Ecom Express Complaints & Reviews

I have a delivery in 07.08.2020 they call me and said we have lots of delivery so we deliver the product in next week. Then next week they call me and said we wrongly deliver your product to another customer so tomorrow we will deliver your product. Then today they call and said today also we are unable to deliver your product. But the tracking status shows customer unavailable. What is going on? Why are you put the wrong status. I am very very upset towards this service. Please solve my problem and deliver my product.
Awb: [protected]

My package did not delivered delivery boy miss behaves

I have ordered 2 jean's from nnnow shopping site. Out of 2 one jeans delivered to me but other one still shows me in hyderabad location & when i call to ur customer care they are telling me that it's in under investigation or they said i'm going to forward this to my higher level you i'll receive your parcel in next 3 days. Just tell me why you are doing this even i have paid full money also.

It's been more than 40 days & still there is no upadte & no action has been taken from your end.
I'm tired of daily calling to your customer care that when can i get my parcel and i'm really tired of yours false hope so just do one thing kindly refund my money bcoz now its has no use bcoz my brother bday was gone.

So kindly refund my money asap.
Awp no:-[protected]

[protected] awb no.
This parcel not received
1 month ago
Please delivered karaye

I ordered a product last week and have been going through the status till day. Earlier in the morning today i received a message stating that the product is out for delivery, i was waiting from morning, but later in the afternoon (Around 2:21) i received a message again stating the product was undelivered as i was not available. I did not receive any call from the courier service asking for my address, or about my availability but they have updated the status as "shipment un-delivered shipment attempted - customer not available". I am raising this issue to clarify me about the status being entered wrongly without even attempting to call me and confirm. I am waiting to receive the product.

Hello team,

I booked sony head phone & ear bud on face book adds bu bass rockerz @ rs 1599

Below notification i received on product booking..

Hi manish, thanks for your purchase of rs. 1, 599.00 from bass rockerz! We'll notify you when it ships. View order (#97540): https://www.bass-rockerz.com/[protected]/orders/0dc12fb15f6643be4e25ad84368fa4c7...⇄

I need to return this & need mu amount refund asap...

Requesting your help on this please..

Regards,
Manish mane
[protected]

Awb [protected].
Package undelivered. The courier company dint even call.
Pathetic service.

My self rajveer singh my order not track confirm plz confirm my order track id [protected]

I wanted to make everyone aware of this pathetic, unprofessional shipping "company" that goes by the name 'ecom express'. I recently discovered that they don't ship for weeks, don't send any updates, deliver to wrong addresses and also indulge in unethical practises such as updating a fake/false status that the "customer was not available" for delivery.

Just one look at their facebook profile (https://www.facebook.com/EcomExpressPvtLtd/) and reading through the comments will reveal all their "achievements".

When it comes to my case (Awb no: [protected]), it has been lying in delhi since august 03, 2020. Funnily, their automated response says "your shipment will be delivered by 8th august". I wonder which planet they are from. And, their "customer care" is clueless and they give a standard robotic sentence every single time - "please wait for 24 to 48 hours".

Please check the delivery partner before ordering anything online. Avoid ecom express like a plague. I'll send an email complaint to ministry of commerce.

I ordered from wow india order id is 711582 i received a part of my order but the other part of my order which included (Wow skin science miracle 10 in 1 no parabens & sulphate shampoo - 300 ml) has not been received by me but shipping status show it has been initiated to return it to the person who send it. I need my product the delivery executive didn't call me. It is a prepaid product what will happen to my money now. My ecom shipping id is [protected] please take the nessasary action. I need my shipment back i need my product back don't send it back to the seller

Maine ek t-shirt order ki thi. Aur mujhe ecom executive ka koi call ni aya hai bus message ata hai ki apke delivery cancelled ho gaya hai kyuki apki location found ni hai. Maine ek aur no. Diya hai agar uspe contact kyu ni karte. Abhi tak meri delivery ni mili aur na hi costumer care wale call receive karte hai.
Ecom express is worst.
Maine pehle bhi delivery aayi hai ekart ki taraf se jo ki bestest tha.
But ecom service is worst.

Sir am ankit. I am not satisfied my product please my return product. Plzz give me return 500 thousand ruppes

Ecom express service an kasaragod vidyanagar brach is very very poor. They are not delivering the things which we ordered. They are not delivering the product to the given address.

Sir,
My order no. Is 1258388 on 29.07.20 for rs.1499/-
And ecom awb [protected]

The address given is correct and the delivery status is in kumbakonam for more days
Not yet been delivered, no response by the courier. The other couriers from flipkart &
Amazon able to deliver that much fast in this address. But the message from courier ecom express is address not locatable. This is very bad. Take necessary steps for early delivery very poor service and not been contacted over phone.
Thanks & regads,
Anbazhagan. D

Actually yesterday ecom informed as your item out for delivery till now the delivery boy couldn't call me and the tracking info showing as rto lock

I've ordered a product, it's status didn't change after reaching the walayar hub. I kindly ask you to have a check in on it.
Tracking id -[protected]

Exact material not found and low quality.

My awb no [protected] and courier boy putting status "shipment un-delivered shipment attempted - customer refused to accept" just by giving missed call. After 4th attempt done by him. Already 10 days over to unable to get my product.

I want to know where is my product and [protected] (Delivery center) never received call to know status of my product delivery.

Now product is on hold in delivery center. After contacting customer care, they are just told me to wait 24-48 hours to release hold. Customer care is also not ready to give address of delivery center.

I ordered a torch from flipcart cod with price 118. Tracking id [protected]. I wanted paid 100+10+2+2+2+2=118 but the delivery boy refused to collect it against the item. He told me you will paid 120 otherwise your item will be returned. Finally, i gave 120, the delivery boy returned 2 ruppess coin.

I want to inform you that i had parched one item from "top gedgets" combo

Pack of wireless bluetooth headphone boocked on 16th july, 2020.

I received percel 23.07.2020 when i opened the percel i had seen in this percel only one item, which was in order combo pack and the item was headphone with wire connected. Before the delivery call came from this two numbers are [protected] & [protected]. I tried to call both the numbers

No response. My order number was ref no. 5096. Awb no. Was [protected]

Only vendor name shown "sd vendor". No refund address given.

Please kindly solve the problem. Its price was rs. 1599.00