Ecom Express Complaints & Reviews

18th October, product was delivered but it was delivered unknown address, what should I do?? Please pickup the product and deliver to same address or call for customer.

Name- veeru Kesarwani
Mob. No. - [protected]

Product is not good for very bad product

The Silk Sparkle — Delivered wrong product
on Oct 4, 2020
I have booked salwar suite of Rs.1099 but when i have opend it is only plain saree cost of 200
My order number is [protected]. And silk sparkle order number is #412920

My courier show delivery failed 2 days already submitted phone number and correct address courier agent don't CONTACT me to given number

Sir mujhe wrong itam received hua hai mujhe mera amount return chayiye sir... please...🙏🙏🙏

Delivery guy refusing dors step delivery.he is saying "if you want take it or else leave it".

My order not yet received neither being contacted for delivery but status shows been contacted and not accepted for delivery. Nw I see that present status isofd lock applied. Kindly check up with them and get it delivered at the earliest.

Tracking ID [protected]

VIDHYA N

Respected team
As I am out of town, request you to deliver the parcels if any after Tuesday.No one available to collect from nearby

Since two days there is no update on my package.Last update was bag scanned at DC and it has been like that since the last two days.Customer care has no idea as well.

I was supposed to receive the order by 24th.

What kind of courier company keeps their consumer in the dark.
My AWB no. is [protected].

Atleast give me an update when will I receive it?

I want to exchange Top.AWB no is[protected].I have not asked for any type of rescheduling.Ecom messaged me today that my return request has been cancelled as I asked for reschedule.But I have not asked for any type of rescheduling.

I ordered plum night cream on 18th October. On 21st October it came near to my location and at nearly 3 o'clock it was updated as delivered. I waited three more days for delivery but still I didn't get the product. Today's on 24th October I am rising this complaint as I am tired of waiting
AWB number :[protected]

Hello,

Its regarding my recent order of "red pout handbag" and "tweens innerwear combo pack".

I have placed a return request for both of these product. I got message on 21st october that your " red pout handbag" will be recieved by today.

Same day I got message that your "tweens innerwear pack" will be recevied within next 7days by ecom express.

I got a call on 21st october at 05:37PM from number [protected], he said there is a return pickup from you. And I gave him my packet of "red pout handbag".

After few hours I receive another call regarding return of same packet, I told him that packet is already received by ecom express agent.

So they mark my " red pout handbag" to "unable to pick return".

I complaint regarding this more than 5 times but nobody helps me.

Now I have seen that return of " tweens innerwear pack" is marked as picked up successfully.

So there is a big mistake done by ecom express agent, they picked my "red pout handbag" instead of "tweens innerwear".

I still have " tweens innerwear packet".
I am attaching screenshot regardung this. Please check the collected packet from your end and solve the issue.

Please contact me for more details
ph: [protected]

Team,

This is regarding my shipment tracking id [protected] with ecom express, which is not being delievered and false remark has been updated which status"customer refused to accept" no one call me for delivery also stupid answers are given by the call centre executives

Product has been shipped on 19th october but still is on same courier service center and status showing Pickup reschedule every day.
it's already been more than 5 days.

When will it deliver to me
[protected] this has been stuck at Guwahati for long time and again at Silchar
[protected] this one shows status only for pick up resheduled since 10 Oct till today
[protected] this one shows shipped in Myntra and here at ecom express pick up resheduled please aleast deliver me one order I'm tired of checking every day please I need my order as soon as possible

I ordered the product on 17th October and on 20th October the order shipped shown on myntra.when I check on ecom express it shows pickup rescheduled.

I ordered 8 products in Amazon in 11 Oct.

All 7 products reached last week.

I noticed that my 8th product AROMACARE NAIL LACQUERS is couriered by Ecomexpress.

The courier team didn't contact me. My address and phone no
( [protected])given there is correct

My tracking ID is [protected]

Please deliver that product as soon as possible

Thank you

I have booked a parcel on Ecom services on 4 th Oct from Ajmer to San diego. The parcel is not yet received. I have called customer care for this but they are unable to resolve. Wrote mail on their customer service id but no revert. Very bad services.
Kindly look into it seriously and urgently. Also now i am so much pissed off so compensate me for loss of time.

The delivery person misbehaved on phone and returned the shipment awb no[protected], putting a note that addresses is not located.
My address is the simplest one, " 6, Company Bagh, Basti-272001 and in the posh area of the town on the road side in the heart of the town.
He said he is just nearby my home with some Raja Furniture and is coming in just 2 minutes but he returned the shipment and somehow my call was also not being taken on the given number in the SMS after putting the required pin.

I ordered a shoes from mynthra and payment done while ordering (Prepaid) and then I was tracking the product, then From ECOM express I got a message by saying order will be delivered today with AWB number and contact details and PIN and deliverycode and then delivery guy called me and he said " I'm on my way to your address, by 5 minutes I will be there and I will call you, please confirm your Delivery code" and I was in very bad mood and i blindly shared delivery code to him and I waited for 5-10 min I got no call, then suddenly message came saying that your item delivered, I really got shocked and tried calling him back but call did not connect because it's ECOM service phone number (which won't connect to delivery agent once the item is delivered) and I tried raising the compliant to ECOM service customer care but I do not know the current status of the item. I'm so worried, I fooled easily and how easily he cheated me, please I want my order and that delivery agent should be punished.