Ecom Express Complaints & Reviews

Myntra send me a message that your order has been shipped on 22 june. From that day ecom showing pickup rescheduled everyday. My order has not been picked since last 9 days. Please pickup and deliver order as early as possible.

Wrong product delivery

I haven't received the product that I have ordered from Flipkart but the status showing delivered. I have raised the complaint about the issue with Flipkart as well as Ecom Express. They never responded properly. The order I'd they given is not found the tracking details. Order id-FDSP[protected]
Could you please check with the AWB number : [protected].

Dear ecom team,

Kindly, check this employee of ecom...

He has no manner how to talk... Abusing & rubbish guys...


# employee...

Subhash [protected] 380015 ahmedabad gujarat ahv

Thanks

I ordered a product on myntra with awb number [protected] on 22nd of june and it is 30th of june and they have been showing 'pickup rescheduled' for the last three days as it is seen in the image i pasted. The product got packaged too late and now the delivery process is being delayed, which was unexpected. So please help me with this so that i can have it delivered as soon as possible.

I ordered a product on myntra with awb number [protected] on 21st of june and it is 30th of june and they have been showing 'pickup rescheduled' for the last six days as it is seen in the image i pasted. So please help me with this so that i can have it delivered as soon as possible.

Sir, mera prodect rok rakha hai. Abhi deliverd nhi kiya. Laparbahi jayda ho rahi hai

From 2 days our produccts not pickup.
How much time is taken to pickup the order if there is no pickup our all order will be cancelled.

Firm_ a. M international
Address_ indira chown near standard public school.
[protected]

Awb no [protected]. No tracking updates since 27/06.

Unfortunately, this is the second time this has happened. The delivery service in Dalkhola - 733201 is worse. The delivery guy didn't even attempt to deliver the my package. And here the status says" Delivered". To whom?
Where is my package?
Whom the guy delivered.?
My father tried contacting the office. but no help.
Tracking ID - [protected]

EcommExpress returned my three orders back to the seller without any delivery attempt. They returned the item when my complaint is in Place and when I contacted EcoomExpress, the Customer service team put me online for more than 40 mins and intentionally cut the call.

They were not ready to give any information about why the item has been sent back to seller.

Complaint ID:[protected]
[protected]

I want to return this product due to very cheap quality
I already emailed customer support But I want to return my product

I need to return back my product and get the amount refunded plezzzzzz do help me out i don't need the product and the product looks so bad quality one i need my money back

I ordered an item on myntra on 19th june on 26th june in myntra site it showed 'item is shipped' with awb number:[protected], but while checking ecom express site it shows pickup reschedule continuously for 3 days usually it takes 2 to 3 days for delivery of an item from bengaluru when using other shipping services. I think they don't care about their customers

I ordered a product on amazon on june 14th and the product was shipped via ecom express. According to the website, it reached ecom express vadakara dc (Kerala) on june 22. The office is only 4km or so. But till today (June 28) there hasn't been the slightest of response from your delivery team. No calls! No messages! Nothing! The local office does not even have a contact number on google or anywhere else. You only took 6 days to ship from gurugram (Haryana) to my nearest place, that too in this lockdown time, which is fine. But to take another 6 days (Without notifying) to hand over the product is completely irresponsible from your team. It was supposed to be delivered by june 27 (Yesterday) according to amazon. But no info or anything on delivery date your website😑. Kindly resolve my issue and deliver my product asap!!!

Order sony combo headphone and deliver jbl duplicate headphone..

I have ordered a package (Or. No. M[protected] from pharmeasy which has been couriered through ecom express to be delivered at aizawl, mizoram... The tracking said that it had reached the courier at aizawl already, but no attempt was made, we even called the courier but the call was rejected. The order is a medical package which is very important for the patient im odering for. My previous order was also cancelled without any attempts on 18th july. I am very disappointed with the services in aizawl, mizoram. And if my recent order is cancelled again by any means, my patient will be in a critical condition. I would like you to check on ecom express in aizawl and give me an information about my orders.

Company have send wrong item reutan prodect give advise

Hello,

Shipment awb: [protected]

I have order a product form gonoise.com and it was shipped via ecom express courier company.

Both the gonoise and ecom tracking page show the package is delivered but i haven't recieved the same

The package never came to my place or even i didn't get any call from the delivery executive about the same.

I did not received any sms for delivery confirmation and still the status on the tracking page was changed to delivered. As you can see in the attached screenshot it was assigned to sunnynityanandpoyyara

I cross check with neighborhood / security gaurd also but they have not received and one more thing without my id or signature how the delivery completed and the shipment delivered date was june 27, 2020 at 09:50 hrs, at that moment i was at home.

I am hell confused and donno know where my shipment is as it is not delivered to me then whom it os delivered and why the status it was delivered without verifying??

The product quality is not good. I think is not a good product. I am alredy so many products are order by ecom express but all products are good. This product is not good. So i want to refund.