Ecom Express Complaints & Reviews

Awb no [protected]. No tracking updates since 27/06.

Unfortunately, this is the second time this has happened. The delivery service in Dalkhola - 733201 is worse. The delivery guy didn't even attempt to deliver the my package. And here the status says" Delivered". To whom?
Where is my package?
Whom the guy delivered.?
My father tried contacting the office. but no help.
Tracking ID - [protected]

EcommExpress returned my three orders back to the seller without any delivery attempt. They returned the item when my complaint is in Place and when I contacted EcoomExpress, the Customer service team put me online for more than 40 mins and intentionally cut the call.

They were not ready to give any information about why the item has been sent back to seller.

Complaint ID:[protected]
[protected]

I want to return this product due to very cheap quality
I already emailed customer support But I want to return my product

I need to return back my product and get the amount refunded plezzzzzz do help me out i don't need the product and the product looks so bad quality one i need my money back

I ordered an item on myntra on 19th june on 26th june in myntra site it showed 'item is shipped' with awb number:[protected], but while checking ecom express site it shows pickup reschedule continuously for 3 days usually it takes 2 to 3 days for delivery of an item from bengaluru when using other shipping services. I think they don't care about their customers

I ordered a product on amazon on june 14th and the product was shipped via ecom express. According to the website, it reached ecom express vadakara dc (Kerala) on june 22. The office is only 4km or so. But till today (June 28) there hasn't been the slightest of response from your delivery team. No calls! No messages! Nothing! The local office does not even have a contact number on google or anywhere else. You only took 6 days to ship from gurugram (Haryana) to my nearest place, that too in this lockdown time, which is fine. But to take another 6 days (Without notifying) to hand over the product is completely irresponsible from your team. It was supposed to be delivered by june 27 (Yesterday) according to amazon. But no info or anything on delivery date your website😑. Kindly resolve my issue and deliver my product asap!!!

Order sony combo headphone and deliver jbl duplicate headphone..

I have ordered a package (Or. No. M[protected] from pharmeasy which has been couriered through ecom express to be delivered at aizawl, mizoram... The tracking said that it had reached the courier at aizawl already, but no attempt was made, we even called the courier but the call was rejected. The order is a medical package which is very important for the patient im odering for. My previous order was also cancelled without any attempts on 18th july. I am very disappointed with the services in aizawl, mizoram. And if my recent order is cancelled again by any means, my patient will be in a critical condition. I would like you to check on ecom express in aizawl and give me an information about my orders.

Company have send wrong item reutan prodect give advise

Hello,

Shipment awb: [protected]

I have order a product form gonoise.com and it was shipped via ecom express courier company.

Both the gonoise and ecom tracking page show the package is delivered but i haven't recieved the same

The package never came to my place or even i didn't get any call from the delivery executive about the same.

I did not received any sms for delivery confirmation and still the status on the tracking page was changed to delivered. As you can see in the attached screenshot it was assigned to sunnynityanandpoyyara

I cross check with neighborhood / security gaurd also but they have not received and one more thing without my id or signature how the delivery completed and the shipment delivered date was june 27, 2020 at 09:50 hrs, at that moment i was at home.

I am hell confused and donno know where my shipment is as it is not delivered to me then whom it os delivered and why the status it was delivered without verifying??

The product quality is not good. I think is not a good product. I am alredy so many products are order by ecom express but all products are good. This product is not good. So i want to refund.

The tracking number provided in flipkart for my order is showing awb number does not exist.

The product was out for delivery for 3 days and the courier boy didn’t even call me and he was updating daily like they were unable to deliver the product. Finally today i reached the ecom express office at bagepalli -561207 at the manager was like he doesn’t give the product which i have ordered. He was very rude and he started scolding without any reason. And i have recorded the video the way he behaved with me. We order products and pay money for that. But the delivery candidates and the manager at the office aren’t behaving well with the customers. Consider this seriously issue and please resolve this matter. I request ecom express to take serious action against the manager and courier boy.

My product was RTO locked when I well receive my order sir AWB number [protected]

The Item I ordered is not given i ordered high quality product and received low quality product.
Now I want to return the product and I am unavailable to do it

Today my order from Myntra with shipment awb [protected] have to come. Delivery guy called me, I asked him to come e bit near to my location to which he denied. Later I went to the location he assumed to be at and kept waiting for 15 minutes in extreme hot weather. He did not come. When I called him he told me that he was at telephone exchange. As per my knowledge there is no such place. I kept waiting in the sun for next 10 mins. And saw the status undelivered.
It wasted my time. Please tell him to show some good behavior to the people.

Details of guy:
Phone number: [protected]

Mera patasal mobile phone procted kharp Or ake bhejo retan karibaku chhauchhi

Mene Sony combo headphone order Kiya tha gadget Greek se or jbl Ka Purana headphone deliver hua Hain..

Mene Sony combo head phone order Kiya tha gadget Greek se or jbl Ka Purana headphone deliver hua Hain... products no [protected] or ref number 2744.