for AWB NUMBER : [protected] Has not yet Delivered to me since 4 days and still delayed further 3 days. So, kindly deliver my Package NOW Itself AS Early As Possible.
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                    R
                    rider_shivgupta
                    May 23, 2021
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                    Address: L-312, Laxman Puri Chowk Near White House, Paharganj New Delhi 110055

                    Dear Team,
                    Tracking ID :[protected],[protected]

                    The Product Cost is 11, 199 INR for[protected] with Tracking ID[protected] and 6898 INR for ( Order ID :[protected] Tracking ID :[protected].

                    I want the package which is misplaced my E-com Courier Company else I want full refund of the package amount.

                    Please Call me at : +91-[protected]

                    Thanks & Regards.
                    Gupta Computer Care
                    Ecom Express customer support has been notified about the posted complaint.
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                      V
                      Vijimish
                      May 22, 2021
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                      Hello,

                      When will you deliver my package [protected]?

                      Why it’s getting delayed??
                      Ecom Express customer support has been notified about the posted complaint.
                      Dear Sir/Mam,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards,
                      Team Ecom Express
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                        bhar4321
                        May 22, 2021
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                        Sir/Mam, My order for AWB NUMBER : [protected] Has not yet Delivered to me since 4 days and still delayed further 3 days, So, kindly deliver my Package NOW Itself AS Early As Possible.
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                          bhar4321
                          May 22, 2021
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                          Sir/Mam, My order for AWB NUMBER : [protected] Has not yet Delivered to me since 4 days and still delayed further 3 days, So, kindly deliver my Package NOW Itself AS Early As Possible.
                          +1 photos
                          Ecom Express customer support has been notified about the posted complaint.
                          Verified Support
                          May 26, 2021
                          Ecom Express Customer Care's response
                          Dear Sir,

                          Greetings from Ecom Express!

                          We are sorry for the inconvenience caused. The delivery centre responsible for the delivery of your shipment currently falls under containment zone due to COVID-19. The situation on the ground continues to be dynamic in terms of restrictions. We are monitoring the situation and shall arrange the delivery accordingly.

                          Regards,
                          Team Ecom Express
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                            Deepanjali Deka
                            from Imphal, Manipur
                            May 22, 2021
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                            Address: Umrangso, Dima Hasao, North Kachar Hills, Assam

                            Hello, I am from Dima Hasao, Umrangso, Assam. At my pincode 788931, no one comes to deliver my orders. They call and tell us to come and collect the orders from their office. This is not convenient for us as we can't travel in this current pandemic situation. Please look into it and do the needful as soon as possible.
                            Ecom Express customer support has been notified about the posted complaint.
                            Verified Support
                            May 26, 2021
                            Ecom Express Customer Care's response
                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Team Ecom Express
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                              H
                              Hannan iqbal
                              May 22, 2021
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                              Website: Ecomexpress.com

                              Whenever I order from amazon they send it via ecom express because it's the only courier facility in my area and there is ekart too the problem with ecom are too much once the delivery boy didn't contact me and canceled the Parcel himself then that delivery person never came to deliver my parcel and now there are good delivery boys who even come to my door step but there are 2 problems first one is that the customer care is full o[censored]neducated people I once rescheduled my parcel when hat delivery didn't contact me and the delivery failed but they did not come on the rescheduled date second is that you are very slow it showed on amazon your package left from sirinagar on 19 may 2021 and its 22 may today and its still showing that it always take atleast 3 days to reach from sirinagar to anantnag which is only 59 km from each other and takes roughly 1 hours and 30 mins from car and you are telling it takes your 3 days for 59 km
                              Ecom Express customer support has been notified about the posted complaint.
                              Verified Support
                              May 26, 2021
                              Ecom Express Customer Care's response
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Team Ecom Express
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                                regedit
                                May 22, 2021
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                                Sir/Mam, Kindly Deliver My Order for AWB NUMBER : [protected]
                                As fast as Possible TODAY without further delay as i haven't received my Package Since 4 Days . So Kindly Deliver my PACKAGE TODAY OR TOMMOROW without further Delays, As it is Urgent.
                                +1 photos
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                May 26, 2021
                                Ecom Express Customer Care's response
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly contact the relevant courier company for assistance.

                                Regards,
                                Team Ecom Express
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                                  manuchan1234
                                  May 22, 2021
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                                  Sir/Mam, Kindly Deliver My Order for AWB NUMBER : [protected] As fast as Possible TODAY without further delay as i haven't received my Package Since 4 Days . So Kindly Deliver my PACKAGE TODAY OR TOMMOROW without further Delays, As it is Urgent.
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                                    manu56436
                                    May 22, 2021
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                                    Sir/Mam, Kindly Deliver My Order for AWB NUMBER : [protected] As fast as Possible TODAY without further delay as i haven't received my Package Since 4 Days . So Kindly Deliver my PACKAGE TODAY OR TOMMOROW without further Delays, As it is Urgent.
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                                      manu56436
                                      May 21, 2021
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                                      Sir/Mam, Kindly Deliver My Order for AWB NUMBER : [protected] As fast as Possible TODAY without further delay as i haven't received my Package Since 4 Days . So Kindly Deliver my PACKAGE TODAY without further Delays, As it is Urgent.
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                                        bharath5963
                                        May 21, 2021
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                                        Sir/Mam, Kindly Deliver My Order for AWB NUMBER : [protected] As fast as Possible TODAY without further delay as i haven't received my Package Since 4 Days . So Kindly Deliver my PACKAGE TODAY OR TOMMOROW without further Delays, As it is Urgent.
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