Ecom Express Complaints & Reviews

Ecom express has delivered me the product which i haven’t ordered there was not even my phone number on it ..it was written with pen ..the address was wrong..he took 1000rs for the order that i haven’t ordered..i want my money back..it is fraud..i have all the images and the product with me..solve my problem or i will take this further

This is regarding non delivery of the shipment with AWB [protected] which shows as delivered on your web site tracking. Initially this package was not being delivered to me for last two days citing " Customer request " where as no one even contacted me earlier.

Today morning, when the delivery boy reached my place I found the package badly damaged. I could manage to click just one picture of the box as I refused to accept the package . The boy sped away on his scooter. 10 minutes later I received an SMS confirming the delivery of the package. this is an atrocious behaviour and I am definitely going to raise this issue with with consumer court/forum.

I have booked item in Ajio website, In ECOM tracking it is showing as delivered, but we did't receive consignment,

AWB# [protected]
order number[protected]

C No[protected]. Booked on 28.05.21.
Supposed to be delivered on 05.05.21.Unable to reach the Mettupalayam delivery partner Mr Prabhu. Updating only false status. He called once and said he had no vehicle to deliver the parcels.
Now the status shows RTO lock.
Arrange to deliver the items asap.

Very disappointed by the service, rather non service.
Gopalakrishnan.

सर आप लोगों ने पहले पार्सल भेजा वह गलत पार्सल आ गया जो फोन बुक किया है उसको भेजे पुरानी Order ID 8370 नई order ID or AwB number भेजे

Sir, your delivery agent is strictly ignoring our delivery product.
He denied for doorstep delivery.
His behaviour is very rude and talk very aversively.
Please help me for doorstep delivery & please take strict action against the delivery agent.

I ordered from one seller, and i received a message from ecom stating my tracking no. if and transaction reference no. ITS BEEN 3 DAYS AND WHENEVER I TRACK THE STUPID WEBSITE SHOWS AWB NOT EXIST.

this is the message- Ecom express your consignment with tracking number [protected] has been booked. The reference number for this transaction[protected]

Your service agent is such a rediculous person when I gave him 30 rs in coins of 2 he refused to take and uses abusive language... He threatend me and called his boss I guess his boss name was ayush he told me to return parcel and returning my money stating that he will not take 30rs in coins and I have to return parcel and theaten me that by saying he will see how Can not I return the parcel...and his boss said HDFC bank does not accepts coins so he will not take. And agent uses wrong tone..this is not the first time when ecom delivery agent has done this ..this has been done on regular basis but today he was bad and yourr agents speak as if they own this company... rediculous and this is last time I am leaving this with only complain..next time I will fiel FIR against this company and obviously against your agents.

I ordered a kurta set through Meesho. It was shipped through you.I got a call from the delivery guy a day ago saying that he will deliver my order & asked for the PIN. I told him the pin. It's showing in the app that it is delivered. But it's not delivered yet. Plz have a look into this & resolve this issue.
AWB No : [protected]
I haven't received the parcel yet and I made online payment for it.

I want replace mah order so please give me a replacement

I ordered an item on April 30 .The delivery address is easily found on google . On 2 attempts they have stated wrong address and unable to deliver even after I called and gave instructions for the address . I tried logging a complaint everyday from May 5th . Every time it’s the same response : it takes 24 to 48 hrs and they say that it’s been raised to senior management. They repeatedly lied about logging a complaint as every time I called to ask them (multiple calls over 5 days), they said that they are logging a complaint but nothing gets done . Again, Over the last 3 days they guaranteed that they will deliver it each time I called but they have not even attempted delivery . I do not know what to do at this point .This is beyond unprofessional for a courier company and if they can’t deliver a package to an easily accessible address, then I don’t know how anyone can trust this company .

Product was cancelled by the delivery boy without contacting me properly. On 7th May Friday, I got a message with a PIN number, which was incorrect to contact the delivery boy.The delivery boy cancelled the order without even calling me. I rescheduled the delivery. The next day I got a call, But I missed the call, So I thought of calling the delivery boy back using PIN number but I recieved the message with PIN and cancellation message together at the end of the day. I again rescheduled the date. On 10th May Monday, the delivery boy called me, I couldnt hear him properly, So he cut the call but he didnt call me back. Later I got the message with PIN, When I tried that PIN, it was incorrect. Now the Order gor cancelled again. I condemn this irresponsible behaviour from ua star. I was totally pissed off by the delivery agent. He didnt even try to xontact me properly. All the Pin he provided me was incorrect. Disappointed by ecom service.

URGENT!
WB no- [protected]

DELIVER THE ORDER AS SOON AS POSSIBLE..URGENT NEED. Tracking link is showing wrong address without calling customer. Delivery boy must call customer before returning it.

Address is correct and same, kindle call the contact number given on parcel...and please deliver it on urgent basis.

Thanks.

Order no[protected]
Tracking id- [protected]

The ordered reached imphal, the final destination on 28th april itself but no attempts of delivery was made till now and it’s showing shipment rto lock. i need my order delivered and do not wish it to be returned to the warehouse. please look into the matter. awb no. is [protected]

Your delivery boy is so rude and not providing home delivery in lockdown.
I m waiting for 8 days and now curfew starts in my city so I can't go outside specially in market but he is ordering me to come and receive parcel from Central market.
Please solve my problem.I Hope you understand.

Hello, Ecom Team,

The product is not delivered but marked as unable to devilry this pi
code in ecom order tracking AWB Number:[protected]. Ecom delivery agent Delivery the product every dayin my area pls arrange a delivery make sureor team will call back . continuously followup frm ecom there is no respond

Hii, I am Mahendra Gurjar..I want to cancel my order which tracking ID is [protected] ..I am outstation now and I will not be available for pick up...So please Cancel my Order ..I ordered from Wow skin India order number[protected].

Ordered and item 26st april 2021, and parcel is come to my location as shown your site as 30th april2021 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs.
Today i called at the time the customer care guy give me same commitment.
Then now status shows that shipment rto locked revoked.
I need my ordered product.
My awb no is :[protected]

I Want to File Complain against ECOM Express Courier Services Because There Courier Boys Are Cheating with the Vendors

They are Opening the RTO Packets of the Vendors & Stealing The Product From Inside

AWB No = [protected]
Very Shame on you For these types of Services you are Providing
Also, The Company is Clearly Saying that We Are not Responsible for all this, Also There is no customer support mail id to contact them
this is very bad actually

In The Above Packet Total There are 5 Quantities are Dispatched But In Return I Was Received only 2 Qty.
Who is Responsible For this

Kindly tell Me

My Details are Below
( Rishabh Jain )
Mob No = [protected]
Mail Id = [protected]@gmail.com