Ecom Express Complaints & Reviews

From last 4 days Gent is not coming to pickup my return and problem is he is blaming me and putting on status that he is unable to reach after 8pm everyday on mantra portal.
What is this process, I must say it is ridiculous, please pickup my order asap and if not possible then let me know.

My Order ID is 1233410 .
I gave 1000 to the delivery boy as my total was 798 rs. Meanwhile i went inside to kept my parcel, he ran away.

Hi order no[protected] i ordered from Amazon
I still didnt receive my order but its showing the product has been i am unable to contact the agent as it was company number delivered tracking id [protected]

2 nd march my amazon monitor pickup frome ecom exp delivery boy called n picked the product but still not confirming item received kindly confirm the status

area : badlapur (421503)
call rec from : [protected]
date n timing :2nd march time-11.18am
still no confirmed msg received from amazon

I'm from ANANTNAG kashmir. I booked order from Amazon and it reached srinagar and left srinagar hub on 11th March at 10.15 am .it's 60 km from srinagar to anantnag now I want to know should it take 48 hours to reach 60 km i[censored] justifies it then I must appreciate you for your service. And I personally avoid your service and also recommend my friends for the same
Thank you

When i have raised the request for returning the product which was bought by amzon, no one coming to take it back. i have called branch office yellaburga, that guy saying its not ecom. how can we connect him. my product return id :[protected] .

Thanks & Regards,
Anand
#[protected]

Hi order no[protected] i ordered from Amazon
I still didnt receive my order but its showing the product has been i am unable to contact the agent as it was company number delivered tracking id [protected]

Placed an order on Sunday, 28 February, 2021 from Cilory Website. The shipment was through Ecom Express. Till 3rd of March website status showed as "Shipment in-scan at DC" after that there was no update till 7th March. On 8th March I got a call from the Ecom Express delivery executive asking for my availability at the given address. I clearly said I am at home so he can deliver the product, he disconnected the call saying he will come and deliver the product in sometime. After that I did not get any call or update through message/mail. When I checked the status on Ecom Express website it showed the status as "Shipment un-delivered Consignee requested for future delivery". I raised a concern on their website regarding this and there was no response from them. Today when I checked the website status it is showing as "Shipment RTO Lock". I have done online payment for my product. Now I expect my product to be delivered in a decent way. Highly unprofessional and unethical behavior from Ecom Express. Attached screenshot for reference.
Order Number: 3025382, AWB Number: [protected]

My order from Myntra with AW number[protected] not yet received, due to inadequate services from respective courier service. I strongly disagree with their carelessness irrespective of a clear cut address I’ve provided.I strongly demand for the order to be delivered at the latest without fail.
Thankyou

My tracking number [protected]
Still I didn't receive my parcel but in tracking it shows delivered I can't contact Ecom executive there is no contact number in Ecom website
My contact details is [protected]
kumar.[protected]@gmail.com

I have order clothe hanging stand from amazon but the delivery service refused to delivered my product and told me to pick up the product . This is not the first time I am facing this problem the delivery agent is worst they always refuse door step delivery . They send me order delivered msg but actually the product is not delivered yet and they call and completely refuse to delivered the product.

I had ordered some products worth rupees 1120 from online store namely makeup store on 30 jan 2021 which was prepaid.Till now that is 10 march 2021 i have not received the parcel.The store send me a tracking number [protected] which was through ecom courier service.Customer care is saying they have returned my parcel back to store and the store is disagreeing on this point.Please help me in getting my money back.

Hai
On January 2nd I got a message from ecom express delivery partner that is your item was delivered, but I’m not get any item and nobody visits my house also but they send message like that so I complained through mail but nobody take action so please solve my issue quickly. My order ID is[protected], Tracking ID [protected], [protected].
Thank you

I recieved a message with a awb track number [protected] is out for delivery on march 8.I didnt recieve a call from delivery agent i was waiting for him the whole day

Product totaly various some damageso please return and refund this product

Hi there,
I have ordered a dress from "meesho" on date[protected]order no.[protected]Amt. 345 INR) in (Kaudiya, Dist- Umaria (M.P.) which was delivered to me on[protected] paid via cash to the delivery boy. But the dress was extra large in size then i raised an exchange request on[protected] the delivery boy has picked up the parcel on[protected] but return pickup message was sent to me on[protected]. After this i was waiting for the response when it was getting too late i checked my meesho order summary on[protected] and the parcel showing delivered on date[protected] but the parcel was not delivered to me. then i made contact to "Ecom Express" Customer Care No. "[protected]" with tracking id "[protected]" they said to me that they will contact me soon and resolve the issue but there is no resolution yet i have complaint the same 2 times but still no resolution. then i contacted the local delivery boy (name : Monu) (Mob. [protected]) of Ecom Express on[protected] he said to me that he has missed the parcel somewhere and marked it delivered. when i asked him for the refund or reorder the dress he started to argue with me and said 'Why did you complain to customer care ?' and refused to refund the amount. i have complaint again & again to customer care about this matter but still there is no resolution.
I want either the refund of my order or the exchanged product.
please look into the matter and provide me proper resolution as soon as possible.

Hi
I ordered Health product from Kashmir box site. Ecom Express Private Limited delivered me damaged product.

Please take it back and return my 650 amount to Acc :[protected] ICICI Bank IFSC ICIC0000458 Basavaraaj S Hangaragi

Please find the attached pic for more details.

I ordered my dress on 18 feb 2021 and the product come to my home on 28th feb 2021.Bt I cannot receive my product due to my personal problem. Then they made 3 attempts to contact me.I said that I want my order but I didn't receive it still. Now the status of my order shows that shipment rto lock.
I kindly request you to send my order back to me.

The pre-paid order is showing status delivered but i have not received my shipment,
AWB No-[protected]
AwB no-[protected]
The delivery boy is saying that the products is missing in the delivery office,
I have complained many times to customer care but there is no use.

Sir, my order for AWB NUMBER : [protected] has not been delivered to me since 3 days... So kindly speed up my shipment and deliver my package tommorow as fast as possible... and also update the status of my shipment