Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 1, 2024
Complaints 6401
Resolved
1262
Unresolved
5139
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 125

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jaswant h
May 16, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

2687501695

Address:Dahegaon

I have ordered from flipkart it to s not delivered but it is showing delivered I have prepaid money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kajal Balwant Singh
May 16, 2021
Report
Copy

Order not delivered and ofd lock is applied

I order my product before 15days it was always showing your order will be delivered tomorrow and now ofd lock is applied. I am daily updating my scheduling date and my phone number but nothing response from your side and I also tried to talk to customer care but no one attending call they always say executive are busy in another call ..I want my order as soon as.now the date of delivery is showing[protected] ...I hope the delivery should be...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maya9527
May 16, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Doing blank call while delivery

Address:Ahmednagar , Maharashtra ,,india

Dear sir /madam ecom express doing blank call while delivery, my it is showing out for delivery and after some time one call came which totally Blank nobody speak, after one text msg came unable to deliver due to incomplete address, even ecom Xpress bot calling properly an now tha msg showing is ofd lock is applied...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mrm1952
May 16, 2021
May 19, 2021
This thread was updated on May 19, 2021
Report
Copy

Osicare Plus Tablets

This consignment sent under AWB number [protected] was supposed to have been delivered between May 7 to May 11. Today is May 16 and I am yet to receive the medicines parcel from Ecom Express. When I contacted their Customer care number a couple of days back I was informed that I will get the parcel in a day. I am thoroughly disappointed with the attitude of the Company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir/mam, my order AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maabhawani enterprise
May 15, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Packet not received AWB NO 260306062

Address:darbhanga

Dear sir
packet not received till date. showing DC darbhanga since 12th may-2021. pls deliver by packet urgently

pod[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhamuv
May 15, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Courier status showing OFD locked

They haven’t delivered yet and it’s showing ofd locked always pls help it’s important courier and I need it b4 Sunday that is before May 16 evening....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
neelam5
May 15, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Rudeness of your delivery partner

Address:Shirasgaon Bodkha, Shrigonda,Ahmednagar, 413726

The delivery guy denied to deliver my order to door step. He came to my place, but he dont want to deliver order to my house. When i asked him to deliver, he replied rudely. He is very arrogant and harsh. The way he speaks is very disrespectful. He said that give complaint and do whatever u want. Don't order online, go and buy outside. Not at all satisfied. Please take action against him....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chaman Patidar
May 15, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Related to delivery issues, and ofd lock applied.

I place my order on 3rd may 2021, the product is shipped to sajjangarh.
I got delivery msg continues three days on 10, 11, 12 may but I didn't get any call from the delivery boy to pickup the parcel.
Now from yesterday I can see OFD locked applied in my order details.
My order no. is -#938535
Ecom Express Tracking ID is-#[protected]
Please solve this problem afap.
Someone is waiting for this item.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
May 15, 2021
May 20, 2021
This thread was updated on May 20, 2021
Report
Copy

Unable to track my order with given tracking number

Recently I purchase ENVY MEN PERFUME from flipkart on 9th May and order shipped on 15th May . They provide me tracking I'd starting with FDSP( FDSP[protected]) . first time I get this type of tracking for ecom express. And when I try to track my parcel by this awb no. Its show invalid in ecom tracking site.
So please you inform me about what is meaning of FDSP and where is my product.
tracking my consignment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharath5963
May 15, 2021
Report
Copy

Quickly Deliver My Order By Tomorrow

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY As Fast As Possible Due To Urgency, So Kindly Deliver the Package To Me As Fast As Possible TODAY....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharath5963
May 15, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Escalate and Deliver My Order Today Without Further Delays

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY As Fast As Possible Due To Urgency, So Kindly Deliver the Package To Me As Fast As Possible TODAY....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
drmimca
May 14, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Delivery issue and styling products

I have ordered through Amazon, flipkart or firstcry. what ever product i have ordered it never delivered. or it marked as delivered but never reach me. this comp[any is a fraud company. never deliver the product on time. customer service is bad. recently i have amazon orders which supposed to deliver on 9th and 10th May 21. not delivered....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aloksarkar
May 14, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Let delivery

Address:At.shantigram po.dampur tha.mulchera dist.gadchiroli

Tracking number [protected]
Not receive my order aheri currier service is very bad...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Smileyjo
May 14, 2021
May 23, 2021
This thread was updated on May 23, 2021
Report
Copy

8822870096 track id

Address:6/10,vadoorvilai, Kulappuram
Website:Ecom express Courier service

My order came on 11th to my nearest Courier service. Still I didn't received my parcel. They call me twice but I can't pickup. Then I can't call them. How can I get my parcel. It's been 4 days now I didn't received my parcel. I have given my tracking id....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AastikM
May 14, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

Order not delivered and showing RTO locked

Address:Collectorate road indore 452001

Order not delivered till now . After 9 days of placing order they are saying shipment rto locked .
Please help me as no response from customer support
My awb number is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pavanbabu1
May 13, 2021
Report
Copy

Please deliver my parcel fast

Address:Janghir bakery on Baramulla to Srinagar highway

Id [protected]

I booked a parcel to Fisal Khan ji ( address in photo)

From 7 days onwards the parcel is at the same place(Baramulla District ecom express center)

I called the e com express customer care 6 times till now
They saying we'll deliver, we'll deliver the product.

But the product is not yet delivered

Please make the parcel to get delivered at address...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavanbabu1
May 13, 2021
Report
Copy

Please deliver my parcel fast please

Address:Janghir bakery on Baramulla to Srinagar highway

Id [protected]

I booked a parcel to Fisal Khan ji ( address in photo)

From 7 days onwards the parcel is at the same place(Baramulla District ecom express center)

I called the e com express customer care 6 times till now
They saying we'll deliver, we'll deliver the product.

But the product is not yet delivered

Please make the parcel to get delivered at address...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavanbabu1
May 13, 2021
May 18, 2021
This thread was updated on May 18, 2021
Report
Copy

My parcel is not yet deliver to my customer

Address:Janghir bakery on Baramulla to Srinagar highway

Id [protected]

I booked a parcel to Fisal Khan ji ( address in photo)

From 7 days onwards the parcel is at the same place(Baramulla District ecom express center)

I called the e com express customer care 6 times till now
They saying we'll deliver, we'll deliver the product.

But the product is not yet delivered

Please make the parcel to get delivered at address...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy