Ecom Express Complaints & Reviews

Abhiram naam ka ecom Express mein delivery boy hai joki pakhanjur 494776 pin code areas hai aur main customer hun main so company se unka reseller Hun yahan per mere jitne bhi customer hai sab ko pakane wale aur mere customer kharab Karne wale aapke company ecom Express ke abhiram hai kripya ise samjhe apne duty se nikal why is ya fir se suspend kijiye jo bhi karne kijiye Mile customers a long way up karta hai plus unhen jakar dhadkata hai ki aap unse kyon mangwa de Ho saman main aapko saste mein mangwa dunga yah kya aapka company humko sikha Diya aisa ki har kiska customer ko aisa rang bhi ab karo kharab karo yah company karun sahi kaha aisa bataiye agar nahin hai use Westgate kijiye dushman ki jo bhi karna kijiye yahan uske bare mein police complaint karenge FIR

Order no [protected] was updated delivered, but I have not yet received the package.The delivery guy had called in the morning asking for my location. By noon, I got a message that the order has been delivered I have not yet received the package, nor has anyone called from Ecom express delivery. I'm also not able to contact them back.

Member asked for location, and then send a pin through system generated message .
And now material not received as courier boy punch that I refuse to deliver.

So cheap and irresponsible .

Your PICKRR order Awb [protected] was undelivered as you refused to accept it. For further instructions please contact your shipper -Ecom Express

I would like to lure your attention to an important issue that I have faced due to your services. Meesho sent me a parcel on 27th March 2021. On 1st April 2021 I have received a message from your side stating that my online AWB [protected] will deliver on that day. On next day also I received the same message. Then I dialed on [protected] and spoke with your executive. As 1st& 2nd April were holidays, I can’t receive the parcel as my delivery...

The delivery boy just called me and asked for the loction, but he didnot deliver it still. But got a message that the product has been delivered. Also I cannot reach his contact number. What a service you people are doing? Totally inappropriate. Please take necessary steps to deliver my order.

Ecom Express — The delivery is undelivered 2 times even when the customer is available.
K
Kavya Nair
Apr 3, 2021
Mark as Resolved

I have ordered an item on 25th March.
On Saturday it was out for delivery
but the status showed undelivered even when I am home they did not contact.
Today that is April 3 again they showed
out for delivery I did receive a call but delivery person did not speak here there is no problem for network I waited for so long. Then I dialled back
they did not respond.
This is a prepaid order so I am not able to cancel.
The order is delayed for 3 weeks. Kindly look into the matter and do the delivery as fast as possible.
AWB no is [protected]

I have ordered a prepaid product for Zara.. and your agent is not willing to give my product once he called and ask the address details and he sun reach yet not responding even I can’t get them in phone.. what kind of service ..

In tracking it has been updated as delivered but not received the product. This courier is fake. Not delivering the.product to customer and updating as delivered.

I have ordered an item on 25th March.
On Saturday it was out for delivery
but the status showed undelivered even when I am home they did not contact.
Today that is April 3 again they showed
out for delivery I did receive a call but delivery person did not speak here there is no problem for network I waited for so long. Then I dialled back
they did not respond.
AWB no is [protected]

Hello,
My tracking I'd is [protected]
I'm not getting parcel from 2 days from Ecom express I'm waiting for Delivery im going abroad after few days urgently needed that parcel .From 2 days same status undelivered attempt to be made.

My parcel tracking no.[protected]
is still undelivered despite of reaching to my state few days before
the delivery is delayed
kindly help me as soon as possible

I ordered the product from one person he was in ecom express. First he said that if we are not satisfied that product he would return and refund the money but after am getting the product it's totally different..such that product is also very poor so I told him please return the product but he doesn't respond anything and he blocked me.his number is +[protected] .I lost my money it's worthless don't trust surprisemee.[protected]@gmail.com..it's totally waste

Item is roung

Tracking ID : [protected]

I had placed an order with Amazon India and it's transport has been undertaken by ecom express. The order had reached ecom express office located in Kattappana on 25th of March, 2021. However, they are reluctant in delivering it to the home address when it has been specified and agreed upon to deliver at home. And they have changed the status of shipping in their delivery tracking page as delivery attempted and delivery rescheduled per customer request, which is a blatant lie, as they have done neither an attempt to delivery nor have we agreed on delivery reschedule.

The order that I have placed is of perishable nature and is a time sensitive product. The losses I face from the delayed and/ or damaged delivery of the product is in its entirety because of the inefficiency of the management of ecom express, Kattappana office.

Other logistics agencies operating in the same area doesn't have such an aversion to fulfilling their delivery promise as this company seems to be having. They don't charge any extra for the delivery and they do the delivery in a timely fashion.

Kindly refrain from offering services you are unfit to provide in the future. If the company is as reputable as it says and the issue I am facing is a rarity in its occurance, I don't think the Google reviews of the said office would be as staggerdly negative against it.

Google reviews : https://g.co/kgs/pE5LnG

I have received the wrong product I want to return the order

I have received another oder I want to return the orfer

Mera order 2 baje se out of delivery h to maine 5 baje call karke pucha ki mera order abi tak nahi aaya to unka kahena h ki aap office aake order le jaai ham aap ke shop pe nahi aaige coriour office shop se 2 km door h unka kahena h ki aap aao to coriour milega varna vaaps chala jaaiga .

Two of my parcels were out for delivery on 1st April with AWB number [protected] and [protected]. But the delivery executive told the company doesn't allow for delivery at my location and I need to collect it from a different place. However, the place he told to pickup from was hardly 2 km away. If you can't give home delivery, better not to accept the shipment or inform beforehand. Anyways, when I called back after sometime he told he's at a different location and would take time. That's it, after that I wasn't even notified and he sent my shipment back. And when I called him, he told that once sent back, shipments has to be collected from the main office only which is far away from my place. I have rescheduled shipments with other courier services as well, but they reattempt home delivery on the next day as well. Very disappointed with ecom express services and would never recommend anyone to use its services.

Your delivery facility from Kottarakara contacted me told that the Item from Amazon Tracking ID: [protected] is damaged and should be cancelled. Without item photograph i can not cancel.

Please inform you office in kottarakara, kollam kerala to contact me in my mobile No. [protected]

Otherwise I will not get the refund.

Somebody ordered the item.please cancel the order immediately.Order number 386891