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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 144

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M
Mallelli Nagasri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not delivered but status showing as delivered

I have ordered a product from sriveda sattava private limited. I didn't receive my order. The status is showing as shipment delivered....
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S
Sankarpriya
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Parcel not Recived send by amazon

Parcel not delivered but tracking satus show delivered
Track I'd AwB [protected]

I am not Recived parcel...
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S
Sankarpriya
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Miss use

Parcel not deilvered
Track no AwB [protected] it's shows deliverwd...
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R
Rita Rajbongshi
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Product not delivered till now

Dear sir/ madam, my product with AWB number [protected] had delivery date on 9th feb, 2021 but it is not delivered yet. kindly help in this regard....
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M
Mvkk
from Bengaluru, Karnataka
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Product shipment saying locked rto...now

Address:Shimoga

Dear sir,
I product was supposed to be delivered on Sunday 7th of feb 2021...its been more than 5 days and i was ready to wait and every time they siad they would deliver it within 24 to 48 hours fr past 3 days.now its showing rto shippment locked..so what shd we do now i want my product to be delivered today....
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M
Mvkk
from Bengaluru, Karnataka
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Product not delivered and now saying locked rto

Address:Shimoga

Dear sir,
I ordered and item 21st dec 2018, and parcel is come to my location as shown your site as 30th dec 2018. Jan 1st 2019 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs.
Today i called (11/01/2019) at the time the customer care guy give me same commitment.
Then now status shows that shipment rto locked revoked.
I...
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The complaint is with regards to one of the executive name Yatin who was assigned to do a Paytm KYC at my house. From past 3 days I have been following up with the agent to complete the process. He was very rude and asking me to cancel the ticket and raise a new one. I would like to bring this to the company notice that strict actions should be taken at such agents. They are just wasting customer time and spoiling the company name.
br...
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S
SaravananG93
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Fake Delivery Attempt Ecom Express

Address:Sholingur , PIN:631102

I ordered a product at Ajio.com. the product supposed to be delivered on 10 Feb"21. But I didn't get the product delivered rather they updated the delievery status like I didn't receive the call. And on 11th Feb"21, they updated delivery status as wrong address. I didn't get any call or SMS form delievery executive. They are doing fake Delivery attempts. Kindly resolve the issue...
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Y
YourAlfaaz
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Delivery delay/Pickup reschedule

I have placed an order on 9 feb and on 10 feb i received an email that my order has been shipped but since then whenever i open tracking details it shows pickup reschedule, it has been two day still my order has not been dispatched!!

My tracking id is [protected]...
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S
Satyajit kumar Das
from Guwahati, Assam
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Product delivery is still awaited

Address:Patna Sahib,800009

Will you please let me know when you delivery my awb[protected] ?...
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S
suryavamshi123
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Mobile delivery is kept on hold

From Paytm I have ordered mobile with order id [protected] on 26Jan. Order was shipped through Ecom Express with tracking id:[protected]

It's already 15 days crossed and I haven't received my order yet. Delivery related details also not showing properly in ecomexpress tracking

I have contacted both Ecom express courier partner and Paytm multiple times but no resolution was provided yet.

Please...
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Address:Dausa

My product awb number is [protected] is pickup orignal product 31 january and yet not updated and delivery boy are wrong update and now i am action agenest your delivery centre in bandikui and i am going in police station and viral issue in social media so please help my contact number is [protected]...
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M
Meena2548
from Naraina, Rajasthan
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My product was pickup but your delivery boy are not updated

Address:Village post kali pahadi dausa

My product was pickup 31 January and delivery boy are not done my pickup so please help me...
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A
Abhinanadan
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Delivery refused to doorstep

Hi,

I had ordered a package from Amazon and ot was showing deliverable to 671552. I have ordered and the delivery was refused by agent that ecom express doesn't give enough allowance to serve all the area inside 671552. The AWB numer is[protected]...
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A
Afsar Sheikh
from Chennai, Tamil Nadu
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I phone 12 mini

Address:Delhi

From last Couples of day I'm receiving a Message Which Says that Your Order will deliver today after few times later I'm receiving A Missed call And then I'm recieving Customer refused to accept..
One Delivery boy Was called me and saying don't receive your order is fake Bla bla after that I'm facing this kind of Problem customer support is not receiving call and delivery boy too..!...
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Address:Basava Residency, Opposite Kanni Market, M. S. K mill road, Shanti Nagar, Kalburgi, Opposite Kanni Market

The package with AWB number: [protected] has not been delivered yet by Ecom Express.
The shipment has reached my location but not delivered yet. The contact information for the ecom express is not available and I am unable to get hold of people that could help me deliver the package.

The shipment had to be delivered on 8th February 2021 and it's been two days the delivery is not re-attempted....
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M
Munkotoky9595682021
from Guwahati, Assam
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Executive

Address:Hemlai semtol near Kareng dhaba hemlai 785635

My shipment I'd is [protected]

Today on 11.02.2020 your ecom executive told me to refused the delivery in my pin no location .
I told him to delivered my address . But he refused. Again he call me and told me to wait my location and also told me to provide the delivery code which he send my mobile. I told the no and he assured me to delivered my address and told me to wait 1 hrs. But unfortunately I got a SMS that I...
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Product was out for delivery, I received the call from delivery boy, he told me that today I can't deliver your product within 2 days I'll deliver to you. I said him to deliver to me ASAP. but after an hour I received the messages as your product is delivered. Again I tried to call back him, it was asking me some pin, inspite of entering that pin the call was not connected.
regarding this I called customer care, but from last 3 days...
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K
Kiran Kottarathil
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Misbehaviour towards customer

Address:Ecom Express Cheruthoni , Idukki

They keep delaying the delivery of products which I have ordered and their behaviour towards their customers are unsatisfactory and even rude at times...this has caused me to inconvenience and I would hope u would take action to make ur service better...
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F
Fida Fairus
from Vaikam, Kerala
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Delayed delivery and misbehavior

Address:Ecom Express Cheruthoni , Idukki

They keep delaying the delivery of products which I have ordered and their behaviour towards their customers are unsatisfactory and even rude at times...this has caused me to inconvenience and I would hope u would take action to make ur service better...
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