Ecom Express Complaints & Reviews

There was a courier that was supposed to be delivered yesterday but it didn't happen. And surprisingly, the status shows as delivered. How is this even possible? Never expected such irresponsibility from Ecom Express. I will be adding the last message I have received,

Dear Customer, your WEGUARANTEE.IN "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] PIN: *********(will mail the number is needed).

After this, no idea what happened. When I check the status, it's showing as delivered. I tried to reach the executive with the number given and its saying the awb number as incorrect. Great right?

Kindly do the needful and make sure that I receive my item. If not, I will be filing a case against the company no matter what extend I might have to go.

Hope you will find and deliver my courier soon.

Regards,
Ashish Paul

I have received a call regarding my Amazon order I was in a busy schedule so unable to attend first two calls from the delivery person and I lifted the third call but the delivery person talked in such a way that he is not asking about the address and other first of all he is demanding me that "why are you not attending the call, i[censored] not attend the call we will return the order then u will face issue " in such a way he was continuously arguing with me that time and he was at my address and the person demanding to come out of house to collect the order is this a way to deliver the order and behaviour I said to leave the order at door but he refused and left the order on the road near my house and he was calling and telling me that I have left the order on the road near the house. The behaviour and the attitude of the person was not good and hurted us . First of all they were keeping the order with them and delivery very late and also not mentioning the reason and on delivery process their conversation was very rude . Please take action against the person. I am attaching the order id and the contact number of the person he refused to say the name . Please take action and doesn't repeat for the second time

I've purchased auto parts in 99rpm.com
And they sent shipment through Ecom Express shipment status showing as delivered by 29/02020 6:40pm but I've not received any shipment to till date I called to customercare number they only telling within 48hours we will give a information like that

My product was not delivered but in status it is showing product delivered. [protected] this is my awb number can you check it.

I have a reverse pick up order from myntra but it didnt got completed and its my second tym. On the first tym they failed to pickup and they are not solving my issues there customer care is also unreachsble so i don't know where to contact and i have a fear they gonna cancel it again

I ordered from Mi.com with your courier service with tracking number [protected] on yesterday. It's still not showing on tracking. Can you please rectify this!! Thank you

Ecom express not deliver my order and i got the message that your order was delivered but i did not deliver my awb no [protected]

Hi all,

Hope you are doing well

Need your urgent help on below query.

I have return my sandals. However by mistake I return two sets. Could you please return one set which I have brought from other shop.

I wanted to return dressberry flats only

AWB:[protected]

Appreciate your help

Regards,
Shriya salaskar

Gretings,

I am subhendu dinda, last on 03/09/2020, i purchase one solar panel through online from amazon.in and its home delivery service through ecom express, which is airway bill #[protected], and order id #[protected], the solar panel price 2199.00 rupees. My item already arrived near my home town at ramnagar, west bengal on 07/09/2020. And from my house to home town city (Ecom express store) distance is almost 20 kilometer but, still now the ecom express delivery agent not bring my item to my home address, i already ask the delivery agent for deliver my item to my home address, then he told me customer should come and collect her material from ecom express store, they cannot deliver to my home address, when i told him as per law my materials should reach to my home address by courier service, then he misusage and unethical behavior with me, even i contact to amazon customer service regarding this issue and they register complaint against ecom express delivery agent, but the delivery agent don’t care, finally delivery agent promise they cannot deliver my item to my home address, and it’s really tragic for me. This item is very urgent for my family and last 5 days i am waiting for this.

So i request you, please take the necessary action to deliver my item at my home address asap, i hope you can understand this situation and please consider this issue as a high priority and do the needful sir.

Your support will highly appreciate
Thank you & best regards.

Name – subhendu dinda
Date of incident – 07/09/2020
Ecom express tracking id #[protected]
Mobile no – [protected]
Email id – [protected]@gmail.com

Hello, i have a package (Tracking no.: [protected]) that is showing shipment rto locked status today. There was no update in its status for the last 5 days and it is showing this status today. Also, i havent been contacted by anyone from ecom express yet. So why is my package in this exception status? I want it delivered. Please do something needful. I tried contacting ecom express from the form in their website but i havent even received any reply for the past 2 days also. So please help.

I have ordered medicine through netmed, order was sent on 28.8.29 through ecom express, and was kying in their payyanur office since 1.9.20, they are not attending my calls and messages, not delivering my order.
Awb no. [protected] dated 27.7.20.
Rwgards
Narayanan
+[protected]

Last few days i was waiting for medicine. Please track my orders and settle my problem

Order no. 1
Awb number - [protected]
#or5160zub-002a

Order no.2
Awb number - [protected]
#or5160zub-003a

Expecting your kind intervention

John bosco

I ordered honda amaze mirror parts on www.boodmo.com and they dispatched item through ecom express. As per tracking information on ecom express, my item reached my city on 04th sep 2020 but till date parcel not delivered. Ecom express customer care executive said parcel is misplaced. Please find here attched tracking report.

Hey.,
I am from fatehabad haryana
I want to complain about my parcel that was out for delivery on 3rd september 2020 and same day, and the same day i went to an office to get my parcel, then he refused to give the parcel and did not say the parcel. Do what you want to do. Call whom he calls.
I already colpaint about this but did not even get any response with email id of ecomexpress and email id of xiaomi.com.
But today the wishmaster doesn't deliver my parcel and he said to me that the parcel is cancelled by xiomi.com and also he said that the parcel is cancelled...

So today i call at xiomi.com and the emplyoe of xiomi told me that cod parcel is not canclled by xiomi com but ecom express told me parcel is cancelled by xiomi.com...

And i go to ecom.com he talk to me in rudely behaviour and told me that get out of here and i doesn't deliver your parcel...

Sir, please justice me, otherwise i will have to forcefully file a police complaint and call the media and show a live telecast of his handiwork.
So plz take action about ecom express in fatehabad haryana.

I am also putting a video with this, you can see for yourself what he says.

District_ fatehabad
State_haryana
Postal code_ 125050
Email id_ [protected]@gmail.com
Kindly request you to plz take action about this... Problem.

Hey.,
I am jatin miglani from fatehabad haryana
I want to complain about my parcel that was out for delivery on 8 september 2020 and on 9th september 2020 i am go for get my parcel that was out for deliver yesterday...

But today the wishmaster doesn't deliver my parcel and he said to me that the parcel is cancelled by xiomi.com and also he said that the parcel is cancelled...

So today i call at xiomi.com and the emplyoe of xiomi told me that cod parcel is not canclled by xiomi com but ecom express told me parcel is cancelled by xiomi.com...

And i went to ecom.com he talk to me in rudely behaviour and told me that get out of here and i doesn't deliver your parcel...

So plz take action about this...

District_ fatehabad
State_haryana
Postal code_ 125050

Kindly request you to plz take action about this... Problem.

My parcel dispatched from fatehabad on 28th august, 2020. The delivery location is kalugur, tamilnadu. On 4th september the tracking details showed that the parcel is in musiri which is very far from the delivery address. There is no update for the next 3 days. Then on 8th september it is showing that the parcel is returned. The parcel hadn't reached the delivery location then how it has been returned due to rto lock? This is the awb no. [protected]
Please do revert back the parcel to the delivery location

The parcel was opened I received duplicate product

Please refer my awb no.[protected] (Ecom express) which was already reached at delivery centre on 06 se 2020 and not deliverd till 08 sep 2020 even after contacted the customer care executive four times. All the executives promise for a call back by concerned team found false statement as i have not received any call back. Both contact number of delivery centre given by executives found in automatic rejected mode. I am experiencing the worst service from ecom express..

The delivery boy got the parcel opened and when i checked the product was faked

Product is not good