Ecom Express Complaints & Reviews

I ordered an item on myntra on 30oct
The item was shipped on 31 oct but on tracking on ecom express site it shows pickup rescheduled since 3 days
Why is this happening?
Tracking id: [protected]

I am complaining about the office located in Gangtok sikkim, India. I got a message on 1st November saying that my package will be delivered today. But the delivery boy never contacted me and I am not being able to contact the office. A lot of people in Gangtok are facing similar issues with ecom express where the packages are being sent back without even making an effort to deliver the parcels or the customer has to go all the way to the office to collect their parcel when actually the item is supposed to be delivered at your doorstep. The company’s name is getting ruined in the end . It would be great if you could kindly look into this matter .

My order status on amazon is delivered but i didnt get my product or any phone call related to it . And the another product is returned without my permission by themselves .and the another product is rescheduled by themselves . Whats this nonsence is going on with this courier faculty in bagepalli Karnataka

AWB#.. [protected] has not yet delivered. And getting delayed everyday and they don't even bother to inform me and neither have manners to talk to customer... They expect me to go and collect from their office.
And when I followed up. They say they are busy will give it as on their people are free and also give the threats going on they won't give any delivery to my home and I have to go and pick it from their office

Parcel which we had received was already torn, and the product was missing inside parcle. We have recieved a message that the product had been delivered to us but we got the product next day .

The order was not delivered to me but the delivery executive had updated it as delivered, no one contacted me. I tried reaching the executive at least a dozen times, still no response. Their customer service is pathetic. They are not delivering the pre paid orders and cheating customers, should be ashamed of themselves. Pathetic!

I am calling your customer care office 3-4 times every time they disconnect my Phone by saying we can't hear you properly but I hear them fine as every normal call . Your service is way to bad I ordered my product and it's now 10 days or more but can't receive my order and your company don't say what is problem why you can't delivered my product customer satisfaction zero

I ordered product from myntra.1 week but now also showing 'pickup reschedules'. It's delivery date also over. But now also same condition.

Sir/mam, my order was shipped 8 days ago at delivery centre . But that delivery boy don't deliver it to me. And daily he updates fake information on ecom site that customer refused to accept the order or customer was not available. And I have complaint to ecom customer care many more times but raily they say that your will shipped to you in 24 hours. But nothing happens delivery boy updates fake information about me .this is quite intolerable many time I have complaint but no action has been taken.

Mera naam divyanshu me ecom company me kaam karta tha lekin mujhe bina kisi karan nikal diya

I call delivery boy for my order delivery he use abuse language with me

My AwB id is [protected] . I can not recieve order. I was hospitalized due to injury. I don't have suffiecent money to pay. So please return the order.

My order tracking number is [protected] and I m getting messages like delivery is attempted but delivery agent or delivery boy is not contacting ... Kindly tell them to call at my number so that I can take my courier ... Please sort out my problem as soon as possible and reattempt my delivery by 2 Nov ie tomorrow

I received a parcel awb no is [protected]. I want to return the item . But on the packing cover they given only to address nit give from address. Why from address nit there on the packing. I spoke with Mr nageswara rao regional manager Hyderabad. He said from address vl not print on the package and even they also don't know. If you guys don't know the from address hiw you vk take parcel. In that parcel any unwanted things vl be there who is the responsible for that. I need answers for my questionsn

Hello Sir,

I had ordered clothes from myntra and it was sent via Ecom Express having tracking number :[protected].

The pathetic part was that yesterday delivery boy called us and asked to collect the consignment from city that was 12km away from home. We requested him to deliver it at home location which is 12km apart from that city. Deliveryboy said if you will not come i will return your order

The thing is that the same delivery boy comes everytime and some time he deliver the items at our home. But in every 5 orders he make an issue and return the order with the note that the address was not found.

My suggestion to Ecom is there is high unemplyement in that area. If the delivery boy is inefficient you should fire him and hire a needy one who can fulfil the goal and provide us services.

The present delivery buy is very rude/non sense don't know how to talk or how to interact with the cu. who are paying his wages.

Ecoms customer service is also pathetic they will say that they are arranging a delivery tomorrow and once delivery boy returned the order they says there is nothing they can do once order is returned.

If they will not do anything nor they'll take any action, what's the purpose of paying them for that particular job?

I am highly Irated and disappointed with the services of Ecom Express

My parcels have not been delivered. They are having failed attempt. If it prevails. I might have to take legal steps

Hi Ecom Team,

So I am supposed to receive an order from Flipkart, but the number added to the order details has one digit mistake and I am not getting OTP and order updates.

Can you please fulfill and deliver the order by ID verification proof or Order ID and required details.

Thanks,
Ronak

I have booked product on 10th oct from clubfactory and has been shipped by EcomExpress The status is showing as delivered. Delivery person have not contacted me regarding the delivery but the status is updated as delivered. I have raised the complaint on the same with 5 AWB numbers but no body is responding all the time they are telling tto wait for 24hrs. Its been 20 days now but no response from your end

The parcel was broken already. I had ordered JBL earphone which is Missing and had received the cloth.

Order number : FLEX AwB [protected]

When I requested this delivery person to deliver the product to me at my home, he refused home delivery and shouted at me.
He asked me to come to the place where he was - that is 5 kilometres far from my home.
**I have call record proof also.