Ecom Express Complaints & Reviews

Tracking number.[protected] is so delay in delivered and did not delivered yet

I am not happy with your service because delivery boy called me after 6.30 clock and i replied i can take now tomorrow mng confirmed but he said oky.. But they send it back without my confirmation its not first time.. If you cannot work u r self as honestly please stay back u r home and enjoy

My order no is -[protected] and pin-84337 and 84098. Mere mobile me delivery message aaya ki 16-03-21 ko hogi per delivery nahi huwa aur message aaya ki address was unlocatable jab ki aap ka delivery boy aaya hi nahi aur na hi phone kiya. Aaj 17-03-21 ko dhanbad office pahucha pata chala ki mera product mr mukesh (delivery boy) le kar nikla he, phone kiya to usne jagjiwan nagar bulaya, waha main pahucha aur phone kiya to central hospital bulaya to main use ghar par delivery karne ko kaha usne kaha ki jab mere pas time hoga to aap ka product pahuchayenge or badsaluki se bat ki aur phone rakhane ko kaha. Aaj 17-03-21 evening 6:30 pm tak nahi aaya aur na hi phone kiya. Aap ka delivery boy mr mukesh (mob- [protected]) bahut hi ghatiya insan he customer ke sath misbehave karta he. Usne jan bujhakar mera delivery nahi kiya.Nihayat hi ghatiya insan he bat karni ke tamiz nahi he wo aap ke company me rehega to market kharab karega aur company ki badnami hogi. Behtar hoga ki ayese staff ko nikal dein. Thank you

I have paid dual payment, one is upi other one through cash please solve my problem. Order I'd FL[protected]. Delivered in[protected] I have attached payment screen shot...

I am from Kottayam, Kerala, I have ordered two items from AJIO with option cash on delivery and it was shipped through delivery agent Ecom Express with tracking ID [protected].
The consignment reached Kottayam area on[protected] and Delivery Person Not contacted me yet. I got a call from Ajio customer care and they said, the delivery agent Raised issue that my address is incomplete. but my address is complete and the delivery agent not contacted me yet. They are not ready to deliver the consignment .

I am from munnar my (AWB[protected]. Consin adress.Aysha Beevi MUNNAR KERALA. Phone number [protected] )still not delivered my adress. The consainment reached munnar area 2 times I am get delivery pin but delivery boy not came to my area .the package received munnar more then 10 days ...when I get my parcel ?? Plzz do something we are waiting more then 10 days (WE ARE ALLWAYS AVAILABLE AT HOME )but no call from delivery boy

Delivery Person Not Contact Me To Pick Up My Return Parcel and He Raised issue I am Not Available at the time of Pick Up.

Ordered by Flipkart
Lalit Sen
[protected]
Vill. Kharsan, Teh. Vallabhnagar.
Udaipur.
313602

This complaint is about your courier facility located in Erumely, Kerala. The concerned delivery people are always reluctant to deliver orders at doorstep. They always cancel all my couriers just because my house is not on main road side. i faced around 5 such incidents . Though they provide a message including the PIN, no matter how you try it always says the PIN is invalid. Just for the sake of procedure they send an" Out for delivery" message and within minutes another" Cannot be delivered " message will be received.They don't even make a call.I have never come across such horrible service.And its not just for me..The google reviews are the best proof.

Dear Officer,
This is the second time the product is returned without any information. It’s embarrassing and to be considered as a violation of consumers’ human rights. The reviews on this link will explain it more.
https://g.co/kgs/DfPCWt
Thank you.

The order was to be delivered on 13th March but it got cancelled as your delivery boy didn't wait for five minutes even I told him that I am on the way to reach on village to collect my order. Then I requested for redelivery but no one came to deliver, even I tried to contact someone picked the call and told he is not the one who will deliver my order and I didn't any another way to contact . I made call to the number provided by ecom Express and entered pin that in turn went to your delivery boy but I got weird response that he doesn't have my order to deliver. And later around 4pm I get message that order was not delivered because I refused, that's very weird.
Please look into it, and contact your delivery boy . His name is Akshay yogi in viratnagar tehsil, district - Jaipur (Rajasthan), 303119

I have ordered two shirts from AJIO with option cash on delivery and it was shipped through delivery agent Ecom Express with tracking ID [protected] and on 12.03.2021 the delivery agent called me and told that he was standing near my landmark. But he did not deliver the product and after that there was no information from him. The above items are ordered for a particular occasion and if such attitude is taken by agents it would definitely affect the customers and therefore necessary action may be taken in this regard

I ordered 8 quantity of hoodies and I got only one quantity...the delivery boy is not attended my call.we think he cheated us...His number is [protected]

From last 4 days Gent is not coming to pickup my return and problem is he is blaming me and putting on status that he is unable to reach after 8pm everyday on mantra portal.
What is this process, I must say it is ridiculous, please pickup my order asap and if not possible then let me know.

My Order ID is 1233410 .
I gave 1000 to the delivery boy as my total was 798 rs. Meanwhile i went inside to kept my parcel, he ran away.

Hi order no[protected] i ordered from Amazon
I still didnt receive my order but its showing the product has been i am unable to contact the agent as it was company number delivered tracking id [protected]

2 nd march my amazon monitor pickup frome ecom exp delivery boy called n picked the product but still not confirming item received kindly confirm the status

area : badlapur (421503)
call rec from : [protected]
date n timing :2nd march time-11.18am
still no confirmed msg received from amazon

I'm from ANANTNAG kashmir. I booked order from Amazon and it reached srinagar and left srinagar hub on 11th March at 10.15 am .it's 60 km from srinagar to anantnag now I want to know should it take 48 hours to reach 60 km i[censored] justifies it then I must appreciate you for your service. And I personally avoid your service and also recommend my friends for the same
Thank you

When i have raised the request for returning the product which was bought by amzon, no one coming to take it back. i have called branch office yellaburga, that guy saying its not ecom. how can we connect him. my product return id :[protected] .

Thanks & Regards,
Anand
#[protected]

Hi order no[protected] i ordered from Amazon
I still didnt receive my order but its showing the product has been i am unable to contact the agent as it was company number delivered tracking id [protected]

Placed an order on Sunday, 28 February, 2021 from Cilory Website. The shipment was through Ecom Express. Till 3rd of March website status showed as "Shipment in-scan at DC" after that there was no update till 7th March. On 8th March I got a call from the Ecom Express delivery executive asking for my availability at the given address. I clearly said I am at home so he can deliver the product, he disconnected the call saying he will come and deliver the product in sometime. After that I did not get any call or update through message/mail. When I checked the status on Ecom Express website it showed the status as "Shipment un-delivered Consignee requested for future delivery". I raised a concern on their website regarding this and there was no response from them. Today when I checked the website status it is showing as "Shipment RTO Lock". I have done online payment for my product. Now I expect my product to be delivered in a decent way. Highly unprofessional and unethical behavior from Ecom Express. Attached screenshot for reference.
Order Number: 3025382, AWB Number: [protected]