Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 1, 2024
Complaints 6402
Resolved
1262
Unresolved
5140
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 174

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Devarajtk
Report
Copy

Cheated with otp

Ecom express executive[protected] pin in[protected] they asked for delivery code and I told the code but they do not deliver the item...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
solanki hasamukh
Report
Copy

Product is wrong item

Address:Solanki Hasamuk Japli Khad Chowk, Near Bavla Police Station, Bavla, Gujrat 382220 9081661020

Mene jo order kiya tha wo nahi aaya he dhusra bhej diya he to pliz muje riten karna he mera awb [protected] he or mera no.. [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siva_phaneendra
Report
Copy

Unethical behavior from courier service

I ordered a product on e-commerce portal, it was shipped with ecomexpress courier service and it was supposed to be delivered 26th June at the door step. But the courier guy asked me take the product from another location which is 4KM from my location.

I need my product at the earliest and courier tracking no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SureshKUpadhya
Report
Copy

Awaiting delivery

My order is not delivered till now it has medicines and it was suppose to be delivered by 22nd sep. Till not its not delivered and customer care is worst
They don't know except talking like radio telling same story every day.

[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Thikri / Rajpur, 451660, M.P.

My order from Flipkart arrived at the Ecom office on 25 September and it was out for delivery on 26 September which I missed. On 27 September I went to the office enquiring my order with my id card but they refused to give me that order on that day and told me they will deliver it tomorrow but today I am writing this as I have not received the order still it's not out for delivery and I heard the supervisor talking to the delivery executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raaj Kumaar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"Pickup rescheduled" status for last 5 days

"Pickup rescheduled" status for last 5 days does my package is lost or forgotten or no space in vehicle to transfer?

As checked with Myntra their one and only response is we handed over to ecomm express logistics kindly check or track with AWB bill number.

When raised several queries on ecomm express portal there is no response from them till now....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bharath5963
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

awb no: 8587201170 has not yet delivered since 11 days

Sir, my order for awb no: [protected] has not yet delivered since 11 days, please deliver it as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rehana Rais
Report
Copy

Not received but shows delivered

My tracking id [protected] shows delivered but i didn't get it yet. I've been complaining since a week now and they ask me to wait for 24 hours everyday. Such a scam. Never trust this delivery service. Pathetic. I have lost my money didn't get the product either...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muhammed Nafie
Report
Copy

My order is not received, very late....

Address:Muyipra,Vadakara,673542

Hello, i am muhammed nafie

I am ordered realme c12 in realme store.
Please fast deliver my product. This is very important. Please deliver my order today.
My request take seriously. Ok!!

Tracking id: [protected]
Order id:[protected]
Courier: ecom express
Ordered by realme store

Contact vadakara ecom express courier and request to deliver today... Fastly...br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonanandu
Report
Copy

Kurti

I got my percal today... But delivery boy ask for my identity proof... When i saw him my identity card he click pic of my card then handover my parcel bt now i am worried about my proof... Plz tell me it's is illigal or not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ak vaghela
from Jaipur, Rajasthan
Report
Copy

Product not received jbl ear phone

Address:Chichrasar sedwa barmer Rajasthan 344706

Sir
I haven't received my product no any call and sms also show delivered
Plzz send my product on my address it delivered in barmer but my address sedwa
Awb number [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sureshkumar Govindasamy
Report
Copy

Orders returned with fake updates

Awb [protected] (Old complaint)
New order awb:
[protected]New complaint)
My mobile number for contact [protected].
The ecom express closed my complaint without proper resolution. My orders keep on return by vellakoil delivery agents. They never called me for delivery and never tried to deliver. Ecom express refused to give me delivery agent name and mobile number. Customer care not provided any resolution. I request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANIl Kumar dolai
Report
Copy

I want not received yet refund

Address:Kokkiliputtuga in Srikakulam

My no [protected]. My account no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sureshkumar Govindasamy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecom express product returned with fake updates

My order keep on returned to seller by ecom express fraud agents in vellakoil.
Awb [protected] returned without contact me.
New order awb:
[protected] also done fake update. Might will return soon.
Ecom express not taken any action against vellakoil hub fraud agents. I have done multiple complaint on customer care. So i expecting government to resolve the same due to ecom express keep on safeguards fraud agents....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
My order with tracking id [protected] shows delivered but i didn't receive it. I didn't get any calls from the courier or my neighbors didn't get it either. I have complained multiple times to ecom but there has been no response from their end. I have been waiting for the past three days.
This is highly disappointing. Please arrange for the delivery as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:India

My order with tracking id [protected].
It shows delivered but i haven't received it. I have complained multiple times to ecom regarding this but there's been no response from their end. They simply ask me to wait and i have been waiting for the past three days. I didn't get any calls from courier and my neighbors didn't receive it either.
This is really disappointing. Please arrange for my delivery as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Rolla, Anantapur dist, andrapradesh 515321

I have ordered a roadster white shirt and highlander black pant in myntra.. And due to size issues i have placed return request, the delivery boys took the products and didn't updated and saying' packing covers are limited, we will update later'. Now the time is over and didn't updated and products also with them... The delivery boys behaviour is rude and not responsible...
I had complained to myntra customer care but no use... I want...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
My packet is mean to deliver on 9 september and i wait whole day for delivery boy but at the end of the day i check status of my packet its shown delivered even there delivery marked my signature and on the other side i didn't even get my packet and after that i complaint about it on customer care at that time they answered it take 72 hours to resolve your problem and after that i call complaint center so many time but i always get this response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Mohite-Patil
Report
Copy

Not received my parcel yet

Address:Wadegaon naka, sangola
Website:[email protected]

6 parcels pending from dated 15-9-20 plz confirm...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:264, green plaza , golden chowk , nr d-mart, mota varachha surat

During lockdown some of my courier not reached at my office. Kindly call on me on #

Awb no of these order

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy