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1.8
Updated: Aug 20, 2025
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1268
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5199
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Ecom Express reviews & complaints page 147

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D
durgesh badarda
from Ghumarwin, Himachal Pradesh
Feb 17, 2021
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2027910522

Dear sir,
mera amazone product ecom se aa rha h.Jo parbatsar jo ki meri location se 10km par h.Waha se kabhi jodhpur jo 240 km h .Kabhi jaipur jo 130km h.Waha par ja rha h. Na koi mere se contact kar rha h.Please aap se request h ki aap meri help kare.Agar aapke boy ko badoo aane me koi problem hai to me parbastar se lene ke liye ready hu.Plz help me sir
ecom id [protected]
durga ram badarda
thnku sir...
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N
Naseem Dharni
from Ghumarwin, Himachal Pradesh
Feb 17, 2021
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Address: Naseem Khan Rahmat Khan C/o Khan Computer & printers Dharni Dist.Amravati Mh 444702

Main ne checks shirts ka jo order diya tha o nahi mila. Uski jagah dusrahi order mila. Main ne jo shirts order kiya tha o hona.
+1 photos
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    K
    Kulsum Fathima
    from Noida, Uttar Pradesh
    Feb 17, 2021
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    Address: SK Garden Road

    I ordered Wow shampoo and conditioner on 12th of Feb
    Today is 17th of Feb and the Status says order not picked up ( pickup failed )
    Plz contact me @ [protected]
    And if make it possible ASAP to deliver my product soon
    Ecom Express customer support has been notified about the posted complaint.
    View replies
    Dear Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Team Ecom Express
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      V
      Vatradhileepkumar Vatra
      Feb 16, 2021
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      Address: delhi
      Website: ecom express

      My order Adiveda natural bonjour perfume not delivered in my home, order no[protected], Tracking Id [protected], so please solve my problem sir.thanq
      Ecom Express customer support has been notified about the posted complaint.
      View replies
      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
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        S
        SinghSandeep1
        Feb 15, 2021
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        Sir mera courier abhi tak deliver ni hua plx dekhe sir 11.2.2021 ko oder kia tha
        +1 photos
        Ecom Express customer support has been notified about the posted complaint.
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          D
          dilpreet singh 4164
          Feb 15, 2021
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          Address: Sunam
          Website: Realme.com

          Hii sir, I am gursewak Singh from ladbanjara kalan dist.sangrur sub.dist.sunam. your delivery boy speak very rood and takes lots of time to deliver the product.
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Sir/Mam,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
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            B
            Bijumpaul
            Feb 14, 2021
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            Awb no: [protected].
            Delivery center holded the parcel for three days. Today 10.20 am updated status as out of delivery. 10.54 am again updated delivery attempted, customer not available. It is a big false statement. Very very disappointing and now afraid to purchase from online shopping . The delivery center not trying to deliver the parcel and simply returning.
            +1 photos
            Ecom Express customer support has been notified about the posted complaint.
            Feb 14, 2021
            Updated by Bijumpaul             This iscthe second time

            Verified Support
            Feb 23, 2021
            Ecom Express Customer Care's response             Dear Sir/Mam,

            Greetings From Ecom Express.

            Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address on 16th February.

            Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

            Regards,
            Team Ecom Express
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              P
              prasen malakar
              Feb 14, 2021
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              Website: ecomexpress.in

              Respected Sir,
              Ecom services messaged me that my parcel is out for delivery in 8th February and provide me a mobile number and PIN but I was unable to contact the delivery agent because the pin number is wrong . After half an hour passed they again messaged me and told that they are unable to delivered my parcel and they are attempt in next day but till 7days passed out but they are not delivered my parcel yet. My AWB number is [protected]. Please help me Sir!
              +2 photos
              Ecom Express customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2021
              Ecom Express Customer Care's response               Dear Sir,

              Greetings From Ecom Express.

              Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

              Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

              Regards,
              Team Ecom Express
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                M
                Mallelli Nagasri
                Feb 13, 2021
                Resolved
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                Resolved

                I have ordered a product from sriveda sattava private limited. I didn't receive my order. The status is showing as shipment delivered.
                Feb 14, 2021
                Complaint marked as Resolved 
                I didn't receive my shipment but status showing as delivered
                Ecom Express customer support has been notified about the posted complaint.
                View replies
                Dear Sir/Mam,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Team Ecom Express
                Reply
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                  S
                  Sankarpriya
                  Feb 13, 2021
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                  Parcel not delivered but tracking satus show delivered
                  Track I'd AwB [protected]

                  I am not Recived parcel
                  +1 photos
                  Ecom Express customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir/Mam,

                  Greetings from Ecom Express

                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards,
                  Team Ecom Express
                  Reply
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                    S
                    Sankarpriya
                    Feb 13, 2021
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                    Parcel not deilvered
                    Track no AwB [protected] it's shows deliverwd
                    +1 photos
                    Ecom Express customer support has been notified about the posted complaint.
                    Feb 13, 2021
                    Updated by Sankarpriya                     Product not delivered

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                      R
                      Rita Rajbongshi
                      Feb 13, 2021
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                      Dear sir/ madam, my product with AWB number [protected] had delivery date on 9th feb, 2021 but it is not delivered yet. kindly help in this regard.
                      Ecom Express customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir/Mam,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards,
                      Team Ecom Express
                      Reply
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                        M
                        Mvkk
                        from Bengaluru, Karnataka
                        Feb 13, 2021
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                        Address: Shimoga

                        Dear sir,
                        I product was supposed to be delivered on Sunday 7th of feb 2021...its been more than 5 days and i was ready to wait and every time they siad they would deliver it within 24 to 48 hours fr past 3 days.now its showing rto shippment locked..so what shd we do now i want my product to be delivered today.
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Team Ecom Express
                        Reply
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                          M
                          Mvkk
                          from Bengaluru, Karnataka
                          Feb 13, 2021
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                          Address: Shimoga

                          Dear sir,
                          I ordered and item 21st dec 2018, and parcel is come to my location as shown your site as 30th dec 2018. Jan 1st 2019 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs.
                          Today i called (11/01/2019) at the time the customer care guy give me same commitment.
                          Then now status shows that shipment rto locked revoked.
                          I need my ordered product.
                          Ecom Express customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 17, 2021
                          Ecom Express Customer Care's response                           Dear Sir/Mam,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Team Ecom Express
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                            G
                            Girish Kanakagiri
                            Feb 12, 2021
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                            The complaint is with regards to one of the executive name Yatin who was assigned to do a Paytm KYC at my house. From past 3 days I have been following up with the agent to complete the process. He was very rude and asking me to cancel the ticket and raise a new one. I would like to bring this to the company notice that strict actions should be taken at such agents. They are just wasting customer time and spoiling the company name.

                            Below are his details
                            Yatin : [protected]
                            Ecom Express customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 17, 2021
                            Ecom Express Customer Care's response                             Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Team Ecom Express
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                              S
                              SaravananG93
                              Feb 12, 2021
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                              Address: Sholingur , PIN:631102

                              I ordered a product at Ajio.com. the product supposed to be delivered on 10 Feb"21. But I didn't get the product delivered rather they updated the delievery status like I didn't receive the call. And on 11th Feb"21, they updated delivery status as wrong address. I didn't get any call or SMS form delievery executive. They are doing fake Delivery attempts. Kindly resolve the issue
                              Ecom Express customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Team Ecom Express
                              Reply
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                                Y
                                YourAlfaaz
                                Feb 12, 2021
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                                I have placed an order on 9 feb and on 10 feb i received an email that my order has been shipped but since then whenever i open tracking details it shows pickup reschedule, it has been two day still my order has not been dispatched!!

                                My tracking id is [protected]
                                +1 photos
                                Ecom Express customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
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                                  S
                                  Satyajit kumar Das
                                  from Guwahati, Assam
                                  Feb 12, 2021
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                                  Address: Patna Sahib,800009

                                  Will you please let me know when you delivery my awb[protected] ?
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir/Mam,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards,
                                  Team Ecom Express
                                  Reply
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                                    S
                                    suryavamshi123
                                    Feb 11, 2021
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                                    From Paytm I have ordered mobile with order id [protected] on 26Jan. Order was shipped through Ecom Express with tracking id:[protected]

                                    It's already 15 days crossed and I haven't received my order yet. Delivery related details also not showing properly in ecomexpress tracking

                                    I have contacted both Ecom express courier partner and Paytm multiple times but no resolution was provided yet.

                                    Please take relevant actions and make a way for my product delivery. Also take appropriate actions on courier partner for not delivering products as mentioned.
                                    +1 photos
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Feb 12, 2021
                                    Updated by suryavamshi123                                     Added screenshots from Ecom express tracking

                                    Feb 13, 2021
                                    Updated by suryavamshi123                                     Hi Team,

                                    Please take relevant actions and make my delivery.

                                    Ecom support is not even responding both via email and calls.

                                    Same issue with paytm support.
                                    Verified Support
                                    Feb 17, 2021
                                    Ecom Express Customer Care's response                                     Dear Sir,

                                    Greetings From Ecom Express.

                                    Please accept our apology for the delay. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                                    Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                                    Regards,
                                    Team Ecom Express
                                    Feb 17, 2021
                                    Updated by suryavamshi123                                     Ecom Team,
                                    After 20 days of waiting and lot of struggle with
                                    Customer support i finally got my mobile .

                                    Your delivery process is very worst.
                                    Helpful
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                                      M
                                      Meena2548
                                      from Naraina, Rajasthan
                                      Feb 11, 2021
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                                      Address: Dausa

                                      My product awb number is [protected] is pickup orignal product 31 january and yet not updated and delivery boy are wrong update and now i am action agenest your delivery centre in bandikui and i am going in police station and viral issue in social media so please help my contact number is [protected]
                                      Ecom Express customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir/Mam,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards,
                                      Team Ecom Express
                                      Reply
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