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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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1467
+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 169

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Address:Thukkuguda

Delivery guy refusing dors step delivery.he is saying "if you want take it or else leave it"....
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V
Vidhyabala
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Non receipt of order

My order not yet received neither being contacted for delivery but status shows been contacted and not accepted for delivery. Nw I see that present status isofd lock applied. Kindly check up with them and get it delivered at the earliest.

Tracking ID [protected]

VIDHYA N...
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N
N Samanvitha
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Out of town

Respected team
As I am out of town, request you to deliver the parcels if any after Tuesday.No one available to collect from nearby...
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G
gaurav5779
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No update on Delivery

Since two days there is no update on my package.Last update was bag scanned at DC and it has been like that since the last two days.Customer care has no idea as well.

I was supposed to receive the order by 24th.

What kind of courier company keeps their consumer in the dark.
My AWB no. is [protected].

Atleast give me an update when will I receive it?...
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I want to exchange Top.AWB no is[protected].I have not asked for any type of rescheduling.Ecom messaged me today that my return request has been cancelled as I asked for reschedule.But I have not asked for any type of rescheduling....
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I ordered plum night cream on 18th October. On 21st October it came near to my location and at nearly 3 o'clock it was updated as delivered. I waited three more days for delivery but still I didn't get the product. Today's on 24th October I am rising this complaint as I am tired of waiting
AWB number :[protected]...
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A
Akanksha Dixit
from Mumbai, Maharashtra
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Return Pickup of wrong packet

Address:Transport Nagar Lucknow

Hello,

Its regarding my recent order of "red pout handbag" and "tweens innerwear combo pack".

I have placed a return request for both of these product. I got message on 21st october that your " red pout handbag" will be recieved by today.

Same day I got message that your "tweens innerwear pack" will be recevied within next 7days by ecom express.

I got a call on 21st october at...
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Team,

This is regarding my shipment tracking id [protected] with ecom express, which is not being delievered and false remark has been updated which status"customer refused to accept" no one call me for delivery also stupid answers are given by the call centre executives...
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Address:Gurugram

Product has been shipped on 19th october but still is on same courier service center and status showing Pickup reschedule every day.
it's already been more than 5 days....
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Address:Iramsiphai Leirak Ashangba Imphal West Manipur 795009

When will it deliver to me
[protected] this has been stuck at Guwahati for long time and again at Silchar
[protected] this one shows status only for pick up resheduled since 10 Oct till today
[protected] this one shows shipped in Myntra and here at ecom express pick up resheduled please aleast deliver me one order I'm tired of checking every day please I need my order as soon as possible...
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I ordered the product on 17th October and on 20th October the order shipped shown on myntra.when I check on ecom express it shows pickup rescheduled....
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A
Ashitha Bose
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Product ordered in Amazon

I ordered 8 products in Amazon in 11 Oct.

All 7 products reached last week.

I noticed that my 8th product AROMACARE NAIL LACQUERS is couriered by Ecomexpress.

The courier team didn't contact me. My address and phone no
( [protected])given there is correct

My tracking ID is [protected]

Please deliver that product as soon as possible

Thank you...
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P
Pooja khivesra
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Parcel with Traking id 1200002401

Address:Address : ECSSPL A-60, MahipalPur Extn., NH- 8, New Delhi- 110037

I have booked a parcel on Ecom services on 4 th Oct from Ajmer to San diego. The parcel is not yet received. I have called customer care for this but they are unable to resolve. Wrote mail on their customer service id but no revert. Very bad services.
Kindly look into it seriously and urgently. Also now i am so much pissed off so compensate me for loss of time....
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M
M Minotra
from Lucknow, Uttar Pradesh
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Misbehaviour of delivery person and wrong report

Address:6, Company Bagh Basti 272001

The delivery person misbehaved on phone and returned the shipment awb no[protected], putting a note that addresses is not located.
My address is the simplest one, " 6, Company Bagh, Basti-272001 and in the posh area of the town on the road side in the heart of the town.
He said he is just nearby my home with some Raja Furniture and is coming in just 2 minutes but he returned the shipment and somehow my call was also not being...
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Address:New Delhi

I ordered a shoes from mynthra and payment done while ordering (Prepaid) and then I was tracking the product, then From ECOM express I got a message by saying order will be delivered today with AWB number and contact details and PIN and deliverycode and then delivery guy called me and he said " I'm on my way to your address, by 5 minutes I will be there and I will call you, please confirm your Delivery code" and I was in very bad mood and...
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S
SAMIR BILUNG
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Pick rescheduled by ecom

I ordered my product from myntra on 17th of October and when i tracked the order i found that the order is continuously being rescheduled for 3 days. normally i get my product within 3 days of order placing. i need my product as soon as possible, as I'll be out of town next week. please see into this matter as early as possible.

attachment- screenshot of the tracking number...
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Z
zonekerala kerala's no1 wap site
from Ernakulam, Kerala
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Product didnt delivered, and send back

Address:Kerala

I ordered a product via Amazon and it reached my nearest hub and came out for delivery morning, I haven’t received any call from the delivery agent and now it’s showing I’m refused to pickup it and sending back. Tracking number [protected]...
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Date of incident:15 sep
i have ordered a product ..but the delivery agent doesn't delivered the product.. and he upadated that he had delivered the product .. i contact the office and they said they will do refund .. but now they are not picking up my call.
tracking number:[protected]
ecom express (Palakollu branch, West godavari, Andhra pradesh)
*please refund my amount...
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From the past two days i am getting the product out for a delivery message from the ecom express but the delivery agent from ecom express payyanur branch agent is denying my order and saying he don't have vehicle to delivey my order. and misbehaving to me .My order number is RDF06963569...
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D
duttaasok144
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No item in the parcel found

Address:The Trending Kart

Sir,
I have received an empty box in the parcel given by your delevary man on 18.10.2020 noon .On opening the parcel after departure of the delevary man, found no item that I have ordered.My AWD number is [protected] and order number 5160.But I have already paid Rs 840 to the delevary man and got an empty parcel.
Pl do the needful against my complaint.
Thanks
Asok Datta
Mobile
[protected]br...
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