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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 180

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Address:Dhrol

Delevery boy refuge to delever order to door step delevery despite and in my village no restrictions existing regard covid. He ask me to cancel order very arrogantly

Please take action against him...
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Hi sir,
I'm writing this complaint because i had ordered a product from amazon and with was shipped through ecom express. It had reached my nearest hub but the delivery agents didn't even called me till now and now i could see that my product is returning to the seller. The delivery hub doesn't have any contact number even, so i couldn't contact them as well. Please return my product. Thamarassery ecom express agents are were poor...
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O
Osama mohd
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Not responding to pick up service

Address:Old City, Bhaji bazar Near Hakim Karim baig ..akola

I have applied for pick up service multiple times through amazon i think 8-10 times
The pickup service didn't responded. I am student and for one month i m trying to return usmle first aid book..
And in this period no colleges are teaching still we mbbs student exam is going on.. Pls help to return and buy other one..

My email - [protected]@gmail.com....
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N
Norbu14
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parcel never delivered

They deserve negative star.
My shipment had reached on 18th of august and haven't received a call and it's the 27th august today. The amazon order status says "wrong address ecom express couldn't deliver". Total #. I have ordered along with that product many other stuffs which got delivered seamlessly before 18th august. Even the central customer care number of ecom apologise and raise tickets to no avail. br...
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Address:Baihar ecom

Ur baihar dalivery agent didntdeliverd my parcel from netmeds from past 3days regularly I'm getting msg but after calling ur [censored] agent he told me I didn't pick ur courier from baihar office.[censored] services...
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S
Samarthesh Acharekar
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misbehave of delivery person

I have order a product from flipkart

Your flipkart order awb [protected] was undelivered as you refused to accept it.

The delivery call me & when i pickup the call me didn't say anything to me & talking with some another random person. Also he didn't call back again & i received the above. Are the customer jokes to you?
This happens almost 5times very bad service.

My order was about to delivered...
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Address:Mankuzhy House, Rippon P.o

My order number[protected] reached kalpetta on[protected] by ecom.. They didn't even called me once and 26 aug when i checked order details i saw that the order was returned to the seller. When i tried to call them they were very harsh and told that they don't know anything....
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R
Ravi Teja Arepalli
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Prepaid shipment from not yet delivered

Sir/madam,
I have ordered a product in flikart with Order ID - OD[protected] and AWB id-[protected]. The order is placed on 18th aug and it should be delivered by 24th aug but it is not yet. since 20th aug it is 25km away from me(courier service hub). They have delayed by 2days than promised date and asking me again to wait till 1st sep. I can't get any info since 20th aug....
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P
prerana koli
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Employee stole my product

Address:Near kalikamata madir, om prasanna apt, kayan east

Sir your employee made a call to me that he will deliver me the product but he did not deliver it and directly claimed that he gave me the product....
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R
roopshere
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Shipment rto locked

I received call a week back that shipment could only be delivered on 25th aug even after reaching the final destination because their office was closed. So i said thats okay.But on 26th, the status of order is shown as Shipment RTO Locked and i havent received any calls thereafter.Kindly deliver the product....
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Address:Babara , Dis :- Amreli , Gujarat pin:-365410

@ecomexpress_ofc
I haven't received my order, and not able to reach customer care
Awb :- [protected]
Status :- delivered (Never get door step delivery, order drop at some one shop)

Customer care i am try to reach
:- # HTTPs://t.co/Hy7iNXTdhO   replace all...
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Address:Anantnag district anantnag union Territory Jammu and Kashmir

I ordered a product from Myntra and it reached on 18th August at the delivery center but it got stuck there no call nothing from the delivery center about the product...
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R
RAMESH 811308
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Parcel not delivered on my home

Address:Jhajha near mgs high school jhajha jamui bihar 81138

My name is ramesh kumar village baijla post baijla vaya jhajha distic jamui bihar pin 811308 mobil [protected]...
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V
vinodpournami
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not delivering the product on time

Address:Vinod N ,Nellikal House ,P O Urakam,Thrissur-680562

Hi sir,
My name is vinod n, i want to file a complaint about the order (Awb number is [protected]) that was placed by me dated 10 th august 2020.
Actually i missed the call of delivery boy in the first attempt. Later when i contacted customer care it was conveyed to me that the parcel will be delivered on next working day. But the parcel was not delivered.. I repeatedly made the call to customer care and got the same reply....
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Address:Laksmiprasad Niwas, Opposite Rudra HAnuman Temple, Moti nagare, Latur. 4135412

Delivery person only came once when i wasn't available there. He never returned for redelivery. And now my order is rto locked. I want it delivered within 3 days. My shipment no is [protected].
As soon as possible....
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Address:At post tingrya Tq Dharni Dist Amravati

I ordered a tshirt from ajio online shopping app and the courier was sent by ecom service. The courier was at delivered at center on 24/08/20 but they only acknowledged me about my parcel and never actually delivered the parcel saying like they don't deliver in remote areas. Kindly look into these matter.
(The tracking id is in the screenshot)...
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Hi Team,

I am submitting this complaint here because if i raise complaint in ecom express no action be taken, that is for sure

Subject :-

I have ordered derma roller product via flipkart, and i have received a call from ecom express executive on[protected] and asked me the location and later on that day i didnt get any call from same . So i have called ecom express to this number - [protected]...
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H
HEMANTH KUMAR REGULAVALASA
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Product ordered from wildcraft

I have ordered a rain jacket and lower from wildcraft, in your tracking it was showing the product was delivered on 21st 10.05 am, but i didn't receive any package. It's a prepaid package....
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D
dr geena Rajan
from Mumbai, Maharashtra
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Product ordered from flipkart shipped via ecom express

I had ordered a product from flipkart which was shipped through Ecom express, on sun 23rd i recieve a msg from ecom stating product is out for delivery, but the delivery person did not contact me anf just updated that i am nog available, the next day 24th again i recieve a msg product is out for delivery so this time i called the courier person he informed that he would deliver it in half an hour, but again after making me wait for the whole...
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I have placed an order on Reliance Digital on 11th August 2020, The order was couriered through Ecom Express of AWB No. [protected] and it has reached the nearest delivery center on 14th August 2020. But it is not attempted to deliver to home yet. Once I checked with the Ecom express contact no. they told the area is not deliverable due to covid 19 situation. but another order from the first cry for the same address was delivered quickly....
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