Ecom Express Complaints & Reviews

I ordered 3 books from sapna book stores. And they are coming in 3 separate parcels. Book shop shipped the parcels on 5th october. After 6th october nothing is updated on the website.
I want my delivery urgent and maybe no one is working on my delivery and it is still on bangalore.
Please contact with me. I need urgent help

3 of my oders were returned with out even contacting me. 1 is not yet delivered, the agent contacted me when i raised a complaint and said delay is due to shortage of staff and will be delivered on oct 3, it is not delivered till now (Oct 8). I googled for contact number but couldn't find one.in google review of ecom attingal (Kerala) facility there are many similar complaints by customers and they are replaying in such a unprofessional manner, insulting the customers. Here is the link.

https://www.google.com/search?sxsrf=ALeKk02iutlq-O8M1BV3W0Ll1bE_hcVBGg%3A[protec...⇄ rc_f:nav, rc_ludocids:[protected], rc_q:ecom%2520express%2520courier%2520delivery%2520service, ru_q:ecom%2520express%2520courier%2520delivery%2520service, trex_id:gpevqe

Sir,

I am a reseller. My coustomer want kajal combo pack so i ordered that. The product reached in our place and estimated delivery date given october 1. Delivery person contacted my coustomer but he/ she didn't delivered the product yet. Now the status shows shipment rto lock. Called that delivery person, but didn't attend the call, like irresponsible manner. Please deliver correct product to my coustomer. Product id :[protected].

I have made an order with peter england (Order number 3713409) on 13/09/2020. I have got a email from them stating the order has been shipped through ecom express. As per their order confirmation email the estimated delivery date was 21/09/2020 but the order is not yet been delivered. After the due date i have raised multiple complaints with both ecom express and peter england. But i have not yet received any information regarding my order. I could not able to contact with customer care also.in ecom express's shipment tracker it is now showing that the shipment information received and shipment rto locked. Awb no [protected] and [protected]

Delivery boy didn't delivery my order with awb[protected] please send my order asap

Hi
Actually I was returning my 2 parcels but I must return only one of the parcel but I gave 2 parcel and now I dont know where the other parcel is ... I gave it to the delivery boy and now I am unable to contact him also I thought I should both the parcels soo I gave him both but he came for collecting one parcel only and he dint tell anything so I thought I should give both...
Can you help mee from your side can you contact the delivery boy and ask him about the other parcel please...

My order id is [protected]
it has been showing pickup rescheduled for 3 days
will i be able to get my product on time

The courier boy have picked up the product of return request in myntra and he said there is no tag for the dress then after that I cancelled my return request and I didn't received my product upto know

Shipment Show Already Delivered .But Shipment doesn't reached to the Customer So Please take action immediately

I ordered a product from meesho app but i didn't get my parcel yet today is the last day... Can u plsss send me my parcel

The shipment was picked up on 16th September from West Bengal. It usually takes max.7-10 days for shipping from Delhi/Mumbai to my location & West Bengal being the nearest. However they promised to deliver by 2 Oct. & the parcel reached the delivery center nearest to me in that date. Its 5th October today & to date the parcel has been sitting there with no plans of delivery. Is this what ecom is ?

I want please replace it, as soon as possible. I want big size and best quality.please change duplicate instrument, I hope you will understand it. AWB [protected]
MAP ID 13518796
Order date 09/28/2020
Please contact [protected]

Ecomm express is the worst courier service I have ever seen. I have encountered a lot of problems while seeking the services of them. Unfortunately the products I order from online websites end up couring the products in Ecomm express and it takes days or months (almost more than a month from the date of delivery) to reach us. I feel that this company should be shut. They even give false guarantee regarding their delivery dates and we end up spending time at the place where the product is intended to get delivered. I personally feel that this courier company should really be shut.

Our pincode is 325208. All online orders here come through ecom service. There is one common delievery boy who come here on daily basis. His name is Kamal Nagar. Ph number- [protected]. He come from ecom anta district.

Im getting irrelevent messages from this person at night 10.43pm on watsapp. And when we are calling from our end he is switching off his number. As a proof im adding a screenshot of his message. I expect ecom to take strict action towards it.

My order has been stuck in Guwahati for almost one month I can understand it is due to pandemic if not on time or alittle late but why this is too much!!! my order is not moving at all... I send an email no response at all.. call a customer care no response!!! pathetic... other couriers are doing their best deliver everything almost on time. Please Solve ASAP

My AWB order number [protected] is not delivered though I've delivered two times that order cause your delivery boys are not delivering it on time. They came to my place when I was outside the city they make sure me they'll provide it tomorrow but still now they're not even delivering it. How many times do I have to order the same thing because of your bad service ?

I have purchased some products from myntra i have received all the product which was shipped through ekart logistics but one of my product is shipped through ecom express, i should receive my product on 28th September on 30th September i have make a call to ecom express regarding my product they sai that you have to share delivery code otherwise it will be returned to the origin, if you share your delivery code we make it as delivered and we will deliver your product tomorrow morning it self and it has been two days but i didn't receive any call or message from ecom express

My order from amazon with AWB NO [protected] was scheduled to deliver on 26 sep 2020 but it was not delivered to me and reason updated as "Shipment un-delivered Consignee/location not accessible due to COVID-19". But same day my another order delivered (AWB NO [protected]). So I rescheduled order on 28th sep 2020, this time delivery called me disconnect phone after one ring and updated the status as "Shipment un-delivered Shipment attempted - Customer refused to accept". I rescheduled order on 2nd otc 2020, delivery boy called me and he talks very rude and misbehave with me and said that package is heavy (5-6kg) and He said that at any cost he will not deliver my parcel to me. If ecom express can't deliver the heavy order then please don;t accept the it so that I will choose other option instead of waiting for order.

I have attached 3 photos 1 which is not delivered and 2 light weight are delivered,

I have a shipment through ecom express. Because of some reasons it was not delivered to me. Since 15 days its showing status as RTO LOCKED. Its not returned back to the origin.
Awb no. [protected]

I have ordered a hp keyboard and mouse set. It has been mentioned in the Flipkart with it's tracking ID - FDSP[protected]. But this id showed invalid. Why is it happening with many customers?