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1.8
Updated: Aug 20, 2025
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M
Mady oye
Nov 12, 2020
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Address: Ryan Enclave Bhondsi Gurgaon Haryana 122101

Replace the broken car air compressor or return my money.
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
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    sujud
    Nov 12, 2020
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    Address: New Delhi

    I ordered the product on 4th of November and the expected delivery was on 11th of November. Before that I received 2 messages from Ecom Express that the product is out for delivery but I haven't received it. And the status shows that it was refused by customer that is totally fake.
    Yet I didn't got the product.
    Kindly, take a strict action against such fake updates and for the late delivery.
    Ecom Express customer support has been notified about the posted complaint.
    Verified Support
    Nov 18, 2020
    Ecom Express Customer Care's response     Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number
    or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Ramen
    Team Ecom Express
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      P
      Pv pvravindrareddy
      Nov 12, 2020
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      Address: Balarajupalli

      Please cancel the order
      Ecom Express customer support has been notified about the posted complaint.
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      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Ramen
      Team Ecom Express
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        A
        Agalya Sri
        Nov 12, 2020
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        I have ordered a product on ajio, I received a msg stating that the product is delivered on oct 31 but I have not received my product through ecomexpress.I have called ecomexpress customer care service on oct 31, they said after 48hrs problem will be resolved, I have contacted them for more than 10 times, each time they say 24hrs or 48 hrs, but till now I didn't get any response.I want my product or my refund.this is my worst experience with shopping online
        Ecom Express customer support has been notified about the posted complaint.
        Verified Support
        Nov 18, 2020
        Ecom Express Customer Care's response         Dear Sir,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Ramen
        Team Ecom Express
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          I
          Indramurugesh
          Nov 11, 2020
          Resolved
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          Resolved

          I have ordered a dress for my niece in Myntra on 8th November 2020. Still, the product is not picked up from the source hub, showing a pick up reschedule for the past four days. I have ordered the dress for Diwali, the kid is expecting more if possible try to deliver the dress on or before 13.11.2020

          Order Tracking number: [protected]
          +1 photos
          Nov 13, 2020
          Complaint marked as Resolved 
          On the same day, they have picked up the product from the source place. Thanks a lot
          Ecom Express customer support has been notified about the posted complaint.
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          Return request

          Pickup rescheduled many times - Comment #3797033 - Image #0
          Reply
          Return request in my area

          Pickup rescheduled many times - Comment #3797034 - Image #0
          Reply
          Ecom Express Customer Care's response, Feb 10, 2021
          Verified Support
          Dear Sir/Mam,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

          Regards,
          Team Ecom Express
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            B
            Basanta Mohanty
            Nov 11, 2020
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            My order no is-[protected]
            E com awb no -[protected]

            This order expect delivery date was 07.11.20
            Then revise the dt 11.11.20

            Today i got the msg "YOUR PACKAGE WILL BE DELIVERED BY AKSHAY PANDA ([protected])

            I'm waiting for my order but no any one came. When i call that no ..no response. . Very bad/ worst service

            One more thing when i call customer care service here automatically disconnect the call..
            Ecom Express customer support has been notified about the posted complaint.
            Verified Support
            Nov 18, 2020
            Ecom Express Customer Care's response             Dear Sir,

            Greetings From Ecom Express.

            With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 12th November at the registered address.

            Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

            Regards,
            Ramen
            Team Ecom Express
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              S
              shanmukh d
              Nov 11, 2020
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              Address: Rahil impex

              I have booked a mobile and received it today the mobile was not even starting it was received from rahil impex product name 5" Mobile phone set
              Please either refund my amount or exchange it with a working mobile phone immediately else i have see consumer court ds code TS/HYE/HYE
              Address
              420, Neo corporate plaza ram chandra lane ext mumbai 400064
              Ecom Express customer support has been notified about the posted complaint.
              View replies
              Dear Sir,

              Greetings from Ecom Express

              Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

              Regards,
              Ramen
              Team Ecom Express
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                N
                Nikhil Kappil
                Nov 11, 2020
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                I just ordered the above product from Flipkart on 16th October 2020. So it's been about a month. There is no update of my product. Every day I will get a message that your order was assigned to a courier partner. But actually the tracking number also was unable to track. (FDSP[protected]). The item has no movement it's still stagnant at Bengaluru HNP ECom Hub.
                +1 photos
                Ecom Express customer support has been notified about the posted complaint.
                Verified Support
                Nov 18, 2020
                Ecom Express Customer Care's response                 Dear Sir,

                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Ramen
                Team Ecom Express
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                  K
                  Kamlendra Shukla
                  Nov 11, 2020
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                  Address: 7042360404 Shyam Block, Kailash Nagar Delhi DELHi,NeW DELHI-110095

                  My name is kamlendra shukla my order is chenge plesas return my money Village Baghaiyapur MAP ID[protected] Customer ID- 94835
                  Ecom Express customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 18, 2020
                  Ecom Express Customer Care's response                   Dear Sir,

                  Greetings from Ecom Express

                  Request you to kindly contact your shopping portal to register the reverse pick up request.

                  Regards,
                  Ramen
                  Team Ecom Express
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                    K
                    Krishna Pratapachandran
                    Nov 11, 2020
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                    I had placed an order on Myntra on 4 th November, which shows shipped in Myntra website on 7th November. The tracking number of the product is [protected]. When I checked with the same on 'ecom track your order', it shows pickup rescheduled from 7 th November till 11 th November. What is the cause of this delay in pickup?
                    Ecom Express customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Ramen
                    Team Ecom Express
                    Reply
                    Krishna Pratapachandran's [Complaint's author] reply, Nov 12, 2020
                    The item has been picked up, thank you for the response.
                    Krishna Pratapachandran's [Complaint's author] reply, Nov 12, 2020
                    The item has been picked up, thank you for the response.
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                      S
                      Shivakumar Pali
                      Nov 11, 2020
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                      Address: Gadag apmc

                      Product problem
                      Ecom Express customer support has been notified about the posted complaint.
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                      Le langa sulemakla
                      Reply
                      Dear Sir,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards,
                      Ramen
                      Team Ecom Express
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                        A
                        anil madkunte
                        Nov 11, 2020
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                        Address: vittalwadi jukkal, manilreddy

                        Don't received my order
                        +1 photos
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Ramen
                        Team Ecom Express
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                          M
                          Madhava rao yandamuri
                          Nov 11, 2020
                          Resolved
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                          Resolved

                          Address: Kakinada

                          The product order from Amazon on 30 Oct not delivered and the status shows Order delivered on 8th Nov 2020. I need the product.
                          Nov 16, 2020
                          Complaint marked as Resolved 
                          I have visited the Ecom Express my self and collected my product on 15th Nov 2020. You people ate failed to resolve my issue. And they request me to submit my OD proof. I have submit my ID proof to email [email protected].
                          Ecom Express customer support has been notified about the posted complaint.
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                            C
                            Christa sanova
                            Nov 10, 2020
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                            My tracking no is [protected].order I'd is[protected].real delivery date was 8 november.but I didn't get my parcel.what is the reason.take necessary actions
                            Ecom Express customer support has been notified about the posted complaint.
                            View replies
                            Dear Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Ramen
                            Team Ecom Express
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                              D
                              dr geena Rajan
                              from Mumbai, Maharashtra
                              Nov 10, 2020
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                              I had ordered a product from Amazon which was shipped via ecom express, on 10th November morning I receive a message product is out for delivery and at about 5:22 I receive a message that the product is delivered but I did not receive it, the delivery executive did not give me a call also, if they can't deliver the product why do they take up the service, such a pathetic delivery service by ecom, the delivery executive name is nandesh r.
                              The Awb number is 202
                              +3 photos
                              Ecom Express customer support has been notified about the posted complaint.
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                                D
                                deepakkalakat
                                Nov 10, 2020
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                                Address: Ecom Express, Edat, Payyanur, Kerala 670 307

                                Ordered 2 items via amazon and they are shipped with Ecom Express. The delivery agent (Ecom Express Payyannur, Kerala) refused to deliver the items to my address. He asked me to collect it from a point which is 3km away from my home. He argued and misbehaved and eventually the delivery agent has returned the items without my consent.
                                Ecom Express customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Ramen
                                Team Ecom Express
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                                  K
                                  Kim Hyun Ri
                                  Nov 10, 2020
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                                  Address: Kusumtola, 12th APBN., 15 NH, Pin-784189

                                  I have ordered two products on meesho app & order no. is 20789695 and supplier is AB'S COLLECTION. The delivery boy's behaviour was so rude & pathetic & has no brain. I had already told him my address but he went to the wrong address. I called him again and told my address properly, he told me that he would reach my address 10mins later. But he was still not arrived, so I called him again after waiting for 20mins later he reversely shouted on me to wait for him for a while. In anger, i also said to cancel the product, I don't need it. The delivery boy no. is [protected].
                                  I want a strict action on him. I'm a female how can he talk with a girl like this.. Is this the sense of behaviour of staff for customers to talk?
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 12, 2020
                                  Ecom Express Customer Care's response                                   Dear Sir,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards,
                                  Ramen
                                  Team Ecom Express
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                                    M
                                    monikabalan
                                    Nov 10, 2020
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                                    Tracking no [protected]

                                    Order showing delivered on 5th November.. But really not delivered it to my customer.. Courier people cheating
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 12, 2020
                                    Ecom Express Customer Care's response                                     Dear Mam,

                                    Greetings From Ecom Express.

                                    Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

                                    Meanwhile, you can provide your alternate contact number to assist you.

                                    Regards,
                                    Ramen
                                    Team Ecom Express
                                    Verified Support
                                    Nov 16, 2020
                                    Ecom Express Customer Care's response                                     Dear Sir,

                                    Greetings

                                    Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

                                    Regards,
                                    Ramen
                                    Ecom Express Team
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                                      S
                                      Sadiqua Usmani
                                      Nov 10, 2020
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                                      Very rude and highly unprofessional. Harassing females
                                      Ecom Express customer support has been notified about the posted complaint.
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                                        S
                                        shubhshubham02
                                        from Powai, Maharashtra
                                        Nov 10, 2020
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                                        I recieved garbage cloth in my order and the courier boy took money and later did not recieve any call. My order Awb no is [protected]. I ordered from markettoo online website and the site does not has any contact number and there is email address is also incorrect
                                        Ecom Express customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        Greetings from Ecom Express

                                        Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                        Regards,
                                        Ramen
                                        Team Ecom Express
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