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Ecom Express Complaints & Reviews

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Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 135

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S
surender majoka
Apr 21, 2021
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Address: Tohana (Haryana)

Hello sir,

Currently I'm working in Ecom express DC Tohana (code TUN) as a Delivery Boy. My supervisor Mr Sunil kumar behaviour is very bad. All time playing card. Not fill the register as a supervisor work. He said this is not my work. Last week he lost a parcel but he said this is your mistakes. When i tell him but he said if you want to work or not. Thats why I'm leaving. Know body want to work with him because his behavior is very bad.

I'm reauest please visit ASAP.
Ecom Express customer support has been notified about the posted complaint.
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    BHAVIKA MISTRY
    Apr 21, 2021
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    I have order one parcel.When i am checking online status of the the same it shown as DELEVERED but i have not received any parcel till now.

    TRACKING ID IS [protected]
    Ecom Express customer support has been notified about the posted complaint.
    Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Team Ecom Express
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      S
      Sushmithap
      Apr 21, 2021
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      I have retured the product of Meesho where e-com express person collected the product back yesterday . But he has not given the money after collecting as it is COD during placements . Could you help me to get the money back to me
      Ecom Express customer support has been notified about the posted complaint.
      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
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        D
        deepakpandeybhu
        Apr 21, 2021
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        Address: Daudagar, Patna Road, Aurangabad- 824143

        महाशय

        आपको सूचित करना चाहता हूं कि मैं दीपक पांडेय, जो कि यूनियन बैंक ऑफ इंडिया दाउदनगर में कार्यरत हुँ, मेरा "फ्लिपकार्ट" से 1 पार्सल था,
        जो कि[protected] को मेरे पता पर डिलीवर होना था, किसी कारणवश कूरियर पार्टनर डिलीवरी नही दे पाए । तो मैंने बोला कि कोई बात नही आप अगले दिन "आफिस ऑवर" में डिलिवर कर दीजियेगा ।
        मैं अगले दिन यानी कि[protected] को शाम 5:00 तक इंतजार किया, परंतु न ही तो कोई मैसेज आया न ही कोई फोन कॉल,
        मुझे समान की सख्त जरूरत थी, तो मैं इन्क्वायरी के लिए नजदीक के ECOM सेन्टर, जो कि दाउदनगर, पटना रोड (जिला औरंगाबाद) में स्थित है वहां गया, एवं अपने प्रोडक्ट के बारे में पूछा, तो बहुत ही बद्तमीजी के साथ बोला गया कि, आप डायरेक्ट क्यों आये, आपके पते पर समान पहुच जाएगा ।
        मैंने बोलै की भाई आप 1 बार चेक तो कर लीजिए कि आपके पास मेरा प्रोडक्ट है कि नही (क्योंकि ECART से भी आता है)
        परंतु बार बार आग्रह के बाद भी नही सुने, मैंने बोला कि अगले दिन[protected] को बैंक बन्द है, मेरा प्रोडक्ट वापस चला जायेगा, इसके बावजूद कोई भी रेस्पॉन्स नही मिला ।
        मैं उनको बोला भी की आपकी शिकायत में आपके ऊपर के अधिकारी से करूँगा, तो जवाब आया कि जहां करना है कीजिये,
        मैं आपसे पूछना चाहता हूं कि क्या इस तरह की सेवा दी जाती है ECOM से, मैं तो उम्मीद नहीं करता, क्योंकि आपकी हर जगह मुझे बेहतर सेवा मिली है ।
        मैं चाहता हूँ कि ECOM, दाऊदनगर के खिलाफ उचित कार्यवाई किया जाए ।

        सादर
        दीपक पाण्डेय
        मो. [protected]
        Ecom Express customer support has been notified about the posted complaint.
        Verified Support
        Apr 27, 2021
        Ecom Express Customer Care's response
        Dear Sir/Mam,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
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          M
          Mnk1234455
          Apr 20, 2021
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          Address: Surat

          Hello, The delivery person does not give a call and does not come at the address as well and later the tracker shows undelivered. WHEN WILL I GET MY PARCEL. IT'S BEEN 3 DAYS NOW. ITS TOO MUCH NO ONE CALLS OR COMES OR NO NUMBER OF THE DELIVERY PERSON IS PROVIDED. WHAT ### SERVICE IS THIS.

          I RAISED A COMPLAINT TO HAVE IT DELIVERED BY EVENING. NOBODY ARRIVED YET.
          Ecom Express customer support has been notified about the posted complaint.
          Verified Support
          Apr 27, 2021
          Ecom Express Customer Care's response
          Dear Sir/Mam,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number
          or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
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            R
            Rabin Chettri
            Apr 20, 2021
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            Dear sir, I don't know why your delivery boy is reluctant to delever products at my given address.
            Every time delevery returns my package without informing me. Without giving me single call.
            But my address is near by the ecom express godown..

            Rabin Chettri
            Jorethang South Sikkim
            Pin 737121
            Ecom Express customer support has been notified about the posted complaint.
            Dear Sir/Mam,

            Greetings from Ecom Express

            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

            Regards,
            Team Ecom Express
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              G
              Gyanendra Ranjan
              Apr 20, 2021
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              Address: pin code 845415

              I did not got my parcel till date and showing delivered
              Ecom Express customer support has been notified about the posted complaint.
              Pl convey us that what happens regarding my complaint.
              Ecom Express Customer Care's response, Apr 27, 2021
              Verified Support
              Dear Sir/Mam,

              Greetings From Ecom Express.

              Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

              Meanwhile, you can provide your alternate contact number to assist you.

              Regards,
              Team Ecom Express
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                L
                LAKSHMANA KANNAN
                Apr 20, 2021
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                Address: No:B-195-Libaspur Road samaipur Delhi near Allahabad bankpin code: 110042

                I am order date of 14/04/21 . 3 combo shirts Rs 799 I will pay an cash on delivery received on 19/04 /21 parcel open it is wrong product damaged used old shirts. And my choice colour shirt not issue .so please stop the my payable amount R.. 799 return my account thanking you.my AWB NO:[protected]
                Ecom Express customer support has been notified about the posted complaint.
                Dear Sir/Mam,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Team Ecom Express
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                  V
                  Vandana Rasamalla
                  from Hyderabad, Telangana
                  Apr 20, 2021
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                  My awb is [protected] and the delivery was supposed to be here on 14 april 2021. The delivery boy did not call me on that day and never tried to deliver my address in the following Dayan and in tracking it shows "customer refused to accept". Then it shows ofd locked after 1 week I have reached to their customer support and they keep telling it will be delivered in next 24 hours and yet no delivery and i have no idea if will ever get my product.it’s 20 th April now.
                  +2 photos
                  Ecom Express customer support has been notified about the posted complaint.
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                    P
                    Poonam ravi singh
                    Apr 20, 2021
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                    My product is prepaid but delivery boy take cash on delivery so product is one but charged double amount
                    Ecom Express customer support has been notified about the posted complaint.
                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Team Ecom Express
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                      B
                      Burhan105
                      Apr 19, 2021
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                      Address: Ganderbal jammu and kashmir 191201

                      This brance of ecom (Ganderbal j&k 191201) didn't deliver me the parcel. And when i called them they misbehaved. I am a loyal customer and you can check my previous delivery history on magray [protected]@gmail.com. Even they were so rude and used bad language. The order is kartrocket AWB [protected]. They refused to deliver this order. I need a quick enquiry in this matter.
                      +1 photos
                      Ecom Express customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 27, 2021
                      Ecom Express Customer Care's response
                      Dear Sir/Mam,

                      Greetings From Ecom Express.

                      With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                      Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                      Regards,
                      Team Ecom Express
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                        S
                        Sweety67
                        from Mumbai, Maharashtra
                        Apr 19, 2021
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                        I ordered a product from meesho but i received old clothes which was already used. That delivery boy may be changed my product he also received more money from me saying that he doesn't have change money
                        Ecom Express customer support has been notified about the posted complaint.
                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Team Ecom Express
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                          D
                          Desai.ram
                          Apr 19, 2021
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                          Address: Rageshwari Gas Terminal Gudamalani Barmer Rajasthan 344031
                          Website: www.consumerscomplaints.in

                          Dear sir/madam,

                          I was not received my product and showing delevered
                          My AWB- [protected]
                          Please help me
                          Ecom Express customer support has been notified about the posted complaint.
                          Dear Sir/Mam,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Team Ecom Express
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                            P
                            prasadjacky201222
                            Apr 19, 2021
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                            Address: coimbatore

                            Dear Sir,

                            In Singanallur E-Com express delivery office some of guys r regularly doing theft of return goods (Amazon) including mobile . so kindly take immediate action on that DC In-charge, Kindly keep an close watch in Singanallur DC
                            DC Hub located near VGM hospital, opposite to TVH enclave, Trichy road
                            Ecom Express customer support has been notified about the posted complaint.
                            they have stolen above 1000of items.
                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Team Ecom Express
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                              A
                              Abhishek89sinha
                              Apr 19, 2021
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                              Address: Miryalaguda Nalgonda Telangana 508207

                              Delivery is out for 3 days as showing but not contacted with me...and not delivered till now.[protected]AWB no..
                              Status showing wrong inputs like I have said for future delivery...
                              +1 photos
                              Ecom Express customer support has been notified about the posted complaint.
                              Apr 19, 2021
                              Updated by Abhishek89sinha
                              I went to your office but refused to provide consignment...told not open bag of consignment
                              Same to me tracking I'd no [protected] showing delivered but did not got my parcel till date
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Team Ecom Express
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                                S
                                S Noren Singha
                                Apr 18, 2021
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                                Product awb no[protected] has reached silchar centre on 11th april 2021. But the product has not been delivered yet.
                                +1 photos
                                Ecom Express customer support has been notified about the posted complaint.
                                Dear Sir/Mam,

                                Greetings From Ecom Express.

                                With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                                Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                                Regards,
                                Team Ecom Express
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                                  L
                                  lalthafamkimi
                                  Apr 18, 2021
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                                  Address: Jorhat

                                  I have ordered my product on thu 7th april 2021 and the delivery date was 12 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for their product but your are always delaying awb [protected] today is showing ofd lock applied plz resolve my prob i need my product as soon as possible
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Dear Sir/Mam,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards,
                                  Team Ecom Express
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                                    Mahi9538
                                    Apr 18, 2021
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                                    Address: Pavagada

                                    Hi, ECom Express pavagada. It's one of the worst delivery service I ever seen in my life. Many orders they were unable to deliver to me. They will do fake calls and simply update as location unlockable like. I'm much frustrated with ur service. [protected] and[protected] these two orders were without calling me even I reached out to their located office even though they are denied to deliver the product. And even they don't have simple responsiblity on delivery. Not even single star eligible ur company.
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 27, 2021
                                    Ecom Express Customer Care's response
                                    Dear Sir/Mam,

                                    Greetings from Ecom Express

                                    Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipments has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                                    Regards,
                                    Team Ecom Express
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                                      SkeletonPie
                                      from Mallapally, Kerala
                                      Apr 18, 2021
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                                      Address: Mallappally, Kerala

                                      5th Time having an Issue with the delivery of the Product where the Agent enquires about my Address and then not Contacting me or getting the Product Delivered. I know Delivery Agents may ignore Long Distant Delivery due to their schedule, But how can this always happen To me. I can't even contact them coz they don't even have a registered Number.
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Dear Sir/Mam,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards,
                                      Team Ecom Express
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                                        Z
                                        ZammZKH
                                        Apr 17, 2021
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                                        Address: labgol houshing complex
                                        Website: ecom express

                                        Why is these ecom express not maintaing proper delivery, ?
                                        we order and give the money but we didnt receive what we order.?
                                        +1 photos
                                        Ecom Express customer support has been notified about the posted complaint.
                                        Apr 17, 2021
                                        Updated by ZammZKH
                                        Ecom express needs a good maitainance

                                        Dear Sir/Mam,

                                        Greetings from Ecom Express

                                        Thank you for writing to us. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                        Regards,
                                        Team Ecom Express
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