Ecom Express Complaints & Reviews

My order tracking number is [protected] and I m getting messages like delivery is attempted but delivery agent or delivery boy is not contacting ... Kindly tell them to call at my number so that I can take my courier ... Please sort out my problem as soon as possible and reattempt my delivery by 2 Nov ie tomorrow

I received a parcel awb no is [protected]. I want to return the item . But on the packing cover they given only to address nit give from address. Why from address nit there on the packing. I spoke with Mr nageswara rao regional manager Hyderabad. He said from address vl not print on the package and even they also don't know. If you guys don't know the from address hiw you vk take parcel. In that parcel any unwanted things vl be there who is the responsible for that. I need answers for my questionsn

Hello Sir,

I had ordered clothes from myntra and it was sent via Ecom Express having tracking number :[protected].

The pathetic part was that yesterday delivery boy called us and asked to collect the consignment from city that was 12km away from home. We requested him to deliver it at home location which is 12km apart from that city. Deliveryboy said if you will not come i will return your order

The thing is that the same delivery boy comes everytime and some time he deliver the items at our home. But in every 5 orders he make an issue and return the order with the note that the address was not found.

My suggestion to Ecom is there is high unemplyement in that area. If the delivery boy is inefficient you should fire him and hire a needy one who can fulfil the goal and provide us services.

The present delivery buy is very rude/non sense don't know how to talk or how to interact with the cu. who are paying his wages.

Ecoms customer service is also pathetic they will say that they are arranging a delivery tomorrow and once delivery boy returned the order they says there is nothing they can do once order is returned.

If they will not do anything nor they'll take any action, what's the purpose of paying them for that particular job?

I am highly Irated and disappointed with the services of Ecom Express

My parcels have not been delivered. They are having failed attempt. If it prevails. I might have to take legal steps

Hi Ecom Team,

So I am supposed to receive an order from Flipkart, but the number added to the order details has one digit mistake and I am not getting OTP and order updates.

Can you please fulfill and deliver the order by ID verification proof or Order ID and required details.

Thanks,
Ronak

I have booked product on 10th oct from clubfactory and has been shipped by EcomExpress The status is showing as delivered. Delivery person have not contacted me regarding the delivery but the status is updated as delivered. I have raised the complaint on the same with 5 AWB numbers but no body is responding all the time they are telling tto wait for 24hrs. Its been 20 days now but no response from your end

The parcel was broken already. I had ordered JBL earphone which is Missing and had received the cloth.

Order number : FLEX AwB [protected]

When I requested this delivery person to deliver the product to me at my home, he refused home delivery and shouted at me.
He asked me to come to the place where he was - that is 5 kilometres far from my home.
**I have call record proof also.

Our delivery boy is very misbehaving with us and forcing to buy products which we want to replace

This is one of the fraud ecommerce ever just by cheating people regarding fast delivery and good service and all I received the package from ecom guy and I paid him the amount via cash on delivery instead of giving change he showed me attitude it happened like 3 times all 3 time these guys are playing the same trick not having change not have change I let go twice but today also happened the same thing I request the ecom express team check twice before giving dealership or tieup with local delivery center seriously lingasugur town with the pincode of 584122 is worse ecom express platform seriously so pathetic and fraud people plz do check and warn them bcz of few ppl Don't let the popularity o[censored]r company to do down so pissed off now will see wat I can do to teach u ppl a lesson so disappointed by the delivery people fraud team

We have ordered a product bearing tracker number [protected] without any intimation done the product was sent back. The staff members in the ecom express local office responding very badly

Tracking id-[protected]
Mobile no-[protected]

I have ordered a product and it has to be delivered on 20th September but till today(31st oct) I didn't it. I have called customer service many times but no use. They keep on asking 2 days time everytime I call them.

Today 30.10.2020 at 11 a.m a headphone Delivered by courier Ecomexpress.This product was broken, I see when, I opened the pack, infront of courier delivery boy .I am order another headphone but this product so different .This headphone is not working properly.so, I request you to return this productand refund me, from somnath Ghosh, vill ichapur, p.o prithiba, p.s Habra, north 24 pgs pin 743704, please help me for return this product thanking you.

I have order one short from myntra and it was to be delivered at my home as promissed by the myntra company. But the delivery boy behaves rudely that why i should come to home to deliver you. We will only reach a certain location. You have to come to me to receive the product. Myntra ships product through ecom express and he told me if i returned the product you can complain no where against me. Ecom should take proper action against him. Because as you can search 754201 covers a vast location and it doesnot mean we have to reach to them to take the product. Plse exclude such type of delivery boy.

Sir actually I haav purchase from Myntra app from slipper and innerwear for discount price bt your courier partner without information return the products so I loss of amount approximately 2000rs

My order from Myntra with tracking number [protected] has not yet delivered to me. I contacted the ecom express they were telling that the product will be delivered by 28 th October 2020 but I didn't received it yet. I talked with the customer care executive but he was not able to hear my voice. Please help me with it and let me know when I can expect the delivery of the item.

On pincode 193411, we face so much difficulties. We are using your services for a long time, please advise your delivery boys to deliver items on the gate as those locations are reachable.

Hi
I sell my products on meesho application under the brand name AARANI. They have a tie up with ecom expresss. I am receiving wrong products in the cutomer return. This is a fraud done by either customer or the logistic team. I have incurred losses woth 10, 000 - 17, 000 till date. Kindly sove this or take strict action against this and provide some compensation or this

I purchased product from BASSDEAL site (SONY EARBUDS) but company sends me wrong Product (JBL headset) with low quality. after that I trying to contact ompany but not getting proper reply from them either getting any idea about product change Or refund process.

kindly look into this matter

My contact No. [protected]