Ecom Express Complaints & Reviews

I ordered a product from prestige.in. They sent through ecom express. But ecom express is not showing my product status properly from last couple of days. My tracking number is
[protected]. Kindly deliver my product as soon as possible

He came to my house for a delivery that was from nykaa he asked me for the payment I gave him 1000 rs as my order was for 761 rs, he said he doesn’t have change I said You can transfer the remaining amount, he didn’t even said a Single word and moved away with my 1000 rs and I tried calling him He is not picking up my call now !
I even ran behind me but not be able to catch him !!

My Awb Number is [protected]

Can Anybody Please resolve this problem ?

Your delivery boy making problems to deliver my online product...Please resolve my problem.

AWB number is [protected]

Dear sir we received a wrong product in cash on delivery. The persion who was send the product was not responding. help me to return the product . I am alredy pay amount to your courier boy at the time of delivery. Please help to stop Consumer fraud.

Hi,

I am Arun Upadhya from Bangalore and I have an order in "Ecom Express", today morning the status shows that my order is out for delivery. And I got the call from the delivery guy at 1:35 PM and no one is talking, I was trying to talk but no luck, the call got disconnected. After 5min the status got changed to "Shipment un-delivered 231 Shipment attempted Customer not available".

There is no attempt of calling me back again. And tomorrow also I am not sure whether they will do the same. I am requesting you to kindly inform them that call me and deliver the item.

And this is not the first time. before this also they have done the same thing and they have returned the item to the seller. I am waiting for this order for 4 to 5 days and I already paid for this.

Kindly do the needful.

Ecom Express:
Order Id - 484628
Tracking Id - [protected]

The item that has to be delivered was undelivered once and when we contact back after 2 days of delivery the delivery agent's behaviour was inappropriate and rudely answered back.

I am ordered 20th March 2021 Not shipping my order by the seller..Tracking the
Ecome Xpress courier AWB [protected]

We want return our money .take it return plz sir or madam we are requesting

Awb [protected]
Pkg details- clothing
Customer name- Mohit Singh Rajput
The package was supposed to be delivered on 8 April, 2021. The delivery status shows success while I haven't received it yet. The delivery person didn't even make a call regarding pkg.

The product was supposed to deliver but we haven't received the product and the order number[protected]. but in mesho it states that package was delivered

My 2 orders with AWB [protected] and [protected] has not delivered to me but the status showing delivered. No call from delivery boy about products delivery. Please solve the issue and take action against the person who changed the status as delivered.

I just got pre opened curier and it has different dress top.. kindly refund my money as soon as possible..else pl. Call me at [protected]

I had placed an order from 'AJIO' and my order had to be delivered by 29th of March 2021.Every time when I tried to track the shipment it shows 'pickup reschedule-pickup assigned- out for pickup-pickup failed, shipment not handed over' and this has been continuing from past two weeks and now the status shows as - Shipment RTO Lock. This kind of service is not expected from such service providers.

I order 3 half shirt but i received 2 full shirt whith very poor quality and absolutely different from which i ordered.there for i request you to give my refund back i have also video proof of the delivery man and product.
AwB [protected]
And my phone no. Is [protected].

[protected]

I have ordered Men's Hooded shirts pack of 3, but I have recieved 2 shirts which are in very poor state and those are different from what I have ordered.so I want you to pick the product Aw [protected] back and provide my refund of 599 rs

I have ordered a Bluetooth headset. The order was not same product so i have return my order and give my money

Product Not Delivered. Customer don't get any message from your side. This is third time doing like this. Status shows like our delivery partner unable to deliver your order and the particular product is returned to the shipment.
Exact reason not mentioned. You are already delivered my previous order to the particular address, but now says unable to deliver. What's the problem? Why don't you contact the customer Mobile number?

Order details Below :
Tracking ID : [protected]

The shipment remains undelivered for past three days due to absence of OTP. OTP is not being received by me during delivery after repeated attempts probably due to incorrect mobile number(missing one digit). On verifying with your customer care number yesterday I came to know that no OTP is required which I have kept a recording but delivery boy is not agreeing with that. Further after enquiring yesterday evening, the customer care executive Vikram was admanent and asked me to get in touch with shopping partner. How come the OTP related issue will be handled by shopping partner since OTP was supposed to come from ECOM side. I then tried to get in touch with senior executive via same call and Vikram but he intentionally diverted the issue citing that all seniors are bsy right now and do make a call after 8pm as according to him the shipment will be delivered withing 8pm which was very unlikely to happen. Even he refused to take a complaint on my behalf and neglected the issue. Please intervene and take immediate action in this regard.

I orderd items from Amazon, some of the items are delivered but some items they send it back without any reason, and am getting messages, that on customer request delaying the order.and after its returning to Amazone . Eventhough they are not notified us . My order ID [protected], ID [protected]. t