Ecom Express Complaints & Reviews

#ecomexpress they have now blocked my number
My shipment[protected] is missimg since july 26th 2020
Till now they said investigation and now my number is blocked by them. My number getting disconnected always when the customer service take phone. To confirm i called in anotjer number and i got them.. How worse are you.. Even i have semd message and mail many times, not a single reply..

Size

The return taking boy is assisting that come to 8 km by yourself, he will not come. Is it the proper ethic.

Delivery educative not delivered products mi online payment

My delivery with awb : [protected] has been shipped before 2 weeks and have reached the delivery centre too. But still its not out for delivery. Too much delayed. Ordered the product expecting the delivery on 5th august as shown. But till now no information. Nor does they give a reply for complain or query.
Very disturbed and pathetic service.

Horrible service, been a month, yet my package hasn't been delivered, its lying in their local warehouse. Even if i try reaching them, they just falsely write delivery failed cause i wasn't present in location

What the ### they are doing.still they havent deliver they have shipped my order on 10 th aug 11:30 am bt stilll they are in indoor and yesterday the updated as they are in nagpur what the hell they are doing damnt very useless . i apporach ministry to cancel copyright for this company very uselesss . within aa day if you wont deliver my order you are supposed to complained uselesss suckersss fake when will reach it reach my address i have lots of work useless ecomexpress

My courier reached HAMIRPUR up date[protected]:30 pm.but today date[protected]:50 am.still waiting.
Worst service of ecom express.next time I will right to ecommerce company that dont send my courier via ECOM EXPRSS.they do not want deliver my courier ...just in distance 500 meter.

Bad courier service.never recommend

My order no: [protected], Airway bill number: [protected] is supposed to be delivered by 21st of August.
It was shown shipped on 9th of August. I contacted ecom and they said shipper has not yet shipped the order.!!
But i’ve got message from seller that it was shipped. From 10th of August onwards the tracking info shows ‘pickup rescheduled’.
Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product???

I want to inform you that i had parched one item from "top gedgets" combo
Pack of wireless bluetooth headphone boocked on 16th july, 2020.
I received percel 23.07.2020 when i opened the percel i had seen in this percel only one item, which was in order combo pack and the item was headphone with wire connected. Before the delivery call came from this two numbers are [protected] & [protected]. I tried to call both the numbers
No response. My order number was ref no. 5096. Awb no. Was [protected]
Only vendor name shown "sd vendor". No refund address given.
Please kindly solve the problem. Its price was rs. 1599.00
Take the matter seriously.
[id: 2687863]
Now what will be next step
I urged please solved the matter, otherwise me take the nessary action. Video & image both i saved
Otherwise me going to consumer forum either youtube.

(Dear Customer, your FIRSTCRY "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] PIN: [protected])
As per detail of order not delivered by your executive. This delivery is jhanjarpur bihar. Till date I have not received order. Your executive very bad and your executive service is very bad. This order date is 6 August but till date not received. Your ecom branch incharge name is Mr. Satish Kumar (M. No. [protected]) is not good person. He is telling very lie. I am taking with Satish from 3 days but my order not delivered at my home. Now he is not picking my phone and not deliver my order. If you are able to home delivery then why are you open this shop. Your team is not good.

I have returned a defective item (Handynab nulife pistontype vcompreesor nebulizer) through ecom office erumely. They picked the item on 22/07/2020. The tracking id is[protected]. As per the tracking information the item is connected to kochi - kcp. But the item is not yet sent to the destination. What is the reason of delay

The sweatshirt was supposed to reach on july 21 its aug 12th and it still hasnt reached me. It says that its rto locked. i dont know what to do.

My product ordered from Flipkart was shipped through e com express. On the delivery date I got only a missed call that lasts only for two second. Then a they sent a message that undeliverable because customer not available. Also then calling the given number the computer ask AWB number after typing the AWB number the call was getting disconnected. AWB number [protected]...

My order no [protected]
Not delivered but track this number show delivered... Why??... Such type a chit & fraud mind set... Our staff member...
Pls resolve my complaint hurry up

The guy that delivered my product ([protected]) is a mannerless person.
1. He spoke very rudely on the phone call
2. When i went near the mentioned address to get my parcel and he saw me, he threw the parcel towards me! I had to catch it... Is that the way of delivering anything? What does he think of himself? Where does that attitude come from? He is just a delivery boy! He has just one job, that is to deliver parcels and he can't do that properly?
After throwing the parcel he immediately started his bike and fled away from the place before i could say anything to him.
Delivery boys in agartala are really getting rude and rowdy... Please take action against the person i've complained about. Give them a strict warning!

I had ordered 3 pair of heels from this website known as beautifulBab.com and they took an online payment of Rs1497.00 on 18th of July its been almost a month i have not received the product . They took my money i have been writing mails on this email [protected]@gmail.com and no response was given from her end . Please please i want my refund back help me out.

Awb number : [protected]

Product came to my location delivery center and was there for 10 days and returned back.

I have raised several complaints through customer service none of the bloody complaints has been attended. From the moment i saw the shipment not delivered on 3rd aug, i started calling and rest in history of the service u provide to your customer.

Today the tracking shows the product has been returned, even they did not check whether i could self pick up.

12 aug, 2020 location status
01:09 hrs tiruchirapally shipment rto lock
03 aug, 2020 location status
09:03 hrs tiruchirapally shipment un-delivered shipment attempted - wrong address
08:08 hrs tiruchirapally out for delivery
02 aug, 2020 location status
06:39 hrs tiruchirapally shipment in-scan at dc
06:36 hrs tiruchirapally bag scanned at dc
01 aug, 2020 location status
21:13 hrs tiruchirapally shipment in-scan at hub
21:13 hrs tiruchirapally shipment connected from hub
21:13 hrs tiruchirapally bag scanned at hub
08:07 hrs chennai bag connected from hub
05:43 hrs chennai bag scanned at hub
30 jul, 2020 location status
29 jul, 2020 location status
15:01 hrs gurugram bag scanned at hub
01:25 hrs lucknow bag connected from hub
00:43 hrs lucknow bag scanned at hub
00:38 hrs lucknow shipments arrives at processing center
00:38 hrs lucknow shipment connected to tiruchirapally - trh
28 jul, 2020 location status
23:45 hrs lucknow shipments arrives at processing center
14:17 hrs lucknow shipment picked up from seller
12:20 hrs lucknow out for pickup
12:17 hrs lucknow pickup assigned
07:13 hrs lucknow pickup rescheduled
27 jul, 2020 location status
20:25 hrs lucknow pickup failed, premise closed
13:50 hrs lucknow out for pickup
12:36 hrs lucknow pickup assigned
07:13 hrs lucknow pickup rescheduled
26 jul, 2020 location status
07:15 hrs lucknow pickup rescheduled
25 jul, 2020 location status
18:33 hrs lucknow pickup failed, premise closed
13:11 hrs lucknow out for pickup
12:22 hrs lucknow pickup assigned
07:15 hrs lucknow pickup rescheduled
24 jul, 2020 location status
22:14 hrs lucknow pickup failed, shipment not handed over
12:17 hrs lucknow out for pickup
12:09 hrs lucknow pickup assigned
23 jul, 2020 location status
16:45 hrs lucknow picked rescheduled, request received after cutoff
16:30 hrs lucknow shipment information received

I have a delivery in 07.08.2020 they call me and said we have lots of delivery so we deliver the product in next week. Then next week they call me and said we wrongly deliver your product to another customer so tomorrow we will deliver your product. Then today they call and said today also we are unable to deliver your product. But the tracking status shows customer unavailable. What is going on? Why are you put the wrong status. I am very very upset towards this service. Please solve my problem and deliver my product.
Awb: [protected]

My package did not delivered delivery boy miss behaves