Ecom Express Complaints & Reviews

I was about to receive a shipment by ecom Express on 24/01/2021 but due to some emergency I was not home. I tried calling them and they promised that the shipment will be made in future. Again ecom Express tried calling me on 26/01/2021 but due to some reason I missed their call and they marked the shipment as address unlocatable. After that I called them repeatedly without response. Then on 27/01/2021 some delivery agent of ecom Express called me and said that the shipment will be made on next working day which was never made.and on 31/01/2021 I found the shipment rto locked. I request to please resolve the issue as soon as possible awb[protected]

Sir, my order for AWB NUMBER : [protected] has not yet delivered to me since 5 days, So kindly deliver the package to me tommorow as it is urgent..

I have ordered a product whose AWB No. Is
[protected] from meesho.it is coming through ecom express. I have received no call from delivery boy. The product is in bhopal from 2 days but i received no call.

Item was not delivered but it is showing delivered Order Number:[protected]

I made an order[protected] at Isha life website on date 16/01/2021 15:30:49, and been waiting since last 15 days for the shipment to arrive. I saw couple of emails and messages from Ecom express saying order will be delivered on 21st and 22nd Jan and didn't happened. Finally I got a call on 25th and I picked the call but I didn't hear anything. Next day when I checked the status in their website it was mentioned as 'Shipment un-delivered, Customer not available' although I'm available at my house. I have been calling their customer care to re-attempt my shipment from 25th onwards. and they said it will be delivered in 24 hours. But it never happened and on 29th Jan when I call them they said the shipment is returned back to Isha life.

I have just gone to the local Ecomexpress office in Madeenaguda, Hyderabad and inquired about my shipment. they said the shipment got missed somewhere.
But they update their system as 'Customer not available' or reachable which is totally false.

Problem here is there is no communication between customer care and the actual deliver personnel. and you can not all back to these delivery personnel incase if they called you and you missed it which is total nonsense. and the customer care doesn't have proper information about the delivery status, they always say it will be delivered in 24 hrs. I have wasted 5 to 10 hrs since last five days calling them continuously.

My return pickup of Order Number:[protected] has been cancelled by ecomexpress multiple times and no call has came from delivery boy or atleast no message has been coming from ecomexpress. So I would like to raise q complaints on it.

Delivery boy not my address deliver parcel

My Name is UDIT KUMAR, Contact No [protected] / [protected], Sugauli East Champaran MOTIHARI Bihar 845456. Mantra product return but not come to courier boy in my house and cancel the return,

Respected manager, on 28th Jan at 4.50 pm ur courier boy came but he speaks very arrogantly, his body language is very bad, he speaks me with very high n rudely tone ...I felt very sad ...

Im Not sure thish product

My package not yet picked. In that tracking section showing that picked is resheduled. I need this product very urgent. Then why this licked resheduled

It is second time ecomexpress delivery agents are showing negligence and once they took the return product and not sent the product back to the company by which I lost the refund. Now Though they received the product 3days back they are not delivering the product yet and inturn asking us not to contact them. Please look into this regard of negligible employees of such a reputed company

A phone was coming from ecom express and asked the pH no and address .
But after that there was no call from him and today the status is RTO.
AWB no. [protected]
and ph was coming from[protected]
We ve call record also for your ref.

Thank you
ashapurnasaikia
Atila Gaon. Near old namghar
Jorhat. 785001
Ph. [protected]

Sir, my order for AWB NUMBER : [protected] has not yet delivered to me even when my package has reached the destination city, So kindly speed up the shipment and deliver the package to me as soon as possible. And also update the status of my shipment.

Respected ecom express ..
Please check my order details.. my AWB number is [protected].. it showing Shipment RTO lock from many days, I have been calling to customer care service but no use in tat.. not taking any actions to deliver my product.. kindly take action and do delivery

I am manideepika, I ordered 2 dresses in indya on December last week . I got an message of out for delivery on 12 th Jan 2021 but I didn't receive any call and they didn't deliver to me . After 3-4 days i call to the ecom service near me thy said within 24 hrs they deliver my order but again they didn't deliver.on 22nd Jan 2021 I got msg out for delivery they gave missed call to I call tham but thay didn't lifi my call and my order was not delivered.And on 25th jan my order went to shippment RTO lock revoked .I want my order to be delivered to me .This is very important to me . I request to deliver my order within 2 days.soplzz I want my order back and I have no time at all .Me AWB no is (protected).

Parcel pick up ke liye bande aate hee nahi he or sidha bol dete he ki office bandh thi or pick up ke liye call karte he to tammij se bat bhi nahi karte he usko trainning do yaa to dealar dusara dhundh lo a log tumhare nam pe fraud karte he or service hee nahi de rahe heisme tumhara ecom ka name down bahot hota he mere friend circle me sab jagah ecom vale ye ariya me karte he

Maine order nahi kiya firbhi muje mere name se t shirt aarahai hai is baremai muje help chahai aur me jo order kar raha hu wo aahai nahi rahai hai jo abi t shirt aya use return karao

Awb [protected] order number[protected]_1_1ed reported as product delivered on 23.01.2021 but till now 25.01.2021 05.00pm product not yet delivered..Plz take neccessary actions to deliver the product soon

Mobile phone not working properly. When it's 100 percent battery charge in it switch off in 5 minutes. Mobile phone not connect with Wi-Fi . Please take your phone back and give me my money .