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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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1467
+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 126

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A
arshdeep550
from Delhi, Delhi
May 13, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Double Deduction of Money. No refund yet

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

I placed an order on Forever 21 Website, which delivered the order through Ecom Express on 31 March 2021.

The AwB number is [protected].

The order was a prepaid order. I had already made the payment on Ecom Express Website for the full amount.

But upon delivery of the order, the delivery executive of Ecom Express demanded the entire amount of the order to be paid in Cash.
As i was not at...
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Shashupermanent
May 13, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Rudeness of your delivery agent

Address:Honnali

Your delivery partner in our area always very rude. Door delivery available for my address however Your agents uses awkward words if I demand for home delivery. It's happening all the time. In our area many are village people they don't know how to raise complaints. Your agent tells that come to my office to collect your products. Otherwise I will return. They simply use false reasons and rejecting the items. If I tell them that I raise complaints,...
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Foji Meena98@gimal Com Foji Meena
May 13, 2021
May 14, 2021
This thread was updated on May 14, 2021
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8370

Address:जिला दौसा तहसील सिकराय गांव ठीकरिया फिन कोड 303509
Website:Ecomexpress /Boomsale

Order ID or AwB number भेजे और पार्सल भेजे आप लोगो ने पहले Order ID or AwB number भेजे थे अब आप लोगों कि गलती है पुरानी Order ID 8370 व mobile phone tiltony A 13 phone Boomsale.in पर उपलब्ध...
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S
Sayyami
May 13, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Want to change my address

I want to change address of my parcel whose order no. is 253314 and ecom express air tracking no. is [protected].

Old address
78-B, Kalani Nagar, Airport Road, Indore 452005

New address
House no. 25, Opposite of Mittal Electronics, Hanuman Mandi, Nalkheda, 465445...
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Saipriya Varadapureddi
May 13, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Not delivered my order to door step

Ecom express agent no: [protected]
AWB: [protected]
The delivery guy denied to deliver my order to door step. He came to my place, but he dont want to deliver order to my house. When i asked him to deliver, he replied rudely. He is very arrogant and harsh. While i am talking, he disconnected the call two times and didn't answered. The way he speaks is very disrespectful. He is saying to give complaint and do whatever u want....
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udit urmaliya
May 13, 2021
May 14, 2021
This thread was updated on May 14, 2021
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I am complaining about not delivering my flipkart order by my nearest office .

Address:village-jhiriya, post- nanhawara kalan, tehsil-vijayraghavgarh, district-katni, MP, pincode-483775

The near by delivery office of ecom not delivering my flipkart order and when i call him he says collect the order from office and then i say you have to deliver the order at my home because i have pay for this he said he will not do this and cancel my order since i needed this so i go to his office but he didn't give my order and arguing with me ..he is totally arogant and irresponsible. please take action against him...
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Foji Meena98@gimal Com Foji Meena
May 12, 2021
May 15, 2021
This thread was updated on May 15, 2021
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Mobile phone TILTony A 13 Boomsale.in

Address:जिला दौसा तहसील सिकराय गांव ठीकरिया फिन कोड 303509

Order ID or AwB number भेजे और पार्सल भेजे...
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shafg
May 12, 2021
Jun 9, 2021
This thread was updated on Jun 9, 2021
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Pickup status not updated for AWB : 5519400776 hence refund not received

I have returned a parcel on 10th April 2021. The pickup agent didn't provided any slip/message for successful pickup. Now it has been more than a month that pickup status is showing - 'not completed' although it was successfully completed.
Due to this MEESHO is also not providing me any resolution.
I haven't received y refund amount of 997/- for more than a month.

AWB/tracking : [protected]

Kindly...
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Sunny_.kumar
May 12, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Late in delivery and misinformation

Address:Tapin North 23 No. , Premnagar, Ramgarh, Jharkhand. Pin Code - 825326
Website:ecomexpress.com

For continuously three days, my product is showing out for delivery and still not delivered. Delivery person doesn't contacted yet. I have been for my important parcel.

Kindly look into it and take it seriously. Also the delivery person's negligence is becoming a habit day by day. Even in other orders, this situation happened.

Kindly look into it and reply soon.

Thanks !!...
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Sam Sm
May 12, 2021
May 12, 2021
This thread was updated on May 12, 2021
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Very very poor service I ever seen

Address:Pavagada ecom Express service very worst

Pavagada ecom express service!!!### offfffff very very lazy fellows these guys in the pavagada ecom express hub very very poor service not even CALL TO CUSTOMER for delivery but they automatically put in to return ### off please don't trust they are making foolish to everyone very very poor service 1 star is also not eligible this hub please remove thier license otherwise total ecom express will loose your rating...
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A
Aishwaryadas
May 12, 2021
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False update about the delivery

Address:Bhubaneswar

Worst ever service provider! I think you should shut the company very soon! Your branch people from Odisha are pathetic! Specifically Sabyasachi pati.they are not even trying to deliver things and mentioned that I refused to receive the parcel, I want you to ask him to show his call log and recorder if he even tried calling me once, and today is my third time calling on your customer care and they are also good for nothing. Just shut your...
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Keshav sharma12
May 12, 2021
Jun 9, 2021
This thread was updated on Jun 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status is delivered but In reality I did not received my courier

Address:Khori Brahamanan, Raghunathgarh, Sikar

Dear sir/ mam
I was a item from Amazon that received today my nearest ecom office... And It is out for delivery also ... But at 2:52pm they msg me that item was delivered and tracker also showing that my item delivered... But in reality I did not received my courier.. even I did not received any call from ecom delivery boy.. I tried to call him but system says that my pin is wrong
My AWB no is [protected]...
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C
Chirag@1231
May 12, 2021
May 13, 2021
This thread was updated on May 13, 2021
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Abusing and misbehave of delivery man.

Address:Radha krishan mandir ke pichhe ,sastri colony.

Respected sir/ madam,
Few days ago I ordered a book from flipkart, yesterday when the book reached at nearest hub.
I called the delivery man for dore step delivery but he denied .
Then I complained it to flipkart after some time delivery called me for delivery and when I went to take the product .
The delivery man named ramadayal bhadu abused me and he pulled my collar also.
When my parents came delivery...
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A
abhi alex
May 12, 2021
May 13, 2021
This thread was updated on May 13, 2021
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Rude behaviour from staff

Address:Madhugiri taluk,tumkur dist 572127

Madhugiri 572127(pincode) which comes under tumkur district..the courier guys not behaving professionally and they are aborting my call...and they wont even bother about delivering the parcel...and they are denying to come and give the parcel...they said that they cant deliver to my place and collect parcel from delivery office......
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A
Adarsh173
May 12, 2021
May 13, 2021
This thread was updated on May 13, 2021
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Salary

Address:Chhattisgarh jagdalpur old airport road

Please help me by giving my salary i was working in ecom express as a delivery boy 14 to 15 days i have given attendance and worked hard after my two wheeler got some
Engine problems so i didn't attended rest working day's my I'd got deactivated and i left the work i got my fuel money but didn't got my salary. Our office hesd and Supervisors said we send a mail but i didn't got salary i need money urgently because of lockdown please...
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pavankumarms27
May 12, 2021
May 16, 2021
This thread was updated on May 16, 2021
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Awb 2747419067

I regret to inform you that the said order was supposed to be delivered on 10th May 2021. I had opted express delivery for the same. The shipment was supposed to be delivered from Bangalore location (to and fro are within city). Due to the mismanagement of one of your staff now the shipment is delayed by 120 Hours (as per the conversation with your executive) is this the way ypu handle express customers? Even if i walk and deliver the consignment...
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Sahani, Raj
May 12, 2021
May 13, 2021
This thread was updated on May 13, 2021
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Tracking id not working

After shiping my order i got tracking id which is start with FDSP when i want to track my product then it showing tracking id dose not exist....
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pavani katreddi
May 12, 2021
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Delivery agent irresponsibility

Address:Undi,westgodavari,andhrapradesh
Website:Meesho

6th april itself product reached by near destination.7th onwards its showing out for delivery.Delivering agent is calling us n putting our number in hold.he didnt deliver till now.yesterday i complaint to the cell n he said it will be rectified within 48hours.but now its showing shipment rto lock.What nonsense is this.Will u deliver my product or not?Amazon is delivering on the at any pademic situatns.wat about urs?...
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R
Rasheed98
May 11, 2021
May 13, 2021
This thread was updated on May 13, 2021
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Item not delivered awb8817853541

Address:Kalminja, Naringana

Dear sir,
I ordered and item 30 apr 2021, and parcel is come to my location as shown your site out for delivery as 7th may 2021. But does not it delivered exicutive called for address after that one msg arrived undelivered you refused ti accept it twice its happened same problem i want my item delivery within 24 hrs.awb no [protected]...
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M
Malaika Sarfaraz
May 11, 2021
May 19, 2021
This thread was updated on May 19, 2021
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My product is undelivered yet. From last 3 days its out for delivery.

My product with the awb [protected] is not delivered yet. The delivery person haven’t call me once till now. My product is out for delivery from last 3 days. I’m getting messages that the customer was not available or the location was not clear. But, I didn’t get the call. I want my product to be delivered soon....
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