Ecom Express Complaints & Reviews

I had ordered a t-shirt from Ajio which was to be delivered by Ecom express. I had called the delivery executive of Ecom express and told to cancel my delivery as I'm out of state. Also on call from Ajio I told to cancel my package. But the delivery status of my package shows it was delivered. It was a prepaid package. I want refund. Please look into the matter.
AJIO order ID: FL[protected]/[protected]
Ecom express AWB no[protected]

I have ordered Nayo Woman beige and green kurta with green plazzo from myntra, msg shown that i have recieved my order on 11 oct, but i did not recived yet.plz resolve my issue as soon as possible.
seller: bhumi e retail private limited.
Site: myntra
My name: sandhya thakur.

I got the courier before 2 days ago but again I got the same but i did not order

Ecom express delivery boy don't deliver products at given address he says that company dont give him any petrol for our address or he says your address is out of reach from our area of surrounding and refuse to deliver products at my specific address or at my home.

Address: Q1 l.o.colony bachra, post bachra, chatra jharkhand, pin 829201

Delivery boy advising customers to use flipkart Or Amazon instead of Meesho as it is fake. And Customer was informed by delivery boy that the products are used or waste clothes.

With above comments assigned delivery boy did not deliver the product to customers. He has denied to deliver the product. And updated the status as customer rejected.

Deliver boy number ( Executive) : [protected]
Location : Electronic city Bangalore

My awb no [protected] was to deliver today but I didn't get my product.And I got message and email regarding 'product delivered'.I shocked and try to contact my delivery boy no which I got in Message when I entered pin, It is saying that pin is wrong, how is that possible

Hi,
I have ordered chinos from Amazon on 11 Sept 2020, which was supposed to deliver at my address on 18th Sept. It was a prepaid order and order ID[protected].
The delivery partner was Ecom express for this order and tracking ID-[protected]. The product was reflecting delivered on 14’Th Sept. This was an OTP delivery and I have not shared it with anyone.
This product was actually not delivered to me. It was not received by me or by any of my family member. I have raised the same concern to Amazon and got a revert that have to check with the delivery partner.
I have visited at the ECOm sikar Police line office and met to delivery supervisor-Ravi—[protected] and the delivery person Arun-[protected] (The delivery boy who delivered in the Shishu area).
I discuss with them and Arun agreed that he has not deliver to my address and forgot where he lost my product. Then Mr. Ravi said, “Don’t worry Sir, he will check and deliver your product in a day or two and if he lost it then we will pay your product amount”.
After that, neither Mr. Ravi nor Arun are replying my calls and there is no product deliver till date. I was waiting since 14 Sept that it will be deliver but not answer from your side.
Now the question is:-
How a product can deliver without taking OTP??
If a delivery boy and his supervisor accept that the product has lost, who will pay for that??
When I will receive my product or my payment back??
Why these kinds of things happening with a brand like Ecom??
How can a delivery boy cheat a customer to ruin a brand loyalty??
I am already suffered a lot. Kindly resolve this issue on priority and deliver my product or refund my amount.

Regards,
Ashish Sharma

I haven't received my product.. But status shows delivered...

SIR,
I like to draw your kind attention related to a product delivery. I ordered a product [ID-[protected]] on 06 th October from myntra which is prepaid one. Today is the expected delivery date. But I still not get this product . I called several time in myntra and ecom express(which is responsible for delivery of the product) but i can't see any further update about this product. They do not want to provide any information regarding delivery time and date . In this circumstances I wish that you look after this matter carefully, so that I can get my ordered product as soon as possible. Also in future there is no delay regarding any product.

Awb no [protected] not delivered yet. This type service i never saw. Please update your self. I have done so many call to customer care he was saying sorry for delay delivery within 24 to 48 hr's it may deliver. They didint delivery the product now.

Ecom express is the worst customer service in India. Their customer care executive are not even responding to all our queries. I have faced this type of issues many times. They returned my many orders without even contacting me and they are saying Amazon is responsible for all. They are making Amazon as guilty. And there is no option to give feedback and reviews on their website. This things should not happen to any Indian citizen especially common people. I lost my valuable time in this due to their bad behaviour.

Hi Team,

Shipment AWB - [protected]
PIN - [protected]

The delivery didn't made attempt for delivery and stated delivery failed.
from oct5th i am waiting for my parcel.

Yesterday ( 11/10/2020 ) got call for address confirmation and not received my parcel.

worst delivery by ECOM, unable to track delivery by call also.

For Awb no: [protected] it's been 4 days since it's in OFD lock. The clients wants it urgently for her birthday. There is no update from Ecom express at all.

Kindly call the client asap and reattempt the delivery

My Awb no is[protected] . i have booked Ecom service for Parcel
but my Parcel is not yet pickuped
its showing pickup rescheduled since 8 oct 2020

You are running a very bad services... better close your service... why u people are taking decades to delivery the product...

Product Name-Sprout Maker

Tracking number AEPP[protected]

Packing dispatched on 26/9/2020.. From surat to Chennai still not delivered

My Amazon orders are not delivering properly . automatically returning items without my knowledge.

I ordered an item on realme narzo 20 a fhone 30 september 2020 site it showed 'item is shipped' with awb number [protected], but while checking ecom express site it shows pickup reschedule from 2 october to 10th octobert no movement, finaly i ask where my order ?

I ordered an item on realme narzo 20 a fhone 30 september 2020 site it showed 'item is shipped' with awb number:[[protected]], but while checking ecom express site it shows pickup reschedule from 2 october to 10th octobert no movement, finaly i ask where my order ?