Ecom Express Complaints & Reviews

Product received but it's totally different from so I need to return my product... what is the procedure to return the product...

My AWD [protected], the delivered boy not delivered my PRODUCT, he called me by phone and said that if you want your order then tell me the otp which has been sent to your phone, the otp has been told by me but he not handed the order to me and now not answering my calls also plz help be regrading this....

I ordered Cipla Hand Sanitizer through Paytm on 29th April and it was shipped by Ecom Express Courier. There wasn't any issues ordering through Paytm but this Ecom Express Courier is not delivering my order since 2nd May. It's been out for delivery from 2nd May but it's not delivered to me till date. Neither the company responds nor the delivery agent.

My order details are as follows :-
Product : Cipla Hand Sanitizerbr...

I raise a return request for saree in meesho app. Courier boy collect the pick up from me and giving wrong update on tracking that "Reverse Pickup not Complete" I attached Tracking Number and name and also Screenshot of Tracking.
Tracking Number & Name - [protected] Sunita Snaarivy...

नमस्ते सर मेरा ऑर्डर आया मगर मेरा ऑर्डर मुझे दिया नहीं गया मुझसे बोला आपका ऑर्डर कल आ जाएगा और फिर उन्होंने मेरा ऑर्डर अटेंड कर दिया मेरा ऑर्डर संख्या यहां Your BGDPL order AwB [protected] was...

I ordered phone on 15 April 2021 and product had manufacturing defect i had applied for refund 1 time but they had cancelled my request.. Now also o have applied for refund but they did not attend my call.. And giving long date to pick my phone again please help...

Good Morning
I placed an order of homoeopathy medicines on 30th April 2021. But not received still today.The courier boy said that your parcel delivered within 24hrs from last 2days. They didn't make a call yesterday. But today they put my order in OFD lock. I need medicines urgently....

I ordered a product from The man company
And it should be delivered on 2nd may but agent contact me once and get away then next day he connected to me once just 20 sec and I said hello many time but he didn't response and cut the call and tried many times again then he did this again
And tagged it as undelivered as I refused to take it THE MAN COMPANY order AwB [protected]...

I order my product saree through messho courier ecom express it takes more then 12 days
Tracking detail shows that saree is at my hub sagar m.p and diliver date is 28 april
But ecom express not diliver at time it late by 4 days not diliver yet
And daily ecom express extend dilivery date
Ecom Express Executive [protected]
AWB [protected]
Very poor dilivery #Ecom Express
Worst experiance......

The site says that my package is out for delivery and then it says that the customer refused to accept the order. It's showing this for three days, ( my AWB no. [protected]) . Today I went to their centre but the person says that they no more operate from here. Plz help...

Ex com delivery service call me today morning 9.26 but I am not able to take call and at 9.33 I received a msg from excom that your order is delivered . But it actually not delivered . In feedback I will give it as product not delivered. I already payed for the product what can I do to get my ordered product . It is not delivered to me then how can they marked as it is delivered ?...

It’s been 3 days my delivery is showing at delivery center at Dimapur Nagaland 797112, but since, now they have not delivered my product at my given address, either the courier service have not contact me, Atlas’s if they contact me I have gone an take form delivery center....

AWB: [protected]
Ecom Express received the parcel information on 30th April 2021 and since then every day the pickup is being rescheduled. How long can they keep doing this?...

Delivery fast...

I placed an order on 21st apr and it reached delivery center on 28th April. My Order was to be delivered by ECOM EXPRESS (The worst Courier service provide i have ever come across). They themselves don't deliver the product and later write the reason as Customer not available and Wrong adress like that.. Seriously?? . The delivery never reached me. I didn't receive any call from delivery person. I complained number of times and they seemed...

From last one week my 10+ pickup is delayed all are having the same problem I.e. it’s getting updated with remark on tracking site like pickup failed due to shipment was not ready which is absolutely false as shipment is ready.
We are not receiving call from any currier boy related to pickup and when I was connecting to customer care they are not able to provide any Issue number and each time getting the same response “wait for...

My AWB no(protected) has not yet reached.I had ordered the product on 14th of Apr but haven't yet got the product.The delivery executive calls but never speaks.The one time he spoke he said that he would deliver it to me the next day but to no avail. Yesterday I received a call but no one spoke and now my order status is showing off locked.
Please look into the matter at the earliest...

I have bought some clothes from ajio, and it reached to Gokavaram econ express. This is the second time not delivering to me. And its again ...simply they are telling unsuccessful deliver without even attempt.
So rude answers...

One of the worst logistics available in india from almost 2 weeks my parcels are not being delivered instead the delivery person is putting feedback on my behalf and no action is being taken place.
First it was sunder parakala
Then mohd salman
And now mohd ghouse
All these people working for ecom express are extremely unprofessional and useless.
I am waiting for my product ordered from hopscotch with AWB...

Delivery executive refused to deliver on shipping address. He mentioned that there no door step delivery in our area (aithanadka). As of now there is no transport facility in our area so please consider my complaint and please provide door step delivery for future orders also.
Thank you🙏...