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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
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882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 176

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Address:Ghatgaon

Hi ecom express, dear sir, my product was not delivered but showing delivered my product please help me sir my tracking ID -[protected],...
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Dharmavarapu Venkata Rao
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medicine reached 14-09-2020 but not delivery to date.

Medicine reached[protected] but not delivery, to date more medicine delivery too late, my address. Why delivery late...
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Address:Coimbatore ecom express

Hello i'm ordering one girl baby dress i'm regularly tracking the details. Im from coimbatore, parcel was delhi to coimbatore. Parcel reached at coimbatore. Next day status is delivered. But i'm not received still now. I'm complaint regularly my vendor also complaint against parcel was not delivered yet. But nobody can response pls u can take a step and try to deliver my parcel...
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Delivery person is so rude qnd bad behaviour and denied my door step delivery and person is Coughing so much and not wearing a mask totally the person was very bad please remove him from my area delivery...
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A
ALEENA K ALEX
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Reschedule delivery today itself

I have received a call from courier service today but couldn't attend coz i was at work. plz reschedule it today itself as am available today....
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Address:No.12, Veera Nagar, Edapalayam Road, Thiruvallur - 602001

Dear team,
I have received the courier on 10th-sep-2020 @11.50am, after i opened the package cover i was shocked that mi.com sticker already scratched. And the inside the box mobile phone are not found. Immediately i have called and informed to the deliver person who has delivered the courier and his mobile no. Is [protected]. Kindly help me to give back the missing product.

Regards,
Mohan p.
[protected]...
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Swapna Bandhar
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Regarding paytm payment bank

Reference no 505608. This is regarding updating kyc for paytm at door step. The ecom executive mr. Sai (Mobile[protected] has come in morning at 10am today took all the details and told server is not working comeback in an hour. It’s 5pm still he didn’t turn up and not lifting the call....
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M
mao_lucifer
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Product return scam

Address:Tijara-301411, Alwar, rajasthan

A month ago i purchased two products from myntra which delivered by e com express. I returned both the product the very next day of purchase as i didn't like them. And the agent came and picked the product up from me but never informed the myntra about the same. I got the message o[censored]nable to pickup product the very day i returned the product. I called myntra for the same but no help. Then i somehow contacted the person who picked it up from...
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Vishnu Dinesh
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Complaining the delivery boy

Address:PERRIYAR NAGAR VALPARAI 642127, 8903444429

Hi my name is vishnu dinesh,

I have ordered a product in flip kart. The product price was rs.999 and it was cash on delivery. On 14/09/2020 product received and product awb [protected]. Ecom express executive [protected]. The delivery boy ask rs.1030 and i pay rs.1000 through phone pe. But he started shouting against me for money and taken me to police station for about one hout i was in police station for this silly matter....
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Address:FCI OEN Connectors Ltd,Daddakamanahalli Begur Habahali,Bannergatta Road,Near Nandi Deepa Apartment,Bangalore,560076

As we orders 3 shirt in the order number of 13032149 and the awb number is [protected] on 10-sep-2020 20:03. But today 15-sep on 12 clk we received the item the package contains only one t - shirt and one shirt. Which is in the condition o[censored]ntidy and damage. The item also came wrong....
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A
Aashif Ikbal
from Mumbai, Maharashtra
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no information of shipped product, no response?

Address:Delhi

Hi.

I ordered a product in myntra and the tracking in myntra says. 'shipped.' and ecom express keeps on updating either or all of the following everyday

- pickup rescheduled for next day 11 sep
- pickup rescheduled for next day 12 sep
-pickup rescheduled for next day 13 sep
-pickup rescheduled for next day 14 sep

Kindly check the attached photo for reference.

As...
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Sir,
It is my second letter by asking you to solve my issue. Hope you are attending me seriously
Last few weeks (August 29 onwards) i was waiting for medicine. Please track my orders and settle my problem

Order no. 1
Awb number - [protected]
#or5160zub-002a

Expecting your kind intervention

John bosco
[protected]
Kannur
Kerala...
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A
A.v. Jeevan
from Hyderabad, Telangana
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prepaid order courier not delivered.

This is my awb#[protected] (Ecom express) which was supposed to be delivered on 5th sep 2020. It was a prepaid order from glowroad. They updated the status to delivered but they did not deliver it to me. Whenever i called them they only ask me to wait for another 24 to 48 hours. Even after one week they say the same and they hung up on me. It has been 8 days and still they're asking us to wait. I have raised many complaints but no resolution...
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T
Tansukh Khatri
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Reverse pickup not taken by your Courier

Address:Chohtan district- barmer (rajasthan)

Return not pickup by your Courier at my area of any customer and reason show that customer is not avilable at home which is inappropriate....
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SECRET UNBOXER
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My products not delivered for door home

Sir my tracking I'd -[protected]
Wish master calling but wash master told me 5 km far
My location -854116 pincode but not delivered home your service is very bad 👎👎👎...
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Ashish Paul Nrp
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item showing as delivered where the item is not yet received

There was a courier that was supposed to be delivered yesterday but it didn't happen. And surprisingly, the status shows as delivered. How is this even possible? Never expected such irresponsibility from Ecom Express. I will be adding the last message I have received,

Dear Customer, your WEGUARANTEE.IN "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] PIN: *********(will mail the number...
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Gayathri Sowmya
from Tanuku, Andhra Pradesh
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Delivery executive behaviour

I have received a call regarding my Amazon order I was in a busy schedule so unable to attend first two calls from the delivery person and I lifted the third call but the delivery person talked in such a way that he is not asking about the address and other first of all he is demanding me that "why are you not attending the call, i[censored] not attend the call we will return the order then u will face issue " in such a way he was continuously arguing...
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Chandu Lucky
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Im complaining about shipment not yet delivered

I've purchased auto parts in 99rpm.com
And they sent shipment through Ecom Express shipment status showing as delivered by 29/02020 6:40pm but I've not received any shipment to till date I called to customercare number they only telling within 48hours we will give a information like that...
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V
Vamsichukkana
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Product not delivered but

My product was not delivered but in status it is showing product delivered. [protected] this is my awb number can you check it....
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Yashi1001
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Reverse pickup order not done

I have a reverse pick up order from myntra but it didnt got completed and its my second tym. On the first tym they failed to pickup and they are not solving my issues there customer care is also unreachsble so i don't know where to contact and i have a fear they gonna cancel it again...
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