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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 184

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S
Sandesh Prakash Walke
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Product delivered mi

Address:Hinganghat

Delivery educative not delivered products mi online payment...
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My delivery with awb : [protected] has been shipped before 2 weeks and have reached the delivery centre too. But still its not out for delivery. Too much delayed. Ordered the product expecting the delivery on 5th august as shown. But till now no information. Nor does they give a reply for complain or query.
Very disturbed and pathetic service....
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P
Pratiksha Jhakal
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Horrible service

Horrible service, been a month, yet my package hasn't been delivered, its lying in their local warehouse. Even if i try reaching them, they just falsely write delivery failed cause i wasn't present in location...
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What the ### they are doing.still they havent deliver they have shipped my order on 10 th aug 11:30 am bt stilll they are in indoor and yesterday the updated as they are in nagpur what the hell they are doing damnt very useless . i apporach ministry to cancel copyright for this company very uselesss . within aa day if you wont deliver my order you are supposed to complained uselesss suckersss fake when will reach it reach my address i have...
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P
priyanka pankaj
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Deliver late

Address:Hamirpur up( near by union bank)

My courier reached HAMIRPUR up date[protected]:30 pm.but today date[protected]:50 am.still waiting.
Worst service of ecom express.next time I will right to ecommerce company that dont send my courier via ECOM EXPRSS.they do not want deliver my courier ...just in distance 500 meter.

Bad courier service.never recommend...
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My order no: [protected], Airway bill number: [protected] is supposed to be delivered by 21st of August.
It was shown shipped on 9th of August. I contacted ecom and they said shipper has not yet shipped the order.!!
But i’ve got message from seller that it was shipped. From 10th of August onwards the tracking info shows ‘pickup rescheduled’.
Its been almost a week and tracking info is still the same! Why is it happening?...
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I want to inform you that i had parched one item from "top gedgets" combo
Pack of wireless bluetooth headphone boocked on 16th july, 2020.
I received percel 23.07.2020 when i opened the percel i had seen in this percel only one item, which was in order combo pack and the item was headphone with wire connected. Before the delivery call came from this two numbers are [protected] & [protected]. I tried to call both the numbersbr...
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S
sudhanshubhushan
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Courier not delivered at my home

(Dear Customer, your FIRSTCRY "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] PIN: [protected])
As per detail of order not delivered by your executive. This delivery is jhanjarpur bihar. Till date I have not received order. Your executive very bad and your executive service is very bad. This order date is 6 August but till date not received. Your ecom branch incharge name is Mr. Satish Kumar...
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P
Premnadh Valliyil Kumara Kaimal
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delay of return of an item to amazon

I have returned a defective item (Handynab nulife pistontype vcompreesor nebulizer) through ecom office erumely. They picked the item on 22/07/2020. The tracking id is[protected]. As per the tracking information the item is connected to kochi - kcp. But the item is not yet sent to the destination. What is the reason of delay...
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The sweatshirt was supposed to reach on july 21 its aug 12th and it still hasnt reached me. It says that its rto locked. i dont know what to do....
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A
ajaypozhikavu
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered in address

Address:Kozhikode

My product ordered from Flipkart was shipped through e com express. On the delivery date I got only a missed call that lasts only for two second. Then a they sent a message that undeliverable because customer not available. Also then calling the given number the computer ask AWB number after typing the AWB number the call was getting disconnected. AWB number [protected]...
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Address:Vill - Amba Po Bisanpur, Dist Dumka Pin 814141

My order no [protected]
Not delivered but track this number show delivered... Why??... Such type a chit & fraud mind set... Our staff member...
Pls resolve my complaint hurry up...
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K
Kunal Debbarma
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Mannerless delivery boy

Address:Ecom express Agartala branch

The guy that delivered my product ([protected]) is a mannerless person.
1. He spoke very rudely on the phone call
2. When i went near the mentioned address to get my parcel and he saw me, he threw the parcel towards me! I had to catch it... Is that the way of delivering anything? What does he think of himself? Where does that attitude come from? He is just a delivery boy! He has just one job, that is to deliver parcels and he...
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M
Muskii
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Accessories

Address:No idea

I had ordered 3 pair of heels from this website known as beautifulBab.com and they took an online payment of Rs1497.00 on 18th of July its been almost a month i have not received the product . They took my money i have been writing mails on this email [protected]@gmail.com and no response was given from her end . Please please i want my refund back help me out....
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A
Achillieskk
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Product not delivered and returned.

Awb number : [protected]

Product came to my location delivery center and was there for 10 days and returned back.

I have raised several complaints through customer service none of the bloody complaints has been attended. From the moment i saw the shipment not delivered on 3rd aug, i started calling and rest in history of the service u provide to your customer.

Today the tracking shows the product...
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N
Nivetha N
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Order not received yet

I have a delivery in 07.08.2020 they call me and said we have lots of delivery so we deliver the product in next week. Then next week they call me and said we wrongly deliver your product to another customer so tomorrow we will deliver your product. Then today they call and said today also we are unable to deliver your product. But the tracking status shows customer unavailable. What is going on? Why are you put the wrong status. I am very...
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P
Premeelashine
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Awb 8637972166

Address:Vaikom kerala

My package did not delivered delivery boy miss behaves...
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A
Amey Ulhas Pednekar
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Not receive my parcel yet

Address:005/Gnd floor,shraddha Saburi CHSL,behind kach bungalow, veer savarkar marg,virar (e)401405

I have ordered 2 jean's from nnnow shopping site. Out of 2 one jeans delivered to me but other one still shows me in hyderabad location & when i call to ur customer care they are telling me that it's in under investigation or they said i'm going to forward this to my higher level you i'll receive your parcel in next 3 days. Just tell me why you are doing this even i have paid full money also.

It's been more than 40 days & still...
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R
Rohit lohiya
from Chandigarh, Chandigarh
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8629561716

[protected] awb no.
This parcel not received
1 month ago
Please delivered karaye...
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K
kamalaraj
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incorrect status of the product

I ordered a product last week and have been going through the status till day. Earlier in the morning today i received a message stating that the product is out for delivery, i was waiting from morning, but later in the afternoon (Around 2:21) i received a message again stating the product was undelivered as i was not available. I did not receive any call from the courier service asking for my address, or about my availability but they have...
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