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1.8
Updated: Aug 20, 2025
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Ecom Express reviews & complaints page 156

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A
ajay5_official
from Delhi, Delhi
Jan 3, 2021
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Address: Village - Gonarpura, Post - rampur gopalpur

Ecom Express Executive [protected] PIN 83018 will deliver your LENSKART AwB [protected] today. Rs 1433.6 payable.

Can not delivered my product
Plz take action
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
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    R
    Rajeshree Vajani
    Jan 3, 2021
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    Address: Hyderabad
    Website: Biba and ecom express

    Hell9 Sir/Madam

    I ordered my BIBA item which was shipped with AWB [protected].I was to also pay 20rs for cod.
    However It shows delivered, But I never received it
    My apartment has register for delivery people coming in apartment and no entry is there from Ecom express on that day even!

    Please try to triage this issue and deliver my shipment request you for same.

    I can be contacted at [protected] and [protected]@gmail.com
    Ecom Express customer support has been notified about the posted complaint.
    View replies
    Dear Sir,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Ramen
    Team Ecom Express
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      P
      parth parvadiya
      Jan 3, 2021
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      Address: G-5,SWASTIK PLAZA,YOGI CHOCK,SURAT

      I have dispatched my product for two days but vendar are not collected this product for i complaining to imidiatly collect picup and diliverd to our coustomer.
      Ecom Express customer support has been notified about the posted complaint.
      View replies
      Dear Sir,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Ramen
      Team Ecom Express
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        P
        Prema Roka
        Jan 3, 2021
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        I heard about fraud/ spam by courier companies..but today I also be a victim of this case. I received doormat instead of hotbags which is shocking... Being wife of an army personnel who every time stands for our security on battlefield..Shameful activity
        Ecom Express customer support has been notified about the posted complaint.
        View replies
        Dear Sir,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number as its not clear in the image or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Ramen
        Team Ecom Express
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          J
          jaeff
          from Delhi, Delhi
          Jan 2, 2021
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          Address: 98 amarnath colony kolar road bhopal, mp, 462042

          Dear Ecom Express, my shipment awb [protected], is not delivered to me, but the tracking detail is showing the package has been delivered, to which i received message showing that the pracel is delivered, i dont know where the courior agent delivered, try to please help me.
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Sir,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Ramen
          Team Ecom Express
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            K
            Kirtivilas
            Jan 1, 2021
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            My all products is fake, I'm really very sad and angry with this cheap activity of compony.
            I want to replace my order and refund my MONEY.
            Ecom Express Executive [protected] PIN 99916 will deliver your PICKRR AwB [protected]
            fake company,
            Ecom Express customer support has been notified about the posted complaint.
            View replies
            Executive [protected]
            awb [protected]
            Reply
            Kirtivilas's [Complaint's author] reply, Jan 4, 2021
            When will the product be collected
            Ecom Express Customer Care's response, Jan 5, 2021
            Verified Support
            Dear Sir,

            Greetings from Ecom Express

            Request you to kindly contact your shopping portal to register the reverse pick up request to return the shipment.

            Regards,
            Team Ecom Express
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              M
              Manickam Christopher
              from Powai, Maharashtra
              Dec 31, 2020
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              Address: NO 19 Mullai Nagar, Mullamparappu

              I have ordered product from amazon on 21 december 2020, ecom express deliver person called me on 25 december 2020, i was out of home, he said 26 the product will be delivered, after that no information from Ecom express, and the status was updating that product undelivered customer not available, i was in my home only, no phone calls, i try to contact the delivery person he not picking the call, and i try to contact Erode Ecom express office number, the number is wrong, other mobile number is switched off, i called customer care of Ecom Express they said the product will be delivered today 31 december 2020, but not delivered, but in status it says return to seller and RTO lock
              Ecom Express customer support has been notified about the posted complaint.
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                S
                Salman ahamad
                Dec 31, 2020
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                Address: Phoolpur , Prayagraj , Uttar pradesh

                Dear sir i ordered a puma shoe from myntra but I recieve different shoe then i made a complaint in myntra and they arranged pick without quality and the delivery boy came he was confirming with his Hub manager his name is sumit tiwari contact number is [protected] he talks to me in very aggressive language using some abusive words and told me that it will not pickup if you want to pickedup this product then give me 1000rs or go somewhere and picked it up And rescheduled my pickup.my awb number is[protected] sir ecom express is not picking up my product even this is a not quality check product they dont have authority to ask me any question about this pickup but the hub manager is asking for money to pickup my product and misbehaving with me so sir please take action against him please sir
                THANKS
                Ecom Express customer support has been notified about the posted complaint.
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                  S
                  Sabita86580
                  Dec 31, 2020
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                  Address: Binjharpur Jajpur Orissa

                  Dear Ecom express
                  Kindly consider my application
                  In your Binjharpur Jajpur Orissa Branch
                  They people are very bad
                  And one of them nick name is Kanha
                  He was met with sexual heresment with my friend
                  Ecom Express customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 05, 2021
                  Ecom Express Customer Care's response                   Dear Sir,

                  Greetings from Ecom Express

                  Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards,
                  Team Ecom Express
                  View replies
                  Hello sir
                  Ecom express in Binjharpu Odisha
                  I'm c das my concern I'm creating return pickup request AWB NO-[protected], But delivery agent don't attempt and again to again flash mention.i am unavailable my address .or i am is reschedule. What is going on.
                  Reply
                  Ecom Express Customer Care's response, Sep 7, 2021
                  Verified Support
                  Dear Chiranjibee,

                  Greetings From Ecom Express.

                  We regret the inconvenience caused to you. As per our record, your shipment is canceled by Shipper. So we request you to kindly get in touch with your Shopping Portal for further assistance.

                  Regards,

                  Team Ecom Express
                  Helpful
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                  6 found this helpful
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                    V
                    Vivekev
                    Dec 30, 2020
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                    Hello Team
                    My product is not yet delivered.When I am trying to reach customer care using pin they are telling pin is invalid.when I tracked shippment they updated wrong status customer is unavailable.please take action on this.
                    Ecom Express customer support has been notified about the posted complaint.
                    Dec 30, 2020
                    Updated by Vivekev                     Can you please take action in this
                    Verified Support
                    Jan 05, 2021
                    Ecom Express Customer Care's response                     Dear Sir,

                    Greetings from Ecom Express

                    Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                    Regards,
                    Team Ecom Express
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                      M
                      Mikug
                      from Powai, Maharashtra
                      Dec 30, 2020
                      Resolved
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                      Resolved

                      Address: Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

                      My order from myntra is repeatedly being reschedule for pickup
                      my ecom express 9 digit AWB/tracking number is [protected]
                      It is happening since 3 days .When is my pickup going to be done will i ever get my product ?
                      Dec 31, 2020
                      Complaint marked as Resolved 
                      Product has been picked up by the Courier partner.
                      Ecom Express customer support has been notified about the posted complaint.
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                        M
                        ms d
                        Dec 30, 2020
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                        I have ordered an item on 15/12/20 and didn't received till date. it was in nellore and the last updated on 21/12/20.
                        AWB no# [protected]
                        Ecom Express customer support has been notified about the posted complaint.
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                          S
                          Sanjay2020
                          Dec 29, 2020
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                          Hi,
                          Your executive come to my home, without permission he taken order from my parents.
                          This is my mobile number [protected]
                          Ecom Express customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Ramen
                          Team Ecom Express
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                            A
                            Ananya Boyapati
                            Dec 29, 2020
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                            I had placed an order with ZoomIN and the product was supposed to be delivered today. and i even received the tracking details and OTP. But the delivery guy just randomly marked the status of the delivery as 'Shipment un-delivered Consignee requested for future delivery'. When I didn't even receive a call or didn't ask for delivery on a future date.
                            This is irresponsibility from the courier delivery side...
                            Ecom Express customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2021
                            Ecom Express Customer Care's response                             Dear Sir,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Ramen
                            Team Ecom Express
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                              D
                              dlalawani
                              Dec 29, 2020
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                              Address: Ranchi

                              Tracking id- [protected]

                              Please deliver the package as no delivery attempted and wrong status updated on the site.
                              Ecom Express customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2021
                              Ecom Express Customer Care's response                               Dear Sir,

                              Greetings From Ecom Express.

                              With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                              Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                              Regards,
                              Team Ecom Express
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                                R
                                Rahul Tanveer
                                Dec 28, 2020
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                                Address: Greendwell Bommenahalli, Definer kingdom

                                My all products is fake, I'm really very sad and angry with this cheap activity of compony.
                                I want to replace my order and refund my MONEY.
                                .
                                My
                                AWB- [protected]
                                PIN- 67622
                                Ecom Express customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Reply
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                                  M
                                  ms d
                                  Dec 28, 2020
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                                  Hi I had ordered an item on 15-dec-20. The ecomexpress has been given to deliver the product. Till the date 28-dec. I haven't received the item and no response has taken by the company.
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards,
                                  Ramen
                                  Team Ecom Express
                                  Reply
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                                    H
                                    how to online income
                                    Dec 27, 2020
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                                    Address: Dist -murshidabad

                                    Name -Selim saikh
                                    mobile -[protected]
                                    tracking id -[protected]

                                    Mini magic atm spice money se order kya address pin wrong kardiya status Return dekhata 13 Din se
                                    abhi tak return nahi gaya
                                    Delivery nahi horah

                                    My address pin number 742122
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Dec 27, 2020
                                    Updated by how to online income                                     Name -selim saikh
                                    mobile -[protected]

                                    Mini magic atm spice money se order kya address pin wrong kardiya status Return dekhata 10 December
                                    abhi tak delivery nahi horah
                                    Return nahi jarah
                                    RTO Lock dekhata
                                    Tracking-[protected]

                                    please delivery my device
                                    Verified Support
                                    Dec 30, 2020
                                    Ecom Express Customer Care's response                                     Dear Sir,

                                    Greetings from Ecom Express

                                    As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                                    Regards,
                                    Ramen
                                    Team Ecom Express
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                                      Y
                                      YόĞEşwår R
                                      from Delhi, Delhi
                                      Dec 27, 2020
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                                      Address: Kakinada

                                      My excess product has been taken today dated 27 dec 2020 but no refund for that product has received
                                      Ecom Express customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards,
                                      Ramen
                                      Team Ecom Express
                                      Reply
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                                        K
                                        Kuvvalac
                                        from Powai, Maharashtra
                                        Dec 27, 2020
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                                        Hello,

                                        I placed an order in meesho and the shipping is being done by ecom express. AWB number#[protected] marked as delivered on 27th at kothavalasa wherein my address is devada. It was never delivered to us.

                                        AWB number#[protected] marked as delivered on 18th of Dec. Complaint was raised but no progress and no resolution was provided till now.
                                        Ecom Express customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir/Mam,

                                        Greetings from Ecom Express

                                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                        Regards,
                                        Ramen
                                        Team Ecom Express
                                        Reply
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