Ecom Express Complaints & Reviews

It has been 3week my order not delivered yet... No customer care of ecom express respond well, the order products are very very important, kindly take my message seriously to help mi get my order soon...

Iam cancelling my order of order number #4213...

I was ordered a mobile phone of REDMI of 4 GB RAM and 32 GB storage. But i received a fake mobile phone of ROKEA of only 1 GB RAM and 8 GB ROM. This is the first time we ordered from ECOM EXPRESS and it gives totally unsatisfied result Kindly return this product and provide my cash back...

After i ordered the product on flipcart 23rd Jun, 20, my delivery date was 7 July, 20.But before the due date the delivery boy called me and didn't able to answer the call . The next day he called me again and told me to cancel the order as i did not respond the previous day. Also he sent me a cancelation otp to conferm it. I Myself place orders in flicart approximately 5 to 6 times and always I find him behaving in a rude abusing manner,...

Sir mene jo orderkiya wo parsel mujhe nhi mila isliye m change krwana chahta hu...

Suni #4-13, sc petta, vedurumudi near ambedkar street, vedurumudi post :533307, kapileswarapuram mandalam, east godavari, alt no :[protected]...

Mujhe mera shipment ka status jan na hai or wo update kyo nhi ho raha hai. Nad mujhe kab tak milega.
AWB no [protected]
Mobile no [protected]...

I have ordered 2 watches from Fossil Group but whenever I try to track my order it always says AWB number does not exists. Nobody picks the call at Customer care....

I applied return on Amazon... Ecom was expected to take parcel from me...but no message about anything and at evening they message that customer not received call n ask for reschedule ...n now reschedule after 14-15day available..what the service is this...wrost service.....

I was ordered a mobile phone of REDMI of 4 GB RAM and 32 GB storage. But i received a fake mobile phone of ROKEA of only 1 GB RAM and 8 GB ROM. This is the first time we ordered from ECOM EXPRESS and it gives totally unsatisfied result. Kindly return this product and provide my cash back....

Hi, I have ordered Samsung phone, tempered glass and back cover, and riding gears. And it's already arrived in kurseong branch 2 days back, and finally I received a call from kurseong office 734223, and he told me to come and pick from office, he don't want to deliver to my doorstep he said. And I told him I am Amazon prime costumer and its says home delivery available, but he argued a lot talks very loud and rude and he just hung up the...

I was ordered redmi mobile phone of 4 gb ram and 32 gb storage. But i received a rokea mobile phone of only 1 gb ram and 8 gb rom. This is an fake mobile. Kindly, accept my complaint regarding this and refund my cash....

My order, which was placed on 24-jun-2020 was supposed to be delivered by 30-jun-2020. The tracker initially showed that the package received in hyderabad hub on 29-jun. Since then, the bag is being scanned at the hub everyday, but is not being set out for delivery. It is 04-july today, and i am still waiting for the product, which is already a week late. Tried contacting customer service and they are not providing local delivery agent contact...

I ordered a shoes on 19th june and was expected to deliver on 4nd of july. The order is shipped but yet not delivered and now there is no option available to contact to their customer care. Worst experience ever my awb:[protected]...

Dear sir,
For the device claim – claim no # 6351192 from airtel, the ecom express visited my office to pick the phone for which awb no is[protected] and order no 6351192.
Sir yesterday on 03/07/2020 when i checked my order status it was showing the shipment is out for delivery, however not delivered to me. Today 04/07/2020 when i checked the status its showing the shipment is delivered.

No one delivered or even...

Sir mera shipment 2/7/20 ko shipped hua tha ecom express se par wo delhi hub par scanned ke baad update nhi hua hai. So please update kr dijiye or mera shipment ka status bataiye.
Register mobile no - [protected]
Awb - [protected]
Name - deepak kumar singh...

You staff insulted me while i went to his office to take my product he abused me and tried to hit me .you should take action on that....

I ordered a product from flipkart but was unable to receive it because was not getting any otp from ecom express and that product was very important to me. The delivery boy refused to give me the product even after checking my id saying its their policy to check. Please check this problem as soon as possible...

Can you please help me in getting the order. I came to know that orders are not deliverable to my location. But it should noted before picking up the order.
[protected].
Waited for this order long back.. I didn't even got a call before rto is locked....

मुझे गलत पार्सल मिला है, मैंने जो आर्डर दिया था उसमें नही है, उसको वापस कर दीजिए।...