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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
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882

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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 173

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B
Bhargavi Yadav
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Regarding dress

Hi
Actually I was returning my 2 parcels but I must return only one of the parcel but I gave 2 parcel and now I dont know where the other parcel is ... I gave it to the delivery boy and now I am unable to contact him also I thought I should both the parcels soo I gave him both but he came for collecting one parcel only and he dint tell anything so I thought I should give both...
Can you help mee from your side can you contact...
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T
tipooo
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Playboy scent

Address:jitwarpur, madhubani, bihar

My order id is [protected]
it has been showing pickup rescheduled for 3 days
will i be able to get my product on time...
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S
Sandhya Reddy 17cs38
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I didn't received my product up to know

Address:Proddatur

The courier boy have picked up the product of return request in myntra and he said there is no tag for the dress then after that I cancelled my return request and I didn't received my product upto know...
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M
My sketch Art
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Missing Complaint

Address:B-7,hema Industrial estate ,near Meghwadi police Station Joeshwari East

Shipment Show Already Delivered .But Shipment doesn't reached to the Customer So Please take action immediately...
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I ordered a product from meesho app but i didn't get my parcel yet today is the last day... Can u plsss send me my parcel...
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P
proximaop123
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Shipping & Delivery

The shipment was picked up on 16th September from West Bengal. It usually takes max.7-10 days for shipping from Delhi/Mumbai to my location & West Bengal being the nearest. However they promised to deliver by 2 Oct. & the parcel reached the delivery center nearest to me in that date. Its 5th October today & to date the parcel has been sitting there with no plans of delivery. Is this what ecom is ?...
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I want please replace it, as soon as possible. I want big size and best quality.please change duplicate instrument, I hope you will understand it. AWB [protected]
MAP ID 13518796
Order date 09/28/2020
Please contact [protected]...
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Address:All over India - bad experiences in Kochi and Trivandrum

Ecomm express is the worst courier service I have ever seen. I have encountered a lot of problems while seeking the services of them. Unfortunately the products I order from online websites end up couring the products in Ecomm express and it takes days or months (almost more than a month from the date of delivery) to reach us. I feel that this company should be shut. They even give false guarantee regarding their delivery dates and we end...
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D
Dikshika Thapliyal
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Irrelevant whatsapp messages from delivery boy

Our pincode is 325208. All online orders here come through ecom service. There is one common delievery boy who come here on daily basis. His name is Kamal Nagar. Ph number- [protected]. He come from ecom anta district.

Im getting irrelevent messages from this person at night 10.43pm on watsapp. And when we are calling from our end he is switching off his number. As a proof im adding a screenshot of his message. I expect ecom...
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D
Dr Teressa
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Not delivering my order on time

Address:BN Hospital and Research Centre Kulikawn Near Kulikawn PS

My order has been stuck in Guwahati for almost one month I can understand it is due to pandemic if not on time or alittle late but why this is too much!!! my order is not moving at all... I send an email no response at all.. call a customer care no response!!! pathetic... other couriers are doing their best deliver everything almost on time. Please Solve ASAP...
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M
Melody Ahmed
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My order is not delivered two times

Address:Dr. ANSARI ROAD, Aminpatty, Nagaon , Assam PIN-782001

My AWB order number [protected] is not delivered though I've delivered two times that order cause your delivery boys are not delivering it on time. They came to my place when I was outside the city they make sure me they'll provide it tomorrow but still now they're not even delivering it. How many times do I have to order the same thing because of your bad service ?...
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Address:Goodarigunta ,kakinada ,533003

I have purchased some products from myntra i have received all the product which was shipped through ekart logistics but one of my product is shipped through ecom express, i should receive my product on 28th September on 30th September i have make a call to ecom express regarding my product they sai that you have to share delivery code otherwise it will be returned to the origin, if you share your delivery code we make it as delivered and...
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Address:Malshiras

My order from amazon with AWB NO [protected] was scheduled to deliver on 26 sep 2020 but it was not delivered to me and reason updated as "Shipment un-delivered Consignee/location not accessible due to COVID-19". But same day my another order delivered (AWB NO [protected]). So I rescheduled order on 28th sep 2020, this time delivery called me disconnect phone after one ring and updated the status as "Shipment un-delivered Shipment attempted...
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J
JainShreyansh1102
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Parcel not returned to origin

I have a shipment through ecom express. Because of some reasons it was not delivered to me. Since 15 days its showing status as RTO LOCKED. Its not returned back to the origin.
Awb no. [protected]...
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B
Bhaskar Seth
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Invalid Tracking id

I have ordered a hp keyboard and mouse set. It has been mentioned in the Flipkart with it's tracking ID - FDSP[protected]. But this id showed invalid. Why is it happening with many customers?...
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P
Preetimai Gahan
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Myntra return pickup misplaced

Address:HOUSE no. 102,SAI ANAND APARTMENT,AT-GHANGAPATNA,PO-KANTABADA,PS-CHANDAKA,BHUBANESWAR

There was return picked up by Ecom Express on 7th Sept 2020, AWB[protected], Return ID- [protected] but is not delivered to Myntra warehouse and we have received our refund yet.
The product has been picked up by Ecom Express Agent operating in the locality having PIN code- 752054, Place-Sai anand Apartment.
The Agent visited our apartment twice first on 7th Sept for a Saree pickup and next day on 8th Sept for other two products...
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K
Kingrajat
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Non delivery of order

Address:MOHANPUR SAMASTIPUR BIHAR

My order from myntra with AWB NO [protected] was sheduled to deliver on 29 sep 2020 but it was not delivered to me.I called at ecom xpress office Mohanpur Samastipur Bihar and talked to some delivery agent with phone no [protected] he talks very rude any misbehave with me and said that he only deliver parcel of same delivery not deliver parcel which delivery date passesout.He said that at any cost he will not deliver my parcel to me.I recieved...
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S
sharona is
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Return pickup status

Address:payyannur

I have requested to pick up my product with order id 94294753 from meesho reselling app. Reverse pick up from ecom express with AWB number[protected] was done on 22.08.2020. But status of my request shows return pickup was not completed. A courier boy from ecom express took my product back but i didnt got my refund due to wrong status....
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C
cajoseph
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non delivery of the parcel

As per the tracking details, my parcel is at calicut medical collage location of ecomexpress couriers for last 10 days. But the delivery to my office address, in calicut city, is still pending. I have contacted twice with their customer care regarding the issue. But they are not responding....
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F
FAROOK_Official
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shipment rto lock without reason

Yesterday 28/09/2020, the shipment is received in hub but not delivered.
Today 29/09/2020, it's shows shipment rto lock...
Pls revoke the shipment rto lock before it's going to shipper area...
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