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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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1467
+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 198

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I have order resmi note 9 pro (Aurora blue) with order id:[protected] in mi store on june 30 with full payment.
. Transport company was given ecom with tracking id :[protected] and estimated delivery date was 10th july. But without my consent or prior notice, they have returned order. I am very sad about the mishandling of order by edom.. I request to get my order back as early as possible....
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S
sravani iyengar
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delay of the product

I have ordered a product on june 30th from floweraura, which has been dispatched through ecom express which should be delivered on 6th july 2020 and today is 8th july and in the order tracking it is showing connected from hub in vizag, but when i called the customer care the automatic machine is giving the info like the order will be delivered by 10th i don't know the reason if it has reached my place why it is not yet out for delivery, i...
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Havoc Lingesh
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Samsung order

I order samsung product in Samsung e shoping website that is online payment I placed order on 2/7/2020 after 2 days shipping no and information will receive my location is pondicherry and the product pickup location is jaipur on 6/7/2020 shipments will reach gurugram it's why plz help me my awb no [protected]...
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V
vaibhavpadia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

What a shameful and pathetic courier service ecom express you are

Address:Ecom Express Pvt Ltd, frnd floor 13/16min, 17min, samalka, old Delhi-gurugram road, kapasera, New Delhi 110037

Hi,

What a shameful and pathetic courier service ecom express you are. The order is out delivery since 5th July, 2020 and still status is same. Such a PATHETIC courier service😠. Because of which I am suffering. Such a unprofessionalism people of courier service.

I had word with your CSE name Devendra on 5th July 2020 @ 9.28pm, he said the status will be updated by tomorrow, but not happened. Then I called...
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B
Bhagua
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Return the saree

Address:At post madanbhavi,taluk bailhongal, district belgaum

I did not order the saree which u sent me... Plz collect it back soon... And pay my money... Plzzz...
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F
fashion vastra
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Pick up not done

Address:A121 siddhi homes Saraswati enclave , opp sfs mansarovar, jaipur

I have received lot of orders from e-commerce industry but your team not pick my orders lot of time

So pls pickup my order....
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Awb no [protected] is showing delivered on 4th july but till now i didnt receive my product. I am not getting any phn number even to complaint.....
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N
Namrata25G
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Product not delivered 70023

Address:Ecom Express Jamshedpur
Website:www.ecomexpress.com

I had ordered a product from H&M and it was to be delivered by Ecom Express. They have not delivered my product till now. I did not receive any calls from them regarding address approval but instead they sent me a message that my area is not accessible. I do online shopping on a weekly basis and all the products have got delivered to this same address without any problems. Now when I have called the customer care they are telling me that...
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R
rahilkjha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not being delivered from ECOM Express

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India.

ECOM Express is very unethical and their customer care executives are very rude. I had order online from Samsung E Shop and the shipment was supposed to be delivered through ECOM Express.

Order Placed on 20th June, Expected delivery date 26th June. Last status update on 27th June.

My ECOM Express tracking ID is : [protected] .
My order ID at samsung is : [protected].

Samsung has sent the...
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S
sk basha 1
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Order delayed and not delivered

Address:Kankipadu, krishna district, Andhra Pradesh

Dear sir,
I ordered and item 27th june 2020, and parcel is come to my location as shown your site as 2nd july. 5th july 2020 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs.
Today i called (6/7/20) at the time the customer care guy give me same commitment.
Then now status shows that shipment rto locked.
I need my ordered...
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S
Saranya Balasubramaniyan
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wrong product received fashion house

Address:No 9 Venkatachalam STREET senthil nagar devarajapuram pattabiram chennai-600072

Hi am saranya am ordering 2 now of kurtis but am receiving wrong product... Kindly take the product back and refund...
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R
R Mahadevan
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Shipment pick up

Address:C203 royal enclave apt 101 arumugam nagar ramanathapuram coimbatore 641045

Kindly receive the shipment at earliest...
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R Mahadevan
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Shipment return and pick up

Address:C203 royal enclave apt 101 arumugam nagar ramanathapuram coimbatore 641045

Today one shipment i received at ecom express courier, kindly receive cover at earliest....
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A
anjali009988
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Shippment issue

I had ordered peoduct from nykaa on 4th july. Prepaid order. It has been dispatched on the same day. But when i track shippment it shows pickup rescheduled for the next day. For the last two days this is the issue. Pls do look through...
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R
Rachita C
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Product shipment rescheduled

Address:"shree Matru krupa" Gandhi nagar 3rd cross bk road sagar

Its been so long i didnt receive the order which i did from myntra. The shipping is being rescheduled. So when will i actually get my order???...
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Address:Hyderabad

Order number [protected] iam order myntra then the ecom express shown fake update it will ne shown[protected]days pickup and resheduled still completed 3days also shown same update today date[protected] please iwant my. Order very fast my order is it? Tracking number [protected]...
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Order not delivered by the courier service. Status states order was not out delivery. But order returned without any intimation to me. Also I did not get call from delivery agent.plese help me to resolve it. I would like get the order delivered....
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S
Subhash kala
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Change my shoes

Address:vpo sangaliya via losal teh. dantaramgarh dist. sikar pin code. 332025

Sir mene jo order kiya h wo shoes mujhe nhi mile h isliye m jo mene order kiye the wo mangwana h...
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Address:Ph:7056588167 Seller GST:GROUND FLOOR SECTOR ROHINI DELHI DELHI,NEW DELHI-110089R

I received a percel on 27/06/20 from your delivery person and asked him to open the percel before making payment but he denied to do that, further I asked how can I return the product if I want, he said that I would get a delivery message with link so that I could return the product but unfortunately I didn't get any message.Ecom Express Executive [protected] PIN [protected] and PICKRR AwB [protected].I send mails several times to the seller's...
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Khushpreet Gondara
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my hardcase

Hello,
I have ordered my hardcase, its expected delivery on 29 june. On that day delivery boy called me and said we will not deliver product on your given addres you have to come city for accepting your parcel and talked me rudely and i told him that i can't come please come to my home then he said i will not deliver your product and marked as customer refused to accept. Please give my parcel awb number is #[protected]...
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