Ecom Express Complaints & Reviews

I ordered something from Nnnow nearly one month back. The courier has claimed he attempted delivery two days back (which itself is 11 days late), but nobody has attempted delivery since then. It said delivery has been rescheduled. Nobody has called me and the delivery has lied about the attempt I have been at home all day.

Order number: [protected]

Guys this courier company and snapdeal are fraud my exp is very bad from last 4 days it's a night mare forvme ti followup for one stuff to be delivered

They don't do the delivery in time

Sometimes they call and tell us..they are coming but will never reach us..on that particular day, it's not like we have the whole day ..for them and waiting for them only

It's looks like the delivery depends on their mood

Sometimes They wouldn't call me.once On the delivery date..and later all I get is a lame excuse of "We are unable to delivery your package because o[censored]nidentified location" from amazon..which is most probably..given up by the ecom staffs operating at our town

It's not once or twice...it has happened Quite for sometime now...and it's not just me... customers here..are not taking this..very well...other Delivery services such as Delhivery, BlueDart staffs member are offering us way better... services

You can look up Google reviews on the google map..for Ecom, Haflong you will get the picture

I have ordered one plus 7 tpro 2nd handset 8 gb 128 gb 14306/-online. Ecom express is courier vendor .

I have received handset of 500/- tashan mobile.

Kindly refund my 14306/- in my pay tm [protected] immediately.

My shipment with the following details has reached in the delivery centre at payyannur on 26 july 2020. But it has been not yet delivered.

Details :
Awb number:[protected]
Order no. [protected]

I'm posting this review as i've faced this my own when i ordered the product through amazon they didn't delivered at my address saying address not found and giving me missed call (One ring call so i could not pick up) then they marked it as not able to contact this happened 5-6 time.
And i think they did not even came to my address just pretend like they are looking for my address and tried calling me.

I would have given this zero rating if there would be a options.
This is my first time i'm giving 1 star to any company or product in my life so can understand the trouble they put me in.

My order was supposed to get delivered on 26th july. And it’s already 31st july i have not received the order, and when i see the status of the order, it says ofd lock applied. My order was prepaid, order #nyk[protected].
Total ₹1535. There is no update regarding the issue. And when i contact nykaa they just ask me to wait. I want my products to be delivered soon, or i just want my refund.

In flipkart show your delivery placed but i have not received product delivery

I would like to start a courier service in my locality. Here we have only one courier service. So many people cannot order items through online in this area we can cover minimum 3 pincodes if we can open this. I can fulfill all your essentials including security deposit. Please feel free to contact me ([protected])
Regards
Haris yoosuf

I've made my order on nykaa on 23rd july 2020 and today is 31st of july still i haven't received my order, my order reached bangalore yelahanka and the delivery boy also received my order and reached me on 25th of july but he took it back because otp wasn't generating in my phone. I've called up customer care service (Which is again horrible) so many times. I got my otp on 27th of july, i've called up delivery boy he was very rude to me. I have called up customer care soo many times they say that i'll get my order today please wait, but still i haven't received my order and the customer service team has given me wrong number of the delivery boy. This delivery service really pathetic. Today is 31st of july and i still haven't received my order

I had ordered my phone from Flipkart since 19th of July 2020 and according to my scheduled delivery time is 27th of July. But my package is not yet deliver. My package is being deliver by Ecom express and when I did tracking, it shows that it is has been stuck in KALIABOR HUB, Assam. I am so deeply sad about my too late delayed. The tracking shows that it has been stuck in KALIABOR HUB for about 2-3 days. Please resolve this delayed that what is happening to my delivery. It had to be deliver at Itanagar, Arunachal Pradesh. I am residing at Itanagar (791113)

Hi,
I (Priyanka Jadani) is very disappointed to share recent experience happened with me today.During a call with the local hub of dibrugarh, they are yelling, abusing & threatening me during the call..
For this reason samsung india is choosing Ecom delivery partner???
I can't share the words which has told me during the call. totally harassed me for life threatening by calling me there at his place and whatever he will show to me.
I (Priyanka Jadani) express if anything happens to me or my family only Ecom will be responsible for that.
Sir, This is regarding the AWB No- [protected], from last many days i not able to get any information regarding this parcel and whenever i try i'm abused or i'm being felt like i have made a mistake by calling ECOM.Last update is n 24th july after that no one is not even talking properly.

कस्टमर च्या घरी पार्सल दिले दिले जात नाहि त्यांनी शॉप वर येऊन घेऊन जा म्हणतात तुमचे delevari boy

The product reached the final destination and the delivery person did not even make an attempt to deliver it to our address. I need the product delivered.
Awb: [protected]

I have purchased an item from myntra and found item was not up to the expectation so i placed a return request on the same day i received the product, 21st july 12.00 pm return was picked up successfully and he didnt give any reciept telling he is updating online no receipt is issuing.the procedure is like that and pick up boy ensured me that the pick up will update evening on the myntra and it was updated as pick up failed when i checked on night so i called the pick up boy from 22nd onward but he is not reachable so contacted myntra customer care they also contacted ecom express and said they informed my item was not picked up yet so they are unable to resolve the issue..whom should i contact now?this is the biggest fraud ecom express is doing .cheating customers and their delivery boys are taking things to home and very irresponsible cheaters .this company is fraud i want to move legally against the pick up agent .kindly help to resolve this issue and stop ecom express fraud against customers.i am attaching the call details

My order is confirmed on 11th july and got a message after 3 days saying that it will be delivered in 24hrs but still it is not delivered and on 29th july it is showing that shipment rto lock revocked and status showing returned same is happening for 4 parcels which are ordered from nykaa.

Fossil watch ordered but received fasttrack broken watch which doesn't cost of 100 rs packing of the watch is also very poor.
Need reply within a day.
Or will go legally with consumer court.

Delivery agent was bulsit he fighting with me and took extra money from me saying that price of product is more.
Taken legal action against him and remove him from duty.
Kindly return my money to my bank account asap else i am going to take legal action against you today.

Complain is regarding fluticason nasal spray product.

I want to work in ecom express pulwama jammu and kashmir for deleviry purposes

I had ordered a mobile phone from mi store, courier by ecom ecxpress, at first it has moved day by day but now it is at same place for last 3 days it was not coming to me, they mentioned they will deliver in 72 hours but it is wrong, so dont buy from ecom, very slow deliery