Ecom Express Complaints & Reviews

I live in sector 119 noida up
Courier person came for delivery of rto and rvp packets of snapdeal and meesho.
2-3 packets were opened and without seal and courier bag. When i was checking packets courier person grabbed packets from my hands and asked to sign on pod first. Due to packets were without seal and opened therefore i was about to write remarks for those packets but courier person snatched pod and didn’t allow me to write on pod moreover was misbehaving screaming loudly.
I want you to take some action against this. He stepped out his profession and made it something personal for me

My shipment with awb [protected] has been returned without informing me, reason they mentioned it is containment zone but its not. I have never seen any pathetic service like yours. The concern is, you should have contact me first, either they can deliver or i can pick it directly. I will raise a grievance in consumer court regarding the same, for my inconvenience.

I ordered for 2 sarees and i received another saree of cheap quality. So i called them and they are not attending my call. Please take this saree and return our money

Sir an employee delivering at shalimar srinagar has abused and given me death threat for not receiving the order as i am far from that place

The item was not delivered to the customer and when we tracked the item it was said to be returned to seller. We never asked to return the amazon product. Delivery executives never asked iyr permission to return it and didn't even bother to deliver the packet.

I order a phone but shows that they were no able to delivery your product because of covid-19 in my location no any problems or no lock down and no contacts from the courier service office no call and mail please take an action please my last day for delivery is today please 😞

Your ecom delivery boy is not delivering product properly why?. Today he missed call me with this cell number [protected] only once and gone back without delivery. Why why why

I am lince raju. I ordered an item from amazon. And it were taken by ecom express. Today 07/08/2020 the item was on out of delivary. After 30 minutes thay cancelled my package without even contact me. N said i refused to accept it. Pulpally ecomexpress not interested to deliver package. So i dont like to buy more product from ecom express...

Dear sir.

I'm complaining about the delivery.. As the delivery boy called and asked me the otp that i have received but the delivery boy was not upto my address and also. That he supposed to give my order by tomorrow. Then he refused to bring my order and put the status as 'delivery attempt was made'. And also he was very rude with us.. So, please take action on him and make my order placed as soon as possible..

My awb number [protected]
Courier boy didn't come to my home or he didn't make any call or he didn't knock my door but he updated in tracking as i refused in 3attempts also.

Myntra did not delivered my order yet and shows delivery failed

I had ordered crocs from their official site. However, Ecom Express who was supposed to deliver it has shipped it back and it says Shipment RTO lock.
However, they have neither contacted me at all. I ordered this almost one month back. My shipment tracking number is - [protected]. I would like to receive the order as fast as possible as it is a gift.

I have order for combo pack of 3 shirts
But the order comes and i have open but there were only two shirts and that shirts are dirty and used shirts not good very bad
So i have to return my order

Order id-[protected]
Awb tracking no.-[protected]
Payment method-online from google pay
Google pay no.-[protected]

My awb number is : [protected]

I had many time request to pickup but not pick up my parcel but they charge for parcel.
My pick up request 29 july and today 6august. I also contact bharatbhai who is incharge of ahmedabad they also don't reply. Completely cheater company ecom express.

Ecom-commerce is a logistics partner to Samsung India.
My Samsung order contains a very expensive item for delivery and I fear the delay is only making my shipment vulnerable to counterfeit.
I call everyday to customerCare and lodge a complaint on [protected] but its been a week and no deliveries yet.
They are so unprofessional that they will NOT share number for their grievance cell [latest].

I had ordered a Galaxy Tab A 10.1 (Wi-Fi) SM-T510NZKD on 17th July by making full payment. The expected date of delivery was 24th July. However, they are still to receive it. Order no [[protected]]. (order through Samsung official website).

Airway Bill No:[protected] One can see from the website of Ecom Express that the shipment is lying in the wrong city since July 29. The location of the item is shown as Pali (Maharashtra State: Pincode: 402105) however as per the order placed our address is Pen (Maharastra state: Pincode 402107)

No one from the courier service has called us till date regarding delivery. I have have learnt that four companies are involved in delivery of the product
1) Samsung
2) Ecom express
3) Shiprocket
4) Savex Technologies Pvt. Ltd

But none of them are responding to our repeated complaints through calls/emails/compint registration option on website. Each one is telling it is not their responsiblity. No one is giving any status update.

This has turned out to a very frustrating experince. We want delivery at the earliest or at least the full refund.

Chinmay

I ordered mi Basic headset rs.449 on mi vendor on aug-02 by prepaid amount.But still now I didn't receive the product.but in track order status it is shown as already delivered.i didn't receive the product yet.please check and send the product asap.

Delivery person named suraj - [protected] asked me to come to place nearby my house to receive a parcel which i already paid.
I told him that i cannot come because i'm working from my home. He spoke bad words n hung up the phone and gone. He spoke to me in an impolite manner. I expect that strict action will be taken against this person

I recieved a headphone instead of the combo earpods which i ordered.
Kindly exchange the product or return me the money.
Regards pranav sood.
Address : #38 new bank colony khanna punjab india