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1.8
Updated: Aug 20, 2025
Complaints 6467
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1268
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5199
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Ecom Express reviews & complaints page 152

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A
Ashapurnasaikia
Jan 27, 2021
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Address: PSMRI 104, KOTOKY PUKHURI, NEAR ISBT. JORHAT , 8011385104

A phone was coming from ecom express and asked the pH no and address .
But after that there was no call from him and today the status is RTO.
AWB no. [protected]
and ph was coming from[protected]
We ve call record also for your ref.

Thank you
ashapurnasaikia
Atila Gaon. Near old namghar
Jorhat. 785001
Ph. [protected]
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
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    B
    bharath5963
    Jan 27, 2021
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    Sir, my order for AWB NUMBER : [protected] has not yet delivered to me even when my package has reached the destination city, So kindly speed up the shipment and deliver the package to me as soon as possible. And also update the status of my shipment.
    +1 photos
    Ecom Express customer support has been notified about the posted complaint.
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      K
      Kavyagowda123-
      Jan 27, 2021
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      Respected ecom express ..
      Please check my order details.. my AWB number is [protected].. it showing Shipment RTO lock from many days, I have been calling to customer care service but no use in tat.. not taking any actions to deliver my product.. kindly take action and do delivery
      +1 photos
      Ecom Express customer support has been notified about the posted complaint.
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      Dear Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
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        M
        Manideepika Koguru
        Jan 26, 2021
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        Address: Shadnagar 509216 under Bank of India

        I am manideepika, I ordered 2 dresses in indya on December last week . I got an message of out for delivery on 12 th Jan 2021 but I didn't receive any call and they didn't deliver to me . After 3-4 days i call to the ecom service near me thy said within 24 hrs they deliver my order but again they didn't deliver.on 22nd Jan 2021 I got msg out for delivery they gave missed call to I call tham but thay didn't lifi my call and my order was not delivered.And on 25th jan my order went to shippment RTO lock revoked .I want my order to be delivered to me .This is very important to me . I request to deliver my order within 2 days.soplzz I want my order back and I have no time at all .Me AWB no is (protected).
        Ecom Express customer support has been notified about the posted complaint.
        Verified Support
        Feb 01, 2021
        Ecom Express Customer Care's response         Dear Sir/Mam,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
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          A
          ASHISH VIRANI
          from Surat, Gujarat
          Jan 26, 2021
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          Address: shyamdham mandir jakatnaka surat

          Parcel pick up ke liye bande aate hee nahi he or sidha bol dete he ki office bandh thi or pick up ke liye call karte he to tammij se bat bhi nahi karte he usko trainning do yaa to dealar dusara dhundh lo a log tumhare nam pe fraud karte he or service hee nahi de rahe heisme tumhara ecom ka name down bahot hota he mere friend circle me sab jagah ecom vale ye ariya me karte he
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Sir/Mam,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
          Reply
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            N
            Niraj Chhajed
            Jan 26, 2021
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            Address: Shope no 2/4 Nirmal jwellers saraf bazar jalgaon

            Maine order nahi kiya firbhi muje mere name se t shirt aarahai hai is baremai muje help chahai aur me jo order kar raha hu wo aahai nahi rahai hai jo abi t shirt aya use return karao
            Ecom Express customer support has been notified about the posted complaint.
            View replies
            Dear Sir/Mam,

            Greetings from Ecom Express

            Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

            Regards,
            Team Ecom Express
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              S
              sumangala s
              from Mulki, Karnataka
              Jan 25, 2021
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              Address: BRC BYNDOOR,YOJANANA NAGAR,BYNDOOR

              Awb [protected] order number[protected]_1_1ed reported as product delivered on 23.01.2021 but till now 25.01.2021 05.00pm product not yet delivered..Plz take neccessary actions to deliver the product soon
              Ecom Express customer support has been notified about the posted complaint.
              View replies
              Dear Sir/Mam,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards,
              Ramen
              Team Ecom Express
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                R
                ravi papnoi
                Jan 24, 2021
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                Address: P-9/A-5 Dilshad Garden. Delhi -110095

                Mobile phone not working properly. When it's 100 percent battery charge in it switch off in 5 minutes. Mobile phone not connect with Wi-Fi . Please take your phone back and give me my money .
                +1 photos
                Ecom Express customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                Greetings from Ecom Express

                Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                Regards,
                Team Ecom Express
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                  R
                  rajeev tharmar
                  from Chennai, Tamil Nadu
                  Jan 24, 2021
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                  My Tracking Id[protected],
                  My name is SambhuNath.R from Ernakulam, When I check my tracking Details, It will show that the product reached Kochi on[protected], but not yet reached my home, , it's a prepaid order, , , so track my courier and do necessary steps to get my courier as soon as possible sir...

                  [protected]
                  Ecom Express customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir/Mam,

                  Greetings from Ecom Express

                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards,
                  Team Ecom Express
                  Reply
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                    S
                    Satish Savalkar
                    Jan 24, 2021
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                    Address: Hubli karnataka

                    Mr. Arun gailwak Hubli speaking rudely while communication with us. I am not happy with his response.
                    Ecom Express customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Team Ecom Express
                    Reply
                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Ramen
                    Team Ecom Express
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                      L
                      Lucky sireesha
                      from Kakinada, Andhra Pradesh
                      Jan 23, 2021
                      Resolved
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                      Resolved

                      Ordered a product from peesafe and it was out for delivery on[protected]. But, delivery guy told me that my order is far away to deliver and requested me that he Wil be delivering the next day i.e.,[protected]. I said okay. But, didn't receive any update regarding that and my product is not delivered. Plse check on my issue and make sure u deliver my product.

                      Product details:
                      Peesafe order #210192
                      Provided tracker link: https://shipway.in/ntfy/GJtPPOL

                      Got the delivery message as:
                      Your PEESAFE AwB [protected] is delivered to NAME. Click to give feedback http://ecxp.in/?q=[protected]
                      Jan 24, 2021
                      Complaint marked as Resolved 
                      Product is delivered.
                      Ecom Express customer support has been notified about the posted complaint.
                      Jan 23, 2021
                      Updated by Lucky sireesha                       Plse look into the issue and give me some update.
                      View replies
                      Thanks that My product is been delivered today and please make the problem resolved.
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                        M
                        Michael lalhmingmawia
                        from Aizawl, Mizoram
                        Jan 23, 2021
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                        I order onion hair oil with a price of Rs299 but in the package it cost rs 730..what the problem of this courrier
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Team Ecom Express
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                          P
                          Pradeepkumar Sahoo
                          Jan 23, 2021
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                          Address: Angul

                          Dear Team,
                          I have booked a parcel.but they are not giving the item and giving message we are unable to locate you.but in the morning time they said we ll give and deliver your product.

                          Regards,
                          MOBILE-[protected]
                          AWB-[protected]
                          Ecom Express customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Ramen
                          Team Ecom Express
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                            B
                            Badri Heart's
                            Jan 22, 2021
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                            Address: 13/05 thiruvalluar street villivakkam

                            I want return the product sir pls take and collect pls refund money amount
                            +1 photos
                            Ecom Express customer support has been notified about the posted complaint.
                            Jan 22, 2021
                            Updated by Badri Heart's                             Refund amount money 1099 Rupess
                            View replies
                            Dear Sir,

                            Greetings from Ecom Express

                            Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                            Regards,
                            Team Ecom Express
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                              Z
                              Zayed Bhat
                              from Srinagar, Jammu and Kashmir
                              Jan 22, 2021
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                              Address: Sopore district baramulla j&k pincode 193201
                              Website: ecom express

                              My product was delivered at ecom centre ..i went myself to get that product but the manager of that ecom courier centre rudely behaved...so i request you to take action aganist that ecom courier centre otherwise i will take action by myself...
                              Ecom Express customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Ramen
                              Team Ecom Express
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                                R
                                Raghv123@
                                Jan 22, 2021
                                Resolved
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                                Resolved

                                Address: Beleghata

                                Return the item wrong product chit company
                                +1 photos
                                Feb 1, 2021
                                Complaint marked as Resolved 
                                Please solve my problems my product return please wrong product please return product my refund money..
                                Ecom Express customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                Greetings from Ecom Express

                                Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,
                                Team Ecom Express
                                Reply
                                Abhitak paysa nehi refund Kiya chit company
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                                  B
                                  Blushing Sam
                                  from Baghdogra, West Bengal
                                  Jan 22, 2021
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                                  Address: siliguri
                                  Website: ecom

                                  See the pics dis boy talking with me so rudely n badly...is dis ur service ecomm..he showing me atitude..take a strick action ..do it
                                  +2 photos
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  Greetings from Ecom Express

                                  Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                                  Regards,
                                  Team Ecom Express
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                                    S
                                    shijin chandran
                                    Jan 21, 2021
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                                    Address: Chandran puthukudi,Agney flour mill, pallimetta, muzhappala

                                    AWG Men's Cotton Regular Fit Solid Polo Neck T-Shirt...this item i orded 15january when i track its showing they are near to my place but not yet delived my item they reshedulde 2time
                                    This is not first time last december also same thing happend i orded foot mat they reach my nearest place then they cancel delivery, they did nt call me
                                    Very very bad service
                                    +2 photos
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 01, 2021
                                    Ecom Express Customer Care's response                                     Dear Sir/Mam,

                                    Greetings From Ecom Express.

                                    With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                                    Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                                    Regards,
                                    Ramen
                                    Team Ecom Express
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                                      S
                                      Susanna Korah
                                      Jan 21, 2021
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                                      Address: Vandiperiyar

                                      Respected sir/man,
                                      This is at a great grievance I raise a complaint against the ECOM service as my order has been delayed and the delivery keeps providing the same reason as wrong address. They have not contacted me properly to deliver the respective product, neither where they ready to come and deliver the product at my home as promised.
                                      Ecom Express customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards,
                                      Ramen
                                      Team Ecom Express
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                                        R
                                        Raju Devasani
                                        from Hyderabad, Telangana
                                        Jan 21, 2021
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                                        Address: Ecom express , chennur, mancherial district, pin:504201

                                        Ecom express poor service not delivering to our location VEMANPALLY 504214
                                        • one of my cod order has been Stolen and they asked me to cancel order.
                                        •they're rescheduling order untill it get CANCELLED
                                        •and rude behaviour of delivery boy

                                        • I'm sending this complaint cause whole village
                                        Is angry on this issue either come to our village for delivery or DONT TAKE DELIVERY
                                        Ecom Express customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        Greetings from Ecom Express

                                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                        Regards,
                                        Ramen
                                        Team Ecom Express
                                        Reply
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