Ecom Express Complaints & Reviews

Regarding a shipment which was to be delivered on aug 1 but yet not delivered.

I have not received any otp from ecom or samsung but still ecom is asking me for otp. You are even sending the otp on my email address. I have been waiting for my shipment past week.

Whenever i talk to customer care they say we will try to send otp and deliver and mention to check with network provider. How is jio going to help me in this? I receive otp from all other sites but only your delivery system is not able to send me otp.

How can i get my shipment? Can you help in this. It has been 1 week now. The shipment delivery status is now ofd lock applied - 82

My order was out for delivery on 25th july 2020 yet i haven’t received my package. No response from the ecom express executive. They don’t even have a number to be contacted. My awb no: [protected]. Now all of the sudden the status of my order is “shipment rto lock”. I want my order to be delivered soon.

E lightening store
Ph:-[protected]
Seller gst:- 07fups9081b2oo
Plot number kanjawala industrial area delhi 110081.

If i had to give this company a rating i will give -100 yes it's minus,. So my order was expected on 31 on july and reached bhiwandi on 30 july which is like 5km from my location and bag got scanned there than the problem started because it never left bhiwandi i tried to call them and after soo many tries got a customer care number soo hard to find man it's like a secret agency no proper number anywhere and i called them and on every single call they are like sir don't u worry it will get delivered in 24 to 48 hour definitely we are delivering your package on priority basis with instant delivery i told them a day before also agent told me 24 to 48 hours and he is like because he is different agent i am different now the time is 24 to 48 from now on every call which is frustrating and today is 9 th august woow there clock is too slow or maybe stopped i asked why this delay and they are like its internal issue it means we are not even allowed to know why our package not delivered to us and when i got frustrated from ecom customer service i called amazon and they told me that the ecom lost my package and they are just pretending that i will receive it so don't hope that it will get delivered. That's the ecoms instant delivery i am terrified to this what happens with standard delivery f# bc (It's not british columbia its what indians use when they are frustrated) and yaah if someone from ecom will see this they will pretend that they are very helpful by asking my waybill number here it is[protected]

This is mo danish, regular amazon customer, i shopped a order on amazon sujata powermatic plus 900, today
It 's time to catch my order, delivery boy called me for product delivery, named ankur tiwari, was associated with ecom express. He called me and ordered to reached at a place for delivery instead of at my home that was away 1 km from my residence.
When i told him, i can't reached there, he talk very rudely and misbehaving with me. What's hell.
Such stupid thing is there.
After few minutes he reached at my residence, then i asked him, why you talk with this misbehaving, he replied this product is very big, i'm unable to delivered this here while road was good and my home just aside of road.
How this going on in your ecom express, big product if you can not able to deliver this, tell us clearly. It will be intolerable such kind of misbehaving. I have also complaint other respective site for strictly action against him for this rudely misbehave.
I swear, if no action will be taken place against him, i will leave this amazon, will due to this delivery company ecom express forever.
Delivery boy - ankur tiwari
Mob no.-[protected]

Hi,
My self ordered an item and it reached my place by 30th july. From that day it was showing "shipment in-scan at dc". Further no updates for somedays. On 9th aug 2020 it shows "shipment rto lock". There are no issues in delivering the items in my location as of now. I want my item delivered. The thing they havnt conatcted me or tried to deliver the items. Abw no:[protected]

My product not delivered yet.
On 27 july 2020 tracking shows the product in my nearest hub (Vadakara) on 6th august 2020 it shows rto lock at delhi. What is the problem??
I need my product delivered in my address.

Mera naam rizwan

Hamne mobatree website se order kya tha jisme issue a raha hai
Ecom express delivery boy return order pickup nhi kr rha he return order i'd. Awb no.[protected]

Delivery boy galat status dikhaya hai

I live in sector 119 noida up
Courier person came for delivery of rto and rvp packets of snapdeal and meesho.
2-3 packets were opened and without seal and courier bag. When i was checking packets courier person grabbed packets from my hands and asked to sign on pod first. Due to packets were without seal and opened therefore i was about to write remarks for those packets but courier person snatched pod and didn’t allow me to write on pod moreover was misbehaving screaming loudly.
I want you to take some action against this. He stepped out his profession and made it something personal for me

My shipment with awb [protected] has been returned without informing me, reason they mentioned it is containment zone but its not. I have never seen any pathetic service like yours. The concern is, you should have contact me first, either they can deliver or i can pick it directly. I will raise a grievance in consumer court regarding the same, for my inconvenience.

I ordered for 2 sarees and i received another saree of cheap quality. So i called them and they are not attending my call. Please take this saree and return our money

Sir an employee delivering at shalimar srinagar has abused and given me death threat for not receiving the order as i am far from that place

The item was not delivered to the customer and when we tracked the item it was said to be returned to seller. We never asked to return the amazon product. Delivery executives never asked iyr permission to return it and didn't even bother to deliver the packet.

I order a phone but shows that they were no able to delivery your product because of covid-19 in my location no any problems or no lock down and no contacts from the courier service office no call and mail please take an action please my last day for delivery is today please 😞

Your ecom delivery boy is not delivering product properly why?. Today he missed call me with this cell number [protected] only once and gone back without delivery. Why why why

I am lince raju. I ordered an item from amazon. And it were taken by ecom express. Today 07/08/2020 the item was on out of delivary. After 30 minutes thay cancelled my package without even contact me. N said i refused to accept it. Pulpally ecomexpress not interested to deliver package. So i dont like to buy more product from ecom express...

Dear sir.

I'm complaining about the delivery.. As the delivery boy called and asked me the otp that i have received but the delivery boy was not upto my address and also. That he supposed to give my order by tomorrow. Then he refused to bring my order and put the status as 'delivery attempt was made'. And also he was very rude with us.. So, please take action on him and make my order placed as soon as possible..

My awb number [protected]
Courier boy didn't come to my home or he didn't make any call or he didn't knock my door but he updated in tracking as i refused in 3attempts also.

Myntra did not delivered my order yet and shows delivery failed

I had ordered crocs from their official site. However, Ecom Express who was supposed to deliver it has shipped it back and it says Shipment RTO lock.
However, they have neither contacted me at all. I ordered this almost one month back. My shipment tracking number is - [protected]. I would like to receive the order as fast as possible as it is a gift.