Ecom Express Complaints & Reviews

Dear Sir,
With sorrow, this is to inform you that the delivery agent gave me an item pack with a broken medicine Bottle.When he deliver I open pack before Diankar Das (Delivery Boy/ Executive of Ecom Express ) and found broken Bottle one and photo picked/ snapped with him that is forwarded here.
Pls. send me same one item as early as possible and necessary action .( Order was ID: PO[protected]. Date : 03 Sept.2020 14:50:45
Invoice No: BJDOM/2021/17773.)

with regards,
Dr Jayanta Ghosh, Homoeo Clinic, Ujan Abhoynagar, Agartala-799005.
[protected].
Attachments area

Diye gye address pe product nhi pahuncha ke kahi aur aane ke liye kaha jata hai delivery boy ke dwara.

Hey i have received these message on sep 15 saying delivery by today and after some time im getting message delivery attempted. Same message came in the evenging. There is no information to contact back or track my order. And till now i dodnt received any information.
Please resolve this.
Thank you

I have placed an order.. Awb number is
[protected].. Gave clear address. The person didn't even call us for single time. Updated the status as customer declined the call and declined the parcel which is not acceptable. Calling to customer care to disable the ofd lock and they are telling with in 24hrs it will be disabled and delivery will be done which is not yet done. I want my courier asap. Ecom team plz take care of these things and provide good service to customers.

8.9.2020 yayla pahije hota aaj 16.9.2020 ahe tari yet nhi sarvat bad service ecom express curier sarivce
Bogass company

Hi ecom express, dear sir, my product was not delivered but showing delivered my product please help me sir my tracking ID -[protected],

Medicine reached[protected] but not delivery, to date more medicine delivery too late, my address. Why delivery late

Hello i'm ordering one girl baby dress i'm regularly tracking the details. Im from coimbatore, parcel was delhi to coimbatore. Parcel reached at coimbatore. Next day status is delivered. But i'm not received still now. I'm complaint regularly my vendor also complaint against parcel was not delivered yet. But nobody can response pls u can take a step and try to deliver my parcel

Delivery person is so rude qnd bad behaviour and denied my door step delivery and person is Coughing so much and not wearing a mask totally the person was very bad please remove him from my area delivery

I have received a call from courier service today but couldn't attend coz i was at work. plz reschedule it today itself as am available today.

Dear team,
I have received the courier on 10th-sep-2020 @11.50am, after i opened the package cover i was shocked that mi.com sticker already scratched. And the inside the box mobile phone are not found. Immediately i have called and informed to the deliver person who has delivered the courier and his mobile no. Is [protected]. Kindly help me to give back the missing product.

Regards,
Mohan p.
[protected]

Reference no 505608. This is regarding updating kyc for paytm at door step. The ecom executive mr. Sai (Mobile[protected] has come in morning at 10am today took all the details and told server is not working comeback in an hour. It’s 5pm still he didn’t turn up and not lifting the call.

A month ago i purchased two products from myntra which delivered by e com express. I returned both the product the very next day of purchase as i didn't like them. And the agent came and picked the product up from me but never informed the myntra about the same. I got the message o[censored]nable to pickup product the very day i returned the product. I called myntra for the same but no help. Then i somehow contacted the person who picked it up from me. He himself claimed that he has the product but as there is some issue on their side they cannot return it yet but eventually they will do so i get assured that it is safe there. But that's not all he used and dirtied the product and now i have neither the products and nor the refund which i should have get. The ecom agent did that not only to me but quite a lot of person around me. I am going to file a complaint against the ecom for not regulating their staff in my area and doing these kind of cheap scam with the consumers and the company itself.

Hi my name is vishnu dinesh,

I have ordered a product in flip kart. The product price was rs.999 and it was cash on delivery. On 14/09/2020 product received and product awb [protected]. Ecom express executive [protected]. The delivery boy ask rs.1030 and i pay rs.1000 through phone pe. But he started shouting against me for money and taken me to police station for about one hout i was in police station for this silly matter. And the police inspector finally warned the delivery boy sathish. Also police inspector ask me to give a complaint against ecom express in consumer court. I am also going to do that. Also i met the advocate and informed the matters he will file the complaint against ecom express soon. Also the delivery boy was telling that here after we wont deliver any of your products. Kindly look into this and sort out before 20 september 2020 or else we will meet in consumer court.

As we orders 3 shirt in the order number of 13032149 and the awb number is [protected] on 10-sep-2020 20:03. But today 15-sep on 12 clk we received the item the package contains only one t - shirt and one shirt. Which is in the condition o[censored]ntidy and damage. The item also came wrong.

Hi.

I ordered a product in myntra and the tracking in myntra says. 'shipped.' and ecom express keeps on updating either or all of the following everyday

- pickup rescheduled for next day 11 sep
- pickup rescheduled for next day 12 sep
-pickup rescheduled for next day 13 sep
-pickup rescheduled for next day 14 sep

Kindly check the attached photo for reference.

As per myntra, the item was ordered on 10 september, 2020 and shipped on 11 dec, 2020. But ecom express just updates same thing everyday.

Will i get the order at all?
Kindly help me.

Sir,
It is my second letter by asking you to solve my issue. Hope you are attending me seriously
Last few weeks (August 29 onwards) i was waiting for medicine. Please track my orders and settle my problem

Order no. 1
Awb number - [protected]
#or5160zub-002a

Expecting your kind intervention

John bosco
[protected]
Kannur
Kerala

This is my awb#[protected] (Ecom express) which was supposed to be delivered on 5th sep 2020. It was a prepaid order from glowroad. They updated the status to delivered but they did not deliver it to me. Whenever i called them they only ask me to wait for another 24 to 48 hours. Even after one week they say the same and they hung up on me. It has been 8 days and still they're asking us to wait. I have raised many complaints but no resolution from them. I request to take strict action against ecom express courrier services for this.

Return not pickup by your Courier at my area of any customer and reason show that customer is not avilable at home which is inappropriate.

Sir my tracking I'd -[protected]
Wish master calling but wash master told me 5 km far
My location -854116 pincode but not delivered home your service is very bad 👎👎👎