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Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 127

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B
Bogg
May 18, 2021
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Website: ECOM EXPRESS

AWB NO:[protected]
On monday, I am supposed to be delivered with my order, delivery guy didnot contact me and mentioned as WRONG ADDRESS, On the second day I contacted CUSTOMER care, they unlocked product, Yesterday that delivery called and informed Today he will deliver the product. And Today, without contacting me he mentioned as CUSTOMER IS NOT AVAILABLE.
WHAT IS ### HAPPENING? WHAT IS THE DELIVERY GUY DOING? NO PROPER NU.BER TO CONTACT HIM. I WANT TO TAKE AN ACTION ASAP. I AM SO FRUSTRATED WITH YOU GUYS
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    Kuljeet Maan
    from Pithoragarh, Uttarakhand
    May 18, 2021
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    Address: Maan machine tools ballabgarh haryana

    Tracking no [protected] as satnam singh maan ballabgarh haryana.
    It's dispatched on 13th May 2021 from Delhi to faridabad till 18 6pm its not delivered

    On 17 they updated fake status that ofc is closed even ofc is open

    On18th they assured they deliver it as soon as possible but it's again fake and
    When we call customer care they r so rude he says do whatever u want to de we only deliver it after 48hrs I also have call recordings of our conversation they are shameless people even itsrelated to medical equipment .

    We want strict action on that customer care guy for misbehave even after non delivery of goods and fake commit.ents.

    Or I am going to consumer court with all the fake update and your customer care behavior

    Waiting for your reply at [protected]@gmail.com/[protected]

    Maan machine tools
    +3 photos
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    Still no action taken for that misbehave and fake update and no delivery it's really a shameless and non trustable company
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    Ecom Express Customer Care's response, May 23, 2021
    Verified Support
    Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [email protected] for us to assist you on the same.

    Regards,
    Team Ecom Express
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      mksssathish
      May 18, 2021
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      Address: Kallakurichi, Tamilnadu

      I have ordered through flipkart (ecom express id : [protected]), The delivery agent told that my address is too far to deliver and he was busy with other orders. Also he updated the status that I requested for reschedule (not from my side) and also my address was unlocatable (irrespective behaviour).

      If you cant deliver to my address than why you accept to deliver.

      I understand the current circumstances and I have waited more than 2 weeks.

      Today i.e., 18.05.2021 my shipment was cancelled and seriously I don't know what I did wrong.

      Kindly consider this as formal complaint and take necessary action over the respective team (Kallakurichi, Tamilnadu branch).
      Ecom Express customer support has been notified about the posted complaint.
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      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
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        M
        mohanap
        from Bengaluru, Karnataka
        May 18, 2021
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        Awb [protected] status shows delivered to IEJA on April30 2021 but the to address is Shantinagar. How can they deliver in Ieja. I raised multiple complaints but no use. On May 16 2021 I received call from ecom delivery agent asking for my adhar card photo copy. I sent him to his watsapp number as requested but still it is not delivered. Please see that my package is delivered ASAP
        Ecom Express customer support has been notified about the posted complaint.
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        Dear Sir/Mam,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
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          K
          Kuladeep Paruchuri
          May 18, 2021
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          Address: Kalisetty Suryanarayana, mamidipalli, Saluru, 535593

          Dear Sir,
          I(Kalisetty Suryanarayana) have booked the product from Amazon and it was sent to me by Ecom express courrier.My order tracking id is [protected], when i track this it shows delivered on[protected] at 8:04 am.I ask the same thing delivery boy of Ecom express services he will tell so many false reasons, with that reasons i am not satisfied.please see my shipment delivered to me as soon as possible.

          Ecom express Saluru DC delivery boy contact number:[protected]

          Thanks & Regards
          Kalisetty Suryanarayana
          Ecom Express customer support has been notified about the posted complaint.
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          Dear Sir/Mam,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
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            S
            Sandyappu
            May 18, 2021
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            Address: Nallur, Sai baba street, channagiri taluq 577221

            Hi team,

            Below is the message from Ecom but item is not delivered to me even the customer service is not supporting. Kindly check and resolve this issue ASAP and update me the correct status of my order

            "Your AwB [protected] is delivered to AnupamaNR. Click to give feedback http://ecxp.in/?q=[protected]. ECOM EXPRESS"
            Ecom Express customer support has been notified about the posted complaint.
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              Praveenkmh
              May 18, 2021
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              The shipment tracking information is not available.
              Shipment number :[protected]

              The product is ordered via flipkart.
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                manu56436
                May 18, 2021
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                Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 3 days . So, i request you to deliver my product as soon as possible as it is urgent.
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                  manu56436
                  May 18, 2021
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                  Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
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                    manu56436
                    May 18, 2021
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                    Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
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                      Prasanna Kumar Ballepalli
                      May 17, 2021
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                      I was supposed to get my order a week back. My family member has been closely following up with them for the delivery and they were not at all cooperative. Today the shipment has “Shipment RTO Lock" status. The AWS is [protected]. Please deliver the item.

                      I have faced another issue with ecom for before deliveries. The delivery boys would never call you for delivery. They simply change to "next day delivery as on customer request" which is a lie. I had to go to their distribution center and searched for my item.
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                        Anil darji 1996
                        May 17, 2021
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                        Address: Sarada

                        Deleivery boy is not working good ...I have to be get parcel on today but they have not call me and they call me to come another address.
                        Ecom Express customer support has been notified about the posted complaint.
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                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Team Ecom Express
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                          Shabnamss
                          May 17, 2021
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                          I had ordered a parcel from Amazon, but didn't receive the product which was supposed to be delivered by ecom express but the status shown as delivered.
                          Tracking ID : [protected]
                          +1 photos
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                          May 17, 2021
                          Updated by Shabnamss                           I delivered a package from Amazon. Status shown as delivered, but I did not receive any package. Also it was already paid

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                            Arunmmmm
                            May 16, 2021
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                            Address: Electronic city blue dart

                            [protected] awb I am not received dis package but on status it as bin updated delivered
                            Ecom Express customer support has been notified about the posted complaint.
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                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Team Ecom Express
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                              Divyashree Naik
                              May 16, 2021
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                              My parcel is came to shirahatti ecom express delivery center Karnataka.. Delivery boy didn't called me and not yet delivered the parcel.. my call is not connecting to him..
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                                Tarun Raheja
                                May 16, 2021
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                                My awd number [protected]
                                I have updated my new number
                                Please delivere today 16-may-2021
                                New number [protected]
                                Ecom Express customer support has been notified about the posted complaint.
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                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
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                                  B
                                  Bini@
                                  May 16, 2021
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                                  Address: Silapathar pin code -787059 ,Dist -Dhemaji ,Assam
                                  Website: Ecomexpress.in

                                  My product was to be delivered on 4th May but they kept delaying ..i was patient as i know about the pendamic situation.. but since 12th May it shows OFD locked applied ... I didnot even got a single call regarding the delivery ... I was to know the status about my order
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                                    Jaswant h
                                    May 16, 2021
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                                    Address: Dahegaon

                                    I have ordered from flipkart it to s not delivered but it is showing delivered I have prepaid money
                                    Ecom Express customer support has been notified about the posted complaint.
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                                    Dear Sir/Mam,

                                    Greetings From Ecom Express.

                                    Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

                                    Meanwhile, you can provide your alternate contact number to assist you.

                                    Regards,
                                    Team Ecom Express
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                                      Kajal Balwant Singh
                                      May 16, 2021
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                                      I order my product before 15days it was always showing your order will be delivered tomorrow and now ofd lock is applied. I am daily updating my scheduling date and my phone number but nothing response from your side and I also tried to talk to customer care but no one attending call they always say executive are busy in another call ..I want my order as soon as.now the date of delivery is showing[protected] ...I hope the delivery should be done by Tomorrow...but why this is happening... please it my request to you ... delivered my order because it is urgent ...
                                      Ecom Express customer support has been notified about the posted complaint.
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                                        Maya9527
                                        May 16, 2021
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                                        Address: Ahmednagar , Maharashtra ,,india

                                        Dear sir /madam ecom express doing blank call while delivery, my it is showing out for delivery and after some time one call came which totally Blank nobody speak, after one text msg came unable to deliver due to incomplete address, even ecom Xpress bot calling properly an now tha msg showing is ofd lock is applied
                                        Ecom Express customer support has been notified about the posted complaint.
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                                        Dear Sir/Mam,

                                        Greetings from Ecom Express

                                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                        Regards,
                                        Team Ecom Express
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