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Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 210

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B
Basundhara Pandit
Jun 5, 2020
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I have received message on 4th june that my product is delivered with awb no -[protected] but i have not received it yet...
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    Ajmalabbas
    Jun 5, 2020
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    I had ordered for iphone 7plus and i had got iphone 8 and i had given 11600 to the delivery boy. While am opening packet it was an dumi phone making fun of the people
    Ecom Express customer support has been notified about the posted complaint.
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    Dear Sir,

    Greetings from Ecom Express

    We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

    Regards,
    Ramen
    Team Ecom Express
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      R
      Rukaiya Sabuwala
      Jun 5, 2020
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      I have ordered a product and it is delivered by ecom express they are delaying the product for long and now the status says shipment rto lock and it was not out of delivery also. It been two week now
      +1 photos
      Ecom Express customer support has been notified about the posted complaint.
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      Dear Mam,

      Greetings from Ecom Express

      Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same or you can send the details to [protected]@ecomexpress.in.

      Regards,
      Ramen
      Team Ecom Express
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        S
        Samuel Chebo Abo
        Jun 5, 2020
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        Address: Shivdarshan soc yogichowk puna shimada road Surat Gujarat pin code 395010

        I have returned my product to delevery boy but i not not got refund from ecom express
        +1 videos
        Ecom Express customer support has been notified about the posted complaint.
        Jun 05, 2020
        Updated by Samuel Chebo Abo         I want refund
        View replies
        Dear Sir,

        Greetings from Ecom Express

        Request you to kindly provide the 9 digit AWB / tracking number stating with 5 or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Ramen
        Team Ecom Express
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          S
          Safa Rehiman
          Jun 5, 2020
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          Hi i ordered mormon gas compactible non stick cookware set of 6 pieces. On the delivery date i received a call from ecom delivery express stating that the pack is too big so they want to open it & they will delivery it i agree yes. Then the order came separetly in 6 packs (Not in a single box) and there is no bill with them... Payment method was can on delivery the items were full of damage coatings are removed handles are broken.. So in want to return the product... I applied for return option & get notification that ecom boy will pickup that... Bt now i m asking that ur delivery boy didn't bring the big box with payment bill in it... I m not responsible for that. Hope u understand what i mean
          +2 photos
          Ecom Express customer support has been notified about the posted complaint.
          Verified Support
          Jun 28, 2020
          Ecom Express Customer Care's response           Dear Sir,

          Greetings from Ecom Express

          Request you to kindly provide the Reverse 9 digit AWB / tracking number starting with 5 for us to assist you on the same.

          Regards,
          Ramen
          Team Ecom Express
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            P
            Panda Surajit
            Jun 5, 2020
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            Awb no [protected]
            Material is not received by me and my authority but they are display their system its deliver. Pls help.
            Ecom Express customer support has been notified about the posted complaint.
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            Dear Sir,

            Greetings from Ecom Express

            Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number(protected above) for us to assist you on the same or your can send the details to [protected]@ecomexpress.in.

            Regards,
            Ramen
            Team Ecom Express
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              G
              Groot_kido
              Jun 5, 2020
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              Address: Radheyam evoor north cheppad po

              I orderd from myntra.. The status shown by myntra is product was shipped.. But ecom isnt picked up yet.. All days rescheduling pick up
              +2 photos
              Ecom Express customer support has been notified about the posted complaint.
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              Dear Sir,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards,
              Ramen
              Team Ecom Express
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                H
                Harshitha Gangadharaiah
                Jun 4, 2020
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                Address: Behind sumati school

                Rod62176 this is my order id. I have not re received any product i have already money. But in website it's showing delivered. Please solve this problem. This guy from ecom express is not responding properly.
                Ecom Express customer support has been notified about the posted complaint.
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                Dear Sir,

                Greetings from Ecom Express

                Please accept our sincere apology for the delay in resolving your complaint. As we are unable to provide your the POD or delivery confirmation, so we shall inform your shopping portal. So request you to kindly contact your shopping portal for further assistance.

                Please be noted this matter has been investigated and strict disciplinary action taken against the errant officials to avoid such incidence. 

                Regards,
                Ramen
                Team Ecom Express
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                  B
                  Babbal Sra
                  Jun 4, 2020
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                  Address: Lucknow

                  Company ship the copy of apple watch. It is not original watch. Refund my payment.
                  +1 photos
                  Ecom Express customer support has been notified about the posted complaint.
                  Jun 04, 2020
                  Updated by Babbal Sra                   Company ship the copy of apple watch. This is not original watch. Refund my payment.

                  View replies
                  Dear Sir,

                  Greetings from Ecom Express

                  We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                  Regards,
                  Ramen
                  Team Ecom Express
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                    R
                    Rohanjindal
                    Jun 4, 2020
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                    Address: Delhi

                    My shipment was picked up from delhi on 23rd may and it reached ahmedabad on 27th may. I live in ahmedabad yet till 4th june 2020 it's not been delivered.in 8 days they have not been able to deliver a small package. I have registered online complaints and tele complaints many times without any end results. My awb number is [protected].
                    Such kind of courier service is unimaginable and terrible.
                    Ecom Express customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 27, 2020
                    Ecom Express Customer Care's response                     Dear Sir,

                    Greetings From Ecom Express.

                    With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 4th June at the registered address.

                    Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

                    Regards,
                    Ramen
                    Team Ecom Express
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                      S
                      Saranyadk
                      Jun 4, 2020
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                      Hi i have ordered a product through myntra and the status shows shipped but when checked in ecom tracking it shows pick up rescheduled from past a week. I want to know when my product will be delivered. This is seriously losing the trust by the consumers. Please deliver my order as soon as possible. Awb number is [protected]
                      Ecom Express customer support has been notified about the posted complaint.
                      View replies
                      For reference

                      Product not picked up - Comment #3689129 - Image #0
                      Reply
                      Dear Sir,

                      Greetings from Ecom Express

                      Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

                      Regards,
                      Ramen
                      Team Ecom Express
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                        Y
                        Yashsaxena01073
                        Jun 3, 2020
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                        Address: Ecom express , Chaksu , Rajasthan, India
                        Website: ecomexpress.in

                        From 3 days a delivery guy calls and asks for the address and expect me to take that package from a 10 km away location and when i say i am unable to come he says the product will be delivered on the next day and this process is continuing from 3 days. And why does he asks the address everyday when it's already available to him.
                        Ecom Express customer support has been notified about the posted complaint.
                        Jun 03, 2020
                        Updated by Yashsaxena01073                         From past 3 days a delivery guy is calling and asking my address and then says that I've to collect it from 10 km away location and when i say that I'm unable to do so he says it will be delivered the next day at home and this process is repeating from 3 days. And why does he asks address everyday when it's already available with him. Today i did not get a call the courier service
                        View replies
                        Dear Sir,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

                        Regards,
                        Ramen
                        Team Ecom Express
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                          T
                          Tanmoy Sharangi
                          Jun 3, 2020
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                          Awb no [protected]
                          As per online tracking it's shows that the parcel is in my town since last two days. I have also made a request on ecom express website to deliver the product urgent basis as i am going out of town. After submitting the request neither they have contacted me nor i have received any mail.
                          Ecom Express customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Greetings from Ecom Express

                          Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same or you can send the details to [protected]@ecomexpress.in.

                          Regards,
                          Ramen
                          Team Ecom Express
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                            S
                            Sanfrankiss
                            Jun 3, 2020
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                            Address: Near government hospital vubalnaka

                            Please cancel this order i'm note there in vubalanka
                            Ecom Express customer support has been notified about the posted complaint.
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                            Dear Sir,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

                            Regards,
                            Ramen
                            Team Ecom Express
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                              S
                              Shubham157
                              Jun 2, 2020
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                              I ordered sennheiser headphones from amazon. I had a message yesterday that it is out for delivery, but i didn't got the product later in the status it was shown the delivery attempt was made but customer was unavailable but actually i was waiting for it at home all day but in reality there was no delivery attempt same happened today. My tracking order is [protected] and order no is[protected]. Please resolve my complaint.
                              +1 photos
                              Ecom Express customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 27, 2020
                              Ecom Express Customer Care's response                               Dear Sir,

                              Greetings from Ecom Express

                              Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                              Regards,
                              Ramen
                              Team Ecom Express
                              Helpful
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                                S
                                Saurabh Zarekar
                                from Pune, Maharashtra
                                Jun 1, 2020
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                                [protected]
                                traking no please cancel it pleasei
                                Ecom Express customer support has been notified about the posted complaint.
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                                Pls ignore
                                Reply
                                Jyotiprakash Jena's reply, Jun 1, 2020
                                No interest
                                Dear Sir,

                                Greetings from Ecom Express

                                We have noted your request to cancel the order. To process the cancellation, request you to kindly contact your shopping portal process it further.

                                Regards,
                                Ramen
                                Team Ecom Express
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                                  A
                                  Anikrox
                                  Jun 1, 2020
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                                  I ordered a solar panel from loom solar and ecom express didn't picked up the shipment from the seller, even pickup failed twice, what's the problem, please help. Awb - [protected]
                                  +1 photos
                                  Ecom Express customer support has been notified about the posted complaint.
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                                  Dear Sir,

                                  Greetings from Ecom Express

                                  Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

                                  Regards,
                                  Ramen
                                  Team Ecom Express
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                                    I
                                    Indr89
                                    Jun 1, 2020
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                                    Address: Plot no-a1-61, Kalindi Vihar, 100 fit road, Seemax international school

                                    My courier not received, after return courier due to QR code not scan, I am waiting last 26/05/2020 six days but my courier not recieved..

                                    Thanks®ards:
                                    INDRESH KUMAR
                                    [protected]
                                    Ecom Express customer support has been notified about the posted complaint.
                                    View replies
                                    How much time will take For courier delivery. Inform me, and deliver my courier as soon as possible..
                                    Reply
                                    Dear Sir,

                                    Greetings from Ecom Express

                                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                    Regards,
                                    Ramen
                                    Team Ecom Express
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                                      J
                                      [email protected]
                                      May 31, 2020
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                                      Address: Patiala

                                      Sir

                                      Hope you're doing good.

                                      I just want to inquire about my last month's salary that is still pending (Or has still not credited). I left the organization on date and was working on the capacity of designation - department. I've already completed my notice period and handed over my liabilities and responsibilities to the concerned team / manager / reporting head.

                                      My credentials are: my hr and cluster head

                                      Name - jatinder singh
                                      Employee code - 13490
                                      Designation (Department) ops - rjr dc.

                                      For any queries / clarifications, you may reach me at mobile number [protected] or emailid - [protected]@yahoo.com.
                                      & jatinder. [protected]@gmail
                                      Com

                                      Thanks and regards
                                      Full name - jatinder singh
                                      Ecom Express customer support has been notified about the posted complaint.
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                                        J
                                        [email protected]
                                        May 31, 2020
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                                        Address: Patilala

                                        Hello, my self jatinder singh. I m from patiala. Nd dc at loc rajpura. I m not received salery this month. Today is saturday 30 but till time not receive my salary, why ❓not give my salery on time. I m working with ecom express since 7 yearss.. Please check why not get my salery. Please confirm to me on urgent basis. My number - [protected]. I want confirm to me fast.
                                        Ecom Express customer support has been notified about the posted complaint.
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                                        Dear Sir,

                                        Greetings from Ecom Express

                                        Please share your Employee Code to [protected]@ecomexpress.in to assist you.


                                        Regards,
                                        Ramen
                                        Team Ecom Express
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