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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 166

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G
Ganesh ZanJad
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FDSP0592017602 not able to track

Address:413702

Where is the product when it is going to deliver...
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S
samsunny34
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Tracking ID: 2019187455

Address:ECOM EXPRESS COURIER SERVICE, RANNI

Dear team,
tracking ID: [protected] was the product I ordered from amazon. many times I ordered it from amazon. but when the Item was reach at RANNI ecom express then they didn't provide home delivery..they call me for collect it from their office.. I faced this issues many times from RANNI ECOM. Then why ECOM courier service in RANNI?????..other all ECOM, delhivery teams are delivering the product in my pincode/home....
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I am not accept this order please cancel order I'd[protected]...
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M
madii
from Powai, Maharashtra
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Ecom express showing pickup rescheduled for 3 days

I ordered an item on myntra on 30oct
The item was shipped on 31 oct but on tracking on ecom express site it shows pickup rescheduled since 3 days
Why is this happening?
Tracking id: [protected]...
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E
Edenla
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Product not being delivered

Address:Gangtok, Sikkim

I am complaining about the office located in Gangtok sikkim, India. I got a message on 1st November saying that my package will be delivered today. But the delivery boy never contacted me and I am not being able to contact the office. A lot of people in Gangtok are facing similar issues with ecom express where the packages are being sent back without even making an effort to deliver the parcels or the customer has to go all the way to the...
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Address:Bagepalli ,karnataka ,india

My order status on amazon is delivered but i didnt get my product or any phone call related to it . And the another product is returned without my permission by themselves .and the another product is rescheduled by themselves . Whats this nonsence is going on with this courier faculty in bagepalli Karnataka...
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Address:Tmc building shop no 2, Bailhongal, near mahanthshetti hospital, Bailhongal, Karnataka 591102

AWB#.. [protected] has not yet delivered. And getting delayed everyday and they don't even bother to inform me and neither have manners to talk to customer... They expect me to go and collect from their office.
And when I followed up. They say they are busy will give it as on their people are free and also give the threats going on they won't give any delivery to my home and I have to go and pick it from their office...
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D
Divya Vinesh Kumar
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Damage parcel

Parcel which we had received was already torn, and the product was missing inside parcle. We have recieved a message that the product had been delivered to us but we got the product next day ....
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S
SwarnaS1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered order-

The order was not delivered to me but the delivery executive had updated it as delivered, no one contacted me. I tried reaching the executive at least a dozen times, still no response. Their customer service is pathetic. They are not delivering the pre paid orders and cheating customers, should be ashamed of themselves. Pathetic!...
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I am calling your customer care office 3-4 times every time they disconnect my Phone by saying we can't hear you properly but I hear them fine as every normal call . Your service is way to bad I ordered my product and it's now 10 days or more but can't receive my order and your company don't say what is problem why you can't delivered my product customer satisfaction zero...
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I ordered product from myntra.1 week but now also showing 'pickup reschedules'. It's delivery date also over. But now also same condition....
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H
Hima Verma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst

Address:Ecom expresd office of ashok nagar kanpur

Sir/mam, my order was shipped 8 days ago at delivery centre . But that delivery boy don't deliver it to me. And daily he updates fake information on ecom site that customer refused to accept the order or customer was not available. And I have complaint to ecom customer care many more times but raily they say that your will shipped to you in 24 hours. But nothing happens delivery boy updates fake information about me .this is quite intolerable...
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8
8178559325
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Mujhe bina Karna kaam nikal diya

Mera naam divyanshu me ecom company me kaam karta tha lekin mujhe bina kisi karan nikal diya...
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A
Atif Akbani
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Delivery abuse language

Address:Daryapur Amravti Maharashtra

I call delivery boy for my order delivery he use abuse language with me...
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S
San Ram
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Canceling my order

My AwB id is [protected] . I can not recieve order. I was hospitalized due to injury. I don't have suffiecent money to pay. So please return the order....
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Address:Left from gate Jahanuma ground, Jahanuma

My order tracking number is [protected] and I m getting messages like delivery is attempted but delivery agent or delivery boy is not contacting ... Kindly tell them to call at my number so that I can take my courier ... Please sort out my problem as soon as possible and reattempt my delivery by 2 Nov ie tomorrow...
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M
mahendra rani pamidipalli
from Hyderabad, Telangana
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Fraud1

I received a parcel awb no is [protected]. I want to return the item . But on the packing cover they given only to address nit give from address. Why from address nit there on the packing. I spoke with Mr nageswara rao regional manager Hyderabad. He said from address vl not print on the package and even they also don't know. If you guys don't know the from address hiw you vk take parcel. In that parcel any unwanted things vl be there who is...
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Address:486445

Hello Sir,

I had ordered clothes from myntra and it was sent via Ecom Express having tracking number :[protected].

The pathetic part was that yesterday delivery boy called us and asked to collect the consignment from city that was 12km away from home. We requested him to deliver it at home location which is 12km apart from that city. Deliveryboy said if you will not come i will return your order

The...
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K
Khushi Rasaily
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My parcel not being delivered

Address:Rajbari

My parcels have not been delivered. They are having failed attempt. If it prevails. I might have to take legal steps...
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Address:F/168, New North Colony,, Ambujanagar, Kodinar, Junagadh

Hi Ecom Team,

So I am supposed to receive an order from Flipkart, but the number added to the order details has one digit mistake and I am not getting OTP and order updates.

Can you please fulfill and deliver the order by ID verification proof or Order ID and required details.

Thanks,
Ronak...
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