| Address: Wing 'C',Office No:203/204-Eva Embroidery Park V-2, Opp,Vedant Industrial Park,Kosad-Anjani Road, Kosad,Taluka:Choryasi ,Surat,Gujarat Pincode:394107 Mob:9825046685 / 9712543736 Location link:https://goo.gl/maps/1FQQ288DeEeXXRec8 |
Hello sir,
We are supplier on meesho platform.
There are many orders daily to pickup.
Ecom express pickup boy denied everyday for pickup parcel from our location instead he ask us to handover all parcel at his place.
We complained meesho and also sent emails to [protected]@ecomexpress.in but thee is no response yet.
There are many parcel we handed over at courier person's place as being not picked from our address.
On[protected], below order has been not picked up from our location.
Order no.[protected]Tracking id: [protected]) and order no.[protected]Tracking id: [protected]).
Kind pickup regular from our registered address with meesho which is mentioned below.
Best regards,
Varni fashion
Wing 'c', office no:203/204-eva embroidery park v-2,
Opp, vedant industrial park, kosad-anjani road,
Kosad, taluka:choryasi, surat, gujarat
Pincode:394107
Mob:[protected] / [protected]
Location link:https://goo.gl/maps/1FQQ288DeEeXXRec8
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2020
Ecom Express Customer Care's response Dear Sir,
Greetings From Ecom Express.
With reference to your query regarding the AWB numbers, the said shipment are currently in transit.
Regards,
Ramen
Team Ecom Express
Sep 25, 2020
Updated by Pankaj Goyani The issue is more broader.
Issue is we are registered as supplier on Meesho platform. Our orders assign to Ecom Express. But But...Pickup person denying to come for pickup at our registered address and call us every day to handover parcel at his location.
Now i guess its clear to you to provide us resolution.
Greetings from Ecom Express!
With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.
Regards,
Ramen
Team Ecom Express