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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 183

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P
Pradyumna kar
from Bhubaneshwar, Odisha
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Misconduct of delivery executive

I have a parcle from amazon india through ecom express my dedicated location is accessable but that delivey person called me to go where he was
but i was not aviable at that time to reach him then he cancel my order putting a reason that place is unlocatible but as per the condition he should deliver the item at the door step.

the AWB No is[protected]
the date of incident is 17/08/2020...
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Awb no-[protected]
For a bangalore to bangalore delivered there is a delay of 3 days! One of them calls and asks for pin code and for a small issue which one assist and ecom should solve the customer is troubled. Can you speed up and get the device delivered by eod today?
Address - akme encore, itpl main road, kundalhalli colony bangalore 560037...
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Address:Ecom Express Courier service

Hello sir i just want to say that why you didn't deliver my product which i ordered from online site myntra with awb number [protected]
I am waiting for my order to get delivered today was the last day of estimate delivery still i am not able to receive my order poor service indeed
Now after waiting too long for the delivery status of tracking id [protected] is showing rto locked...
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A
Anandhu AP
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Product not delivered in my address

I ordered a product from Mi store and they shipped the product by ecom express.
My tracking number is[protected].
When the product came to the delivery location status showed that the shipment is out for delivery.I was waiting from morning but i didn't got any call from delivery boy.. And the end of the day status shown that consignee requested for future delivery.
I didn't even got any call or any prior information.Then...
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I had a package coming to me via ecom express. They told me they'll attempt delivery on 12 th due to travel restrictions.
However inspite of repeated calls to customer service even after these restrictions were lifted, they have not even reattempted delivery and now the package shows RTO locked....
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The delivery agent is not delivering the product. We buy products through Amazon and they ecom express for delivery.. But the delivery agent is not delivering the product. Because of this we always want to either cancel the product nor go and collect the product. If we pay extra delivery charge also he is not delivering the product. Please am kindly request you take necessary action against this. In this area not body is satisfied with this...
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D
Deepu8990
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"AWB number does not exist" - While tracking order placed from flipkart

Hello,

Why am I getting error "AWB does not exist" when I track the status of my order placed from flipkart?

Shipment yet to be delivered. Ecom Express - FDSP[protected]

Please fix this as soon as possible....
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I want to inform you that i had parched one item from "top gedgets" combo

Pack of wireless bluetooth headphone blocked on 16th july, 2020.

I received parcel 23.07.2020 when i opened the parcel i had seen in this parcel only one item, which was in order combo pack and the item was headphone with wire connected. Before the delivery call came from this two numbers are & [protected]. I tried to call both the numbersbr...
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A
Anushka Varshney
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My package not reached yet

[protected]...
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A
Aneeshramchandran27
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Mobile phone delivery

Address:NEDUMANGAD-NDM

I am writing this complaint in regards of the delivery of my mobile phone. It was send by f1infoservices in noida-ndp. It reached destination in first week of august (5/8/2020). But the staff from ecom express branch here mr. Ashique ks in nedumangad-ndm called me and told they can't deliver it to me in time due to covid. I understood and gave them 1 week time which they asked for. They havent contacted me since that day. But today (15/8/2020)...
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V
VIKAS KURELLA
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My product has been delivered

I have booked a product while i track it showed that it reached my town on 4th august 2020 and the delivery boy did not called me i called the delivery boy he asked me to come to office and collect such a worst service company provides i asked him the delivery boy to come to my house and deliver he said ok and kept a status that i refused my order (The delivery boys of this company are such irresponsible and less commitment fellows) from...
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M
Megharsh
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Product-tshirt

Awb number:-[protected]
The product "typographic t shirt" hasn't been delivered but still it's been falsely updated as delivered.
When i call them they say "we will resolve it"
But nothing has been resolved till now please take necessary actions and help me get my refund...
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Address:Mehidpur

I got the mail from the myntra that my number has been changed for order which is already shipped in my town to local ecom express delivery center. But still today i went to ecom ofc and they scanned my parcel for otp but still i am not getting otp. I have faced this problem from last 13 days but still i am not getting my parsals.. I don't know just givey parcels today either i am not getting otp. But i have completed all the process and...
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V
Vinay Sher
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Issue with the delivery

Address:Devarkonda

They are saying to us come and take your delivery please respond and talk to them...
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Sir my awb no. Is [protected], it reached guwahati on 1aug and reached delivery centre on 5 of aug,, but till 14 of aug no attempts of delivery and on 15th aug what they do is they put an rto lock status on my shipment, this is utter nonsense, pathetic service by ecom express. I want my parcel and i'm even ready to go collect it if your pathetic delivery service can't deliver it. Please arrange for a delivery or contact if self collection...
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H
Hrithik_5
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup delay issue

This is regarding my tracking id [protected]. The status has been showing pickup rescheduled for next day since 11 august. It has been 3 days but there is no improvement in the status. I don't understand what's the issue is. There are no other updates on the tracking page other than this. Seems like your system automatically reschedules my package to next day at 7 am everyday. Please look into it. Thank you....
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K
KRISHNA goud
from Nashik, Maharashtra
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Filthy language used by delivery boy

I went to this com express courier office and asked about my product. Tracking number is[protected] take action against ecom express...
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F
Fawaz Showkath
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My product is missing with them

#ecomexpress they have now blocked my number
My shipment[protected] is missimg since july 26th 2020
Till now they said investigation and now my number is blocked by them. My number getting disconnected always when the customer service take phone. To confirm i called in anotjer number and i got them.. How worse are you.. Even i have semd message and mail many times, not a single reply.....
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R
R k Choudhary desi
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Remov

Address:Kukna ki dhani, Toshina

Size...
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S
Sneha Sudhakar
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Return of earphone bought from amazon

Address:Naili, khizarsarai, Gaya - 824233

The return taking boy is assisting that come to 8 km by yourself, he will not come. Is it the proper ethic....
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