Hi,
I'm Ruthrapathy, i order the product in amazon on 18th Feb 2021 and package arrived chengalpet courier facility on 22/02/2021. Tracking ID: [protected]. But still i didn't received the package and keep on updating 'Out for Delivery' & 'Delay delivery on customer request'. Still i didn't speak with the delivery guy. The delivery guy is giving missed call while i try back its going to company voice call. He update himself with the "Delay delivery on customer request". I don't know when i will receive the parcel. This is the birthday gift, birthday date - 22/02/2021 but i'm unable to present this gift. Very worst, worst, worst, poor service i ever seen. I attached the screenshot for your reference. Why Amazon tie up with this worst delivery agency? It's making me very irritating at all.
Ecom Express customer support has been notified about the posted complaint.
Mar 01, 2021
Updated by Tamruthra Still the parcel not received.
Verified Support
Mar 03, 2021
Ecom Express Customer Care's response Dear Sir,
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express
Greetings
As per the confirmation, your shipment has been returned as you have cancelled the order. Request you to kindly contact your shopping portal for assistance.
Regards,
Ecom Express Team