| Address: Shop No. 2, 3, 4, 38, 39, 40, Silver Nest, Pramukhchaya Road, Yogi Chowk, Surat - 395006 (Nr. Silver Chowk) |
Im complaining about one delivery man, actually i dont know his name, but i have his number, ph- [protected], he was very rude and annoying, and doesn't even know how to talk and making delay to deliver my medicine parcel, while talking through phone he used to decline the call in between, also i asked him the office number then he refused and said i dont have the number, such people should first learn how to talk to customer then they should do their work, the parcel reached my city the next day of order, but to deliver at my home, its taking two days!!! It can be delivered today but its upto them, if they want to deliver it by today or not, very slow delivery! honestly im very disappointed with the service and this man.. I hope you'll take some action regarding it
Thank you
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2020
Ecom Express Customer Care's response Dear Sir/Mam,
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Ramen
Team Ecom Express
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express