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1.8
Updated: Aug 20, 2025
Complaints 6467
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5199
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Ecom Express reviews & complaints page 139

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S
Smart_star_ijju
Apr 7, 2021
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Address: Vemsoor, Vemsoor mandal, khammam district, telangana

I'm ordered a T-shirt before month, and now I'm ordered my vehicle fastag, they are not deliver my any product to me, once he called me last time and he said I don't have to come at you if you free time, just I will come there to my available time, please help me to deliver my products.
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards
Team Ecom Express
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    Arpitha. M Muthu
    Apr 6, 2021
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    I have ordered one product in meesho and order no.AwB no. [protected] it is showing as deliveree on 04.04.2021 but till today I haven't received it please check and get back to us
    Ecom Express customer support has been notified about the posted complaint.
    View replies
    Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards
    Team Ecom Express
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      A
      Arjun332
      Apr 6, 2021
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      Address: Samaina tatarpur aligarh

      Sir my nature wallpaper is not delivered to me. It was cancelled by delivery boy
      Ecom Express customer support has been notified about the posted complaint.
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      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards
      Team Ecom Express
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        S
        SHANMUKH TARAKA
        Apr 5, 2021
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        I have ordered Men's Hooded shirts pack of 3, but I have recieved 2 shirts which are in very poor state and those are different from what I have ordered.so I want to pick the product # [protected] back and provide my refund of 599 rs
        Ecom Express customer support has been notified about the posted complaint.
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          V
          vinod korade
          Apr 5, 2021
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          Address: Old Delhi Gurugram Road

          मैंने फ्लिपकार्ट से 1 पार्सल आर्डर किया था जो 28 मार्च को मेरे पास के कुरियर सेंटर में आया है लेकिन कुरियर बॉय मुझे वो पार्सल खुद ले जाने को कहता है जो की वो पार्सल होम डिलीवरी करने का है। 28 तारिख से आज 5 तारीख तक रोज वो पार्सल आउट फ़ॉर डिलीवरी दीखता है और रोज कुरियर बॉय जानबूझकर कोई रीजन दे के उसे अनडिलेवर कर देता है मुझे कभी कॉल भी नहीं किया और रीजन मैं लिखता है कस्टमर नॉट available
          मैने उसे कॉल किया तो बोलता है पार्सल बडा है बाइक पे नही ला सकते वो उनका प्रॉब्लम है उस कुरियर बॉय का कॉल रेकॉर्ड किया है मैंने अगर econ express कल तक मुझे वो पार्सल नही पहुचाते तो मैं maha.[protected]@gmail पर कंप्लेंट करूँगा और फिर ग्राहक मंच को कंप्लेंट करूँगा
          +2 photos
          Ecom Express customer support has been notified about the posted complaint.
          Verified Support
          Apr 06, 2021
          Ecom Express Customer Care's response           Dear Customer

          Thank you for letting us know about the issue you are facing. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolved at the earliest.

          Regards
          Ecom Express Team.
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            S
            Shrawan ram kanwlada
            Apr 5, 2021
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            Address: JAJRAON KA BAAS KAPARADA

            Dear sir, my name is shrawan ram kanwlada I was return my order because I am orderedFashionable Shirts Offer Pack of 3 but I got different colors shirt tracking no is([protected]) and my mobile no([protected]).please return my order and refund my amount 649.
            Ecom Express customer support has been notified about the posted complaint.
            View replies
            Dear Sir/Mam,

            Greetings from Ecom Express

            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

            Regards
            Team Ecom Express
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              M
              mom and her son\'s
              Apr 5, 2021
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              I have ordered my product on March 27th 2021 and the delivary date was 4th April 2021 but courier boy never ever called me.My AWb no is [protected] today it showing OFD lock applied please resolve my problem I need my product as soon as possible.
              Ecom Express customer support has been notified about the posted complaint.
              View replies
              Dear Sir/Mam,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards
              Team Ecom Express
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                B
                Bîñđãš Ãbhîjîť
                Apr 4, 2021
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                I have been abhijit. By the way, I am a fan of the company. I live in Pakhanjur and you are the brother of Ecom Express, which delivers from us Pakhanjur, whose name is Naka PIN code for main 4776 is the man of your ecom express named Ram now he goes to every customer’s house and says that you get the parcel from me. I'll get you cheap. Why do you guys take it expensive?.And go and misbehave with my customer, which is proof and witness with me. Ladies misbehave with people. Taking his phone number also calls him. From my personal number, this customer is quiet at my behest. If I say, will you do a police complaint right now, and Max Press has gone rogue. What do you want, this is what you want, if you do not want, then get that boy out.
                Ecom Express customer support has been notified about the posted complaint.
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                  B
                  Bîñđãš Ãbhîjîť
                  Apr 4, 2021
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                  Address: Pakhanjore chhattisgarh kanker 494776

                  Abhiram naam ka ecom Express mein delivery boy hai joki pakhanjur 494776 pin code areas hai aur main customer hun main so company se unka reseller Hun yahan per mere jitne bhi customer hai sab ko pakane wale aur mere customer kharab Karne wale aapke company ecom Express ke abhiram hai kripya ise samjhe apne duty se nikal why is ya fir se suspend kijiye jo bhi karne kijiye Mile customers a long way up karta hai plus unhen jakar dhadkata hai ki aap unse kyon mangwa de Ho saman main aapko saste mein mangwa dunga yah kya aapka company humko sikha Diya aisa ki har kiska customer ko aisa rang bhi ab karo kharab karo yah company karun sahi kaha aisa bataiye agar nahin hai use Westgate kijiye dushman ki jo bhi karna kijiye yahan uske bare mein police complaint karenge FIR
                  Ecom Express customer support has been notified about the posted complaint.
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                    R
                    Robkotta
                    Apr 4, 2021
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                    Address: Aranmula, Pathanamtitta, Kerala

                    Order no [protected] was updated delivered, but I have not yet received the package.The delivery guy had called in the morning asking for my location. By noon, I got a message that the order has been delivered I have not yet received the package, nor has anyone called from Ecom express delivery. I'm also not able to contact them back.
                    Ecom Express customer support has been notified about the posted complaint.
                    View replies
                    AWB number [protected]
                    Reply
                    Hi,
                    With respect to the above, the order [protected] was delivered by 6.30pm, although it was updated delivered by 1.00pm. So, please consider the case closed. Thanks for your support.
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                      G
                      Gj Saini
                      Apr 4, 2021
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                      Member asked for location, and then send a pin through system generated message .
                      And now material not received as courier boy punch that I refuse to deliver.

                      So cheap and irresponsible .

                      Your PICKRR order Awb [protected] was undelivered as you refused to accept it. For further instructions please contact your shipper -Ecom Express
                      Ecom Express customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir/Mam,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards
                      Team Ecom Express
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                        T
                        Tintu123
                        Apr 4, 2021
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                        Order not received AWB 8800730843

                        I would like to lure your attention to an important issue that I have faced due to your services. Meesho sent me a parcel on 27th March 2021. On 1st April 2021 I have received a message from your side stating that my online AWB [protected] will deliver on that day. On next day also I received the same message. Then I dialed on [protected] and spoke with your executive. As 1st& 2nd April were holidays, I can’t receive the parcel as my delivery...
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                        D
                        Deepika5397
                        Apr 4, 2021
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                        The delivery boy just called me and asked for the loction, but he didnot deliver it still. But got a message that the product has been delivered. Also I cannot reach his contact number. What a service you people are doing? Totally inappropriate. Please take necessary steps to deliver my order.
                        +1 photos
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards
                        Team Ecom Express
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                          K
                          Kavya Nair
                          Apr 4, 2021
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                          Ecom Express — The delivery is undelivered 2 times even when the customer is available.
                          K
                          Kavya Nair
                          Apr 3, 2021
                          Mark as Resolved

                          I have ordered an item on 25th March.
                          On Saturday it was out for delivery
                          but the status showed undelivered even when I am home they did not contact.
                          Today that is April 3 again they showed
                          out for delivery I did receive a call but delivery person did not speak here there is no problem for network I waited for so long. Then I dialled back
                          they did not respond.
                          This is a prepaid order so I am not able to cancel.
                          The order is delayed for 3 weeks. Kindly look into the matter and do the delivery as fast as possible.
                          AWB no is [protected]
                          Ecom Express customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2021
                          Ecom Express Customer Care's response                           Dear Customer

                          Thank you for letting us know about the issue you are facing. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolved at the earliest.

                          Regards
                          Ecom Express Team.
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                            J
                            jeny100
                            Apr 4, 2021
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                            Address: Thalassery Kerala india
                            Website: Ecom express

                            I have ordered a prepaid product for Zara.. and your agent is not willing to give my product once he called and ask the address details and he sun reach yet not responding even I can’t get them in phone.. what kind of service ..
                            Ecom Express customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards
                            Team Ecom Express
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                              N
                              Nuthan Chandrashekar
                              Apr 3, 2021
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                              Address: Madikeri

                              In tracking it has been updated as delivered but not received the product. This courier is fake. Not delivering the.product to customer and updating as delivered.
                              +1 photos
                              Ecom Express customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards
                              Team Ecom Express
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                                K
                                Kavya Nair
                                Apr 3, 2021
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                                Address: Santibhavan Kadamankulam p.o Kallooppara via Mallappaly., Santibhavan Kadamankulam p.o Kallooppara via Mallappaly.

                                I have ordered an item on 25th March.
                                On Saturday it was out for delivery
                                but the status showed undelivered even when I am home they did not contact.
                                Today that is April 3 again they showed
                                out for delivery I did receive a call but delivery person did not speak here there is no problem for network I waited for so long. Then I dialled back
                                they did not respond.
                                AWB no is [protected]
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2021
                                Ecom Express Customer Care's response                                 Dear Customer

                                Thank you for letting us know about the issue you are facing. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolved at the earliest.

                                Regards
                                Ecom Express Team.
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                                  M
                                  Mohammed ISMAILK
                                  Apr 3, 2021
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                                  Address: Bangluru

                                  Hello,
                                  My tracking I'd is [protected]
                                  I'm not getting parcel from 2 days from Ecom express I'm waiting for Delivery im going abroad after few days urgently needed that parcel .From 2 days same status undelivered attempt to be made.
                                  +1 photos
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Apr 05, 2021
                                  Updated by Mohammed ISMAILK                                   Still undelivered poor service from Ecom express

                                  View replies
                                  Still waiting for shipment available at Delivery address but dint get call from Ecom Delivery boy.

                                  Undelivered parcel urgent needed - Comment #3819300 - Image #0
                                  Reply
                                  Dear Sir/Mam,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards
                                  Team Ecom Express
                                  Reply
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                                    N
                                    Nighat Lone
                                    Apr 3, 2021
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                                    My parcel tracking no.[protected]
                                    is still undelivered despite of reaching to my state few days before
                                    the delivery is delayed
                                    kindly help me as soon as possible
                                    Ecom Express customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir/Mam,

                                    Greetings From Ecom Express.

                                    Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                                    Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                                    Regards,
                                    Team Ecom Express
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                                      D
                                      Dyegasree
                                      Apr 3, 2021
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                                      I ordered the product from one person he was in ecom express. First he said that if we are not satisfied that product he would return and refund the money but after am getting the product it's totally different..such that product is also very poor so I told him please return the product but he doesn't respond anything and he blocked me.his number is +[protected] .I lost my money it's worthless don't trust surprisemee.[protected]@gmail.com..it's totally waste
                                      Ecom Express customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir/Mam,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards
                                      Team Ecom Express
                                      Reply
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