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Updated: Aug 20, 2025
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Ecom Express reviews & complaints page 136

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D
Desai.ram
Apr 19, 2021
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Address: Rageshwari Gas Terminal Gudamalani Barmer Rajasthan 344031
Website: www.consumerscomplaints.in

Dear sir/madam,

I was not received my product and showing delevered
My AWB- [protected]
Please help me
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    prasadjacky201222
    Apr 19, 2021
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    Address: coimbatore

    Dear Sir,

    In Singanallur E-Com express delivery office some of guys r regularly doing theft of return goods (Amazon) including mobile . so kindly take immediate action on that DC In-charge, Kindly keep an close watch in Singanallur DC
    DC Hub located near VGM hospital, opposite to TVH enclave, Trichy road
    Ecom Express customer support has been notified about the posted complaint.
    View replies
    they have stolen above 1000of items.
    Reply
    Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Team Ecom Express
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      Abhishek89sinha
      Apr 19, 2021
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      Address: Miryalaguda Nalgonda Telangana 508207

      Delivery is out for 3 days as showing but not contacted with me...and not delivered till now.[protected]AWB no..
      Status showing wrong inputs like I have said for future delivery...
      +1 photos
      Ecom Express customer support has been notified about the posted complaint.
      Apr 19, 2021
      Updated by Abhishek89sinha       I went to your office but refused to provide consignment...told not open bag of consignment
      View replies
      Same to me tracking I'd no [protected] showing delivered but did not got my parcel till date
      Reply
      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
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        S
        S Noren Singha
        Apr 18, 2021
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        Product awb no[protected] has reached silchar centre on 11th april 2021. But the product has not been delivered yet.
        +1 photos
        Ecom Express customer support has been notified about the posted complaint.
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        Dear Sir/Mam,

        Greetings From Ecom Express.

        With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

        Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

        Regards,
        Team Ecom Express
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          L
          lalthafamkimi
          Apr 18, 2021
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          Address: Jorhat

          I have ordered my product on thu 7th april 2021 and the delivery date was 12 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for their product but your are always delaying awb [protected] today is showing ofd lock applied plz resolve my prob i need my product as soon as possible
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Sir/Mam,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
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            M
            Mahi9538
            Apr 18, 2021
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            Address: Pavagada

            Hi, ECom Express pavagada. It's one of the worst delivery service I ever seen in my life. Many orders they were unable to deliver to me. They will do fake calls and simply update as location unlockable like. I'm much frustrated with ur service. [protected] and[protected] these two orders were without calling me even I reached out to their located office even though they are denied to deliver the product. And even they don't have simple responsiblity on delivery. Not even single star eligible ur company.
            Ecom Express customer support has been notified about the posted complaint.
            Verified Support
            Apr 27, 2021
            Ecom Express Customer Care's response             Dear Sir/Mam,

            Greetings from Ecom Express

            Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipments has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

            Regards,
            Team Ecom Express
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              SkeletonPie
              from Mallapally, Kerala
              Apr 18, 2021
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              Address: Mallappally, Kerala

              5th Time having an Issue with the delivery of the Product where the Agent enquires about my Address and then not Contacting me or getting the Product Delivered. I know Delivery Agents may ignore Long Distant Delivery due to their schedule, But how can this always happen To me. I can't even contact them coz they don't even have a registered Number.
              Ecom Express customer support has been notified about the posted complaint.
              View replies
              Dear Sir/Mam,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards,
              Team Ecom Express
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                Z
                ZammZKH
                Apr 17, 2021
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                Address: labgol houshing complex
                Website: ecom express

                Why is these ecom express not maintaing proper delivery, ?
                we order and give the money but we didnt receive what we order.?
                +1 photos
                Ecom Express customer support has been notified about the posted complaint.
                Apr 17, 2021
                Updated by ZammZKH                 Ecom express needs a good maitainance

                View replies
                Dear Sir/Mam,

                Greetings from Ecom Express

                Thank you for writing to us. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                Regards,
                Team Ecom Express
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                  P
                  pronita123
                  Apr 17, 2021
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                  Ordered a product through amazon and seeing the status as delivered although it is not delivered. Height o[censored]nprofessionalism.
                  Ecom Express customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir/Mam,

                  Greetings from Ecom Express

                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards,
                  Team Ecom Express
                  Reply
                  Dear Sir/Mam,

                  Greetings from Ecom Express

                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards,
                  Team Ecom Express
                  Reply
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                    L
                    lalthafamkimi
                    Apr 17, 2021
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                    Address: Ecom express jorhat

                    I got a message sayin that my product reached jorhat on 12 April 2021 and will be delivered by that day and the next day i got another msg saying"ure product is undelivered due to wrong location"delivery boy doesn't even call me at all and my location isn't wrong at all..I call Ecom jorhat and they say that my products will be delivered by 14th april and so on till now they heaven't deliver yet i waited everyday and i called them everyday but till now i heaven't received yet😡😡😡😡please take action for real
                    Ecom Express customer support has been notified about the posted complaint.
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                      R
                      Rohitsingh21
                      Apr 17, 2021
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                      Dear team,

                      I would like to inform you that I have received call from your delivery person which behaviour is totally wrong. They don't have knowledge to how to deal with customers.
                      Below message mentioned for your reference.

                      Ecom Express Executive [protected] PIN 39563 will deliver your ONLINE AWB [protected] today. Rs 399.0 payable. Delivery code 995952
                      Ecom Express customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 27, 2021
                      Ecom Express Customer Care's response                       Dear Mam,

                      Greetings From Ecom Express.

                      With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                      Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                      Regards,
                      Team Ecom Express
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                        A
                        Adpuspen
                        Apr 17, 2021
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                        My product was picked up on 25th january 2021, but still it is not delivered yet. The awb number is [protected], and order no is [protected],
                        If it is undelivered then send it back to me at the senders address...
                        +1 photos
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        Greetings from Ecom Express!

                        Please be informed that the said shipment is currently untraceable in our network and same has been informed to your shopping portal. Request you to kindly contact your shopping portal for assistance.

                        We accept our sincere apologies for the inconvenience caused in this regards.

                        Regards,
                        Team Ecom Express
                        Reply
                        Adpuspen's [Complaint's author] reply, Apr 29, 2021
                        I want my product back to my address, thats all. How can you lost my package? there is a loophole, somebody of your team must stole my phone, find out the man..
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                          N
                          Naiem Nisthar
                          Apr 17, 2021
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                          Address: Ecom express, nellikkaparamb, mukkam

                          Disagreeing to delivery at the promised address after charging delivery charges from seller.
                          Ecom Express customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir/Mam,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Team Ecom Express
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                            S
                            Shivani2
                            Apr 17, 2021
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                            Website: Econ express

                            Econ express send a product which I don't order agent returned this product but they can't refund money
                            Ecom Express customer support has been notified about the posted complaint.
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                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards
                            Team Ecom Express
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                              S
                              Swaroopa123
                              Apr 17, 2021
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                              Address: Yerrabalem,Guntur rural

                              Hi sir/mam
                              Actually I need to get 2 items delivered by the Ecom by 13 of this month but still I haven't received any item from the delivery executive
                              Daily I am receiving messages that my product will get delivered by today but no action has been done
                              I have informed to the local Ecom supervisor mr.satish battula as well yesterday regarding this.., but today he is not picking up the call rather he is cutting the call.
                              I hope you understand my concern
                              And please make sure that I get my products delivered by today evening atleast
                              Thank you
                              Ecom Express customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards
                              Team Ecom Express
                              Reply
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                                J
                                JayaKishor Joshi
                                Apr 17, 2021
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                                Address: mau moti

                                Why my parsal not delivered at my address, my parsal come at your Mandavi hub and my village just 35 km from Mandavi, date 12/04/2021 til date why not delivered my parsal, your delivery hub boy said he not delivered my parsal he said we not delivered big parsal so what i should do, why pickup you big Parsal if your company not enable to delivery, this is my official complaint also notice we continue Touch with your tele callers and i am said if my parsal not delivered at my address we charge per day Rs.100/- late delivery from 12/04/2021 till and we go for consumer court with this screenshot also your executive call recording, please reply urgently why do not take action with your delivery boy
                                +1 photos
                                Ecom Express customer support has been notified about the posted complaint.
                                Apr 17, 2021
                                Updated by JayaKishor Joshi                                 my complaint not shoal
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                                  S
                                  Suresh Kumar Selvaraj
                                  Apr 16, 2021
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                                  Address: 61A-Tulip-PTC Quarters.,Mudichur.,Chennai

                                  Hi Sir/Madam.,
                                  Regarding [protected]. It should be delivered by 10th April. But the delivery person was called me on 10th but I unable pick the call due to office meeting . After that still It is not delivered but the delivery status keep on updated wrongly.

                                  Kindly update the latest status.

                                  Thanks Suresh S
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir/Mam,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards
                                  Team Ecom Express
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                                    D
                                    Daisy24
                                    Apr 16, 2021
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                                    Product Delivery - OFD Lock Applied

                                    Address: Kolkata

                                    Hi Sir/Madam
                                    I was supposed to get a delivery from Smytten and it’s been 3 days they are delaying it and today it’s over scheduled date that is 15/04/2021. First I got a text from them on 13th afternoon that my product will be delivered today and I got no parcel then they called and informed me that I am going get in on 14th and got a text on the same day but I got no parcel then when I managed to reach the delivery person via...
                                    +2 photos
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                                    Abhitadi
                                    Apr 16, 2021
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                                    Ecom express committed date of delivery date is 12/4/21. But my oder is not coming for out for delivering. in the tracking is showing that it is in delivery center. I provide the correct address and pin code .
                                    It is 4days and is also call to the customer care there is no response from u side.it worst delivery courier.
                                    And there were saying that able to delivery.i ask for reson there is no answer.
                                    And my tracking id is [protected]
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 17, 2021
                                    Ecom Express Customer Care's response                                     Dear Sir/Mam,

                                    Greetings from Ecom Express

                                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                    Regards
                                    Team Ecom Express
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                                      P
                                      Praveena Menon
                                      from Coimbatore, Tamil Nadu
                                      Apr 15, 2021
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                                      AWB[protected] article was given return status in amazon. I was not able to take phone while they call. But when i tried to connect again my call was not able to connect. Later they call me on 12.04.2021 said they will come and pick up. Later i didn't receive any notificationa from them.
                                      Ecom Express customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir/Mam,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards
                                      Team Ecom Express
                                      Reply
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