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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 179

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I
Ishant Rao
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Purchased oneplus 7 pro

Address:Kapashera

Hi i have booked a phone from a mobile shop kanpur he has provided AWB number and said it will arrive from Ecom. But the AWB is not trackable Or fake. So help to to resolve it...
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L
Lawstudent
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Fraud product from Arjun Singh

Website:www.pushfull.com

The product which was delivered by the delivery boy was not what I ordered and I told the delivery boy to take it back but he said that he has already uploaded delivery. The boys are too unprofessional and don't speak in appropriate manner.
The delivery boys number is [protected].
Please help me to locate the dealer from which this parcel has come as this is fraud and only you can help as to from whom this is sent. The name...
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V
vaibhavchaudhari005
from Mumbai, Maharashtra
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Duplicate and Defective product I have received ..I want refund

Address:B 19 Sai Housing Society Near Akurdi Station Gurudwara Chowk Chinchwad Pune

SEPL Awb no-:[protected]
Invoice id-:9DFF38HA00000042
Order no-:[protected]

I have received Duplicate and Fake and Defective product so i want refund it....
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I ordered on 15 august and received message that product shipped with
Fdsp[protected] id. I called several times to flipkart and ecom express both but no updates comes yet....
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V
vtsaraf
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery delay tracking 8641008064

Tracking number [protected] to Afthab yogain in last 8 days hold at banglore. No delivery no information.pls help me to find out my product...
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A
Anjali Sardana
from Ladwa, Haryana
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Misbehavior of ecom executive

Address:Barwala (125121)

Ecom executive mis behaved with the customer and didn't do their job properly. They behave like they are the king and expect us to follow their orders. They never deliver on the adress and call customer privately (Which invades their privacy). When customer go to their office they misbehave with them and threat them to cancel their parcel....
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M
manisha subbiah
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Indian terrain shirt & pant

My package with tracking no:[protected] is at bengalur for past 1 week without any further movement.. It is mentioned as rescheduled for the past week.. Kindly reply...
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S
Shamsiya Mtp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not attempting delivery

Yesterday i recieved a message that order is out for delivery. But delivery boy didnt make a single call. Then the status shows that order undelivered due to unaccessible location. Because of delivery boys misbehaviour i didnt get my product. Today i went to courier service, they told that product is return. What a worst service of courier service. Only out for delivery message came yesterday. No message recieved about returning the order....
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P
Padmanabhan Tamraparani
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Material delivery not done

AWB number : [protected]

In tracking the status is delivered, but physically material not delivered, kindly do the needful...
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R
raisa006
from Dahod, Gujarat
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Non delivery of business parcel

Address:SAHARANPUR

Airway bill no.[protected] of ecom express.
Showing status delivered to seller on 29.08.2020 but we have completely in loackdown 0n 29 & 30 august 2020. It's surprising how & whom they delivered ?
saharanpur office is doing a bog scandal to kept the return business parcel from amazon 7 other ecom company.
Kindly ask them to provide pod for the same. I have so many return article which is not yet delivered.
Kindly...
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My product is 8 days delayed from the expected day of delivery - nor the logistics company or the samsung support is taking any action. I get a standard reply of tracking details when i contact and told we've raised the issue and you'll be contacted in 24 hours (Which is a myth - i've called and raised thrice now in 8 days)
Calls are being ghosted for minutes and now i have been blocked for calling them. I have done so many escalations...
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M
Marshall Kashyap
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Delivery boy refused to deliver

Address:Nalbari Assam

Recently ordered some goods from munaffa.com. The package was quite a bit heavy. Then when the courier boy asked me that dont order this goods later or else I will not bring it to deliver. But it had to order that goods as it was essential. When next time I ordered it was shipped from the company but the courier boy really did the same as he told. I got a message at 7.31 am as "Ecom Express Executive [protected] PIN [protected] will deliver...
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S
Sujatharaoo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered but status shows delivered

Awb no : [protected]

Dear sir,

I have ordered a product in zoom and i received a notification correctly till the product is out for delivery which is on 26th August. But i didn't received any package till now and also didn't received any notification as delivered. I have check the tracking of ecom express now only it shows delivered status. I need my package back. This is really ridiculous hope you resolve the...
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Website:ecomexpress.in

AWB NO - [protected]

Delivery date given is 22nd aug and till now I've not got the product it's been more than 7days, I'm continuosly calling the customer care but they are least bothered, they're asking us to wait for 24-48 and even after calling them there's same response that they are escalating the issue but there's no movement such a worst and fraud company it is...
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R
roshnisnair
from Robertsonpet, Karnataka
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Order stuck at hub

I have ordered an product through firstcry and it reached ' walayar hub' on 20th august and there is no movement from there. Everytime when i complaint about this to ecom express they are saying 24 to 48 hours and no update after the mentioned time.
Ecom express customer care executives are ending the call with fake expected date and making me wait for weeks. And customer care executives are behaving very rudely to the concerns br...
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My order is not move forward by your courier reschedule again...
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The awb no. Was [protected]. I had contacted their customer care and they assured me that it would be delivered asap. The same day itself it was shown on the website that my order was returned to origin. This was shoddy behaviour and this is after waiting for 15 days....
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B
Bsaptarshi
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Manipulation and delay in delivery

My tracking id [protected] is held at guwahati for a long time. When I called Ecom they said that myntra has cancelled it whereas myntra denied it. Now the tracking status is being shown as RTO LOCK REVOKED at Bangalore. I want delivery within the last date, i. e. 30th August. What manipulation is going on? The order contains a shirt and a pant and is prepaid.
Please ensure delivery within tomorrow. We are not even going to Dr tomorrow...
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H
haldy35
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Regarding my delivery

From the last 3 days... They have been going round and round... With my delivery of the product.
There's no proper communication between the delivery boy and his supervisor and specially no one is bothered to inform me, about the happenings.
Who has given you the authority to change my delivery date.. With out my permission.??
How do u know i wl be available or not?
Now what happens if i reject to take the delivery???...
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V
vinay kumar 24
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pickup rescheduled from last 3 days

I have order a product on 3 days back and upon tracking the delivery status from last 3 days in economics express. Everyday it's displaying as pickup rescheduled. Please let me know the exact issue why you are not able to deliver the same.

When i checked with myntra they told like product already shipped from their warehouse. They told like current location of product is ahmadabad.
But as per below screenshot in ecom...
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