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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express reviews & complaints page 204

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I have ordered glasses from lenskart which was supposed to be delivered by 12th june 2020 to my residence in vizag. I have received an update to my mail that my item is out for delivery. Not received any further update from ecom express, instead the status was showing as "consignee has requested for future delivery". Still i have not received my item and i had shifted to hyderabad just a day back. Tried reaching the numbers by searching through...
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Address:Plot No.36, CSEZ, Kakkanad, Kochi

I bought a book "how to win friends and influence people" through snapdeal and due to its in proper content i returned the book through the courier service e-com that they provided. But now its showing the pickup is failed though courier service e-com already taken back the product on 16/06/2020.

Order# [protected]
Awb#[protected]...
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I have ordered package in reliance digital. Package was not delivered to me. But status was changed to delivered. Amount for the package was pre-paid....
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C
Chandrasekhar Pydi
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Item not yet received

My amazon order awb [protected]. I have not received the item. I got a message today i. E., 15.06.2020 at 17.38 as below.
"your amazon order awb [protected] was undelivered as you were not avalable"
But i have not received any phone call from the delivery agent. I am very much available at the delivery address. Previously also i had a same problem and subsequently i was forced to cancel my order. I dont know what happens this...
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Address:Sricity, Chitoor district, Andhra pradesh

Delivery person reached for delivery and contacted. I didnt picked the call at first time and when i called after 20 mins his mobile switch off. Now i received message from ecom as "consumer rejected the delivery"...
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I didn't receive my order, why so? The delivery boy is not responding, he attended my call but didn't answer anything and he says he can't come there, and ask me to come to his location, utterly disappointed in your service, i waited 10 days and now"!! Crap 😐...
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P
Palak Kumari
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Product didn't reached

Address:West Bengal, Asansol

Ecom express is the worst delivery agent. It's helpful at all! Your people aren't cooperate. We can't reach out to the delivery guy because of your dumb tactics. All you know is just "reattempt of delivery" and the next thing we know is our package is returning. Why are you all even working if you can't help your customers. Ecom express is disgusting....
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R
Ruby_357
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Size not matching

I ordered simplyfitz bra from this site through a facebook ad and the size is not what i expected. I want to return the item and get the refund....
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Consignee urgent need on the package. But without delivery attempt, they apply wrong updates...
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S
Sharon Chadala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

status showed as delivered but i didn't received the product

I ordered a deodorant on amazon. I already paid for the product. While i was waiting for my delivery the status suddenly shows delivered. It shows same in ecom express site while i track my package. I don't know who you delivered that product to. I want my product delivered to me. This is my first time getting delivered by ecom express....
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Address:DISTRICT POLICE OFFICE, OPP.RADHAS SILKS, EAST OF TOWER

Respected sir, some unknown person had misused my bank account and purchased materials through ecom with transaction id[protected] and terminal id 38r79190 dated 13/06/2020 for an amount of rs.45585. Another transaction had been done with transaction id[protected] and terminal id 87030059 dated 13/06/2020 far an amount of rs.25000. Another transaction had been done with transaction id[protected] terminal id 38r79190 dated 13/06/2020...
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Address:Couldn't find

Hi sir
I have ordered a bra from monkand cite but it was totally different than it was advertised in an advertisement on ludo club when i received it from the executive of ecom express. I have paid rs. 1000for it but i'm dissatisfied from this product. So i request you to return it and get my money back to me as soon as possible....
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S
Sufi321
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mdx81455669561116518

Address:Hindupur

Please reshedule order mdx[protected]...
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N
niquehat
from Kolkata, West Bengal
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Not deleveraging my online order

Address:House No. DW 21 Indraprastha Coloney RDA Raipur, Raipur, CHHATTISGARH 492013

My online with id monkandsocial awb [protected] is still not deleveraging to me why kindly know me through email, because i need to buy more item's from you...
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M
mjrocks
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Delay in delivery by company

I had ordered ptron bassbuds which were commited to be delivered in 3 days but even today is 7th day, the product had not evev reached the delivery center. I had lost my patience. My order id is [protected]....
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A
Amararapu suresh
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Patron stero rebal

Address:Rentachintala,gunturdist,ap

Call not working...
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Address:Elizabeth JOHN, TC 4/2177, Achanaril house, Marappalam, Pattom P.O Trivandrum 695004

Size was not fitting, it was in smaller size and i would like to return it asap. Got the package delivered on 11.06.2020. Kindly refund the amount of 999rs...
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P
Pritam Haribhakt
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Different products recived

Address:Sr no 259 vikas nagar Siddhartha chowk kalad vasti lohgaon road pune 411032

I am order different products and i recived a different product pls collect the produch...
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My orders which were supposed to get delivered on june 6 was not delivered by ecom express and status is showing as delivered. It has been more than a week there is no proper response from customer care as well

Tracking numbers : [protected]
[protected]...
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Address:Ajibi, darul Salam, mangalapuram, trivandrum

I have ordered a product from monkandsocial site. I ordered six products for 1499 rupees, but now, i got only three products for the same. This is not fare and i am totally unsatisfied with the product, and i want to return it..
Kindly help me out to return the product and refund my money..

Awb no: [protected]...
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