Ecom Express Complaints & Reviews

I am trying from last 3 days but there is absurd response from the ecom express customer service. The delivery guy who is calling has some network issues, voice not audible and he is updating customer not available. I have updated the alternative number, which was not considered for calling in case of any issues.

Now, after 3 days they are updating OFD lock. Customer care daily refusing to lodge complaint and telling to call...

Jdhxh...

Have returned 2 items in Myntra, those items picked up on 21st April along with those two items courier boy picked up one more item is Pepe jeans, which is returned from Flipkart.

Myntra items are refunded but Flipkart item still in return status only.

Return picked up successfully for Order Number : [protected] of MYNTRA. Regards, Ecom Express
Return picked up successfully for Order Number : [protected]...

When your official has call me to receive my product from other place and when i go there and said him that you pls come with me and see my address location and from next time you may deliver at my home due to will i do not have to come to take my parcal then your official rudely said that "if you want to take product then take other wise we are going "
And then i said if you not deliver at my home i am not going to receive product...

Date of Incident : 30th April 2021
Description : The shipment details shows as Delivered in both the Vendor Site (AMAZON) and in ECOM Express portal.
The deliver person called and enquired the details of the address and we shared the landmark information and the route to reach our address. He confirmed that he will reach and call.
While waiting for the delivery person's call, we got messages / update from vendor site...

I haven’t got my product that was supposed to deliver by today and have got message of delivery has been made successful. It was my prepaid order from bella vita organic
Track id is[protected]...

Sir, my AWB number [protected]. this item not deliverd to me, but in your website and message from you its showing deliverd, but i did not received the parcel. in KOLAR 563101...

Hii
We are facing problems in online shopping from Ecom, Ecom express delivery service is not available in our area. We request you please provide us delivery service in our area.
Address: Diver Lolab Kupwara, Jammu and Kashmir.
Pincode: 193223...

"The apparel box" company had accepted online payment as part of a clothing delivery.
they gave me no information about the order until I threatened with a consumer complaint.

Then they transferred the order to ECOM express.
for many weeks " apparently" my delivery is roaming around in my location.

I haven't received any calls from the delivery boy.
but every evening I get the message that...

Dear Sir,

MY AWB is [protected].ECom Express Courier person not came to my address on 29.04.2021. But I tracked my AWB its showing customer not available.

The medlife persons are cancelled my order. This order having tables are there. It is important to me.

Regards,
C.Lakshmi Narayana Reddy
M : [protected]...

The RTO was not delivered to the seller but the tracking shows as delivered.
AWB : [protected]

Can you check with the issue....

I have ordered my product on thu 16 ARP and the delivery date was 20 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #nyk[protected] and...

I am ordering items it shows delivery but the delivery person not even call me and without my permission they canceled and return the products
Up to know I miss 3 orders and another 2 orders are on the way
With the negligence of delivery they will also return may be...

I have ordered my phone REDMI NOTE 10 pro with AWB no[protected] from Amazon but the delivery partner not contacting fairly and continuously cancelling my order and I am not able to contact him too. And there is no Support from Amazon and Ecom Express too. Please help delivering my order....

Ecom Express Executive [protected] PIN 60234 will deliver your Hopscotch AWB [protected].

I have ordered a product from hopscotch and it was suppose to be delivered with ecom logistics from past one week i had called multiple times to register my complaint of delaying the delivery by them because delivery person putting feedback by himself to which no action taken so far i am feeling mentally harassed and extremely disappointed...

Hi..i have ordered kurta set..and on the delivery date he called me and said he will deliver the parcel next day and i said k then he asked me for delivery code and OTP after that i got a msg from ecomex that the product is undelivered as you refused to accept it...I didn’t return that order this is not at all fair and i didn’t expect this pls do the needful...

My name is Ravendra Singh your delivery boy other area call me and speak sir your...

I ordered a product from Mivi and has to be delivered through ecom express. But they didn't deliver the product and they still showing status as DELIVERED It's been 2 days but I haven't received my product. Awb no. [protected]. I want my product immediately...

I ordered something from Amazon item is out for delivery but i didn't get any msg then i waited for the call of delivery boy and i got the call at 7 pm an he is asking me to come 1 km from my location to take the delivery when i denied he said he will deliver it tomorrow afternoon but at that time still i am waited for call but no calls then i tried to call but no one is forwarding my call also
Is this service which is provided by...

I booked an appointment for PAYTM KYC. However, just on the day of appointment, I got the message saying "Dear Rinkeshwari, We tried but could NOT complete the Wallet Upgrade on behalf of PAYTM PAYMENTS BANK. Please contact [protected]@[protected] - Ecom Express"

It's very urgent to complete the KYC looking at the current pandemic situation....