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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 143

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A
AKTk
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About delivery of product

Address:Navi mumbai

I got a message from ecom that your order will be delivered today and after some time I got a msg that order is delivered.. I neither get the order nor a call from them.. please look into the matter...
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S
Stej
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Courier not delivered

Address:New Delhi-110037
Website:ecomexpress.in

This is in with reference to the above mentioned subject, my courier tracking no.-[protected], not delivered last 20 days, I have called regular basis and get the same reply that will do the same either today or tomorrow but not done. But staff doesn't give the proper information regarding the product.I am tired and anxious from the Ecom staff side.
Kindly resolve this issue as soon as possible.
otherwise I will take legal action...
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M
Mohammed Muthaiz
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Rto lock on my shipping

Website:[email protected]

I had ordered boat wireless earphone on 14/02/21 from amazon.Until now the order has not delivered and the expected delivery was 17/2/21, but when i track the order it shows shipment rto lock.pls fix this issue..i want my order to be delivered as soon as possible.
order no:[protected]...
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V
Vinod Gore
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Wallet

Address:Ichalkaranji

Product is damage. Product return and refund payment...
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1
1024734
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Denying Doorstep delivery

Address:Camp Colony, Sirhama, Srigufwara, Anantnag - 192401

Whenever any parcel is coming through you, I am always being told by your delivery person to travel 4-5 kilometres to receive the product. Please take a look into it....
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Address:Venus patturaikkal THRISSUR KERALA
Website:Instagram

Am order e-fly packable mini foldab h bt i get g shock watch...
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V
VEERENDRA VADDE
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Made fraud in order

I ordered an pre paid order which consists of mobile phone and I already paid 500 rupees for pre paid order. But the order is not delivered to me.
AWB:[protected]...
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R
Rj1234
Oct 13, 2021
This thread was updated on Oct 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery issue

Address:Warangal

Sir my name is rajesh kondle am order Bluetooth headset in paytm mall, today delivered this address (nallabelly Mandal nallabelly village warangal rural district ) but your ecom express employe miss placed my order delivered to parkal bhupala pally district who recieved to my product...
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Address:Balaji enterprises

[protected]...
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Address:Guwahati

Sir,

This is the 2nd consecutive time since I have been facing this issue with Ecom Express. The last time also shipment had reached the delivery hub in Guwahati many many days before but they didn't even bother to call me and hence I was told that the shipment had been lost by the courier. This time too while tracking, I get the update that "Delivery was Attempted", but in real no phone calls were made to me....
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D
DikshaG
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Ecom Package not yet delivered

I have placed the order in November with Durex. They shipped the order via Ecom.
Its been 2 months and Ecom is not able to deliver my order. AWB no. [protected].

They have marked it as Lost 1st time and 2nd time they marked it as delivered.

I have called them multiple times. They always say to wait for 72 hours or they say that order will be delivered in 24-48 hours. I have still not received my product....
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M
Malkeyat Singh
from Bengaluru, Karnataka
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Parcel status is delivered

Dear Sir/ma'am,
I would like to complaint against exom express because My order status shows me that it was delivered but It not be delivered actually.
When I called to ecom express branch to ask for this kind of issue. The senior person don't have manner to talk with customer. Kindly take strict action againt branch which is situated in Vill-Viratnagar, Dist-Jaipur, Rajasthan. name of the emploiee is Vinod Kumar Yogi...
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S
Sanjeevan@1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery boy not delivered parcel

Delivery boy not delivered to parcel
Or account me all ready delivered
Delivery boy not contacted...
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V
Vatradhileepkumar Vatra
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Item not delivered but status is delivered

Address:delhi
Website:ecom express

My order[protected], tracking id [protected] is not delivered in my home but status is delivered, so please arrange my order in correct door step thanq....
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V
Vijju Rocks
from Noida, Uttar Pradesh
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8752543784

Address:Near complex sector Rohini Delhi,new Delhi

Product is dammy and Chang product...
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D
durgesh badarda
from Ghumarwin, Himachal Pradesh
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2027910522

Dear sir,
mera amazone product ecom se aa rha h.Jo parbatsar jo ki meri location se 10km par h.Waha se kabhi jodhpur jo 240 km h .Kabhi jaipur jo 130km h.Waha par ja rha h. Na koi mere se contact kar rha h.Please aap se request h ki aap meri help kare.Agar aapke boy ko badoo aane me koi problem hai to me parbastar se lene ke liye ready hu.Plz help me sir
ecom id [protected]
durga ram badarda
thnku sir...
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N
Naseem Dharni
from Ghumarwin, Himachal Pradesh
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Jo order main ne diya tha o nahi mila

Address:Naseem Khan Rahmat Khan C/o Khan Computer & printers Dharni Dist.Amravati Mh 444702

Main ne checks shirts ka jo order diya tha o nahi mila. Uski jagah dusrahi order mila. Main ne jo shirts order kiya tha o hona....
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K
Kulsum Fathima
from Noida, Uttar Pradesh
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Pickup delay also delivery !

Address:SK Garden Road

I ordered Wow shampoo and conditioner on 12th of Feb
Today is 17th of Feb and the Status says order not picked up ( pickup failed )
Plz contact me @ [protected]
And if make it possible ASAP to deliver my product soon...
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V
Vatradhileepkumar Vatra
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Item not delivered

Address:delhi
Website:ecom express

My order Adiveda natural bonjour perfume not delivered in my home, order no[protected], Tracking Id [protected], so please solve my problem sir.thanq...
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Sir mera courier abhi tak deliver ni hua plx dekhe sir 11.2.2021 ko oder kia tha...
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