Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Apr 22, 2024
Complaints 6399
Resolved
1262
Unresolved
5137
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 194

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SharB
Report
Copy

Myntra product undelivered

I ordered a package from myntra. My product was expected to deliver on july 27th but i received a message on 19th of july that the product i ordered is undelivered. I rescheduled my delivery but till now i didn't receive my package. The awb number is [protected]. Please make the delivery as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chetan S P
from Gokak, Karnataka
Report
Copy

amazon product metro tyre

Today i'm order reached city which is 35km far from my native place, morning ecome express courier boy called me and told me that sir u come to to hear and collect your product, then i told sorry it's not possible bcz idnt hv any personal vehicle, then he told ok sir if possible tmrw i will come and deliver your order then i agreed, bfr 30min bfr i got msg from ecom express that, your order not delivered due to bcz of you refused,
My...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupa Damodaran
Report
Copy

Extra charged on the order received

I ve ordered some products in firstcry. Your courier company only delivered parcel. Though it's pandemic time to maintain distance we sent bag from 2nd floor to receive parcel and sent cash on delivery same way. Delivery guy said amount Rs. 1030. We gave and collected the parcel. But parcel received was worth Rs. 222 and Rs. 299.25 only. He extra charged from us. When I checked and call back delivery boy didn't pick my call....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
imran captaan
Report
Copy

Portable air conditioner

Address:okhla zakir nagar gali no 37 house no 882 south dehli 110025

Sir i am imran ansari mera jo order hai wo pura damge hai is lie mera paisa mujhe retrun kar dijiy paym no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kaustubha4u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery person denied delivery on call. its 3rd time he did it.

Its 3rd attempt of delivery on 20th jun 2020. It started with first delivery attempt on 16th jun 2020.
Delivery person named "karambele" denied delivery on call. He picks package and doesn't deliver it and updates false status on tracking site.

Please do the needful.

Order no. : f388/[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Subashree23
Report
Copy

Return item

Address:18/416/11,om parasakthi nagar, marappalam, coimbatore-641105

I couldn't attend your call.and I just get ur msg from using awb number.ple I request to return the item.sorry for the inconvenient.actually I went to hospital for emergency.tats y I couldn't attend ur call.ple I request to return the item....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujith C P
Report
Copy

Poor product delivery

Address:Ecom Express(Courier Service) , Vellarikkundu, Kasaragod, Kerala,india- 671533

My courier is delivered at ecom express branch vellarikundu, kasaragod, kerala-671533. The item that i ordered is an emergency one. I gave the delivery details clearly along with the order. My place is easily accessible for the delivery back boys and it is road side. They are not willing to deliver the item. I got a call from ecom express delivery agent in a disrespectful manner. "if you want your order, you can come some other town (Which...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAVAAN Agent
Report
Copy

About my order

I ordered a pen drive in flipcart. It reaches ecom express hub sathupalli. After my order was out for delivered. But my order was not delivered to me. But it shows order was delivered. Awb number is
[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
M
Manisha raj96
Report
Copy

Kannan trousers

It is a prepaid order. Yesterday i got a msg that i have received my order but the issue is i don't received my product. I want my product....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Delivery is delayed. No response...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neethuunni
Report
Copy

I want to deliver my order

I ordered an item. And showed that it is shipped. Bt now it is showing that the item is in rto lock. I want my order. Please deliver it to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sachin Ghiwari
Report
Copy

8631402807

Address:MUDALAGI

Cost is very high compare to flipkart and amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shahin Shenu
Report
Copy

Boat red color earphone

It is an amazon product. I have ordered it on the 3rd july. And the estimated arrival of the delivery was 15 th july, but surprisingly on july 9 th i have recieved a call from the ecom delivery guy and he said my order will come in the after noon. I waited till night but i didn't recieve any call from that guy till now. But i checked my amazon app and checked the status then it showed that delivery attempted and would be deliver on the next...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
My product awb no ; [protected] not delivered yet nor reattempt as been tacking to deliver....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anuj Dhanjal
Report
Copy

Return the watch

Address:Nanak sir nagar house no.374 gate no.2 rcf kapurthala
Website:Ecom express

Which product i choose on this website that was the fake so that’s why i return it and plzz refund my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Somnath jangam
Report
Copy

Different product delivered

Address:Jangam somnath, opposite sheikh al alam memoreal digree college budgam srinagar

Your company delivered different product, and i was ordered sony company headgear and earbuds. Pls kindly send ur man to take return this product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vasanthakumari Vasanthakumari
Report
Copy

Saree return

Address:201, sankruti ac market, godadara road, near capital square.

We oderad an saree worth 649/- but your company shipped an another saree which we didn't odred that now we have to return that saree. The company named Ecom Express...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mudrenda
Report
Copy

About my mobile

I'm complaining about my order is not delivered yet......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I was ordered earphones🎧 and two peer of bluetooth, both are made by sony company. But ecom express delivered different product. I want to return it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rKaligotla1
from Hyderabad, Telangana
Report
Copy

delayed in delivering

We have ordered 6items and 6of them were at the vijayawada kankipadu ecom branch since 11thjuly 2020.. Without attempting delivery one of the item was updated as attempt to delivery.. We updated to the ecom official toll free number but no use... Below r the details.. We r really impressed with the timely services and giving the ratings as -100 (Minus 100)

Awb numbers ecom
[protected]
[protected]
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy