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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 140

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P
Prasanth K R
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Sewing Machine Table

Address:Mannarkkad

MY AWB NUMBER :[protected]
AWB number of previous order: [protected]

I'm reporting this issue for the second time since it isn't solved yet. I had ordered a sewing machine table before and the courier facility weren't ready to do a door delivery.
This was the exact complaint that I had registered that time:

"I had already paid for my order and it's now showing that it reached the courier facility....
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Address:Nedumangad, Thiruvananthapuram
Website:ecomexpress.in

Shipment was supposed to be delivered on 17th March, 2021. I got a call from Ecom Express Executive asking for the PIN. During the call he hung up for some reason and never called back the entire day after that. The next day on 18th March, 2021 I again received a message from Ecom Express with a new PIN for my shipment, but I wasn't contacted by the delivery person. Since then my shipment has been marked as "Undelivered" and I do not know...
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Address:Belgaum

We have Received the Parcel today(19/03/2021). in the Name of Gaurav Vemulkar. This is a private Workplace. & We keep getting parcels & Samples through couriers.

This parcel was not ordered by us & unknowingly our staff has collected the Parcel because the concerned person was out of town & no was unreachable & Paid the Amount as it was COD.

We want to return the parcel, but it was not ordered by us we are not...
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R
Rk rickysana
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Delay in delivered

Tracking number.[protected] is so delay in delivered and did not delivered yet...
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Address:Vayalumkal house kattapana

I am not happy with your service because delivery boy called me after 6.30 clock and i replied i can take now tomorrow mng confirmed but he said oky.. But they send it back without my confirmation its not first time.. If you cannot work u r self as honestly please stay back u r home and enjoy...
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A
ashok775@kumar
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Not delivered my products yet

Address:DHANBAD, JHARKHAND

My order no is -[protected] and pin-84337 and 84098. Mere mobile me delivery message aaya ki 16-03-21 ko hogi per delivery nahi huwa aur message aaya ki address was unlocatable jab ki aap ka delivery boy aaya hi nahi aur na hi phone kiya. Aaj 17-03-21 ko dhanbad office pahucha pata chala ki mera product mr mukesh (delivery boy) le kar nikla he, phone kiya to usne jagjiwan nagar bulaya, waha main pahucha aur phone kiya to central hospital bulaya...
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M
Manukesari
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Payment issue

Address:Dharwad

I have paid dual payment, one is upi other one through cash please solve my problem. Order I'd FL[protected]. Delivered in[protected] I have attached payment screen shot...
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G
Ginu C
Feb 26, 2022
This thread was updated on Feb 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecom Express Kottayam Not delivering the shipment

I am from Kottayam, Kerala, I have ordered two items from AJIO with option cash on delivery and it was shipped through delivery agent Ecom Express with tracking ID [protected].
The consignment reached Kottayam area on[protected] and Delivery Person Not contacted me yet. I got a call from Ajio customer care and they said, the delivery agent Raised issue that my address is incomplete. but my address is complete and the delivery agent...
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Address:MUNNAR KERALA

I am from munnar my (AWB[protected]. Consin adress.Aysha Beevi MUNNAR KERALA. Phone number [protected] )still not delivered my adress. The consainment reached munnar area 2 times I am get delivery pin but delivery boy not came to my area .the package received munnar more then 10 days ...when I get my parcel ?? Plzz do something we are waiting more then 10 days (WE ARE ALLWAYS AVAILABLE AT HOME )but no call from delivery boy...
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L
Lalit Sen Nai
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Return Order of Flip Cover

Delivery Person Not Contact Me To Pick Up My Return Parcel and He Raised issue I am Not Available at the time of Pick Up.

Ordered by Flipkart
Lalit Sen
[protected]
Vill. Kharsan, Teh. Vallabhnagar.
Udaipur.
313602...
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N
Nimisha09
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Not delivering any products

Address:Erumely,Kottayam , Kerala

This complaint is about your courier facility located in Erumely, Kerala. The concerned delivery people are always reluctant to deliver orders at doorstep. They always cancel all my couriers just because my house is not on main road side. i faced around 5 such incidents . Though they provide a message including the PIN, no matter how you try it always says the PIN is invalid. Just for the sake of procedure they send an" Out for delivery"...
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D
Dailux
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Non delivery 2

Address:Ecom Express, Iritty branch

Dear Officer,
This is the second time the product is returned without any information. It’s embarrassing and to be considered as a violation of consumers’ human rights. The reviews on this link will explain it more.
https://g.co/kgs/DfPCWt
Thank you....
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P
Pankaj$7
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Realme1 back cover order

Address:Village -Khatolai, post-Jawanpura, teh.- ViratNagar ,district-Jaipur(Rajasthan),303119

The order was to be delivered on 13th March but it got cancelled as your delivery boy didn't wait for five minutes even I told him that I am on the way to reach on village to collect my order. Then I requested for redelivery but no one came to deliver, even I tried to contact someone picked the call and told he is not the one who will deliver my order and I didn't any another way to contact . I made call to the number provided by ecom Express...
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A
amal1046
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Not delivering the shipment

I have ordered two shirts from AJIO with option cash on delivery and it was shipped through delivery agent Ecom Express with tracking ID [protected] and on 12.03.2021 the delivery agent called me and told that he was standing near my landmark. But he did not deliver the product and after that there was no information from him. The above items are ordered for a particular occasion and if such attitude is taken by agents it would definitely...
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Address:FARAN COLLEGE OF NURSING, Naganahalli cross,bagalur main road

I ordered 8 quantity of hoodies and I got only one quantity...the delivery boy is not attended my call.we think he cheated us...His number is [protected]...
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From last 4 days Gent is not coming to pickup my return and problem is he is blaming me and putting on status that he is unable to reach after 8pm everyday on mantra portal.
What is this process, I must say it is ridiculous, please pickup my order asap and if not possible then let me know....
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My Order ID is 1233410 .
I gave 1000 to the delivery boy as my total was 798 rs. Meanwhile i went inside to kept my parcel, he ran away....
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S
Sneha Vijay
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Product not received from ecom

Address:Ashoka road door no c24 somwarpet taluk

Hi order no[protected] i ordered from Amazon
I still didnt receive my order but its showing the product has been i am unable to contact the agent as it was company number delivered tracking id [protected]...
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Address:D-201,SATYAM SHEELA APT, MAULI CHOWK, BADLAPUR-421503
Website:amazon

2 nd march my amazon monitor pickup frome ecom exp delivery boy called n picked the product but still not confirming item received kindly confirm the status

area : badlapur (421503)
call rec from : [protected]
date n timing :2nd march time-11.18am
still no confirmed msg received from amazon...
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A
Asheeba
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Service poor

Address:Anantnag

I'm from ANANTNAG kashmir. I booked order from Amazon and it reached srinagar and left srinagar hub on 11th March at 10.15 am .it's 60 km from srinagar to anantnag now I want to know should it take 48 hours to reach 60 km i[censored] justifies it then I must appreciate you for your service. And I personally avoid your service and also recommend my friends for the same
Thank you...
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