Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 1, 2024
Complaints 6402
Resolved
1263
Unresolved
5139
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 162

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Ã
ãdïthyæ valeti
Report
Copy

Boat rockerz 235

Address:4/96 Chandaluru - Inkollu Road,5231677
Website:Flipkart

My order is in transit for 4 days and further update! Very slow and bad service...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankithex
Report
Copy

Zoomin photobook / order is lost

Address:Jabalpur ,ecom express delivery center

I ordered a photobook but I entered wrong phone number so I changed it after contacting with zoomin within few hours the parcel was to arrive in three days but took 12 days still hasn't arrived, the customer care always says it will arrive tomorrow but never arrives, sure it is lost not here in near by delivery center . I need my money back so I can reorder it . Ecom express wasted my so much time ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rashid Hussain Gouri
from Powai, Maharashtra
Report
Copy

Product showing Delivered but I didn't got

I Suppose to get a product delivered yesterday. I got the message out for delivery. And in the evening I got the message product got delivered but delivery agent didn't called me or delivered the order. Also there was no contact details in the out for delivery message.
Tracking id.[protected]
Email. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:As bhavan kalluvettankuzhy mancode po chithara

I have ordered a flasher from amazon through your service i got very bad and cheating behaviour from your side. Tracking shows i reqstd to change delivery shedule, but i didnt do any thing . Poz stop these type of cheating...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajith Parackal
Report
Copy

Complaining about the misbehaving.

Address:Ecom Express. Cheruthony br. IDUKKI. KERALA

Hi. I would like to complain about the branch in charge in Cheruthony, Idukki branch. I had a package and which arrived at the delivery point on 10th of Nov and they didn't attempted to deliver my product till 14th of Nov. One 12th, I've contacted them and one of the executive said that they'll be delivering the package by 13th, but not. Today I went to the office and when I asked them about the package, they said that they don't have the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Vadakara

My many orders was rejected by ecom express flipkart very bad experience can only the But immediatelyecom xpress want to remove from India...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
My FLEX "Pre-paid" shipment awb [protected] reached at delivery centre palakkad district, kerala on 13th of November 2020 and taken out of for delivery by ECOM executive SANAF

Product delivered one day later after received out for delivery SMS on[protected].31 am
He didn't deliver my product after repeating calls .he just forgot to deliver my shipment while he passing near through to my delivery address . After my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ecomexpress did not try to deliver my product to me despite me calling them multiple times to deliver my product. I regularly got the message that my product is out for delivery but not agent tried to attempt the delivery and when I called the delivery executive he was very rude on call. When I called customer care about delivering my Product they gave me DC supervisor number and he never picked up the call I might have called him 100 times....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malik343
Dec 30, 2021
This thread was updated on Dec 30, 2021
Report
Copy

Ecom Anantnag delivery center

Address:Anantnag Jammu and Kashmir

I logged a complaint against Ecom Anantnag delivery center through Ecom customer care . i told them they have holded my order from two days they haven't attempted to deliver it . i logged this complaint at 6:30 pm . Ecom cancelled all my amazon orders that were expected to be delivered by Ecom at 8:24 pm mentioning status as RTO. The main reason behind this was me complaining about their delivery services.
Now they are trying to show...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kulgam

My Order reached at delivery centre kulgam on 9th of November 2020 but till date they didn't deliver my product after repeating calls they said the packet is heavy which is just 8 kg's. And after 4 days They threatened me of returning the product. but it seems they have used my product. so I want action against kulgam office otherwise I will lodge an FIR against their behaviour. Tracking ID is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:ECOM EXPRESS

We ordered butterfly (2L, 3L, 5L) aluminium cooker set (3 pieces) from flipkart but while opening the package recieved from ECOM EXPRESS, we found only 5L, 2L(without Lid) and 3L cooker whole set is missing. Please take the necessary action upon investigation of this fraud. I placed for return of this order. We have the package opening video too. I tried contacting the delivery person but not connected since it is already delivered. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hanan Pc
from Powai, Maharashtra
Report
Copy

Denied Doorstep Delivery

Website:ecomexpress.in

The product has already reached the delivery center and they are adamant that they won't deliver the product to my home. They called me and talked to me like I owe them something and COMMANDED me to fetch my product 'if I wanted it' from their delivery center 20Kms from my home, where, if I travel by a car, will cost me the same amount as the product I order. ( Even if it doesn't why should I go there and fetch it? Then what is the purpose...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhinav2007
Report
Copy

Ecom Express Says PICKUP RESCHEDULED

My AWB Is [protected]
When I go to track My Order
It shows Location: Gurugram Status: Pickup Rescheduled

But Myntra Says the product has been shipped...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VIVEKANAND PATHAK
Report
Copy

Smrtwatch

I ordered smart watch. But i not poen the watch to return company...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alka Mallick
Report
Copy

Complaint regarding the return product

Address:Papu pay phone, Opposite tarini mandir and bus stop, nandapur road

A return parcel was collected on 01 nov 2020 and was not updated in the flipkart app by the ecom agent. And on 02 nov 2020 in the app it was updated as return cancel though already i have returned the product. Now the ecom agent has not updated the return product tracking id anfd till now iam receiving message that that i have not returned the product and it will rescheduled....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ryan Enclave Bhondsi Gurgaon Haryana 122101

Replace the broken car air compressor or return my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sujud
Report
Copy

Wrong delivery status

Address:New Delhi

I ordered the product on 4th of November and the expected delivery was on 11th of November. Before that I received 2 messages from Ecom Express that the product is out for delivery but I haven't received it. And the status shows that it was refused by customer that is totally fake.
Yet I didn't got the product.
Kindly, take a strict action against such fake updates and for the late delivery....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pv pvravindrareddy
Report
Copy

Sony bluetooth ear phones

Address:Balarajupalli

Please cancel the order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Agalya Sri
Report
Copy

Product not delivered till now

I have ordered a product on ajio, I received a msg stating that the product is delivered on oct 31 but I have not received my product through ecomexpress.I have called ecomexpress customer care service on oct 31, they said after 48hrs problem will be resolved, I have contacted them for more than 10 times, each time they say 24hrs or 48 hrs, but till now I didn't get any response.I want my product or my refund.this is my worst experience with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indramurugesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup rescheduled many times

I have ordered a dress for my niece in Myntra on 8th November 2020. Still, the product is not picked up from the source hub, showing a pick up reschedule for the past four days. I have ordered the dress for Diwali, the kid is expecting more if possible try to deliver the dress on or before 13.11.2020

Order Tracking number: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy