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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
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882

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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 171

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NagoorJhan Basha
from Bapatla, Andhra Pradesh
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Order showing as delivered but not delivered

Address:DARSI

Aws number [protected]
paytm order
money debited but order not deliverd...
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Address:Satavli Rd, Lanja, Ratnagiri

I ordered shoes from Myntra which was delivered to me on 04th Oct (AWB No [protected]). The product delivered to me was different hence i returned it to the delivery boy of E-Com Express on the same time itself. After giving back the product i placed return request in Myntra, but now they are saying that the product has not reached to the seller. And return requested was rejected by me. When contact the delivery boy, he told me the product...
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I ordered 4 product from myntra on 11.10.2020 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled for 5 days in a row. No update has been provided by the courier service. This is so frustrating. Please i need them before 20 October. AWB numbers are [protected], [protected], [protected] and tracking screenshots are below....
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M
MoupaliSaha
from Powai, Maharashtra
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Prepaid product cancelled but showing delivered

I had ordered a t-shirt from Ajio which was to be delivered by Ecom express. I had called the delivery executive of Ecom express and told to cancel my delivery as I'm out of state. Also on call from Ajio I told to cancel my package. But the delivery status of my package shows it was delivered. It was a prepaid package. I want refund. Please look into the matter.
AJIO order ID: FL[protected]/[protected]
Ecom express AWB no[protected]...
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Address:Www.ecomexpress.in

I have ordered Nayo Woman beige and green kurta with green plazzo from myntra, msg shown that i have recieved my order on 11 oct, but i did not recived yet.plz resolve my issue as soon as possible.
seller: bhumi e retail private limited.
Site: myntra
My name: sandhya thakur....
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P
Prathyusha Prathyu
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I got 2 courier

Address:3/326 kasunur road simhadripuram kadapa pin 516454

I got the courier before 2 days ago but again I got the same but i did not order...
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Address:Lo colony bachra Chatra jharkhand 829201n

Ecom express delivery boy don't deliver products at given address he says that company dont give him any petrol for our address or he says your address is out of reach from our area of surrounding and refuse to deliver products at my specific address or at my home.

Address: Q1 l.o.colony bachra, post bachra, chatra jharkhand, pin 829201...
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Address:Electronic city Bangalore

Delivery boy advising customers to use flipkart Or Amazon instead of Meesho as it is fake. And Customer was informed by delivery boy that the products are used or waste clothes.

With above comments assigned delivery boy did not deliver the product to customers. He has denied to deliver the product. And updated the status as customer rejected.

Deliver boy number ( Executive) : [protected]
Location : Electronic...
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Address:Po-Banmankhi ward no-06 Dist-Purnea (Bihar)

My awb no [protected] was to deliver today but I didn't get my product.And I got message and email regarding 'product delivered'.I shocked and try to contact my delivery boy no which I got in Message when I entered pin, It is saying that pin is wrong, how is that possible...
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Address:India

Hi,
I have ordered chinos from Amazon on 11 Sept 2020, which was supposed to deliver at my address on 18th Sept. It was a prepaid order and order ID[protected].
The delivery partner was Ecom express for this order and tracking ID-[protected]. The product was reflecting delivered on 14’Th Sept. This was an OTP delivery and I have not shared it with anyone.
This product was actually not delivered to me. It was...
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D
Devipriya Agasthiyan
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Product not delivered.. Awb 2637008113

I haven't received my product.. But status shows delivered......
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S
sougata Dey
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Us Polo Jeans Delivery Issue

Address:AMADPUR HARISHAVAPARA, MEMARI,PURBA BARDHAMAN,713154

SIR,
I like to draw your kind attention related to a product delivery. I ordered a product [ID-[protected]] on 06 th October from myntra which is prepaid one. Today is the expected delivery date. But I still not get this product . I called several time in myntra and ecom express(which is responsible for delivery of the product) but i can't see any further update about this product. They do not want to provide any information regarding...
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J
Jyoshnajo
from Hyderabad, Telangana
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Very bad service ( not delivered my item)

Address:plot.no:532/A, uskhebhavi, ramachandrapuram, hyderabad

Awb no [protected] not delivered yet. This type service i never saw. Please update your self. I have done so many call to customer care he was saying sorry for delay delivery within 24 to 48 hr's it may deliver. They didint delivery the product now....
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Address:Delhi

Ecom express is the worst customer service in India. Their customer care executive are not even responding to all our queries. I have faced this type of issues many times. They returned my many orders without even contacting me and they are saying Amazon is responsible for all. They are making Amazon as guilty. And there is no option to give feedback and reviews on their website. This things should not happen to any Indian citizen especially...
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V
vishnuprabhasri
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Not attempted delivery

Hi Team,

Shipment AWB - [protected]
PIN - [protected]

The delivery didn't made attempt for delivery and stated delivery failed.
from oct5th i am waiting for my parcel.

Yesterday ( 11/10/2020 ) got call for address confirmation and not received my parcel.

worst delivery by ECOM, unable to track delivery by call also....
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Website:Ecomexpress.com

For Awb no: [protected] it's been 4 days since it's in OFD lock. The clients wants it urgently for her birthday. There is no update from Ecom express at all.

Kindly call the client asap and reattempt the delivery...
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V
Vikashk172
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup related Query

My Awb no is[protected] . i have booked Ecom service for Parcel
but my Parcel is not yet pickuped
its showing pickup rescheduled since 8 oct 2020...
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V
Varshitha Preethi Ch
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Very very very delay delivery

You are running a very bad services... better close your service... why u people are taking decades to delivery the product......
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Address:59/140 Servaikaran New Street ,Shencottah

Product Name-Sprout Maker...
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M
monikabalan
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Courier not received

Tracking number AEPP[protected]

Packing dispatched on 26/9/2020.. From surat to Chennai still not delivered...
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