Ecom Express Complaints & Reviews

My order from tatacliq awb no [protected] reached titabar, jorhat on 17 july 2020 and it showed out for delivery on the same day. One person from ecom office called me and informed me that he will not be able to deliver the item that day but the item will be delivered soon. On the next day one ecom person called me and said they have sent the item to jorhat office and it will be delivered soon. But today i found it that the item has been returned...

Hi i am swamy from west godavari(andhra pradesh).i have complent to your undi (west godavari) branch delivery boy his name is y sai kishore his number is [protected]. his behaviour is roodly.i have order an dreess in some other site the AWB NO IS [protected]. he received my parcel tomorrow morning but they have never deliver to me still this time.i have not postpone my delivery order.but i have received 2 time yesterday and today "we have received...

Here im attaching the ecom express godown they are they are throughing the parceles and they walking on that parceles and not takeing care of parcels...i had a worst experience with the ecom got...messgae OUT FOR DELEVERY message one friday still they didnt received...aftr e days we visisted ecom offce they told that they will delevry eveng but its been one day we are trying to call them but not responding and i cald to their supervisor he...

Hello team
I hope you doing good for us.
This is heer creation from kunjada vihar, sanganer, jaipur. But from 5 days no body comes to pickup my orders from your side and your supervisor of jaipur mr. Ali khan aslo not taking any action on it. We4 also informed every one from 4 days. But no one wants to solve this provlem we have. This thing happens 2nd time in one month. Your services are going so poor for pickup. What is going...

My percel is not delever yet. The delevery date was 27 july and it already 28 july i didn't get any message or call. Tracking details is not update till 25 th july.. Please delever my percel. It was a birthday gift for my sister. My contact no. [protected]...

Sir,
Here i want to let you know about the worst experience i faced from your deliveryman. Once he delivered one of my order 2 weeks ago at night 7:30 pm. I told him it is inconvenient at these times. For the next he didn't even called me or contacted me, after two days of the actual delivery day they returned the product without even letting me know. I ordered my item to the pin number 671310, the ordered item order no.:[protected]-6419301....

We are not in home went to native place also no any information received for this online shopping.. Wrongly done by some one.. Please cancel the delivery for this order and return the product.....

I ordered wireless jbl headphones and earbuds combo at 1599/- it delivered only one product and it's a duplicate so please check and inform me and refund the amount as soon...

My order id [protected]prizam prince metal hand over21/07/2020to your couriers partner mr. Nathuram [protected] for pick up, but at present time my display atsnapdeal acct. Unsuccessful pick up, please short out my comlaint...

No body came to deliver my courier and it's automatically rto this is #
You guys donot have reason also....

Order no 46983410 and awb no. [protected] not yet delivered at kalpakkam. Called customer care twice on 24.07.2020. Will get solved in 24 hrs. But current status in track order in ecom express shows shipment rto lock. Kindly do me needful....

My shipment was picked up from mumbai - 400056 on 18 july 2020 and was to be delivered by 25th july 2020 to aurangabad, maharashtra.
On 22nd july 2020- ecom express created a false ndr on my shipping aggregator portal - shiprocket and i requested for a reattempt on 23rd july 2020.
There has been no attempt to deliver and on 28th july - 1 am at night the have put in an rto lock comment - which is false
When trying to...

I ordered a mobile phone on 19th july from the samsung website.
I got notified that samsung has given the parcel delivery service to "ecom express".

The notification also stated that my order will reach me before 26th july.

As of now (28th july), the expected date of delivery is keeping on changing, and also according to the tracking it says that the parcel is in transit from bangalore for the past 4 days,...

Mera packet 26 july ka aya mene courier boy se jab pucha to usne bola nhi aya.
Aur jab mene dusre din stuts dekha to mera packet 26 ko hi gaya tha aur jab mene fir se courier boy se pucha to usne bola ki mene phone kiya tha aur mujhse cancel ke liye bol gaya tha. Jabki aisa kuch hua nhi hai mere puche jane pe usne bola mere pass recarding hai jab mene bola mujhe sunao to usne sunaya nhi.
Is tarah ye log packet ko dusre log ko...

I have a few shipments from amazon and ajio via ecom express.
The destination location is ponnani. The tracking status is showing as the shipment reached long time before in ponnani.
But no contact from anyone from the courier. No information or enquiry at all. The packages are just stuck there.
This is the worst courier service i have encountered ever. No calls, nothing.
Just keeping the packages in their warehouse...

I've ordered mi laptop from mi store on14thjuly2020 (Online payment), and recieved a message sayin the estimated delivery date is 22ndjuly2020 with tracking id [protected] with ecom, on 22nd i've tracked it on ecom website and the status shown "shipment rto lock" and it is returned to bangalore without any intimation to me, i did'nt recieved a mailor message or a call from ecom about the delivery or about the return and shipment lock. I have...

My awb no [protected]. My shipment arrived my city 23/7/2020 today 27/7/2020
Till not delivered. Once again it's arrived in delivery centre. I spoke three times about this. Representative said it's going to deliver but finaly one of your representative said we are not going delivery, if want go and pickup otherwise we will return back to seller. What action you can take for this and lack of respect for customers. My mail id: [protected]@gmail.com...

Awb number : [protected]

Shipment status of of today 27-july-2020 is showing as rto lock after being kept in local delivery center for 4 days.

No one tried to contact me regarding the shipment and the status is updated as rto lock which i understand that delivery attempted but customer is not available to get the package or customer door is locked, which is totally not true.

Please arrange the...

Awb [protected] tried my best to inform them their calls kept coming as spam sent feedback tried calling very bad customer service...

Mera product near by distribution center me 20 july 2020 se hai lekin 23 july 2020 ko wo shipment rto lock dikha rha jab ki wo out for delivery bhi nhi hua hai mujhe ye product chhiye mai iska ownwer hu mere pass iska bil bhi hai agar mujhe ye product 48 hours me delivery nhi hua to mai legal action lunga
awb no [protected]...