Ecom Express Complaints & Reviews

Ordered a product through amazon and seeing the status as delivered although it is not delivered. Height o[censored]nprofessionalism....

I got a message sayin that my product reached jorhat on 12 April 2021 and will be delivered by that day and the next day i got another msg saying"ure product is undelivered due to wrong location"delivery boy doesn't even call me at all and my location isn't wrong at all..I call Ecom jorhat and they say that my products will be delivered by 14th april and so on till now they heaven't deliver yet i waited everyday and i called them everyday...

Dear team,

I would like to inform you that I have received call from your delivery person which behaviour is totally wrong. They don't have knowledge to how to deal with customers.
Below message mentioned for your reference.

Ecom Express Executive [protected] PIN 39563 will deliver your ONLINE AWB [protected] today. Rs 399.0 payable. Delivery code 995952...

My product was picked up on 25th january 2021, but still it is not delivered yet. The awb number is [protected], and order no is [protected],
If it is undelivered then send it back to me at the senders address......

Disagreeing to delivery at the promised address after charging delivery charges from seller....

Econ express send a product which I don't order agent returned this product but they can't refund money...

Hi sir/mam
Actually I need to get 2 items delivered by the Ecom by 13 of this month but still I haven't received any item from the delivery executive
Daily I am receiving messages that my product will get delivered by today but no action has been done
I have informed to the local Ecom supervisor mr.satish battula as well yesterday regarding this.., but today he is not picking up the call rather he is cutting the call.br...

Why my parsal not delivered at my address, my parsal come at your Mandavi hub and my village just 35 km from Mandavi, date 12/04/2021 til date why not delivered my parsal, your delivery hub boy said he not delivered my parsal he said we not delivered big parsal so what i should do, why pickup you big Parsal if your company not enable to delivery, this is my official complaint also notice we continue Touch with your tele callers and i am said...

Hi Sir/Madam.,
Regarding [protected]. It should be delivered by 10th April. But the delivery person was called me on 10th but I unable pick the call due to office meeting . After that still It is not delivered but the delivery status keep on updated wrongly.

Kindly update the latest status.

Thanks Suresh S...

Hi Sir/Madam
I was supposed to get a delivery from Smytten and it’s been 3 days they are delaying it and today it’s over scheduled date that is 15/04/2021. First I got a text from them on 13th afternoon that my product will be delivered today and I got no parcel then they called and informed me that I am going get in on 14th and got a text on the same day but I got no parcel then when I managed to reach the delivery person via...

Ecom express committed date of delivery date is 12/4/21. But my oder is not coming for out for delivering. in the tracking is showing that it is in delivery center. I provide the correct address and pin code .
It is 4days and is also call to the customer care there is no response from u side.it worst delivery courier.
And there were saying that able to delivery.i ask for reson there is no answer.
And my tracking id...

AWB[protected] article was given return status in amazon. I was not able to take phone while they call. But when i tried to connect again my call was not able to connect. Later they call me on 12.04.2021 said they will come and pick up. Later i didn't receive any notificationa from them....

Delivery boy cancelled my order and now my RTO shipment is locked and I want it to be revoked as soon as possible.My order is of Poco X3 pro of Rs. 18999 .
I request you to provide my product as of I am in urgent for my product.

Regrads
Team ecom...

My package AWB is [protected].

Delivery guy contacted me over phone said that he is nearby. Without reaching me, asked for OTP. Since I refused to reveal OTP, He never showed up and changed status to unsuccessful. I raised complaint on the same issue twice, but no response received from Ecom Express. Pathetic service. Very disappointed....

Hi,

The courier company always tell lies to customer,
On call they tell us the personal reason for delay in delivery and update incorrect details to client about non-delivery of courier.

I have never seen such pathetic service from other small courier companies.

The Flipkart/Netmeds and other companies need to think twice before doing contract with such fraud company....

I had purchased one product bearing airway no [protected]. iam not satisfied with the product. i want to return it and get my money back.
lindly guide and reach me...

The package has been thrown inside my yard. We were not home. He didn't even call to inform me about the delivery. If he had called I could have asked him to deliver to the neighbors. He has thrown it inside and the bottle may be broken. So unprofessional. This has happened for the 2nd time. I've complained before but no action has been taken. Kindly take action...

The package has been thrown inside my yard. We were not home. He didn't even call to inform me about the delivery. If he had called I could have asked him to deliver to the neighbors. He has thrown it inside and the bottle may be broken. So unprofessional. This has happened for the 3rd time. I've complained before but no action has been taken...

My order from Medlife is showing OFD Lock applied. It was to be delivered on 9th April 2021, but delivery boy asked for payment of prepaid order so I refused and call back customer care of Medlife they agreed to rectify, but the order as not delivered till date and now it is shoing OFD Lock applied....

I had ordered the some products It is very important to me it not delivered to my address location .in the tracking showing that reached the visakhapatanam. From the 4 days it showing reched delivery center. I not getting for out for delivery . I also call the ecom express near store agent there is no response and not picking up the call also....