Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Apr 22, 2024
Complaints 6399
Resolved
1262
Unresolved
5137
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Somanna Raju
Sep 5, 2021
This thread was updated on Sep 5, 2021
Report
Copy

Not delivering product from 5 days

My name is somanna Raju
I have ordered a product on Flipkart on
14th March and my delivery date is 21 march Now the date is 24 march afternoon 2:45 time
Upto now now not delivering my order
My order is showing on my near hub only 5 days
One time 19march called me delivery boy to deliver the product but he said he cannot come to my address and not delivering my order upto now...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I didn't received my package. But i got message as my order delivered. Please look into my issue. AWB no - [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Website:ecomexpress.in

I had placed an order from zoomin and my order had to be delivered by 14th of March 2021. Till today it has not been delivered though it reached bangalore on March 12th itself. The delivery was not at all attempted but still the status used to show 'Shipment un-delivered Consignee requested for future delivery' where in i had never received any call from the delivery agent nor had I requested for future delivery. Every time when I tried to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mig 201,Balajinagar, APHB Colony,Kukatpally ,Hyderabad
Website:Ecom express

My AWB number:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lazaredward
Report
Copy

Ecom delivery issue

Iam lazaredward
[protected],
[protected] I booked products from Amazon it came through your courier only, my address : Balu readymades, munnar vegetable market opp, munnar 685612,
Or, Balu readymades, Rapsy restaurant near, munnar 685612, but both are same address only.
From your delivery I didnt get my parcels,
I complaint multiple times but no response,
Example: 1. Delivery executive saying unlocatable,...
+2 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My parcel's AWB no is : [protected].
The delivery guy tried contacting my number but was unreachable.
I haven't received my parcel. But message came to me and that said that my order is delivered. I haven't received my order
Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Suraj Athawale
Report
Copy

Different shirt men

Address:at post Gunjegaon dist solapur tel solapur
Website:Ecom express

Sir
I ordered pake of men cotton vintage ethnic print lapel casual relaxed fit button shirts but delivered simple and damege shirts
I request returned this shirt...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devi Ashok
Report
Copy

Package has not arrived

Address:Ecom Express

My package from Ajio is not delivered by the delivery person. Every day I gets a call from the delivery person and they says they will deliver the package tomorrow and they update in the portal as "package not delivered, customer was unavailable". Yesterday someone again called from the office and said they will deliver the order by the end of the day or by morning (23/3/2021). But I haven't my order yet. Please help on this. Thanks....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Treesa1798
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to change my address for order from StreetStyleStore

I had ordered products from StreetStyleStore it's shipped via ecom express.The products took way too long to be shipped and there has been a change in address....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akash Ku Sahu
Report
Copy

Roudly and misbehave on phone talking

Address:at/po kesaibahal dist sambalpur pincode 768228

Ap ka ek customer kese baat kar raha he dekhiye iska mujhe naam aur pata chahiye recording me apko bhej raha hun ap uska details mujhe do
ye number se call ayatha [protected]
ye ladka ka mujhe name aur adress chahiye nahi to me complain karunga aur fir ye recording dikhake
my mobile no is [protected]...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rashim Kochhar
Report
Copy

I'm complaining about a service guy

Address:Ambala city

I would like to complain against a service guy who didn't have any respect to talk a woman. He used foul language and said " apko bilkul tameez nhi hai" just because I said I wanted the order tomorrow instead of today. He literally called me and started shouting. This is no way to talk. It was a nyka order AwB [protected] and Agent [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil Japsare
Report
Copy

Receiving a wrong product

Address:jai jivdani apt room no 309 opp mayani near tandul bazar chandansar road virar east 401305

I ordered a boats Bluetooth and I recieved a womans hair removal and i tried to contact the customer care but the call is not connecting and not also replying i want to return my product but website doesnt even have a return policy i want my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hiren.45
Report
Copy

My bewakoof parcel

Address:Powai

My parcel no is AwB [protected].
I haven't received my parcel. But message came to me and that said that my order is delivered. Hows this possible? I haven't received my order
Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Aizawl

Have ordered computer components from Amazon and it was sent through ECom Express. It reached its delivery centre on 20 march 2021 before the expected delivery date.But the item not delivered even though the delivery address was clearly given & they would not even call or inform..So i made a call to the delivery centre & ask about my product. To this one staff said that they cannot do home delivery citing a reason that they dont have a delivery...
+1 photos
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
I ordered a product from flipkart and they shipped the product by ecom express.
My tracking number is[protected].
When the product came to the delivery location status showed that the shipment is out for delivery...
I was waiting from morning but i didn't got any call from delivery boy.. And the end of the day status shown that consignee requested for future delivery...
I didn't even got any call or any prior information......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanaz Khan
Report
Copy

Tracking id-8774655666

I have recieved an order with tracking no -[protected] I want to return this product as I did not order this product, pls let me know how I have to return?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bindu Khatwani
Report
Copy

Parcel stuck at Thane delivery centre

Address:Thane

[protected] Is my order number, which is stuck at Thane DC since 11th March 2021, why is it taking so much time to get delivered, kindly do the needful at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prasanth K R
Report
Copy

Sewing Machine Table

Address:Mannarkkad

MY AWB NUMBER :[protected]
AWB number of previous order: [protected]

I'm reporting this issue for the second time since it isn't solved yet. I had ordered a sewing machine table before and the courier facility weren't ready to do a door delivery.
This was the exact complaint that I had registered that time:

"I had already paid for my order and it's now showing that it reached the courier facility....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nedumangad, Thiruvananthapuram
Website:ecomexpress.in

Shipment was supposed to be delivered on 17th March, 2021. I got a call from Ecom Express Executive asking for the PIN. During the call he hung up for some reason and never called back the entire day after that. The next day on 18th March, 2021 I again received a message from Ecom Express with a new PIN for my shipment, but I wasn't contacted by the delivery person. Since then my shipment has been marked as "Undelivered" and I do not know...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Belgaum

We have Received the Parcel today(19/03/2021). in the Name of Gaurav Vemulkar. This is a private Workplace. & We keep getting parcels & Samples through couriers.

This parcel was not ordered by us & unknowingly our staff has collected the Parcel because the concerned person was out of town & no was unreachable & Paid the Amount as it was COD.

We want to return the parcel, but it was not ordered by us we are not...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy