Ecom Express Complaints & Reviews

Its been 4 days when I got the text that my parcel is out for delivery and I am still waiting for the same, instead of making many calls and emails to customer care department.
They are asking to wait for 24, 48 and then again for 24 hrs.
Very disappointing.
I certainly would ask the parent company to not to deliver Me through Ecom from next time.
AEB number- [protected]

I ordered combo of 3 hooded shirts and I didn't receive that. I received only 2 full sleeves shirts. So I am so angry write now.
So immediately return my money and take your order back.
Order ID-[protected]
Adress- At. Mandave, Tal. Shrirampur, Dist. Ahmednagar
Kolhar -Belapur road, Bhagvati kirana store, 413710

There are several parcels showing as delivered to our address, please find the AWB numbers.

SL NO Tracking ID Order Amount
1 [protected] 11900
2 [protected] 500
3 [protected] 7049
4 [protected] 400
5 [protected] 500
6 [protected] 29999
7 [protected]. 7800
8 [protected] 450
9 [protected]. 500
10 [protected] 9750

TOTAL VALUE OF COMPLAINT - 68, 848/-

Delivery boy not calling but he was updated status unavailable customer
He was not contact any single call for order status please slove this problem tracking ID: [protected] and another one is[protected]
Kalyandhurgam, Anatapur district, Andhrapradesh

Ordered a product from Meesho. I didn't received product which i have ordered but got the message like order has been delivered.

Please check on my issue and make sure you will deliver my product.

Product details:
Order Number:[protected]_1_30f
awb : [protected]

I had ordered a pack of two no show socks of the brand DNMX, two cami bras with adjustable straps in colour beige and blue of the brand FIG on 22 January 2021 from the AJIO website...i have received the pack of socks and only one cami bra in colour blue... despite not having received the cami bra in colour beige, its showing delivered on 31 January 2021... Could you please look into the matter as soon as possible...Thank You!

I placed an order from oziva. Delivery Status is showing as delivered but I have not received the parcel. Awb no. is[protected].

Awb no.:[protected] my product have not been delivered yet and its been 15days late... and on tracking..it is showing the product have already been delivered... disgusting service...i have contacted 4-5 times to the customer service agents.. what they keep on saying is.. mam within 48 hours ..your issue willbe resolved .and its been 10 days... and nothing happened...i am just waiting for today otherwise I'll take legal actions now...

I was about to receive a shipment by ecom Express on 24/01/2021 but due to some emergency I was not home. I tried calling them and they promised that the shipment will be made in future. Again ecom Express tried calling me on 26/01/2021 but due to some reason I missed their call and they marked the shipment as address unlocatable. After that I called them repeatedly without response. Then on 27/01/2021 some delivery agent of ecom Express called me and said that the shipment will be made on next working day which was never made.and on 31/01/2021 I found the shipment rto locked. I request to please resolve the issue as soon as possible awb[protected]

Sir, my order for AWB NUMBER : [protected] has not yet delivered to me since 5 days, So kindly deliver the package to me tommorow as it is urgent..

I have ordered a product whose AWB No. Is
[protected] from meesho.it is coming through ecom express. I have received no call from delivery boy. The product is in bhopal from 2 days but i received no call.

Item was not delivered but it is showing delivered Order Number:[protected]

I made an order[protected] at Isha life website on date 16/01/2021 15:30:49, and been waiting since last 15 days for the shipment to arrive. I saw couple of emails and messages from Ecom express saying order will be delivered on 21st and 22nd Jan and didn't happened. Finally I got a call on 25th and I picked the call but I didn't hear anything. Next day when I checked the status in their website it was mentioned as 'Shipment un-delivered, Customer not available' although I'm available at my house. I have been calling their customer care to re-attempt my shipment from 25th onwards. and they said it will be delivered in 24 hours. But it never happened and on 29th Jan when I call them they said the shipment is returned back to Isha life.

I have just gone to the local Ecomexpress office in Madeenaguda, Hyderabad and inquired about my shipment. they said the shipment got missed somewhere.
But they update their system as 'Customer not available' or reachable which is totally false.

Problem here is there is no communication between customer care and the actual deliver personnel. and you can not all back to these delivery personnel incase if they called you and you missed it which is total nonsense. and the customer care doesn't have proper information about the delivery status, they always say it will be delivered in 24 hrs. I have wasted 5 to 10 hrs since last five days calling them continuously.

My return pickup of Order Number:[protected] has been cancelled by ecomexpress multiple times and no call has came from delivery boy or atleast no message has been coming from ecomexpress. So I would like to raise q complaints on it.

Delivery boy not my address deliver parcel

My Name is UDIT KUMAR, Contact No [protected] / [protected], Sugauli East Champaran MOTIHARI Bihar 845456. Mantra product return but not come to courier boy in my house and cancel the return,

Respected manager, on 28th Jan at 4.50 pm ur courier boy came but he speaks very arrogantly, his body language is very bad, he speaks me with very high n rudely tone ...I felt very sad ...

Im Not sure thish product

My package not yet picked. In that tracking section showing that picked is resheduled. I need this product very urgent. Then why this licked resheduled

It is second time ecomexpress delivery agents are showing negligence and once they took the return product and not sent the product back to the company by which I lost the refund. Now Though they received the product 3days back they are not delivering the product yet and inturn asking us not to contact them. Please look into this regard of negligible employees of such a reputed company