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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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1467
+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 168

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M
mamat60
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Feels about human emotional

Address:Ecomm expess store, Cheepurupalli, vizianagaram district,Andhra pradesh, India 535128

The product from Flipkart was out for delivery two days ago, But no one has contacted till now.
I went to ecomm express store. That wish master told me that I will not deliver your product more. I will cancel all your products. If you are raising a complaint I will not consider it. This is the situation I faced at ecomm express store. The Wishmaster is very rude to me....
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B
Bitupan Kalita
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Puma Xray lite lace up causual shoe

Address:Bahadur Chariali , Tinsukia,Assam

The shipment comes to the delivery hub but didn't contact me on time and now the shipment return to it origin.
Please kindly do something about it....
+1 photos
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R
Rishav30
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I'm complaining about delivery

Address:House no 5 Flat no 202 3rd cross road venkatadri layout dornasallipalya jp nagar phase 4 Banglore Karnataka

I ordered a product from Myntra and the delivery responsibility was given to your company. The product i ordered was showing that it was delivered but I have not received any product. I have raised a complaint also but your customer service is not giving any reply.
My Awb no is[protected]
Please help me because i have done pre payment. Now my money has been stuck....
+4 photos
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A
alex thomacha
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Delivery person not call

Address:Gudalur the nilgiris

I have ordered 5 dresses...that delivery person not call my customer...I am also check our mob... That order cancelled... I cal to local ecom supervisor and ask...only One time cal to customer then they don't pick up the call that parcel lol b return...
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Address:Ecom express, Aluva, Ernakulam, Kerala
Website:Ecom Express

The delivery agent contacted me and asked delivery address and say he will delivered it by afternoon. Afternoon he again called me and asked my personal number after that the order status changed to delivered. I didn't get my parcel. When i tried to call back the call didn't connect as he made internet call (we cant call back). This is my AWB no ( AEPL AwB [protected] ). I mailed twice regarding this matter on your website but i didn't get...
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Address:Vadakara Ecom express office

I have ordered a product (Mixi) from flipkart. Today I got a call from delivery boy vatakara Ecom office. He is asking me to come and collect the product from their vatakara warehouse office instead of delivering the product in my door step.
He told me that he is having only two wheeler and he cant carry mixi. I told him deliver to my house in orkkatteri town but he was threatening me that if I am not collecting from their warehouse...
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Address:392 CHANAKYA PURI BUNDELA SADAR MEERUT CANTT, NEAR SAI BABA MANDIR

Dear Team,
It very bad sad to say Ecom is a brand & prestigious logistics service provider, I am Neptune Enterprises C/O Varun Kumar from Meerut Amazon seller, mostly Amazon returned product comes through Ecom, I just want know at the time of return pickup your delivery boy do not know what product is to be picked from buyer? Is box empty or product inside? they don't have idea empty box weight or filled box weight?
In My knowledge...
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R
Rishabh Kesharwani
from Powai, Maharashtra
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Please give awd number to track my details

Address:Teonthar

Please Sir Give Me my AWD NUMBER...
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G
Gyanu86
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About the delivered product

Hi Team,

This is regarding the product delivered and I have experienceed this twice in a month.
The package was already opened and when I asked this to ecom express guys they told me to contact their supervisor but I didn't get any solution as he told me he cannot do anything.
Would request you to check this and sort this out asap.

Thanks!
Gyan Ranjan
[protected]
[protected]...
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Hi, I placed an order from Flipkart on 16th Oct and the order was shipped on 18th Oct. I was provided with an AWB number to track but that AWB number does not exist on your website and I am unable to track my order. This is the AWB number provided - FDSP[protected]....
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A
amitsb1989
from Noida, Uttar Pradesh
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Regarding carelessness of delivery boy.

Hello Sir,

I had ordered an inverter from Amazaon and it was sent via Ecom Express having tracking number :[protected].

The pathetic part was that yesterday delivery boy called us and asked to collect the consignment from their warehouse that was 25 km apart. We requested him to deliver it at semariya location which is 20 km apart from birsinghpur and we will collect the parcel from there. Deliveryboy said he...
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T
Tech-Mech by deepak
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Oder cancel by me

Plz cancel my order because my Oder no is AwB [protected] .. because I am not able to paid money at this time so I want to cancel my order thanku...
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B
bijubsd
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Misbehaving of delivery boy and not delivering my product

Address:Biju Bhavanam, kannara p.o, santhinagar, Thrissur

I booked a product from flipkart and it is delivered by econ service. Today a delivery boy comes to my house without calling me. I asked him that why you don't call me. Then he shouted me without wearing any mask and returns my product without delivering me. Then he refunded my product without my permission. I don't want refund, i want my product back. I want to register my complaint and take action against the delivery boy due to his misbehaving....
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S
Skfaiz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Order hasn't been delivered,and I am getting confirmation message that your order has been delivered.

I had ordered Hoods for my Camera Lens using flipkart which I had paid for that already, today 27/10/2020 was the deadline to deliver the product, I got message from flipkart that the prepaid product that has been ordered by me is delivered, I am amazed I hadn't got any call from delivery boy and also didn't got my product, now I am placing call to the agent (I got his number from pre notice delivery message that my product will deliver today)...
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P
Prakash@1995
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Item not delivered but show delivered.

Address:Rampur chaklala, jandaha vaishali,

Delivery person call me and ask the exact location to deliver, after confirming location he said will deliver within an hour, after 2-3 hour status showing delivered, but still I haven't get the item.

I don't know without delivering item how it can show in the status delivered.

Pl check and update me....
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A
Asthakgolu
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Delivered unknown address

Address:Village, Kunda Harnamganj, kunda, Uttar Pradesh, 230204, near Railway station
Website:Ecomexpress

18th October, product was delivered but it was delivered unknown address, what should I do?? Please pickup the product and deliver to same address or call for customer.

Name- veeru Kesarwani
Mob. No. - [protected]...
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Address:Arsh Riyazz 999,3rd main road Phase 2 Block 7, Hosakerehalli, Banashankari Stage 3, 3rd Main road hoskerehalli B.s.k3rd stage Bangalore Bengaluru Karnataka - 560085 Phone number: 8869038231, 9164076051

Product is not good for very bad product...
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T
Trend house RS
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Wrong deliver

Address:343 brc gate prabhunnagar udhna surat nr reliance petrol.pump

The Silk Sparkle — Delivered wrong product
on Oct 4, 2020
I have booked salwar suite of Rs.1099 but when i have opend it is only plain saree cost of 200
My order number is [protected]. And silk sparkle order number is #412920...
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അനീന അനീന
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My courier show delivery failed 2 days already

Address:Kurumpaoor Kottarakkara kollam691506

My courier show delivery failed 2 days already submitted phone number and correct address courier agent don't CONTACT me to given number...
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R
Ravi Kumar mourya
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Wrong itam received

Address:Luniyawas goner road Jaipur Rajasthan India

Sir mujhe wrong itam received hua hai mujhe mera amount return chayiye sir... please...🙏🙏🙏...
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