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Ecom Express Complaints & Reviews

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Updated: Aug 20, 2025
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Ecom Express reviews & complaints page 128

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S
Shabnamss
May 17, 2021
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I had ordered a parcel from Amazon, but didn't receive the product which was supposed to be delivered by ecom express but the status shown as delivered.
Tracking ID : [protected]
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Ecom Express customer support has been notified about the posted complaint.
May 17, 2021
Updated by Shabnamss
I delivered a package from Amazon. Status shown as delivered, but I did not receive any package. Also it was already paid

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    Arunmmmm
    May 16, 2021
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    Address: Electronic city blue dart

    [protected] awb I am not received dis package but on status it as bin updated delivered
    Ecom Express customer support has been notified about the posted complaint.
    Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Team Ecom Express
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      Divyashree Naik
      May 16, 2021
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      My parcel is came to shirahatti ecom express delivery center Karnataka.. Delivery boy didn't called me and not yet delivered the parcel.. my call is not connecting to him..
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      Ecom Express customer support has been notified about the posted complaint.
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        Tarun Raheja
        May 16, 2021
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        My awd number [protected]
        I have updated my new number
        Please delivere today 16-may-2021
        New number [protected]
        Ecom Express customer support has been notified about the posted complaint.
        Dear Sir/Mam,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
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          B
          Bini@
          May 16, 2021
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          Address: Silapathar pin code -787059 ,Dist -Dhemaji ,Assam
          Website: Ecomexpress.in

          My product was to be delivered on 4th May but they kept delaying ..i was patient as i know about the pendamic situation.. but since 12th May it shows OFD locked applied ... I didnot even got a single call regarding the delivery ... I was to know the status about my order
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          Ecom Express customer support has been notified about the posted complaint.
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            J
            Jaswant h
            May 16, 2021
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            Address: Dahegaon

            I have ordered from flipkart it to s not delivered but it is showing delivered I have prepaid money
            Ecom Express customer support has been notified about the posted complaint.
            Dear Sir/Mam,

            Greetings From Ecom Express.

            Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

            Meanwhile, you can provide your alternate contact number to assist you.

            Regards,
            Team Ecom Express
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              Kajal Balwant Singh
              May 16, 2021
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              I order my product before 15days it was always showing your order will be delivered tomorrow and now ofd lock is applied. I am daily updating my scheduling date and my phone number but nothing response from your side and I also tried to talk to customer care but no one attending call they always say executive are busy in another call ..I want my order as soon as.now the date of delivery is showing[protected] ...I hope the delivery should be done by Tomorrow...but why this is happening... please it my request to you ... delivered my order because it is urgent ...
              Ecom Express customer support has been notified about the posted complaint.
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                Maya9527
                May 16, 2021
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                Address: Ahmednagar , Maharashtra ,,india

                Dear sir /madam ecom express doing blank call while delivery, my it is showing out for delivery and after some time one call came which totally Blank nobody speak, after one text msg came unable to deliver due to incomplete address, even ecom Xpress bot calling properly an now tha msg showing is ofd lock is applied
                Ecom Express customer support has been notified about the posted complaint.
                Dear Sir/Mam,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Team Ecom Express
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                  M
                  mrm1952
                  May 16, 2021
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                  This consignment sent under AWB number [protected] was supposed to have been delivered between May 7 to May 11. Today is May 16 and I am yet to receive the medicines parcel from Ecom Express. When I contacted their Customer care number a couple of days back I was informed that I will get the parcel in a day. I am thoroughly disappointed with the attitude of the Company.
                  Ecom Express customer support has been notified about the posted complaint.
                  May 16, 2021
                  Updated by mrm1952
                  This consignment sent under AWB number [protected] was supposed to have been delivered between May 7 to May 11. Today is May 16 and I am yet to receive the medicines parcel from Ecom Express. When I contacted their Customer care number a couple of days back I was informed that I will get the parcel in a day. I am thoroughly disappointed with the attitude of the Company.
                  May 19, 2021
                  Updated by mrm1952
                  I have still not received the consignment.
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                    janu54
                    May 16, 2021
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                    Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
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                    Ecom Express customer support has been notified about the posted complaint.
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                      janu54
                      May 16, 2021
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                      Sir/mam, my order AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.
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                      Ecom Express customer support has been notified about the posted complaint.
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                        M
                        maabhawani enterprise
                        May 15, 2021
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                        Address: darbhanga

                        Dear sir
                        packet not received till date. showing DC darbhanga since 12th may-2021. pls deliver by packet urgently

                        pod[protected]
                        Ecom Express customer support has been notified about the posted complaint.
                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Please accept our sincere apologies for the inconvenience caused. Please share your complete delivery address with pin code to assist you.

                        Regards,
                        Team Ecom Express
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                          Dhamuv
                          May 15, 2021
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                          They haven’t delivered yet and it’s showing ofd locked always pls help it’s important courier and I need it b4 Sunday that is before May 16 evening.
                          Ecom Express customer support has been notified about the posted complaint.
                          Dear Sir/Mam,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Team Ecom Express
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                            neelam5
                            May 15, 2021
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                            Address: Shirasgaon Bodkha, Shrigonda,Ahmednagar, 413726

                            The delivery guy denied to deliver my order to door step. He came to my place, but he dont want to deliver order to my house. When i asked him to deliver, he replied rudely. He is very arrogant and harsh. The way he speaks is very disrespectful. He said that give complaint and do whatever u want. Don't order online, go and buy outside. Not at all satisfied. Please take action against him.
                            Ecom Express customer support has been notified about the posted complaint.
                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Team Ecom Express
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                              C
                              Chaman Patidar
                              May 15, 2021
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                              I place my order on 3rd may 2021, the product is shipped to sajjangarh.
                              I got delivery msg continues three days on 10, 11, 12 may but I didn't get any call from the delivery boy to pickup the parcel.
                              Now from yesterday I can see OFD locked applied in my order details.
                              My order no. is -#938535
                              Ecom Express Tracking ID is-#[protected]
                              Please solve this problem afap.
                              Someone is waiting for this item.
                              Thank you.
                              +1 photos
                              Ecom Express customer support has been notified about the posted complaint.
                              Verified Support
                              May 18, 2021
                              Ecom Express Customer Care's response
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment xxxxxxx has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                              Regards,
                              Team Ecom Express
                              Verified Support
                              May 18, 2021
                              Ecom Express Customer Care's response
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                              Regards,
                              Team Ecom Express
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                                T
                                May 15, 2021
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                                Recently I purchase ENVY MEN PERFUME from flipkart on 9th May and order shipped on 15th May . They provide me tracking I'd starting with FDSP( FDSP[protected]) . first time I get this type of tracking for ecom express. And when I try to track my parcel by this awb no. Its show invalid in ecom tracking site.
                                So please you inform me about what is meaning of FDSP and where is my product.
                                tracking my consignment
                                +1 photos
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                May 18, 2021
                                Ecom Express Customer Care's response
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
                                May 20, 2021
                                Updated by [email protected]
                                TRACKING NO. FDSP[protected] which I I m unable to track bon your official website and error is coming
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                                  bharath5963
                                  May 15, 2021
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                                  Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY As Fast As Possible Due To Urgency, So Kindly Deliver the Package To Me As Fast As Possible TODAY.
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                                  Ecom Express customer support has been notified about the posted complaint.
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                                    bharath5963
                                    May 15, 2021
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                                    Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY As Fast As Possible Due To Urgency, So Kindly Deliver the Package To Me As Fast As Possible TODAY.
                                    +1 photos
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Greetings from Ecom Express!

                                    We are sorry for the inconvenience caused. The delivery centre responsible for the delivery of your shipment currently falls under containment zone due to COVID-19. The situation on the ground continues to be dynamic in terms of restrictions. We are monitoring the situation and shall arrange the delivery accordingly.

                                    Regards,
                                    Team Ecom Express
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                                      drmimca
                                      May 14, 2021
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                                      I have ordered through Amazon, flipkart or firstcry. what ever product i have ordered it never delivered. or it marked as delivered but never reach me. this comp[any is a fraud company. never deliver the product on time. customer service is bad. recently i have amazon orders which supposed to deliver on 9th and 10th May 21. not delivered.
                                      +1 photos
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Dear Sir/Mam,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards,
                                      Team Ecom Express
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                                        Aloksarkar
                                        May 14, 2021
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                                        Address: At.shantigram po.dampur tha.mulchera dist.gadchiroli

                                        Tracking number [protected]
                                        Not receive my order aheri currier service is very bad
                                        Ecom Express customer support has been notified about the posted complaint.
                                        Dear Sir/Mam,

                                        Greetings from Ecom Express

                                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                        Regards,
                                        Team Ecom Express
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