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1.8
Updated: Mar 11, 2025
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D
D Focus
Jan 6, 2021
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Address: Ecom express, Kadaba ,tq ,574232

The delivery boy not at all giving any remaining change and he is very rude
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    D
    djuneja
    Jan 6, 2021
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    Pickup of my order is getting rescheduled continuously since 3 days!

    I had placed an order from Zoomin on December 31, 2020. On January 3, 2021, I got the mail that my order has been shipped. Since 3 days, pickup is getting rescheduled for the next day. Expected delivery date was January 7th, and till now, the order has not been even picked up. Moreover, the order is prepaid. This is the worst experience ever!
    Ecom Express customer support has been notified about the posted complaint.
    View replies
    Dear Sir,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Ramen
    Team Ecom Express
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      A
      Ambatu
      from Powai, Maharashtra
      Jan 5, 2021
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      Address: AMBATTU THIRUVATHIRA, KAVIYOOR P.O

      As a meesho customer I purchased 3 items on various days from the app and have to return it, submit for returning it by 4, 5 days ago, but I haven't received any calls from your delivery executive yet. Only found the message that I haven't received calls from them and they are unable to pickup. Tracking I'd[protected], ( [protected]), ( [protected]).From the no given in message I reorder for pickup, but no one yet came for that. As a reputed institution you have to do necessary actions against this.
      Thanking you
      Ecom Express customer support has been notified about the posted complaint.
      Verified Support
      Jan 11, 2021
      Ecom Express Customer Care's response       Dear Sir,

      Greetings from Ecom Express!

      Please accept our sincere most apologies for the inconvenience you faced with our service. As per the update, your reverse pick up has been done and currently in transit.

      Regards,
      Ramen
      Team Ecom Express
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        K
        Kumar nidhant
        from Powai, Maharashtra
        Jan 5, 2021
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        I want to say that my parcel delievery date is 4 January but it should delayed.
        When I call to delievery boy she does not attend my call and send me message that the customer is refused to accept the product
        Ecom Express customer support has been notified about the posted complaint.
        Verified Support
        Jan 06, 2021
        Ecom Express Customer Care's response         Dear Sir,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
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          S
          Sipika Saini
          from Delhi, Delhi
          Jan 5, 2021
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          I am from kharar(punjab), dist. Mohali. I have ordered some products from smytten and they courier the products through ECOM Express on 21dec'2020, EDD was 26 dec'2020. but did not get my products till date. Shipment person (Narinder Singh) has put status un-delivered twice even after getting my request again and again. He even did not called me to verify the same.
          I have shared the same complaint to Smytten as well. I am expecting immediate action on the same.

          Thanks
          Shipment awb: [protected]
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Sir,

          Greetings

          Please accept our apology for the delay in response. Request you to kindly confirm if you got the shipment delivered to assist you. If the shipment has been delivered then please confirm the actual date of receiving.


          Regards,
          Ecom Express Team
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            A
            AJITH KUMAR S.B
            Jan 5, 2021
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            Address: Pulpally Wayanad

            I ordered a product through Myntra and it was out for delivery on 29th of December. Till 1st of Jan I have waited and daily I was receiving sms that delivery attempt failed, for contacting them a four digit pin was being asked and that too I haven't received. On Jan 2nd I went to their office which is almost 18 Kms from my place and when I reached there the official form there was arguing to me that they have called. I got call once and I attended the call but no one was talking it was disconnected after sometime nothing more had happened. So they were finding the product for their warehouse when we went there only. Is this how the courier service is responsible for a product to be delivered. I'm attaching the relevant details hereby.
            Also the location in the map is completely wrong and no contact number is mentioned anywhere to contact them.
            +1 photos
            Ecom Express customer support has been notified about the posted complaint.
            Verified Support
            Jan 06, 2021
            Ecom Express Customer Care's response             Dear Sir/Mam,

            Greetings from Ecom Express

            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

            Regards,
            Team Ecom Express
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              S
              Siva Kumar Kankatala
              Jan 4, 2021
              Resolved
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              Resolved

              Address: 10-9-10/13 chinarangani Palem bhimavaram

              Not use this cpp
              Aug 9, 2021
              Complaint marked as Resolved 
              Ecom Express customer support has been notified about the posted complaint.
              View replies
              Dear Sir,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards,
              Ramen
              Team Ecom Express
              Reply
              Dear Customer,

              Request you to connect with Bajaj Finance for membership cancellation request.

              Regards
              CPP Team
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                श
                शुभम शाक्य
                from Delhi, Delhi
                Jan 4, 2021
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                Address: Nariyawon , Zamania , Ghazipur , 232329 (U.P.)

                My product is prepaid and it is not received by me till now but delivery boy has asked me to give him otp unless he didn't deliver my product, he said i will come later but he didn't come. I received delivered message from Ecom Express but until i have not receive my product.

                So, I want an strictly investigation and do some strict action for that type of delivery boys. And please do my delivery again.
                Ecom Express customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Ramen
                Team Ecom Express
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                  K
                  kalrazz gifts
                  Jan 4, 2021
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                  Order id[protected]-0869171

                  Buyer Phone 91-[protected]

                  Buyer Address, K. Harsha H.no- 1-130 Street- velamala devalayam centre, telaprolu Area/village/City- Telaprolu Mandal/ taluq- Ungutur District- krishna, , telaprolu, andhra pradesh, 521109

                  Buyer Name archies gift world

                  Seller Name Gifts

                  Seller Address Gifts World, Akrur ji plaza bisauli gate chandausi, , Chandausi, Sambhal, 244412

                  Seller Phone Number 91-[protected]

                  awb no. - [protected]
                  Ecom Express customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  Greetings from Ecom Express

                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards,
                  Ramen
                  Team Ecom Express
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                    K
                    kalrazz gifts
                    Jan 4, 2021
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                    In tracking it showing its delivery bt customer didn't get parcel

                    order id[protected]-0869171

                    Buyer Phone 91-[protected]

                    Buyer Address, K. Harsha H.no- 1-130 Street- velamala devalayam centre, telaprolu Area/village/City- Telaprolu Mandal/ taluq- Ungutur District- krishna, , telaprolu, andhra pradesh, 521109

                    Buyer Name archies gift world

                    Seller Name Gifts

                    Seller Address Gifts World, Akrur ji plaza bisauli gate chandausi, , Chandausi, Sambhal, 244412

                    Seller Phone Number 91-[protected]

                    awb no. - [protected]
                    Ecom Express customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 20, 2021
                    Ecom Express Customer Care's response                     Dear Sir/Mam,

                    Greetings From Ecom Express.

                    We have noted your complaint. Request you to kindly share the receiver's contact number to assist you.

                    Regards,
                    Ramen
                    Team Ecom Express
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                      S
                      Snehmirakhurkhar
                      Jan 4, 2021
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                      Address: Jammu

                      I was unable to receive first attempt delivery call due to meeting. Since then I have been calling ecom people myself to reattempt delivery. But such is the attitude of these ecom staff that they tell me to keep calling and reminding them that they have to deliver my parcel. Even after regular Calling they are not delivering. Worst ecom service in jammu. Specially an employee having number [protected] (truecaller shows name as Atin). I told him that I will have to take help from consumer forum. To that he told me in full attitude to do whatever I want.
                      Ecom Express customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 06, 2021
                      Ecom Express Customer Care's response                       Dear Sir,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards,
                      Team Ecom Express
                      Verified Support
                      Jan 06, 2021
                      Ecom Express Customer Care's response                       Dear Sir,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards,
                      Ramen
                      Team Ecom Express
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                        V
                        Vimal Singh tomar
                        from Powai, Maharashtra
                        Jan 3, 2021
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                        Address: Bijnor chowki lucknow near flipkart office madhar hub lko flex
                        Website: Ecomm express

                        Sar maine denim jacket magaya tha aur yaha aaye hai shirt is liye mai wapas kar rahe hai
                        +1 photos
                        Ecom Express customer support has been notified about the posted complaint.
                        Jan 03, 2021
                        Updated by Vimal Singh tomar                         maine denim jacket magaya tha aur aaye hai shirt
                        View replies
                        Dear Sir,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Ramen
                        Team Ecom Express
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                          A
                          ajay5_official
                          from Delhi, Delhi
                          Jan 3, 2021
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                          Address: Village - Gonarpura, Post - rampur gopalpur

                          Ecom Express Executive [protected] PIN 83018 will deliver your LENSKART AwB [protected] today. Rs 1433.6 payable.

                          Can not delivered my product
                          Plz take action
                          Ecom Express customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Ramen
                          Team Ecom Express
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                            R
                            Rajeshree Vajani
                            Jan 3, 2021
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                            Address: Hyderabad
                            Website: Biba and ecom express

                            Hell9 Sir/Madam

                            I ordered my BIBA item which was shipped with AWB [protected].I was to also pay 20rs for cod.
                            However It shows delivered, But I never received it
                            My apartment has register for delivery people coming in apartment and no entry is there from Ecom express on that day even!

                            Please try to triage this issue and deliver my shipment request you for same.

                            I can be contacted at [protected] and [protected]@gmail.com
                            Ecom Express customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Ramen
                            Team Ecom Express
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                              P
                              parth parvadiya
                              Jan 3, 2021
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                              Address: G-5,SWASTIK PLAZA,YOGI CHOCK,SURAT

                              I have dispatched my product for two days but vendar are not collected this product for i complaining to imidiatly collect picup and diliverd to our coustomer.
                              Ecom Express customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Ramen
                              Team Ecom Express
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                                P
                                Prema Roka
                                Jan 3, 2021
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                                I heard about fraud/ spam by courier companies..but today I also be a victim of this case. I received doormat instead of hotbags which is shocking... Being wife of an army personnel who every time stands for our security on battlefield..Shameful activity
                                +2 photos
                                Ecom Express customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number as its not clear in the image or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Ramen
                                Team Ecom Express
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                                  J
                                  jaeff
                                  from Delhi, Delhi
                                  Jan 2, 2021
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                                  Address: 98 amarnath colony kolar road bhopal, mp, 462042

                                  Dear Ecom Express, my shipment awb [protected], is not delivered to me, but the tracking detail is showing the package has been delivered, to which i received message showing that the pracel is delivered, i dont know where the courior agent delivered, try to please help me.
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards,
                                  Ramen
                                  Team Ecom Express
                                  Reply
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                                    K
                                    Kirtivilas
                                    Jan 1, 2021
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                                    My all products is fake, I'm really very sad and angry with this cheap activity of compony.
                                    I want to replace my order and refund my MONEY.
                                    Ecom Express Executive [protected] PIN 99916 will deliver your PICKRR AwB [protected]
                                    fake company,
                                    Ecom Express customer support has been notified about the posted complaint.
                                    View replies
                                    Executive [protected]
                                    awb [protected]
                                    Reply
                                    Kirtivilas's [Complaint's author] reply, Jan 4, 2021
                                    When will the product be collected
                                    Ecom Express Customer Care's response, Jan 5, 2021
                                    Verified Support
                                    Dear Sir,

                                    Greetings from Ecom Express

                                    Request you to kindly contact your shopping portal to register the reverse pick up request to return the shipment.

                                    Regards,
                                    Team Ecom Express
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                                      M
                                      Manickam Christopher
                                      from Powai, Maharashtra
                                      Dec 31, 2020
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                                      Address: NO 19 Mullai Nagar, Mullamparappu

                                      I have ordered product from amazon on 21 december 2020, ecom express deliver person called me on 25 december 2020, i was out of home, he said 26 the product will be delivered, after that no information from Ecom express, and the status was updating that product undelivered customer not available, i was in my home only, no phone calls, i try to contact the delivery person he not picking the call, and i try to contact Erode Ecom express office number, the number is wrong, other mobile number is switched off, i called customer care of Ecom Express they said the product will be delivered today 31 december 2020, but not delivered, but in status it says return to seller and RTO lock
                                      Ecom Express customer support has been notified about the posted complaint.
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                                        S
                                        Salman ahamad
                                        Dec 31, 2020
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                                        Address: Phoolpur , Prayagraj , Uttar pradesh

                                        Dear sir i ordered a puma shoe from myntra but I recieve different shoe then i made a complaint in myntra and they arranged pick without quality and the delivery boy came he was confirming with his Hub manager his name is sumit tiwari contact number is [protected] he talks to me in very aggressive language using some abusive words and told me that it will not pickup if you want to pickedup this product then give me 1000rs or go somewhere and picked it up And rescheduled my pickup.my awb number is[protected] sir ecom express is not picking up my product even this is a not quality check product they dont have authority to ask me any question about this pickup but the hub manager is asking for money to pickup my product and misbehaving with me so sir please take action against him please sir
                                        THANKS
                                        +1 photos
                                        Ecom Express customer support has been notified about the posted complaint.
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