Ecom Express Complaints & Reviews

Our delivery boy is very misbehaving with us and forcing to buy products which we want to replace

This is one of the fraud ecommerce ever just by cheating people regarding fast delivery and good service and all I received the package from ecom guy and I paid him the amount via cash on delivery instead of giving change he showed me attitude it happened like 3 times all 3 time these guys are playing the same trick not having change not have change I let go twice but today also happened the same thing I request the ecom express team check twice before giving dealership or tieup with local delivery center seriously lingasugur town with the pincode of 584122 is worse ecom express platform seriously so pathetic and fraud people plz do check and warn them bcz of few ppl Don't let the popularity o[censored]r company to do down so pissed off now will see wat I can do to teach u ppl a lesson so disappointed by the delivery people fraud team

We have ordered a product bearing tracker number [protected] without any intimation done the product was sent back. The staff members in the ecom express local office responding very badly

Tracking id-[protected]
Mobile no-[protected]

I have ordered a product and it has to be delivered on 20th September but till today(31st oct) I didn't it. I have called customer service many times but no use. They keep on asking 2 days time everytime I call them.

Today 30.10.2020 at 11 a.m a headphone Delivered by courier Ecomexpress.This product was broken, I see when, I opened the pack, infront of courier delivery boy .I am order another headphone but this product so different .This headphone is not working properly.so, I request you to return this productand refund me, from somnath Ghosh, vill ichapur, p.o prithiba, p.s Habra, north 24 pgs pin 743704, please help me for return this product thanking you.

I have order one short from myntra and it was to be delivered at my home as promissed by the myntra company. But the delivery boy behaves rudely that why i should come to home to deliver you. We will only reach a certain location. You have to come to me to receive the product. Myntra ships product through ecom express and he told me if i returned the product you can complain no where against me. Ecom should take proper action against him. Because as you can search 754201 covers a vast location and it doesnot mean we have to reach to them to take the product. Plse exclude such type of delivery boy.

Sir actually I haav purchase from Myntra app from slipper and innerwear for discount price bt your courier partner without information return the products so I loss of amount approximately 2000rs

My order from Myntra with tracking number [protected] has not yet delivered to me. I contacted the ecom express they were telling that the product will be delivered by 28 th October 2020 but I didn't received it yet. I talked with the customer care executive but he was not able to hear my voice. Please help me with it and let me know when I can expect the delivery of the item.

On pincode 193411, we face so much difficulties. We are using your services for a long time, please advise your delivery boys to deliver items on the gate as those locations are reachable.

Hi
I sell my products on meesho application under the brand name AARANI. They have a tie up with ecom expresss. I am receiving wrong products in the cutomer return. This is a fraud done by either customer or the logistic team. I have incurred losses woth 10, 000 - 17, 000 till date. Kindly sove this or take strict action against this and provide some compensation or this

I purchased product from BASSDEAL site (SONY EARBUDS) but company sends me wrong Product (JBL headset) with low quality. after that I trying to contact ompany but not getting proper reply from them either getting any idea about product change Or refund process.

kindly look into this matter

My contact No. [protected]

Hello, I have ordered some clothes from myntra at Kurseong (734203) and it reached the designated city on 26/10/2020. I received message from courier service stating my product having AWB no.[protected] will be delivered to me the same day but the delivery guy calls me in the evening stating he won't be able to deliver me the product that day, I said there was no issue and he can deliver it to me on next day. Very next day i.e 27/10/2020 there was no contact made to me from anyone from courier and I contacted customer care of Ecom Express that day and they assured me that my product will be delivered to me that day yet nothing happened. On 28/10/2020 I again contacted customer care enquiring about my product and they said it was scheduled to delivered to me on that day and few hours later I received message from ECOM service saying my product will be delivered that day with AWB no. [protected] yet that day the same thing happened no one came by or called... and the message came to me from them that they were not able to reach my number again...around 8pm in the evening.
On 29th i again called their customer care and there response was all the same saying the product will be definitely delivered that day infact that was no issue for them and on that day aswell i didn't received my product.
This Ecom Express service in kurseong is so poor in delivering at certain areas delivery guy don't even show up and return the products.

Hello Sir
my name is Dheeraj dhakad
Address - Word no 6 bhnade road indergarh pinocode 475675

I am a online selller on Amazon And Flipkart

My Amazon order is pick up ragulary by your indergarh (ide) ecom partner

i want to start pick up for Flipkart so please open indergarh (IDE) code for pick up Flipkart Vender pick up

My order tracking id is [protected]..
I did not received my order but in status shown that my order has been delivered...

I have been tracking my product where the website shows that pickup is failed due to shipment not ready. The seller confirmed that shipment is indeed ready and the courier service: Ecom Express must pick it up.

I am Rohit Tiwari and I am employe of ecom express. Aaj mujhe bukhar bahut tez tha raat se hi aur main subha mein apne manager ko call kiya aur main unse bataya ki sir mujhe bukhar hai main aa raha hu dava le ke office me baith jau ya 10-

The product from Flipkart was out for delivery two days ago, But no one has contacted till now.
I went to ecomm express store. That wish master told me that I will not deliver your product more. I will cancel all your products. If you are raising a complaint I will not consider it. This is the situation I faced at ecomm express store. The Wishmaster is very rude to me.

The shipment comes to the delivery hub but didn't contact me on time and now the shipment return to it origin.
Please kindly do something about it.

I ordered a product from Myntra and the delivery responsibility was given to your company. The product i ordered was showing that it was delivered but I have not received any product. I have raised a complaint also but your customer service is not giving any reply.
My Awb no is[protected]
Please help me because i have done pre payment. Now my money has been stuck.