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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 170

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AWB No.[protected] and [protected]
Ecom Express

Our parcels are not getting deleived to customer.
Delivery person is very rude and not answering properly.
we have received same reason on 19th and 20th that Customer is not available on tracking website info.
Our customer is saying they have not received any call regarding the same.
We also tried calling delivery person both days but there is...
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N
Nirmal Kumar Sahoo
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Buy hi buy digital wrong delivery return mobile

Address:420, NEO CORPORATE PLAZA RAM CHANDRA LANE EXT.MUMBAI 40064

Buy hi boy wrong mobile delivery plz return mobile and refond my money plz...
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C
Chetapn
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Shipment not delivered on time

I put ordered for vestige product on there web site on 27 sep 2020 after two days I received msg from them that my order will delivered by Ecom express along AWB number to track my order on Ecom express web site today it's 20oct 2020 but still I didn't recieve my shimpment and now on Eco express website it's showing that my shipment is RTO locked. Ecom express totally fraud and they provide very poor service also there customer care services...
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H
Hello Kolkata
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Where is my oder

Address:2no nataji park bandel hooghly

19 October not delivery awb number[protected]...
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G
GAURAV31010
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Orders not received

Address:Herbelife products

Dear sir
I m sending to the msg ...till date not received this order.
Dear Customer, your HERBALIFE "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] PIN: [protected]...

How can I take it reply me..
Kumar Gaurav
[protected]
[protected]@yahoo.com...
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P
Preethi Pradeep Kumar
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Fake product delivery claim and irresponsible team

I ordered a product from myntra. My product had reached the Delivery Centre on the 16th. They say they attempted delivery and failed but won't return our calls. They shout back at us when we ask about our product. Earlier I ordered from Vaadi Herbals and my product was damaged. I didn't complain because I let go of this. I'm making an international call and when I ask if this is Ecom they disconnect. They do not even deserve to work anymore....
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S
Shrikumar Sarade
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Indapur deliveryman Parcel not delivered

Deliveryman of INDAPUR ECOM EXPRESS, Kept parcel with himself from 12.10.2020.to 18.10.2020 asper tracing, and now on 19.10.2020 he mentions on tracking that parcel returned to origin. He does not called me even a single time within a week. AWB [protected]
I say he done it purposely.
I complained to Ecom express customer care but no action is taken.
I also emailed this problem to Ecom express but no action had taken by...
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S
Sitalakshmi M Mkd
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Product too low quality

Address:sitalakshmi m , Sri Devi Kripa house, Mukarikandam

Awb [protected]...
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Address:LNMIIT

Dear Team,

My item was reached on destination address but last two days delivery boy said due to OTP issue i will not delivered this item. why your technical team is not resolving this issue. Please take action on priority....
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B
biswa414450
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Fake product /damaged/no product

Address:bangalore

I booked a noise smart watch with a noise wireless headphone total cost arround 1699. but whem they send the product there is no smart watch also headph is there.only a road side simple watch cost arround 100-150 is there..when the delivery boy came i told him to open that so that i can check..but he forced me not to open .if i want to return after received immidiately i will get the link for return with details..i enquire with him several...
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I have made payment to ecom for the order delivered, the order is wrong so pls withold the payment made to u by me and ask the vendor to contact us....
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Sir, your delivery agent picked two product from my house, that second product is scheduled to pick from some other shipping company but I don't understand why he done so.please I want my product back.AWB no.[protected]...
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A
Arghadeep Roy
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Libas Women Kurta and Palazzo Set Rayon

Address:Kolkata

I ordered this set of kurta and plazo on 9th October from Flipkart and it soon got shipped to ecom express. It was to be delivered by 14th October and the shipment was quite near from where i ordered the product. If it was to be delivered by Ekart logistics it would have been delivered way before the estimated date. I'm hugely disappointed with Ecom express i talked to their customer executive as well they themselves were unsure about where...
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K
kinnu sanjith
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Returned pickup complaint

Address:Soumya bhavan, Kuttichal PO

I placed a return request for meesho. But no one came to pickup from ecom
Ecom executive doesn't call me. My customer is very upset. Pls help me...
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S
Susmitha Ajjuguttu
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Received different item and not exchanged

Address:Visakhapatnam

My order no is 43016677_1 through Ecom Express from Nagajyothi m
I have recieved different item. My dealer told me he will exchange.
It's already 10 already. No one has come to exchange my product.
My return code is 394101, 78.
My dealer contact no is not working.
Try to solve this issue...
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My shipment from firstcry awb number [protected] is not delivered to me i even called your customer care but they just told me they will look through it within 72 hrs but after that they didnt bother to send me any ingormation related to my shipment through mail or text this is very disappointing from your end, this is how you serve your customer, right? I just want my package back to me within 24 hrs anyhow. And if you dont solve my issue...
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Package from firstcry, awb no. [protected]
Delivered to the incorrect address not known to me on 14th of october . I am very disappointed with your service, this is very disgusting. I just want my parcel within 24 hours, i even called your customer care number but they didnt send me any info through mail or text msg. Is this the way you treat your customers? They trust you....
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NagoorJhan Basha
from Bapatla, Andhra Pradesh
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Order showing as delivered but not delivered

Address:DARSI

Aws number [protected]
paytm order
money debited but order not deliverd...
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Address:Satavli Rd, Lanja, Ratnagiri

I ordered shoes from Myntra which was delivered to me on 04th Oct (AWB No [protected]). The product delivered to me was different hence i returned it to the delivery boy of E-Com Express on the same time itself. After giving back the product i placed return request in Myntra, but now they are saying that the product has not reached to the seller. And return requested was rejected by me. When contact the delivery boy, he told me the product...
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I ordered 4 product from myntra on 11.10.2020 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled for 5 days in a row. No update has been provided by the courier service. This is so frustrating. Please i need them before 20 October. AWB numbers are [protected], [protected], [protected] and tracking screenshots are below....
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