Ecom Express Complaints & Reviews

I have booked product on 10th oct from clubfactory and has been shipped by EcomExpress The status is showing as delivered. Delivery person have not contacted me regarding the delivery but the status is updated as delivered. I have raised the complaint on the same with 5 AWB numbers but no body is responding all the time they are telling tto wait for 24hrs. Its been 20 days now but no response from your end...

The parcel was broken already. I had ordered JBL earphone which is Missing and had received the cloth.

Order number : FLEX AwB [protected]...

When I requested this delivery person to deliver the product to me at my home, he refused home delivery and shouted at me.
He asked me to come to the place where he was - that is 5 kilometres far from my home.
**I have call record proof also....

Our delivery boy is very misbehaving with us and forcing to buy products which we want to replace...

This is one of the fraud ecommerce ever just by cheating people regarding fast delivery and good service and all I received the package from ecom guy and I paid him the amount via cash on delivery instead of giving change he showed me attitude it happened like 3 times all 3 time these guys are playing the same trick not having change not have change I let go twice but today also happened the same thing I request the ecom express team check...

We have ordered a product bearing tracker number [protected] without any intimation done the product was sent back. The staff members in the ecom express local office responding very badly...

Tracking id-[protected]
Mobile no-[protected]...

I have ordered a product and it has to be delivered on 20th September but till today(31st oct) I didn't it. I have called customer service many times but no use. They keep on asking 2 days time everytime I call them....

Today 30.10.2020 at 11 a.m a headphone Delivered by courier Ecomexpress.This product was broken, I see when, I opened the pack, infront of courier delivery boy .I am order another headphone but this product so different .This headphone is not working properly.so, I request you to return this productand refund me, from somnath Ghosh, vill ichapur, p.o prithiba, p.s Habra, north 24 pgs pin 743704, please help me for return this product thanking...

I have order one short from myntra and it was to be delivered at my home as promissed by the myntra company. But the delivery boy behaves rudely that why i should come to home to deliver you. We will only reach a certain location. You have to come to me to receive the product. Myntra ships product through ecom express and he told me if i returned the product you can complain no where against me. Ecom should take proper action against him....

Sir actually I haav purchase from Myntra app from slipper and innerwear for discount price bt your courier partner without information return the products so I loss of amount approximately 2000rs...

My order from Myntra with tracking number [protected] has not yet delivered to me. I contacted the ecom express they were telling that the product will be delivered by 28 th October 2020 but I didn't received it yet. I talked with the customer care executive but he was not able to hear my voice. Please help me with it and let me know when I can expect the delivery of the item....

On pincode 193411, we face so much difficulties. We are using your services for a long time, please advise your delivery boys to deliver items on the gate as those locations are reachable....

Hi
I sell my products on meesho application under the brand name AARANI. They have a tie up with ecom expresss. I am receiving wrong products in the cutomer return. This is a fraud done by either customer or the logistic team. I have incurred losses woth 10, 000 - 17, 000 till date. Kindly sove this or take strict action against this and provide some compensation or this...

I purchased product from BASSDEAL site (SONY EARBUDS) but company sends me wrong Product (JBL headset) with low quality. after that I trying to contact ompany but not getting proper reply from them either getting any idea about product change Or refund process.

kindly look into this matter

My contact No. [protected]...

Hello, I have ordered some clothes from myntra at Kurseong (734203) and it reached the designated city on 26/10/2020. I received message from courier service stating my product having AWB no.[protected] will be delivered to me the same day but the delivery guy calls me in the evening stating he won't be able to deliver me the product that day, I said there was no issue and he can deliver it to me on next day. Very next day i.e 27/10/2020 there...

Hello Sir
my name is Dheeraj dhakad
Address - Word no 6 bhnade road indergarh pinocode 475675

I am a online selller on Amazon And Flipkart

My Amazon order is pick up ragulary by your indergarh (ide) ecom partner

i want to start pick up for Flipkart so please open indergarh (IDE) code for pick up Flipkart Vender pick up...

My order tracking id is [protected]..
I did not received my order but in status shown that my order has been delivered......

I have been tracking my product where the website shows that pickup is failed due to shipment not ready. The seller confirmed that shipment is indeed ready and the courier service: Ecom Express must pick it up....

I am Rohit Tiwari and I am employe of ecom express. Aaj mujhe bukhar bahut tez tha raat se hi aur main subha mein apne manager ko call kiya aur main unse bataya ki sir mujhe bukhar hai main aa raha hu dava le ke office me baith jau ya 10-...