Ecom Express Complaints & Reviews

Mere dwara magaye Gaye shoes jo magaya tha wo nhi aye hi aur no bhi 6magaya tha to 9aye hi

Agent do not ship my item and he don't contact me. I cannot contact him because of the unknown pin number. It is horrible actually. Deliver the product immediately.

Shoes mangaya Gaya tha o nhi Aya hi aur 9no bhi hume ये bilkul pasand नहीं

Hello, my product tracking ID is [protected]. This product reached to my nearby facility center since 26 November and your delivery agent don't want to deliver at the door he said to me come and pick up your delivery when I said I don't able to pick up my product to your facility center he reschedule my delivery without my concern and wrote wrong information in Amazon he did continue to last 6 days. I call many time to ecom express customer service but they always said next 24 hour your product will deliver. If your courier team isn't capable to provide services then you won't fool the seller and consumer. I'm totally frustrated with your team idiotic behavior and false claim... If your service like this then I don't want to order anything to Amazon who choose you as a business partner

I bought that product from on 20th Nov 2020 from KUSINT ELECTRONICS PRIVATE LIMTED, 11, Okkaligara Street, Maraghadhama Temple
Attibele Anekal Tq, BENGALURU, KARNATAKA, 562107
Order Number:[protected] Invoice Number : IN-993
Order Date: 20.11.2020 ( Fully paid in advance to Amazon).

Delivery person called me on 26th Nov 2020 phone no. [protected] (don't know the name) but not delivered anything not even come to my address but on 28th Nov 2020 I got a delivery massage from Amazon that product is delivered on 26th No 2020. I mailed to Amazon for refund back. Today got a new massage that courier person can't reach me
for pick up . I can't understand what is going on??? I didn't even got my product
then what is the meaning of pick up!!!
Please do need full as soon as possible.

Regards
ABHISHEK DAS
[protected]

My product is not delivered. I never received a call from the delivery guy. Yet they marked my product as undeliverable. I have called the provided delivery boy number. But they are not even picking up. I need my product. I have attached the tracking details and calls i have made to contact delivery boy.

I have received package with barcode [protected]
Which was for fossil combo watches and I have received titan watch in fast track box within package. Such a cheat!!! Shame!!! Please do the needful ASAP. Plz return my money or my true order.

I ordered 2 items from myntra on 26th november 2020 and both are shipped together with order no. [protected], and AWB no. [protected].
It's been 5 days of my order and but from last 3 days Ecom express is showing "Pickup Rescheduled".
This is pathetic!!
It's my daughter's birthday present!!...it never takes that late with flipkart but with myntra, delivery of the package is always troublesome. Kindly please resolve the issue before 2nd December.
Please it's a request. Kindly please resolve it as soon as possible. Please..

Pickup Rescheduled for 3 days continously that's frustrating!!!
Please solve it as soon as possible.
Thank you

My FLIPKART "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] .it is out for delivery from 3 days but mot reachi to me... Please rectify the problem...

Dear sir i ordred product by paytm mall for 19/11/2020 and this product is not deliver by me and online ur tracker is seen delivreid but i no rrcived my product

Why my product delay. It takes so much of time. Why should do this. I need my product within 2 days. So irresponsible. [protected] is my product tracking id.

Mobile [protected]
मेंने जो शर्ट का ओर्डर किया मुझे उस्के बदला दुसरा दिया. I want Replace
Cheater

Without delivering the item ECom express courier delivery boy sent sms stating that item was delivered to me @19.34pm on dt 24/11/20.But no response even after complained verbally by a phone to your representative on dt 25/11/20 and complained in feed back and to Amazon cs-reply . I need refund immediately

My order was supposed to be delivered by 25th November. I'm getting frequent messages (3 times) stating that the Ecom executive is out for delivery. Then, he would give me a missed call and as soon as I try to answer the phone, its disconnected.
I think his intention is not to deliver the product and giving the reason as "Customer not available"

The flipkart order id is awb: [protected]

Https://ecomexpress.in/tracking/?awb_field=[protected]&s=

Awb[protected]

Its not delivered to my address n I didn't get call from delivery service n he update deliverey

I called ecomexpress customer care n raised complaint two times but no use no response

I ordered an earphone from paytm and it came through ecom express and their delivery date is 26 November 2020 and it shows product is delivered to me at 26 November at 10 am but until now i don't get my product. Executive which carry my parcel is Lalit Kumar ([protected]). My order number is [protected] and AWB no. Is [protected]. It shows how you doing fraud with your customers. Please don't believe in those such fraud sites. They took online money from you and did not give you product.

Yesterday I got a call from ecom express they are asked when r u from I told them my address .I got a message from ecom product is delivered but I didn't get the product still I'm waiting for my product

We have a order that needs to be delivered through ecom express with the tracking id [protected] has not delivered but got msg that it is delivered. As it is a prepaid order it ll be a loss for us. Hoping for best to get my product back

AwB [protected] though received by the local agent on 25 th Nov, 2020.when contacted with PIN was refused to deliver the article at home address, instead insisted to collect the same from Office.when a good number of customers reached the office, it was found to be closed, When the a customer managed to get the phone number of the delivery boy/ staff and contacted him over phone, he reached the spot after lapse of at least one hour and misbehaved the customer, saying that where from they got his phone number and refused to deliver the parcels. However, after making the customer waiting, he asked the delivery code of the customers parcel and delivered the artcles.The customers had to travel 5 to 9 km distance from their home for collecting their articles thereby causing them a great hardship.Moreover, during the physical delivery, there was an altercation between the staffs and customers.The staff of the local office misbehaved the customers who were waiting to take delivery of their respective parcels. Further, I regret to inform you to investigate the matter thoroughly and necessary steps.

Hi, i ordered a product from flipkart on 10th Nov. Delivery was supposed to happen on 21 nov and not deliverd yet . Costmer care not doing anything. The ecom express services is very poor . The parcel is in transit last 11 days . Dont know why you guys not delivering it .

This is my order tracking details

Ecom ExpressEcom Express Tracking
[protected]


Transit(11Days)
[protected]
20:33:00
Bag scanned at DC, GURUGRAM
[protected]
20:16:00
Bag scanned at Hub, GURUGRAM
[protected]
16:09:00
Bag connected from HUB, GURUGRAM
[protected]
03:10:00
Bag scanned at Hub, GURUGRAM
[protected]
14:10:00
Bag connected from HUB, DELHI
[protected]
11:52:00
Bag scanned at Hub, DELHI
[protected]
10:20:00
Bag scanned at Hub, DELHI
[protected]
18:25:00
Bag scanned at Hub, DELHI
[protected]
14:48:00
Bag scanned at Hub, GURUGRAM
[protected]
00:16:00
Bag scanned at Hub, GURUGRAM
[protected]
10:38:00
Bag connected from HUB, DELHI
[protected]
07:29:00
Bag scanned at Hub, DELHI
[protected]
14:52:00
Shipments arrives at Processing center, GURUGRAM
[protected]
14:52:00
Shipment connected to INDIA ONE-I1P, GURUGRAM
[protected]
13:41:00
Shipment in-scan at DC, GURUGRAM
[protected]
13:41:00
Bag scanned at DC, GURUGRAM
[protected]
09:26:00
Shipment connected to INDIA ONE-I1P, GURUGRAM
[protected]
09:26:00
Shipments arrives at Processing center, GURUGRAM
[protected]
06:32:00
Shipment in-scan at DC, GURUGRAM
[protected]
06:31:00
Bag scanned at DC, GURUGRAM
[protected]
01:47:00
Bag scanned at Hub, DELHI
[protected]
19:51:00
Bag scanned at Hub, GURUGRAM
[protected]
10:23:00
Bag scanned at Hub, GURUGRAM
[protected]
22:47:00
Bag scanned at Hub, BENGALURU
[protected]
21:36:00
Bag scanned at Hub, BENGALURU
[protected]
20:56:00
Shipment connected to GURGAON-GGC, BENGALURU
[protected]
16:27:00
Shipment Picked Up from Seller, BENGALURU
[protected]
09:59:00
Shipment Information Received