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1.8
Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 126

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B
bharath5963
May 21, 2021
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Sir/Mam, Kindly Deliver My Order for AWB NUMBER : [protected] As fast as Possible TODAY without further delay as i haven't received my Package Since 4 Days . So Kindly Deliver my PACKAGE TODAY without further Delays, As it is Urgent.
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    manuchan1234
    May 21, 2021
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    Sir/Mam, Kindly Deliver My Order for AWB NUMBER : [protected] As fast as Possible TODAY without further delay as i haven't received my Package Since 4 Days . So Kindly Deliver my PACKAGE TODAY without further Delays, As it is Urgent.
    +1 photos
    Ecom Express customer support has been notified about the posted complaint.
    Verified Support
    May 23, 2021
    Ecom Express Customer Care's response     Dear Sir,

    Greetings from Ecom Express!

    We are sorry for the inconvenience caused. The delivery centre responsible for the delivery of your shipment currently falls under containment zone due to COVID-19. The situation on the ground continues to be dynamic in terms of restrictions. We are monitoring the situation and shall arrange the delivery accordingly.

    Regards,
    Team Ecom Express
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      R
      Rajnesh Singh Badshah
      May 21, 2021
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      Address: Vill- khangaon ,road no-1,devi mandir road ,pin code-802161

      Order not received 21/05/2021 is delivery date, and courier boy speak very rudely .
      Ecom Express customer support has been notified about the posted complaint.
      View replies
      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
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        V
        Vaibhav Atkari
        May 20, 2021
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        I have not received my order last 5 days i have paid online there staff is useless
        The are not giving my parcel since 5days no delivery attempt is done from 5 day this company i have so frustrating from last 5 days
        Ecom Express customer support has been notified about the posted complaint.
        View replies
        Dear Sir/Mam,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
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          R
          Ram@5968
          May 20, 2021
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          Address: V.chityal. m.chityal. dist.jayshanker

          Iam available in 24*7. No one exquitive call me and did not ask any pick up product. But pick up was failed why are my pick up failed..parkal pkl ecom service is too work and too poor... Plzz solve my problem if didn't solve my problem I will complaint consumer form in ecom service.. my return pick up I'd is RTYKW123859FEG
          +1 photos
          Ecom Express customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2021
          Ecom Express Customer Care's response           Dear Sir,

          Greetings from Ecom Express

          Thank you for writing to us. Request you to kindly provide the Reverse 9 digit AWB / tracking number starting with 5 for us to assist you on the same.

          Regards,
          Team Ecom Express
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            P
            praveen6557
            May 20, 2021
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            Sir/Mam, Kindly Deliver my Order for AWB NUMBER : [protected]
            as fast as possible TODAY, As i haven't received my Package Since 4 Days. So kindly Speed Up my Shipment and Deliver my Package to me as Quickly as possible.
            +1 photos
            Ecom Express customer support has been notified about the posted complaint.
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              praveen6557
              May 20, 2021
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              Sir/Mam, Kindly Deliver my Order for AWB NUMBER : [protected] as fast as possible TODAY, As i haven't received my Package Since 4 Days. So kindly Speed Up my Shipment and Deliver my Package to me as Quickly as possible.
              +1 photos
              Ecom Express customer support has been notified about the posted complaint.
              Verified Support
              May 23, 2021
              Ecom Express Customer Care's response               Dear Sir,

              Greetings from Ecom Express!

              We are sorry for the inconvenience caused. The delivery centre responsible for the delivery of your shipment currently falls under containment zone due to COVID-19. The situation on the ground continues to be dynamic in terms of restrictions. We are monitoring the situation and shall arrange the delivery accordingly.

              Regards,
              Team Ecom Express
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                R
                regedit
                May 20, 2021
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                Sir/mam, My order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
                +1 photos
                Ecom Express customer support has been notified about the posted complaint.
                Verified Support
                May 23, 2021
                Ecom Express Customer Care's response                 Dear Sir,

                Greetings from Ecom Express!

                We are sorry for the inconvenience caused. The shipment is undelivered due to restrictions imposed by the local Authority. The situation on the ground continues to be dynamic in terms of restrictions. We are monitoring the situation and shall arrange the delivery accordingly.

                Regards,
                Team Ecom Express
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                  R
                  Rayeef Mohd
                  May 20, 2021
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                  Address: Kundapura

                  As I want to delivered my order yesterday 19/5/21 but till today I didn't get my order delivered.. And no call by ecom delivery person
                  +2 photos
                  Ecom Express customer support has been notified about the posted complaint.
                  Verified Support
                  May 23, 2021
                  Ecom Express Customer Care's response                   Dear Sir/Mam,

                  Greetings From Ecom Express.

                  With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                  Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                  Regards,
                  Team Ecom Express
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                    A
                    Amitk8743
                    May 20, 2021
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                    Sir
                    My AWB no is [protected].
                    I order a product from Zoomin. It is showing that my courier is under OFD lock and it is an urgent thing required to me.
                    I please request you to look into the matter and deliver my courier at the earliest.
                    Mob No - [protected]
                    Arun Thapa
                    Ecom Express customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Team Ecom Express
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                      H
                      hsk11
                      May 20, 2021
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                      Address: Jalandhar

                      Its been more than 15 days ECOM express has not delivered or made any attempt to deliver the article.
                      my tracking id is :[protected]
                      Ecom Express customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir/Mam,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards,
                      Team Ecom Express
                      Reply
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                        S
                        [email protected]
                        May 20, 2021
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                        My house people kept more money In the bundle I don't know that they kept more money I have given bundle to the delivery guy.. He counted the money and taken extra money and ran away with that money.. I want plz refund my money
                        Devlivery agent [protected]
                        I got call from this number [protected]
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Team Ecom Express
                        Reply
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                          [email protected]
                          May 20, 2021
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                          My home people kept more money in the bundle... So i have don't know that it having more money than needed I have given bundle to the delivery boy he counted and did not said that having more money he taken money and ran away
                          Ecom Express customer support has been notified about the posted complaint.
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                            I
                            Inas_shkh
                            May 20, 2021
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                            I ordered and gave 2 numbers for the delivery partner to call me. However, they never called me and the status is RTO right now. I waited for more than a month and I want my parcel. Kindly pick up the call and resolve my issue.

                            Tracking number- [protected]
                            Ecom Express customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Team Ecom Express
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                              S
                              Sadeeshan
                              May 20, 2021
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                              Automatic returned no phone call delivery boy

                              Address: Ecomexpress kasaragod

                              [protected] my tracking number my order... Returned automatic why?? Delivery boy no phone call.. My call not attended i don't why like that. Very bad service ecomexpress kasaragod...
                              +1 photos
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                              M
                              Mukesh1510
                              May 19, 2021
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                              Address: Patnagarh, Bolangir, Odisha, Pincode- 767025

                              I have ordered a product via Wow Skin Science 7th may and product was shipped on 8th. Now delivery person is denying to deliver this product at my home and asked me to collect it from their office which is far from my home. Now on amazon the status is showing as "attempted delivery, customer was unavailable or wrong address" which is wrong information. Now it's show ofd lock applied. They asked me to collect it from a different point, but i was unable to go that point. When i requested them to deliver at my home, they said to raise a complaint. After three technical attempt they return my product. I am very much disappointed with is service. Please do the needful to deliver the product at my home. It's not the first time they do. They always tell when my product come from ecom express. Please take action against this branch. They always disappointed me.
                              Tracking ID: [protected]
                              Order ID: 1459510
                              Ecom Express customer support has been notified about the posted complaint.
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                                R
                                regedit
                                May 19, 2021
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                                Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
                                +1 photos
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                                  C
                                  Chirag Faliya
                                  May 19, 2021
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                                  Address: Jamnagar
                                  Website: Meesho

                                  I have a return requist to a meesho company and meesho in curiror partner is a ecom express i have provided a product but not collected a product and not come to a my registered address and miss behave and use to a ruf language in a office of a m p shah udhog nagar
                                  Emp name : pravin parmar
                                  My mobile no is [protected]
                                  Pls call me and provide a solution
                                  Tracking id : [protected]
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir/Mam,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards,
                                  Team Ecom Express
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                                    regedit
                                    May 19, 2021
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                                    Sir/mam, my order for AWB NUMBER : [protected] has not been delivered to me . But the status was showing WRONG UPDATE that the "Customer Has Refused To Accept" . So, i request you to Resolve this issue and deliver my product TODAY as soon as possible as it is urgent.
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                                      regedit
                                      May 19, 2021
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                                      Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
                                      +1 photos
                                      Ecom Express customer support has been notified about the posted complaint.
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